Reviews 71
Filters:
Rating
Language
Sort:
Most recent
p
3 years ago

I have not found this kind of customer service any...

I have not found this kind of customer service anywhere else. I went in there thinking I had a bad mobo or cpu and they diagnosed the issue to be corrupted windows and a bad usb that I was trying to use to reinstall windows. Two guys dropped what they were working on to figure this out and I was just shocked at the level of service and expertise they provide. I picked up some great priced used hardware as well. I think it is important we support businesses like this in the community by spreading the word. I am installing windows now and it turns out they were right on the money with thier assessment.

C
3 years ago

These gentlemen embody great Customer Service as a...

These gentlemen embody great Customer Service as a core principle of their business. They explained the complicated parts in an understandable fashion and clearly laid out my options, alternatives and price ranges for my project. They worked quickly and diligently and I am 100% satisfied with their work.

a
3 years ago

Great used PC s, laptops and peripherals. Excellen...

Great used PC s, laptops and peripherals. Excellent advice, support and prices. I feel fortunate to have found Stellar Computer. They helped me select a fantastic system that I am completely satisfied with. I have no doubt their repair service is also of high integrity. If you have any situation you need help with, do yourself a favor and consult with them. Stellar is a great small business that I will continue to patronize. I wish them well and they are highly recommended.

T
3 years ago

Very helpful and knowledgeable. Helped me find par...

Very helpful and knowledgeable. Helped me find parts for my game systems and even got a power cord. Highly recommend this place if you are looking to do it yourself or need them to do it for you.

A
3 years ago

These guys are outstanding! I was in the market fo...

These guys are outstanding! I was in the market for a quality used laptop to save money and benefit from their input. Their selection is good and, more importantly, they listened to my needs which set me up for an exceptional experience. I knew I could trust them when I showed excitement over branding on a particular laptop's sound and Francis said "they sound like laptop speakers." I would recommend Stellar to anyone in the market for quality used laptops who value individualized customer service and strong warranties. Thanks again gentlemen!

J
3 years ago

Nice independent computer shop. I stopped in to se...

Nice independent computer shop. I stopped in to see if he had a graphic's card for an old school gaming computer I'm building and he happened to be able to hook me up with an AGP Radeon 9200 256MB card that works great. They have a nice selection of used desktops and laptops as well. They also have some parts on hand as hard drives, memory, CPU's Power Supplies, etc. I thought the pricing was fair also.

A
3 years ago

These guys are awesome!!! They solved my computer ...

These guys are awesome!!! They solved my computer problem and now I can finally start getting into computer gaming, all thanks to Stellar Computer Repair. Absolutely go here if you have any computer problems.

N
3 years ago

Fixed my problem that had me stumped for 12+ hours...

Fixed my problem that had me stumped for 12+ hours for a reasonable price, and even uninstalled candy crush for me on a fresh windows reinstall without me even having to ask.
10/10, highly recommend.

2
4 years ago

Bought a computer last minute for the family to do...

Bought a computer last minute for the family to do a range of tasks and the fellas immediately gave me a great deal and immediate assistance with any questions and I'm very happy with my purchase.

J
4 years ago

Found your computer on craigslist no computer with...

Found your computer on craigslist no computer with a fx CPU is worth 500$ or more when you are buying a PC you are buying a platform and in a way its an investment brand new all the parts in that system is 600$ You're asking 800$ with so many youtube videos explaining how to make a gaming PC's no one can argue a 200$ premium for these parts. For 800$ one should be getting a Ryzen chip at the least or a I3 quad core with 8GB of ram and a Radeon RX 570. That way the person can upgrade their parts if they wanted too. Again to anyone reading this watch videos online and see if they recommend a FX CPU in 2019. That CPU wasn't even that great when it came out and today it simply isn't worth the investment in a $800 PC.

FX 8350 65$ on newegg
16GB of DDR3 ram 65$ on newegg
If you can find in outdated AM3+ board it would be around 120$ or so again mainly cause the board is outdated which makes them harder to find at least the ones that can handle this CPU.
500GB Samsung SSD 80$ Bestbuy
Used GTX 970 $115
W10 you can find for 15$
PSU for 60$
Case for 60$
Total $580

N
4 years ago

Really awesome place! They were able to get a cust...

Really awesome place! They were able to get a custom gaming PC setup for me and it was far less than I was expecting to have to pay.

Was use to using Intel but just like they said the AMD Ryzen CPU is super fast and I could not be happier.

C
4 years ago

My custom build was in a different shop for 5 days...

My custom build was in a different shop for 5 days and the guy couldnt figure it out. I took it here and they solved the problem in less than 2 hours and gave me advice to prevent it from happening again. Couldnt be happier.

M
4 years ago

I had some potential serious problems that could h...

I had some potential serious problems that could have happened if I didn t get the correct data and prepared myself it could potential cost me quite a bit of money. I called in and found out It s a small company with two owners who not only help you take care of the problem but also explain all the angles as they see it. I spoke to Nathaniel and it soon became apparent that I was over thinking my potential problem but I also wouldn t need to spend any resources. Usually this point in the conversation the company starts to wrap up the problem because there s really no money to be made. Not only did Nathaniel walk me through taking proper precautions for worst case scenario and how to look out for it. He also walked me through the entire process. To say I was blown away by the experience would be a gross understatement. Because of Nath s attention to detail, communication skills, and an overall obvious knowledge of how to properly identify a problem and creates solutions this company will get all of my IT support moving forwards. Thanks Nath you ll hear from me again hopefully not though I hate computer problems.

P
4 years ago

I highly recommend this small business, took my de...

I highly recommend this small business, took my device in to be repaired, Nathaniel was very good at explaining what had happened and how to repair it, I m elderly and not very good at understanding all the technical stuff, but he took his time and explained everything to me. It was wonderful to have someone be so compassionate. Thank you again Nathaniel

L
4 years ago

These two guys are amazing, professional, and very...

These two guys are amazing, professional, and very courteous. I highly recommend going to them for all your tech needs. Fair, reasonable prices on refurbished laptops and their work is outstanding. Quick, honest and reliable service! Hope their business continues to grow.

N
4 years ago

My computer was freezing up so i brought it in, tu...

My computer was freezing up so i brought it in, turned out it was just overheating and they fixed the source of the problem at no charge. Great business, will be coming back for any computer repairs i need in the future.

J
4 years ago

These young entrepreneurs have what it's takes to ...

These young entrepreneurs have what it's takes to survive a continuous robust industry in the computer world. There is no doubt in my opinion that they will continue to serve this community well as there business broadens. The prices of there services and lab top notebooks and computers are very responsible and price to sell. I will certainly continue to patronize.

L
4 years ago

I needed help updating my new PC's BIOS and they k...

I needed help updating my new PC's BIOS and they knew exactly what to do and did it fast. They even fixed it for me again, free of charge, when I messed it up a second time. Fast and fairly priced, give them your business!

L
4 years ago

When my computer stopped working, I didn't want to...

When my computer stopped working, I didn't want to take my computer to a big box store for a repair and I tried Stellar Computer Repair. I am very glad I did. I thought the issue may be a bad power supply, but Francis took steps to determine it wasn't and then tried a number of things which may have caused the issue. Thankfully, in the end, it was an easy fix but something I wouldn't have ever thought about and soon, my computer was back up and running, saving me not only a lot of money (don't have to dump a lot of money into or worse, replace the computer) but who hasn't felt the stress of losing everything when your computer is wonky? There was never a hard sell for something that I didn't need and while suggestions were made (to make my computer better, but again, not a hard sell), neither Francis or the other male (Nathaniel?) spoke down to me or made me feel dumb. I am a very satisfied customer and wouldn't hesitate to recommend Stellar to anyone who has a computer issue.

E
4 years ago

Stellar Computer Repair has excellent professional...

Stellar Computer Repair has excellent professional service. Though my laptop had too much water damage to be fixable, they managed to salvage all of my files and showed me how I could use the drive as an external storage device.

K
4 years ago

I dropped my laptop and needed a new hard drive an...

I dropped my laptop and needed a new hard drive and looked around for different computer repair shops till I found this shop. These guys only charge half of what other shops charge and got my laptop working and back to me all in the same day!

I'm very impressed with their work! I will refer anyone i know that needs repairs to come here!

D
4 years ago

I took three PS3 there and they all broke down aft...

I took three PS3 there and they all broke down after first use. 80 gig fat boy Quit, the slim had a disk drive that needed repair, 40 gig also need a drive wasn't repaired at all. Had a computer that worked but that needed to be updated and now it doesn't work! Save your money dont trust these guys. And yes I have receipts to prove this happened this year.

I
4 years ago

Monitor on my desktop stopped working. Took PC and...

Monitor on my desktop stopped working. Took PC and monitor in for diagnosis and they discovered that after recent move I had connected monitor to the wrong video port! Yes, user error! They discovered the error after 15 minutes or so, and they refused my offer of payment!

S
4 years ago

Couldn't get my custom build working. These guys g...

Couldn't get my custom build working. These guys got it back to me next day. Just had a bad RAM slot so they hooked up a working configuration and didn't even charge me the 15 bucks. Good dudes. Will absolutely use again and highly recommend.

A
4 years ago

I thought I had an issue with a loose ssd and brou...

I thought I had an issue with a loose ssd and brought my laptop here. He couldn't replicate the issue, but still cleaned out my fan, replaced thermal paste and tightened my screen hinge for a customer friendly price. I would highly recommend coming here for computer issues, plus they follow covid guidelines for pick up and drop off.

B
4 years ago

Efficient service, however when I was notified tha...

Efficient service, however when I was notified that my computer was ready for pick up I was also informed that there was an available power chord which I needed that I could purchase at time of pick up of my device. When I arrived to pick up my device that Friday I was told there was no available chord (wished I had known that info beforehand so I could order one) I proceeded to order one online however, since I was desperate I called them up early Monday morning as I believed that the chord as there the guy just couldn't find it, anyway just as I thought they had it needless to say I had the inconvenience of having to drive back to the location to purchase the chord, and cancelling an order. Not even an apology. Not to mention the place reeked of weed, come on now.

D
4 years ago

First they looked @ my laptop problem, and rather ...

First they looked @ my laptop problem, and rather than replacing hardware, simply removed an out of date program, replacing it with the latest version. Cost $10. for 10 minutes from owner for tech help. This is the place to take your computer problems. Courteous and professional!

l
4 years ago

I highly recommend this small business, great pri...

I highly recommend this small business, great prices and outstanding customer service. I was in need of a monitor, I was able to purchase what I needed and a few other items for a fraction of the cost.

C
4 years ago

Great company, answered every question over the ph...

Great company, answered every question over the phone, and even during the whole pandemic was able to do a curbside service repair, while still being affordable! Definitely coming back if I ever need anything for my laptop again!

L
4 years ago

The DVD drive on my old PC died. So, I figured I m...

The DVD drive on my old PC died. So, I figured I might as well get a new case for the machine if I'm going to be working on it anyway. [Editor's note - I had no intention of replacing the DVD drive in this day and age. I had to remove it because it was broken making terrible noises].

I installed all of the components into the new case, and the machine would not boot. Aside from a brief spin from the power supply fan, and a glowing green light on the motherboard, there was no sign of life.

I wasn't sure if I connected something wrong, or fried the motherboard. So, I called Stellar Computer Repair. I initially spoke with Nathaniel, who was very friendly and a good listener. He was able to get me in that day.

As it turns out, I failed to install the spacers which put a gap between the motherboard and the case (which caused the problem). Not only did Stellar Computer Repair put those spacers in for me, they also installed a different fan to resolve a compatibility issue with my motherboard. They gave me back the fan that came with the case, which I appreciated.

When I got home, it was one thing to see the computer boot to Windows. But, I found out they also did some cable management for me. Everything was tidy inside the case and it looked great. The charge for all of this was extremely reasonable. And, to top it all off, even though Stellar Computer Repair did not guarantee it, they managed to complete everything on the same day.

I am extremely pleased with my first experience and would come back again.