L

The DVD drive on my old PC died. So, I figured I m...

The DVD drive on my old PC died. So, I figured I might as well get a new case for the machine if I'm going to be working on it anyway. [Editor's note - I had no intention of replacing the DVD drive in this day and age. I had to remove it because it was broken making terrible noises].

I installed all of the components into the new case, and the machine would not boot. Aside from a brief spin from the power supply fan, and a glowing green light on the motherboard, there was no sign of life.

I wasn't sure if I connected something wrong, or fried the motherboard. So, I called Stellar Computer Repair. I initially spoke with Nathaniel, who was very friendly and a good listener. He was able to get me in that day.

As it turns out, I failed to install the spacers which put a gap between the motherboard and the case (which caused the problem). Not only did Stellar Computer Repair put those spacers in for me, they also installed a different fan to resolve a compatibility issue with my motherboard. They gave me back the fan that came with the case, which I appreciated.

When I got home, it was one thing to see the computer boot to Windows. But, I found out they also did some cable management for me. Everything was tidy inside the case and it looked great. The charge for all of this was extremely reasonable. And, to top it all off, even though Stellar Computer Repair did not guarantee it, they managed to complete everything on the same day.

I am extremely pleased with my first experience and would come back again.

Comments:

No comments