Star India Review

Sofa and dining table excellent quality
Excellent customer service

Very good service. Directly contacted Surrender Ahuja to get my computer Chair. I was timely updated on my delivery. strongly recommend.

Had an absolute hassle free experience with STAR furniture company on my order of a couch and ottoman set for my living room. Both turned out to be fabulous

Good quality furniture, great experience working with them as Interior designer through a Client.

Great product and superb after sales service. Ajit Gawas from their shop is very helpful and proactive in delivering what the customer expects!

Professional, prompt, quick, great quality and ease of dealing. Got all my office chairs from them and continue to do so.. highly recommended !!

Bought their product named Oscar and one table for Work For Home purpose. It s an ergonomic chair which is extremely comfortable and good for back pain. The owner was humble enough to attend us personally and his worthy recommendation. Thanks Surendraji

It was one of those bitter experiences while doing the home shopping. In Jan 2020 self along with wife went to visit furniture exhibition in Nehru Planetarium as we wanted to buy a lounge sofa cum bed. In the beginning itself on the 2nd stall of the exhibition, we got caught by the sweet talker of the stall called 'Star India Company's sales executive and the owner. To be short, we placed an order for a Lounge Sofa by paying more than 55% of the total cost and the balance to be paid at the time of delivery. After about 25 days we received photographs of the sofa which was ready. We had doubts in the design of sofa and therefore my wife wanted to clarify doubts from the shop owner. The shop owner instantly and rudely refused to clarify doubts telephonically and insisted that we go to his shop. Trying to convince him our inability to travel from South Mumbai to suburbs due to old age and health issues, did not work and he very curtly told my wife," while speaking you should keep in mind that you are speaking to the owner of the show room". As a result, and being an Army Veteran I sent him a small gentle message reminding him of how a gentleman should not be talking in such a rude way to a lady. Finally, we requested him to deliver the sofa as it is.
Rightly so, the sofa was sent and the vehicle parked at the main road away from our building complex and the person called me up asking for the balance amount to be delivered at the main road where the tempo is parked and then only the sofa will be delivered at home. Despite requesting to deliver the sofa at home and at the same time collect balance amount had no effect. The owner of the Company had no trust for whatever the reason could be. That gave us suspicion that there must be something wrong in the making of sofa. Finally, the person did not deliver the sofa and was asked by the owner to return the vehicle without delivering the sofa.
This was something new, and shocking to be heard of in the market culture and never before faced such a situation.
Thought it to be right that by uncovering the mask from the real face of such business people should be brought out in public and taught a lesson in order not to be repeated with my other brethren. Therefore have decided to drag him to court on the issue even though we have to shell out more than another sofa cost besides loosing what we have already paid Star India Company more than 55% of the total sofa cost for which we have the proper receipt with us.
We will see in the long run and wait for the court ruling. In the meanwhile, will look for another sofa set from a good professional company such as Urban Ladder

Most of the good reviews are from their own people.

Fact is - very unprofessional people. Sweet talkers but zero focus on customer service. Poor quality of materials used. Furniture didn't survive even couple of months of normal usage.

Beware of dealing with them - you will regret !

Ordered over phone, well satisfied with service and delivery. Delivery was very good friendly capable staff. Good value for money. Will order from star India again.

I purchased sofa cum bed from star India. Very good sales person Mr. Panchal.

Star India has been my one stop for all my furniture requirements since many years mainly due to personal attention, good quality at reasonable prices and excellent after sales service..

Further to my review post of 22nd Feb.
It will take little time to engage a lawyer and begin the legal process against Star India Company. However, I will keep you all, whosoever interested, posted of the further developments.
I don't know much about the company; may be good, mediocre or poor but a firm which has no business ethics, is rude to the customers in the beginning itself at the point of initial delivery, cannot be expected in the long run to render a good sales service. It all happened because, I think so, the firm had already recovered almost 60% of the total cost of sofa and thereafter doesn't give two hoots. I have rated Star India as 2 , the reason being - even if a business house is efficient enough but does not possess business ethos cannot be rated good

Good Variety & Quality product. Product delivered as per date committment. Good service offers by Ahuja Sir & Mr Praful Panchal.

I am happy with my sofa, would definitely recommend it. I got good service when I called in to a arrange delivery. Staff are very friendly and helpful and professional at furniture choice. Excellent company.

I bought a corner sofa from star India company and I must say I m very satisfied with the product.. It s in my budget and looks elegant..highly recommended..

Ausom seller with reasonable price. I am one of there old custom

One of the great experiences. Mr Ahuja Gave us sofa set beyond expectation. Totally worth the money. Thankyou

Good Stuff ! Got personal attention & guidance from the owner of the store, the products came out very well for us...

Impeccable collection of furniture. Very classy yet affordable. I bought a dining table from them. I am very happy with the Product, their delivery and assembly. Compliment Star India for the range that they offer and the service that they provide.

Fantastic experience. Workmanship is good.....staff is good.......Overall Reliable n trustworthy place.

Ordered for a sofa recliner from star india company...the quality is impeccable and also the service..delivery of the product was also on time ..
RECOMMEND IT TOTALLY..CHEERS.

Ordered a custom made Sofa. Turned out really well. Good solid materials used. Looking at the quality, ordered another custom made chair. Ajit from sales was really helpful. Gave a good deal on the chair. Would recommend next time.

Very few shops in mumbai offers the range and collection as offered by Star India. My search for furniture ended here.

REALLY EXCELLENT QUALITY PRODUCTS AT BEST PRICE. DELIVERY IS ON TIME AND PROPER CARE IS TAKEN WHILE THE PRODUCT IS BEEN DELIVERED AT THE CUSTOMERS PLACE. EXCELLENT CUSTOMER SERVICE IS PROVIDED.

Dealing with Mr. Ahuja was a pleasure... i got sofa sets made... workmanship was excellent as well as customisation... 2 years now... still enjoying the quality n finish.. would recomed this gem of a person to anyone..

One Point Solution - catering to a great variety of furniture. Worth a Visit....Value for Money
#Thanks to Star India Company and the Team

Got a recliner from Star India. Excellent experience. During this covid times, it was still very hassle free and excellent service. I first spoke with mr. ajit jaiswar from star india on the phone --- he shared a lot of details as well as photos of the options available. however, i wanted to test out the recliner before purchasing, so went to the shop in goregaon. big clean store. tried all the recliners and picked one. Mr. Ajit also provided the option for customizing the fabric, but since i wanted one urgently, i ordered one which was ready. It was delivered 2 days later -- delivery was very professional and they set it up also for me.

super duper experience with Star India. Excellent customer service by Mr. Ajit Jaiswar -- he truly made it a very hassle freee experience for me.

Special Efforts Taken to Deliver Sofa on Time and Prompt Response for After Sales Service as well. Sofas are of Premium Quality and the store otherwise also has a good collection. Staff is Friendly and will help you find the right furniture for your home. Highly Recommended.

Good place. Good variety of chairs and recliners. Good staff. Can visit if you're looking for office seating supplies.

Star India Company is an ISO Certified .Having experience of almost 2 decades ,supplier & manufacturer of High Quality Furniture, now its a Brand . Showroom at Excellent location ,Well Mannered & Cultured staff , understands the requirement & taste of Clients where your search ends. They take care of minute details. Star India Company supplying furniture to us for almost two decade with follow ups at regular interval & feed back.To sum up its VALUE FOR MONEY.

The owner is quite busy person and keep us waited for 15 - 20 mins for no reason. Collection is good but over budgeted

Very poor quality bof furniture.
I purchased an Automatic Recliner around 6 months back and believe me life has never been easy since then
1. Very poor quality of furniture
2. The automatic machine keeps on having problem all the time.
The foot rest doesn't open.
The recliner is noisy.
3. The product displayed at the shop will not have these issues but the delivered product has
4. Worst customer service ever
They do not have a dedicated customer service.
No one is available on emails or calls.
U just have to keep on the store all the time begging for a customer service help.

So all in all, think twice before you purchase from this store.
I would anyday recommend homecentre over this as the products are of the same range but with a brand quality and brand name and a good customer service

Ordered for a customized Sofa set from Star India Company.Quality and workmanship extremely great. Delivery timeline as committed while ordering. Product is very comfortable. Had a great experience. We will recommend them for best of service.

Ordered the Sofa. Saw the sample in store. The sofa came after more 2 months. The dimensions and the finish of the sofa was totally different from the one displayed and agreed upon. On followup, they were initially helpful to rectify the mistake but then vanished.

Luxurious design selection, ultimate in comfort still easy on pay cheques...appreciate Mr. Ahuja for a wide range and customer satisfaction....

Poor quality of work. Very Rude behaviour.. they appear to be sweet on face... But quite the opposite. People who do not respect their profession are just not worth it. Prices are ok though people are not. Deal with them at your own risk!!

Great experience, very helpful suggestions to take decision.
Final product delivered as per quality and design commitment.

Quality of furniture was good, also very satisfied services.

Visited after couple of years again, to see the quality on the first look only within 5 min. finalized the Dining Table... No Compromise in Quality and best in Class compare to other online furniture store.

Had ordered a sofa 2 years back, which turned out excellent. Wanted 2 matching chairs after 2 years. Mr Ajit not only maintained the quality but also delivered it on time in this testing times.

Its a good showroom and the furniture is also of a decent quality, but the staff is unresponsive, so service is a very big issue. I think the owner is also not able to manage their staff. I am satisfied with the products but very very disappointed by the unprofessional attitude of the staff.

Good furniture had taken furniture 5 years back for our hotel still going strong

Please don't buy after sale service is nothing even not picking the phone very rude answer after sale very bad experience

Great service towards customer and taking care of each and every order personally from the time of order placed till the delivery of product!
It was pleasure making the deal with Surendra Ahuja and Star India Company!

I had purchased recliners from star company which was delivered in the month of March 2020. But after 5 months I called them to resolve the recliner botton problem. The official Mr. Ajit Jaiswar himself attended as there were no technicians available due to covid lockdown. I really appreciate the service provided by the star company. When he came here he explained that it was jammed due to non use of the button and it was absolutely fine and had no problem at all. Still without losing any temper he attended the complaint and explained each and every function in detail once again. Thanks to him, to be so considerate even during lockdown period.

Very professional and competent for furniture related work. Visited personally and very impressed about their facility of big workshop at very heart of Mumbai occupying almost a complete floor of building.Purchased 2 items ( shoe rack and office computer table). Workmanship, quality of material good. made as per my choice selected from catalogue and satisfied about the work. the owner and the staffs are very well behaved and very co-operative and understand the requirement and choice of customer. wish them all success in all their dealings.