Wonderful and caring staff. Very helpful. They go the extra mile for their patients and whatever services they need. Beautiful and clean. I would never choose any hospital but St. Vincent's Birmingham!
I love this hospital,I mean I never seen such a nice and caring staff,Everybody is so kind,they keep checking on me,making sure I was ok.I would recommend this hospital to all my family and friends...Thank you St.Vincents Birmingham..
Very good place with excellent service. Doctors are going above and beyond for the people.
IMPRESSED! My wife recently had surgery and the level of care was awesome. Sometimes In a hospital you have to chase someone down for assistance or sit and wait or repeatedly make the same request over and over. NOT THE CASE HERE, they were very responsive, timely and genuinely care about their patients. Couldn t have ask for better care.
I thought it was a very nice facility which has an adjoining hotel for patients not local to the area.
Had 2 surgeries here and the hospital is extremely clean and the staff are amazing. I have not had a need go unmet or pain go unchecked. Absolutely amazing kind and caring staff. Every time i mention something they address it immediately. This hospital definitely has some of the best quality people on staff.
They are some good Doctor's and Bad !! God Bless them.
Great service. Ready to get in and out for outpatient surgery
While being transferred to a rehab facility from room 581 and medicated and placed on a gurney for the ride in an ambulance, I left my iPad in the room. Arriving at rehab forty minutes later I discovered it missing and called the desk across from my room and was told it had been located and was being forwarded to me no
problem.This was on April 25th and it has yet to surface with many changed stories and denials.I understand the responsibility for my items is mine even medicated and on a gurney, but once the Employee admitted having the iPad , responsibility shifted to the Hospital to return my property. I have been more than patient and this is now a criminal matter.
I had a biopsy today and the staff was wonderful. They seemed competent, caring and concerned. They made a difficult experience much better than i imagined. Thank you!
Dr. Amy Fulmer, she took me off my meds without lowering my dos. She has put me in a bad situation, that now I can die any moment. No doctor should be allowed to do this. Now I'm in serious pain and can't do anything about it. Who can I report her to. Someone please help me. Thanks
This one star is for the customer service and billing issues! Their care was above average but trying to resolve a billing issue over the phone is next to impossible. They sent my account to a collection agency because of a billing issue. They needed more information from my doctor and I talked to them numerous times and didn't get that information from them for 10 months. I contacted my doctor and told them what billing needed and provided my doctor with the fax number they gave me. That was two months ago. The collection agency contacted me again two days ago. I called St Vincent's customer service again and come to find out they didn't get the fax from my doctor and they didn't know who that fax number belongs to. One thing I didn't know until today is that if you call St Vincent's and ask for billing you get customer service, you aren't allowed to speak with the billing department that is actually causing you trouble. My doctor fax the new information today and I call to make sure they have it. They tell me that they can't access faxes for at least 24 hour. Also that the fax number my doctor faxed to was customer service not billing, because they can't give you billings fax number. Yesterday I wanted to speak to a supervisor and was told one would call me back within 24 hours, just proves they can't count either. "Customer Service" what a joke. The only quality service I received was from the hospital staff while I was admitted. I guess that is where they hire the people with brains and that's a good thing.
My sister recently delivered a baby boy at St. Vincent hospital. The staff was excellent!!!! Facility is very nice.
I don't even give them one star. I am having major illnesses and the two doctors that I have seen both told me two different diagnosis that contradict eachother and no one will actually listen to me. Worst hospital ever.
The worst service Ever. The PCA is extremely Rude. Juice or water was never offered after surgery. I was on a clear liquid diet. Once I requested , it took 2 hours to bring 2 small containers. The nurse manager was notified, and this resulted in absolutely nothing. I will warn ALL family and friends to stay away from this place as providing good service is no goal of the staff on 4th floor main hospital.
We were in a accident and my wifes arm was broken.. slow night and they took 3 hrs to look at my wife. They said she was just bruised. They could tell. Told her to stop making so much of nothing. Came in a pushed on her and where going to show she wasn't really hurt. They almost got punched. They finally said ok let's do an xray . Mocking her and smirking all the way. Her arm was broken in 3 places. They said lets get you some pain meds and gave a shot that did not work. They then informed us they do not treat breaks and said she could go. 3 others where in the crash and they said they could tell they where fine. Worst staff and behavior I have ever seen . 7 hours with condisending quacks. Told them she had a latex alergy and they rolled their eyes. They put her in a sling where she developed big bubbles that developed and popped. They have left scars.
One of the best hospitals in Birmingham and doctors and nurses are very up on all training and skills my stay has been very pleasant wanted to go home but was explained why i shouldn't because of illness and effects its having on my body so I am very comfortable staying and getting well so I can come out a stronger and healthier person
Parking is to expensive, drive over an hour to get there and stay 4 hours and pay 6.50 to park I can't afford to come everyday so had to start coming every other day and stay only 30 minutes for 2 00
The doctors I see are great. But the price of parking keeps going up. I have to see my doctor weekly and now for parking for 45 min, I had to pay $5 dollars. Seriously why does the price keep going up? Most hospitals atleast let patients park free. Last year I ended up paying over $40 just for my husband to stay with me at night after I had our son.
I checked in to the E.R. about 6:00 P.M. Friday, 10/16/2020. I was treated by a Physician's Assistant and a R.N. They were very professional and compassionate.
I was impressed considering the difficulty of working during a pandemic. This staff deserves high praise!
I recently had to stay overnight after surgery. All of the staff went above and beyond to make my stay comfortable. From the nurses, PCAs, and dietary staff they all were attentive, courteous, and pleasant. Thanks a bunch!
Horrible experience during stay in Hospital. incompetent lab tech ruined an very difficult to place IV, PIC team took over 5 hours to respond to request for new IV leaving me with no means of critical treatment. Nurse did not keep me informed, was lazy and unresponsive
Avoid 7th floor Main of St. Vincent's. Patients are ill treated, by staff.
My wife had to give birth to our son 10 weeks early due to health complications. Everyone in labor & delivery was nice, informative, and concerned about the well being of my wife and son. Where St. Vincent's really shines is their NICU unit. Both of the doctors show compassion to their patients and the families, you can see that they truly care. Everyone is outgoing and friendly and makes you feel comfortable even though you are dealing with such a stressful situation. The nurses and staff are first class people that treat you like family and take time to talk to you, either to explain about your child's care or just asking about how you are doing. All of the little things makes this group of people exceptional and we are very thankful to have been treated so well during our long stay.
The parking workers that yall have now are BAD I wish yall would have kept the ones yall had last year
Dec1st: emergency s barber went crazy and I m a porkypine for months for small scope up leg and had nothing but high Bp on account of Alabama Georgia game! Never again, we are mad! Don t go in ambulance in Birmingham Al.
Arrived at 6 am for surgery, we waited an additional 4 hours after staying in recovery 2 hours waiting for a room. Didn't have anything to eat since 7:30 pm the previous day. Then they forgot to bring a dinner tray. The patient care tech could not find a pillowcase, later could not find a flat sheet to go on the bed, later they did not have face towels. (3 different people on different days) Paging system in room interrupted rest all night, day 2 did not receive breakfast Requested, day 3 did not receive breakfast. Someone had to go "find" something. My spouse went to get juice for me, there was none to be found. It took nurse over 2 hours to bring pain meds. (Meds could be taken every 4 hours, this was heading toward 7 hours!) Other things went wrong during the stay, but these are the things which bothered me the most. You should not have to be bothered with these type things right after surgery.
Delivered my 3rd baby here and my nurses were absolutely wonderful!! My night nurse made the whole experience enjoyable. HOWEVER, because my son was born with a heart defect and was rushed over to Children's of AL, they felt the need to rush me out of my delivery room. I delivered my other two children in Baltimore and I was required to stay a full 2 days to recover from childbirth. I was in labor at St. Vincent's for 12 hours, delivered my son at 8am, and the hospital staff kept telling me I could leave as early as that night. On a brighter note, the nurses that helped deliver my son were credited with saving his life by the doctors! They recognized symptoms very quickly, rushed him to NICU to stabilize him until he was transported to Children's. Your nurses are FANTASTIC!!
I have had 4 surgeries here and they have done an outstanding job each time! Very caring, competent and professional!!
Ok... I had both babies in this hospital with the most awesome experience!
The E.R.? Total Different Story! My husbands took me with sever chest pain and numbness on my left side. Was in an out of consciousness and couldn't get my breath. Not bragging but we don't in any way look like druggies.
Rude doesn't even begin to explain how they acted. They told my husband to wait his turn and took several others back ahead of us that were laughing and joking.
Thankfully., my problem was severe chest wall muscle spasms. After 8 hours of waiting. No I.V. for 3 hrs, no heart monitors/EKG for 2 hrs. I really would have died had it been a heart attack. We were in the midst of calling an ambulance to take me to another hospital when they finally began showing a small amount of interest.
It was the most Horrible experience of my life!
I realize there are many people who use the ER that have no business being there but that doesn't mean we're all "bad" or "drug seekers". Never ever take your loved one here! It was a joke and you were made to feel like the crumb of the earth! That's no understatement! I'm a 36 yr old woman that never needs ER tx and believe me I'll drive 30 miles further to be seen else where. Im sure there are deaths that are happening there that shouldnt be!
I had an appointment in och I have been here since 11:30 my appointment was at 11:30 I have been here 2 hours waiting 1 St they said it was due to not having my paper work from my boss is why they pushed me back 2 hours now some one else More
Worst ER I've ever been to. The staff was extremely rude and was in no hurry what so ever. Definitely will not be going back to that hospital again.
Done been waiting 4 hrs after the appointment for a surgical procedure. 9am to 12pm taking too long!
I came here at 8:30 on a Tuesday evening. The doctor(s) both spoke to me about what the plan was going to be at around_11 PM. I was very sick and was throwing up several times..however, it took 4 or 5 before I got a Zofran injection. My husband was assured that I would be admitted and monitored-so he left so he could get a good night's sleep. I was in the ER room for 4 hours..no O2 sat and no air coming out of the cannula. So I punched the nurses button 6 times..I was answered once, but my nurse stuck his head in my room and said what do you need I have another's person meds right now. I wasn't even aware that he had been notified I pushed the button, I THOUGHT IT WAS BROKEN BECAUSE NOONE RESPONDED!! Then the really bad news..I'm not really going to be admitted. I'm placed in a room really close to the ER room I had been in since 8:30!! The bed is possibly the most uncomfortable beds I've ever been in (the kind that thinks it knows where you want the air so it fills in holes and makes new ones about every 10 seconds) I really hope someone that looks into this is someone that takes it seriously. I am not an unreasonable person, yet here I lay 6 hours later in a terrible position and no advocate. My name is Louise Holt and I really pray that the people who took "care of me tonight" never have to endure this.
Jennifer Fox....
It s quite disturbing to know you have an employee work for you that thinks the Las Vegas tragedy is good. We all are aloud to have opinions, except when it comes to people loosing their lives for no reason. You may want to second guess who you have representing you. In work or not, good or bad, your employees actions reflect what you represent. Calling a mass murder a legend. I do not think she is in the position to work in a hospital that is supposed to look after the well being of humans if she thinks killing people is okay and does not feel bad.
I broke my ankle and was admitted to surgery the same day. Stayed overnight for pain management. All the staff I encountered were lovely and willing to get whatever I needed. Great experience with that and aftercare/therapy.
They're mean, unprofessional. And need to go back to school.
I LOVE THIS PLACE. I HAVE BEEN HERE A TOTAL OF SIX TIMES. THE NURSES AND DOCTORS ARE WONDERFUL. THERE ARE MORE HOSPITALS IN BIRMINGHAM BUT, I WOULD ""NOT"" GO TO THEM. IN MY OPINION THIS HOSPITAL CARES FOR EVERY ASPECT OF YOUR STAY.
NOTE: BE A GOOD PATIENT AND THE NURSES WILL GIVE YOU MORE THAN EXCELLENT CARE.
JIMMY EASON
Been sitting here 4.5 hours with labored breathing and nobody has seen me or tried to give me any sort of breathing treatment.
I am currently sitting in the ER waiting room and I've been her for over an hour with possible appendicitis. There has been a man standing at the front desk to for over 15 minutes with no on at the front desk to help. So far, poor service, not in a hurry.
An update: finally went back and the staff was amazing! 4 stars, one left off for the waiting room.
My son was seen in your ER and the person who brought him did not put me down for his contact person, I called there billing department to get a copy of the charges and because of the HIPPA guidelines and He's considered an adult I could not have them but he can call and request them himself, really I guess they expect this 16 year old to pay the bill also, that helps me, ok. Make sure you get your money from him since you will not allow me any information.
I had the best experience during a scary time having a biopsy, the most amazing was they had a very sweet nurse in there during the whole process talking, holding my hand comforting me so I didn t thinking about what was going on and it worked.
The worst hospital I ever been too if I could had given them a negative number I would have !!!!!!!!!? The hospital and doctors are such a joke I came in because I have diabetes and multiple scalrosis and was having some problems with both and when I told the Dr the symptoms I was having with my heart rate n dizzness and feeling like I was going to pass out they didn't do no test take no blood or try and find out what was going on with me!!!!!!! Told me well idk what o do for you maybe you should just see your primary doctor and released me like are you serious and didn't want to answer none of my questions or concerns plzzzz avoid and stay away from this hospital at all costs
We live pretty far from the hospital. When I was in labor, all of the staff at the birthing suite was very prompt. We skipped the admission part and went straight to the labor room. Everything was in the room in a split second, nurses, equipment etc. I was in at 5.15pm, delivered my baby at 5.54pm same day!
The services are outstanding at this hospital. They literally saved my life and I am immensely grateful!
Love love love this hospital! I have never had a better stay anywhere
I have been hospitalized many many times. St Vincent's Birmingham hospital is amazing with a superb staff.
Very nice and professional, even when someone got sick and had to go home they came together as a team and worked to make sure the patients was their number one concern. Great job St. Vincent. Kudos to you. You get 5 stars for being kind, considerate, caring, and loving to all of the patients even family members. No job was too small or too large, they we're capable of handling everything that it took in order to keep the work flow moving. Great job St. VincentHospital.
Great place! Had both our daughters here and could not have been happier with the care and attention they and their mother got! Parking is easy, and there are good food/snack options on the property.
My daughter went into preterm labor and had her baby at 31 weeks. The baby is still in the NICU. My daughter delivered C-Section and stayed in the hospital 4 days. Food was good once she finally got an understanding with the woman delivering the food that she couldn t be in her room all the time because the baby was in NICU. The woman was nice after that. The issue is her discharge from the hospital. It was on a Sunday and the nurse gave her the discharge papers to sign and brought her a cart and asked us to please return the cart to 2nd floor. There was no wheelchair, no help she walked out told us to be sure and get the little birth notice off the door before we leave. My daughter and I walked out pushing the cart all the way to the car where it was parked in the deck, unloaded her things and walked the cart back up to 2nd floor. I m pretty sure that this is not policy. There was no mention of being walked out in a wheel chair or we have to take you out in a wheelchair. Just sign here and bring the cart back. The baby is still in NICU for a few more weeks. It s been very very stressful on the whole family. Most of the nurses have been super and the care great. There have been some issues with communication in the NICU among the nurses. It seems there s not certain things that have to be followed it s more preferable to what each nurse likes to do. The baby is almost 2 weeks old and this being my daughters first child she doesn t know what she s allowed to do and has asked several times about holding him etc. today was the first day she has done skin on skin. She has held him several times for short periods but never skin on skin. The nurse kept saying I m so sorry and I can t believe you haven t done this. Well we didn t know. Ok end of complaint and review. Most things have been fine but the discharge was totally wrong and if we had been thinking we would have complained at the time. Too stressed and tired
If I could give 0 Stars I would. Don't respond with your canned answer of call us so we can discuss the situation further. My dad was there for 20 days, and passed away. I requested that someone come speak with us during his stay. Crickets!!!! I have worked in healthcare for almost 25 years, and I have never seen anything run like this "system." It is obvious that you do not like dealing with Medicare patients. Especially ones that mess up your outcomes due to a longer length of stay. ( Shocked that I know how all of that works, huh? ) I wouldn't bring my dogs to St. Vincent's for a nail trim. Not one thing in 20 days went smoothly. Anyone reading this; if you care about yourself or your loved ones, drive 5 more miles to Grandview or Princeton.
Saint Vincent's Birmingham is a great hospital. The doctors, nurses and other support staff are professional, friendly and helpful. Everyone goes up and above in providing care to their patients. Whether it is inpatient or outpatient, you recieve quality care and attention to address your medical issue.
Told to be here at 10:30. Test scheduled for 11. Still not even registered. Then I went to ask a question and was met with a nasty rude response from the person at the desk. She snarkily stated that critical patients come first! Well DUH! I know this! Wasn't my question!
My experience with this hospital was wonderful! I was just discharged today from having surgery. I stayed one night in the hospital. I have got to say, the nurses were absolutely amazing and friendly. They even let me rest at night instead of trying to wake me for vitals, which was very much appreciated. The surgical crew was amazing as well. They made a scary situation in to the most relaxing as possible considering the situation. I will most definitely be going back to this hospital in the future if I have to have anything else done. The best hospital I have ever been in.
I have mixed feelings about this: On one hand, these people saved my life. On the other hand, i was told they would handle the financial end if i filled out some paperwork. I had some difficulty getting some elements and, when i turned them in, i was told "You're too late" and all the bills fell on me. The thing is, i told them (when i came in the building) that i didn't have insurance then, i made just enough money to survive and probably couldn't pay the bills. If they had told me about a "time window", it was when i was in the hospital and pretty much drugged so...my credit is screwed because of them. At this point, "if" i had the money, i don't think i would pay on general principal alone. It isn't right to offer someone an option and not tell them there's hidden restrictions.
Most of the doctors were good, there was so "Darth Vader" acting female doctor who walked in and argued everything a specialist had just told me about my diabetes, specialist said "good", female doctor said "bad".
I will let you in on something a male nurse told me about. Back when i was there, they were talking about down-sizing the nursing staff to a minimal and i don't think that's a good thing. Sometimes, they took a while to get to me and that was cool but knowing they were going to down-size, more, and cause what might be a risk because of lack of staff.
....that bothers me.
I had surgery with Dr. Carter Harsh and am thankful for that. He was skilled and his staff took great care of me. HOWEVER, I paid over $900 on the day of the surgery and the hospital LOST THAT PAYMENT. How is that even possible? What's worse is I've spent the last 3 months sending in proof of payment and calling their office 6 DIFFERENT TIMES to correct the issue, with the last 3 a manager assuring me the matter was taken care of. I get a bill and guess what... that $900+ payment has STILL NOT BEEN CREDITED TO MY ACCOUNT! This sort of system is incompetent, negligent, and down right wrong. I would almost rather still be limping around than have to deal with this amateur billing staff. Please go somewhere else for surgery, it's not worth this amount of trouble
The nurse's felt it was more important to shove Hydrocodones down my throat rather than due what they went to medical school for there service and attitude was very humiliating disrespectful,after refusing and returning three times for treatment that ultimately I nearly died from.Along with U.A.B. these are perfect examples of patient dumping and how the ever growing opioid epidemic is out of control.
I have been going here for three years now and I m now on my second pregnancy and seeing the same doctor Williams Johnson is the best!
I love it here much cleaner and nice people good food and great doctors .I have some really good doctors .They care. The chapel is my favorite place and for hospitals it's my family favorite.
Here now in the emergency room and people here are just plain rude! Need new employees! Honestly shouldve just waited the wait at UAB.
UPDATE
****after 1 hr 25 mins I got called back. It took maybe 15 mins for everything. Eventually a good experience. Everything was explained well and employees were nice. Nurse who took blood was very good and very nice. The drive up testing employees were quick and very nice. There are a couple of concerns relative to their technology. One example, the screen with the permission authorizations (HIPPA, etc) do not show on the screen so you basically have to sign without reading what you re signing. Later, they give you a copy of what you ve signed. I m not sure that s the legal intent of having you sign a document. it s sign it, then find out what you ve signed....overall 4 stars- could have been 5 stars with some patient-centric training and IT upgrades ********
When they said it would take 1 hour for my pre-op testing, they failed to mention that FIRST HOUR would be spent in the waiting room. Waited over an hour in the waiting before being called back for testing. Also the employees are not at all helpful. (On the phone or in office #410) they act like the patient is familiar with all of their procedures, locations and policies. I felt very rushed when contacted by phone and the pre registration call took place WHILE I was driving to my pre-op testing appointment although I had made the appt a week earlier. COVID IS NO EXCUSE. IF you can t handle the work load of surgeries you should not be scheduling them. WILL UPDATE MY REVIEW IF I EVER GET CALLED BACK FOR MY TESTING.
The entire staff was friendly and comforting to not only me, but my family. Growing up in a medical home I must say they impressed me and my spouse (a doctor) .
We had a great experience except for being put in a room with active mold from a leak by the window on the ceiling.
You should expect them to charge you any chance they get. I paid for tests done just so that I could pay again to go there and only pick up my results. They made me pay twice to take one blood test. I tried explaining but since I had to make eye contact with the doctor to say, "Can I have my results back, please?", It counts as a visit.
St. Vincent's is a money grabbing hospital that tries to take as much as they can from you.
Ambulance took my wife to St Vincent Emergency after she slipped on a wet floor and suffered a badly broken bone under the knee. The break was found approximately 4 days later by her Orthopedic doctor
The ER doctors at St. Vincent hospital sent her home after a two hr wait, saying it was a sprained left leg. When trying to explain the pain she was in, they cut her off treating her like a drug seeker and giving her NOTHING for pain and not even providing a simple splint to support her leg and prevent flexing her leg. Until we could get an appointment with her orthopedic doctor, she was in constant pain and all that is associated with acute pain as sainted with a major broken bone. I can't express the type week my poor wife had because of two ER doctors and their obvious lack of ability.
Having an MRI with sedation tomorrow at St. Vincent's. NOT LOOKING FORWARD TO IT. And yet...an incredibly nice woman called me to give me directions, tell me where to park, how to navigate the hospital admission, what to bring, what to expect. So now I'm actually (sort of) looking forward to it!
Update: Had what is perhaps my greatest healthcare experience ever at St. Vincent's. Uniformly friendly and thoughtful staff made me comfortable, and did I mention I was HAVING A DREADED MRI!? Would definitely use St. Vincent's for out/in-patient services in the future.
Personnel and doctors are amazing, but waiting time is horrible. My husband had a back surgery today, and was done at 12. Right now is 4 and they still do not have a room for him. We are up since 2 AM. I am exhausted, sitting in that owen hot waiting room for over 12 hours. They said they finally have a room at 2:50, but evidently an hour and 10 min is not enough for St.Vincents to clean it. I walked to the floor and there all rooms clean. So disappointed.
The perfessiol manor thru the Corona-19 was outstanding.
Excellent caring nurses.
Top rated surgeon William. Woodall. Neoro spine.
Dr Woodall went above call of duty by helping me further.
A Review for a different issue reviewed and turned out to be a God send. As well! Simply the best in every detailed care.
I used to love this hospital however things have drastically changed. The last emergency room visit I was very ill, I have asthmatic bronchitis and was very sick with these complications along with a sinus infection. I sat in the emergency room for about 7 hours only to be spoken to very in a very disrespectful manner by the triage nurse, she even shouted at me to the point where everyone looked. I'm standing there with chest pains and poor breathing, and I only came to the desk to ask about my turn to be seen. She mentioned that she had already called me. I was going in and outside because this particular day they had a problem with their heating and air conditioning unit and was trying to get it repaired, and in the interim the patients were suffering from it. It was freezing and anyone that has asthma will attest that to be freezing cold and to breathe in cold air is not fun. I reported to the head nurse which stated that she had other complaints about this nurse however she was allowed to stay there on her post. My punishment was that I was the last patient to be seen that day in the emergency room. With that being said St. Vincent's need to remove every cross they have in there if they are going to allow their nurses to treat patients this way, because they are sending the wrong message and it definitely has nothing to do with caring.
I had a total hip replacement here in 2016 with Dr. Edward Kissel. This was a major surgery, but i was up walking that day, never felt any real pain. On the 16th of June 2020 I went in for a myelogram. I had been told by my father and other medical professionals this procedure could be very painful. Of course i was nervous. There was the sweetest young lady radiologist and Dr. That did rhe peocwsure. They made me feel so comfortable. To be honest if it were not for the numbing shots I would never have known i had the spinal punture. I never felt a rhing, never felt bad in any way, had no headache and never felt the sye at all. This procedure is easier and more simple than a teeth cleaning. For anyone worried about it, pkease dont. It is really no big deal.
Thanks to that unknown radiologist and Dr. that did the procedure for bwing so nice and prodessional.
Awesome Hospital Awesome Doctors and most importantly AWESOME NURSES!
The experience we are having is not good at all! First of all my 85 year old aunt fell and broke her hip Thursday January 5th and was taken by ambulance to St Vincent Birmingham. St Vincent East was my choice but did not have ER or hospital bed available! She had to wait from Thursday to Monday before she had surgery and didn't go to surgery until 245pm. She suffered in pain with increased swelling all this time which I feel was ridiculous! First they said they didn't have a doctor that could do the surgery and would have to transfer her to UAB. Then I guess they found one that could 4 days later. Service has been slow and poor every since! Today January 11th her blood count was reported to us as very low at 0545 and now at 1130 she has not been seen by a doctor nor have any blood been started! I hope and pray that me or my family never have to come to this hospital again!
There have been good things and not so good things over the years. At times we have said that we would not us St.Vincent anymore. One of the best things about St.Vincents isDr.Josuah Menendez, my husband and I will go where ever he is.
I recently went there because of a fall that occurred in my home from an undiagnosed autoimmune disease. I was transferred by ambulance , given a tetanus shot, pain meds and made to walk to restroom (eventhough my condition made it hard). I was sent home with ibuprofen as a pain reliever. I returned home only to have to rushed back to another hospital where I was told I had bleeding on my brain from the initial fall and was kept there and finally getting a diagnosis for the reason for the fall. I will not bring ANY family members or recommend any friends for this hospital, they sent me home to die!
Everyone one I have interacted with at this Hospital has seemed to be glad to go out of their way to help me. It was rather confusing to find my way around the first time I visited but all the staff there are extremely friendly with my numerous questions.
I had a somewhat lengthy stay here March 2015 (8 days). My nurses and doctors were top-notch, friendly and full of compassion. They were knowledgeable, easy to talk with and concerned, which are qualities that seem to be missing from the healthcare field these days. Even the food was great, albeit I was on a regular diet. Everyone made my stay here much more pleasant, especially with it being my first stay in the hospital, and especially since no one goes to the hospital and stays unless they are really sick. Thanks St. Vincent's, for making my stay feel almost like home.
