I used to love this hospital however things have d...

I used to love this hospital however things have drastically changed. The last emergency room visit I was very ill, I have asthmatic bronchitis and was very sick with these complications along with a sinus infection. I sat in the emergency room for about 7 hours only to be spoken to very in a very disrespectful manner by the triage nurse, she even shouted at me to the point where everyone looked. I'm standing there with chest pains and poor breathing, and I only came to the desk to ask about my turn to be seen. She mentioned that she had already called me. I was going in and outside because this particular day they had a problem with their heating and air conditioning unit and was trying to get it repaired, and in the interim the patients were suffering from it. It was freezing and anyone that has asthma will attest that to be freezing cold and to breathe in cold air is not fun. I reported to the head nurse which stated that she had other complaints about this nurse however she was allowed to stay there on her post. My punishment was that I was the last patient to be seen that day in the emergency room. With that being said St. Vincent's need to remove every cross they have in there if they are going to allow their nurses to treat patients this way, because they are sending the wrong message and it definitely has nothing to do with caring.