I am currently sitting in the ER waiting room and ...

I am currently sitting in the ER waiting room and I've been her for over an hour with possible appendicitis. There has been a man standing at the front desk to for over 15 minutes with no on at the front desk to help. So far, poor service, not in a hurry.
An update: finally went back and the staff was amazing! 4 stars, one left off for the waiting room.