St alphonsus regional medical center inc Reviews

My friend had back surgery at Saint Alphonsus and we had a wonderful experience. The waiting before surgery was prompt and clean. The surgeon called me as soon as he was done. Then I was able to be with her in 2nd recovery room. Her hospital room was wonderfully large which is perfect for a handicap person to get around with their walker. Plus it even had a couch so I was able to comfortable stay with her through the night. All the staff was kind and respectful. They explained everything they were doing and answered all the questions they new the answers to. There could be improvements with the aid during showers plus the shower head was far too strong and stung.

24hrs ago my father was admitted to this place. He is still waiting for a room. Nothing but excuses. Just don't be late on paying your dr bills. Go to Saint Luke's

I would give ZERO stars if I could. My mom was in the ER for the last few days. She was neglected the care she needed during three visits. The last visit DR. NATHAN STILLWAGON again refused he the care she needed to diagnose her symptoms and he lied to her about several things during that visit. He said he would send on order for imaging the next morning after refusing to do in the ER, then he never actually sent anything over for the imaging and I had to make several calls to take care of my own order. THIS IS ABSOLUTELY NEGLECT and he SHOULD ABSOLUTELY HAVE HIS LICENSE TAKEN.

Honestly terrible billing/service. Went to the ER for sharp stomach pain. They worked on me etc. My insurance didn't work with them so I have to pay out of pocket which is fine. I paid my bill for the visit and they told me I was all finished up. 2 YEARS LATER I received a statement from a collections agency that they have a hold on my account and need more money.

When I called in the systems between the two buildings don't match up so they couldn't pull up any record that I had been in the ER, couldn't see any bill previously paid. All they knew was my birthdate and that I owed them money.

The money wasn't the problem to pay, it was the lack of being able to pull up records or systems on previous visits to even show that I ever went to the ER. The lady didn't even have a note that I was in the ER or had other bills as well.

Some new systems would do good!

Excellent care and compassion in preop, OR, and recovery. Best outpatient surgery I've experienced. Thank you St Al's.

Went here after 24 hour Saltzer health on ten mile turned me away. For any Medical Emergency I have or any of my close friends and family I will recommend here 100%. Everyone was very calm while I was in a state of panic. Very professional. Listen to all of my pain, how I got to this point and every concern I had. Spent 4 hours in a bed and not once did I feel neglected or forgotten. Dr was very professional when it came to my privacy and really getting to the source of my issue. Thank you for everyone who made it happen and has helped me recover from all my pain. A truly wonderful staff.

I recently spent a week on the cardiology intensive care floor. Attended a wedding Saturday, Sunday evening had a heart issue that led to my week stay.
From arriving by ambulance till release a week later, my care was exceptionally of the highest quality. I cannot say enough good things about the people from the ambulance staff, nurses, doctors and patient care staff. From the bottom of our hearts, Thank You from my wife and myself and our Boise family.

Larry Goodrich
Bellingham, WA

I had a rear end collision last week. I went to the ER as recommended by my PCP. I was in shock.
The receptionist was cold and unfriendly. The staff (male nurse) was also unfriendly and I could overhear him talking about my accident. The PA wouldn't let me talk, she did most of the talking (very rude). I'm in pain and I'm still having a hard time focusing(I do have Whiplash and a mild concussion).
I never felt so uncomfortable in my life, as being in this ER with this Staff on duty (04/23/21) around 19:00.

Please school your staff on kindness and dignity and compassion towards their patients, you're supposed to be a " Christian" based hospital, practice what you preach!

I got a bypass done last Friday.My skin where they did the bypass now has a rash .I've called to the surgeon office three times already and they can seem to help me. Either that or don't know what they are saying or doing. Very bad service. I didn't have this before the bypass .All I want them to do is prescribe fix the problem they caused.

Well went to go see the surgeon today Monday 8/16 I was surprised of what he said to me.
He didn't even check my cuts he did on my stomach. He didn't even touch me to check if they were healing correctly.
All he ask was if I was taking the meds..that he had subscribed for me ( steroids)
For the rash.
He also said that he didn't know where what I had was coming from.
He said that he thought it was the aftermath of COVID.Cause when I had COVID,I almost past away.It really hit me hard.
That I was done with him that I didn't need to go see him anymore.
WOW!!
After what I went through. Didn't go to work for about a week, was in pain,my family & kids were WORRIED.
AND FOR HIM JUST TO BRUSH IT OF LIKE THAT WAS VERY UNPROFESSIONAL.
I DONT KNOW WHERE THEY GET THERE TITLE,IF THEY DONT KNOW WHAT THEY ARE DOING.
I ASK MYSELF IS IT ALL ABOUT THE MONEY ??????

Please improve your patient portal website. This is of no use to your customers. I'm totally incapable of logging into the website. At least developed an app for that specific section. I made several calls for help accessing the website, but completely incapable of receiving a passcode. Both of your options for receiving the access code are securely off. So far, I don't have an email response, but I have received several unnecessary 3-second voicemails. This is extremely frustrating and annoying. If it were possible, I would not give any stars for this service.