Real time resolutions, inc. Reviews

Delecia Ransom was a delight to work with and made an otherwise unpleasant experience very pleasant. She is a credit to her organization, Real Time Resolutions. Definitely easy to work with

since I moved to Germany they still haunt me. seems the good reviews are from realtors who are getting excellent service on short sales etc. For us still reeling from 2008 they haunt us even after moving to Europe.

they like to report to credit bureau even if you pay on time
ruining peoples daily lives

The experience I had with Real Time Solutions and working with Brittney Richardson was a fast and efficient experience. I had no troubles getting the documents in a timely matter. Thank you for making this transaction as smooth as possible.

As I read the reviews I notice that I am having similar issues with this company. I am trying to get a payoff and I am having to jump through hoops.

I have requested several times to speak with a manager and they have yet to speak with anyone. The finance department is taking over 2 weeks to process my payments - I sent proof last week that the money was taken out of my account and still - NOTHING!

These delays are harming my refinance - this is absolutely ridiculous! I need this to be expedited asap!!!

They bought a 2nd mortgage from a lender who was in bankruptcy. That lender failed to provide a payoff so we could sell our home. As a result the first position lender was unable to grant us anymore time and had no choice but to file for foreclosure. Realtime comes along 2 years later wanting all the money from the 2nd loan. We explained the entire situation. They refused to work with us and persued us in court.

On sept 22, 2020 i received a letter stating my balance due was 0.00 the is stated i owed 134.78 by dec 15, 2020 so i called real time and asked them what this was about considering i paid them off in july after making 2 paymentd of 135.00 on july 8th and july 24. And told the woman that i hadnt received any statements since june that i still owed this bill. She stated that when your in good standings they dont send you a bill she stated i was due oct 15, 2020 the remaining 134.78 i told her thats a crock that she already counterdicked the information from what the letter stated, i also informed her that since oct 2019 that the company was charging me late fees and every time the late fee was a different amount she stated it was 4.34 i told her i beg the difference i have the bills showing otherwise when i wasnt late in the 1st place, and that they were holding my checks till after the due date she stated that was illegal. Told her then if its illegal someone needs to go over my account and refund me my money she stated they wouldnt do that told her someone is pocketing money cause peoples accounts to look late when there not i read dates all the way back to dec 2019 to prove i wasnt late even had a double payment in april to get this account paid off.. kept telling her my account was paid off and if i sent another 135.00 yesterday that i better get it back plus all the late fees i was charged when i wasnt late. How can a person send out a payment on the last wk of a month or the beginning of the month if payment aint due to the 15th then they wait till after the 17th to cash it then nxt bill charge a late fee or even have double payments paid in 1 month but still get charged a late fee thats illegal or scammin money from people..not counting the fact i told her that when real time took over my acct from ditech i was 2 months paid ahead cause 1 payment went to ditech same time i received letters about rtr taking over the acct so i sent rtr a payment to keep in good standing cause didnt know id have a 30 day grace period between the 2 companies during the switch and even told her that if i missed 1 month i was still consider 1 month to the good cause i was ahead by 2 months leaving me 1 month ahead..i hope to never deal with this company again very shading and i double they will look over my account and correct there fraudulent actions..this company had been sued over 200 times and looks like ill have to get an attorney to sue them again for there miss handling of late fee charges for on time payments for not sending bills for 3 months then out of the blue say i still owe money..

I got phone calls and letters from this company after they purchased out of statue limitations debt on a foreclosed property. I called to let them know just about everything - and they write me a letter back - with no date - saying they disagree. Well law and court records don't lie??? From what I read if you are in the market for buying distressed properties, this looks like a great place - otherwise - know your rights, know the law - and get legal help. Do not even bother talking to them directly.

Horrible liars !! I did a settlement offer and these crooks NEVER reported to the original merchant my updated status. Tommy Coty, her supervisor Courtney Dorris dont know how to properly do their job . No one will return a call, or keep their word. I called Monday Wednesday and Friday and I paid my account off almost a month ago. No HELP !

I worked with Joe Mendez. He was very professional and he offered me several options to settle my outstanding debt. The options were very flexible and straight forward. Thank you Real Time Resolutions!!