I do not recommend.Vrmt very strange all these positive reviews like to drown the fish ... all the accounts associated with these positive reviews have just been created and have a notice every time in any restaurant to make illusion and immediately in the same time a positive opinion for SPVIE. After what happened to me last year I thought it was their brokers who had dubious practices but qd I see their Google bah it's SPVIE who is not honest actually. It's a pity that it's a fraud to put fake opinions on a business in addition ... just do not recommend attention to you.
cordially
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My wife was contacted by this company (or her broker ACTUDATA, but it's the same) by passing off social security and asking her for all the information to take out a contract without specifying it. Of course, we receive the mail 1 month later, so impossible to know the address to cancel and withdrawal period exceeded despite the registered letter sent by the online service of the post during the COVID .... And when we contact reclamation @ spvie, we are sent back to the broker to tell us that it is his fault and that we must pay. I had no feedback from the broker despite the recommended which was only withdrawn in July by this said broker.
So: abusive canvassing on the part of this company. Obviously this suits them well because it allows them to make numbers and to get rid of these honesty problems on the partners. But obviously no cleaning is done at this level.
I guess the conversations are recorded, but again it is not possible to have the recording?
[EDIT 09/12/2020]: Following the response to my comment and not having a facebook account, I sent an email to reclamation@spvie.com on 08/30/2020. This went unanswered. How do we ensure that our requests are taken into account given that even the LRAR are not returned? So it is impossible to cancel this type of insurance?
I explain the pb: brokers have called my mother who is mentally weak for some time and unemployed! They forced her hand a bit and sent the code. This code was sent under the pretext of "verify the identity of the person". My mother NEVER SIGNED ANY CONTRACT, but she was TAKEN 2 TIMES of 10.59 then 14.70 AND THE MOST SURPRISING: 30 days after the call: which means that they used the right of withdrawal provided by the law, without any signature !!!! They never had access to the bank details of my mother! ANSWER 2: Mr Fabrice called me to explain and settle the dispute. Very sweet, helpful and compassionate. I hope that the dispute will be settled as soon as possible and the contract resolved. The follow up is great thanks to him!
Hello everyone ! So for me, I can be satisfied with what SPVIE offers me. In the past, I have already had some contracts in other insurance, but it is SPVIE that gave me the most satisfaction. Apart from subscriptions, customer service is at the top! I recommend and I put 5 stars!
SPVIE insurance is a scam. I did not take out any contracts with them and I was taken several amounts in the greatest of calm. I requested the cancellation of the contracts which was accepted so that I could then be told that I will be reimbursed within 30 days. All this situation put me in a complicated situation with the Bank of France and all I get answered, before hanging up on my face in the face of my dissatisfaction is "you will be reimbursed within 30 days it's good there. Oh no, there is no responsible. " in short .... Incompetent customer service. Following this, a complaint will be filed and a report made to the repression of fraud. Run away
By being a client at SPVIE Assurance, I am satisfied with all of her services. The quality of service and the professionalism are at the rendezvous. I recommend
Comparing to my previous insurer whose name I would not mention, I am very satisfied with their services. In addition to that their prices are really correct with a good guarantee and real support
Overall, I'm happy to be with SPVIE Insurance, I haven't had a problem yet. With property and casualty auto insurance, the overhaul of my car is made easier with good file management
Insured for 3 years with SPVIE Insurance, I have only had positive feedback for me. Quality / price ratio, responsiveness of staff with personalized and competent contact. Everything is well managed
Good rates with a warm welcome and professionalism of staff within the agency in Toulon. SPVIE Assurance is listening to its customers, I am satisfied with the services
Some time ago I signed a Family + Health Insurance contract, and I haven't had a problem yet, the guarantees are good and there isn't too much paperwork to fill out. I even feel proud after seeing the show on 1245 on M6, that's my assurance
I have been insured with SPVIE Insurance for a long time. I am always satisfied with the services offered and the quality of the service responses, the guarantees and the prices are very reasonable and in line with my needs.
The counselors are available, competent, friendly, empathic with the client and very attentive. The products are competitive and offer satisfactory guarantees at a good price / quality ratio.
I am fully satisfied with SPVIE Insurance, it is when you have problems that you realize the value of your insurer and on this point, I am not disappointed
I did not ask for anything and now I am taken out of an insurance that I do not know, no number. ..I have made opposition and I intend to make a complaint.
I am new insured, I find that the staff is very attentive, friendly and very patient. Other than that I have nothing to add, I remain confident for the future.
Frankly I am satisfied with their service and I have been able to follow the improvements they have made. Car insurance VERY SUITABLE, my opinion remains subjective of course
SCAM To flee! Canvassing over the phone pretending to be our mutual, a code sent to our cell without we have given the number ... to validate for we do not know what is so much a flood of words ... except that 30 days later, you are debited without having subscribed or signed (and as by chance, after the withdrawal period, it is more twisted as a scam). Positive reviews posted here? Bizarre all those people who have issued only one opinion in all and for all, and it is to incense this society! The answers ? They are automated. Reporting to the Repression of Fraud and filing a file for filing a complaint ...
The reception at the agency in the 17th arrondissement of Paris is professional and pleasant. I had come to ask for a quote and it was done quickly. I recommend
Abusive approach. I was contacted by phone. The person pretends to be my mutual, I ask him several are you my mutual or mutual complementarity? She answers me no, I am not a complementarity mutual then you are my mutual. She says she is in contact with my mutual that I have nothing to do and there she asks me my RIB. Same, why do you need my RIB? She tells me it's for my mutual. I make it clear that I do not want to subscribe to anything or option. She tells me it's free I just have to provide my rib to send me the quote. I finally give him an account. and after I receive a code by SMS to confirm the subscription to spvie insurance of 47 / month. I ask him what is that? She tells me it's nothing that's right, for the confirmation of quote sending and she assures me that I would not be taking that it's free. I should never have trusted him. I did not receive any quote or confirmation email telling me that I signed a contract. And there I see on my account that I was taking. Abusive and illegal approach on several points
The way the person presents this insurance over the phone is like a scam. Especially the next day, I find myself insured without anything to sign or accept. Thanks to the person from SPVIE forum who solved the problem quickly.
Having subscribed to a provident insurance, I am very satisfied with the services provided by SPVIE. The processing of the files is very fast, the answers to my questions have always been clear!
LAMENTABLE, SCANDALEUX, FUY !!!! they approach elderly people by phone and supposedly sign a contract just to take them monthly. It's the abuse of weakness, theft !!!!!!!!
Very difficult termination, unlike membership, you cannot have a correspondent other than the telephone reception person! The direct debits continue (finally they reimburse) but most importantly, they do not disconnect from the teletransmission service of your health insurance fund and there, the reimbursement service is blocked! and it lasts, and it lasts ...
I chose the Multi-risk Home subscription, it was quick and at the right price. On the one hand, I was also well received. I cross my fingers for the rest
Let us be very clear. The fact that a person, mandated by a company, gives false information with a view to the conclusion of a contractual commitment is a fraudulent action, which can lead to criminal proceedings, including for the sponsor.
Friendly counselor, I have always been well taken care of. Very competitive prices and services. All my questions were answered very fully, attentive and responsive staff
Attention big scam, canvassing through the brokers prestige brokerage, who managed to have iban account of vulnerable person, then Spvie levies on the account of small sums on a date well before the withdrawal period of a so-called draft contract ( right of withdrawal 08/11) and already 4 levies made between Sept and Oct, while nothing signed, run away from this shameful method,
Scam. Is posing as a "health pole", an organization grouping all the mutuals. I got my IBAN number withdrawn despite my reluctance by ensuring that it would not be used for sampling and receives a code by SMS for a "validation of the file". At no time I was informed that it was a subscription for a new mutual. Only in this SMS or the name of this company is mentioned. At the least levy I file a complaint for fraud.
Oppose as soon as possible after this kind of soliciting.
I was furious at the start following a subscription without my agreement after discussion with a broker. I wanted to resolve this as quickly as possible with the agency and they were reactive and professional! Thank you
Scam pure and simple. Subscription of a contract by telephone to the limit of the legal one, no contract sent and no way to terminate. To escape absolutely! PS: The 1 * is mandatory otherwise there would be 0
Contacted here 15 days by phone for insurance placement I gave my confidence to my interlocutor thinking that he worked with my bank since he had my bank details. I had to receive contracts within 48 hours by mail in order to possibly exercise my right of withdrawal. This day still received nothing. Given the very negative comments from customers, I asked my bank not to accept any direct debits from this insurer. Don't even deserve a star!
No star. Band of THIEVES, you take money without a signed contract. For 4 months I have been contacting you by phone as well as by registered letter with AR, impossible to speak to a manager, nobody calls me back and my so-called contracts are still active. The direct debit orders continue to arrive at my bank. I will contact the ACPR as well as 60 Million consumers.
Good support from this insurer following a disaster, since always, good communication has been installed between me and my advisor who always answers my questions clearly and precisely
Amazing positive Davis number in the space of 24 hours (phony accounts with only one publication each time and my opinion to me removed). They are scammers !!!! ATTENTIONS THEY START IN USURPING THEIR FUNCTIONS. Above all do not fall into the trap !!!
Great helpfulness of staff within SPVIE Assurance. There is little expectation in the development of quotes. All information is at my disposal thanks to the involvement of my advisor in his work.
Perfect. A telephone assistant who was able to help me finalize my contract. Once the documents were sent from the site, I had final confirmation of my contract very quickly. In addition, I was reimbursed for all the care I did at my dentist. Frankly at the top !!!
I contacted SPVIE Assurance for my Senior health insurance subscription, I am very satisfied with the maintenance, the levels of guarantees presented seem very interesting to me, I even received a 10% reduction for the couple subscription, I highly recommend
Good service, listening to customers. I've been with SPVIE for 3 years and I'm still so happy. It s true that it s not perfect, but the innovation and commitment are visible
ESCROC! They made me signed an electronic contract with the Russian saying that it was just to finalize the file that there would be no levy and that I will receive the contract by email, all his is wrong. I will immediately file a complaint for fraud, I know my rights perfectly.
New clients, I am fully satisfied with the services provided by SPVIE. Listening advisor, quick subscription and offer in line with my needs while respecting my budgets
Extremely satisfied following my Family + health insurance subscription. File validated very quickly and no need even to assemble several papers: SPVIE really tries to be innovative in the market and in my opinion, it breaks the codes of insurance positively
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