South Pointe Toyota Review

I have dealt with Patrick a few times he is absolutely awesome to deal with and I highly recommend anyone to go through him at Toyota .His honest and knows is stuff.

We took our Volvo in last week for a much needed detailing. It had not been done once in 3 years, and with 2 kids, it was a disaster. The staff were prompt, professional and very easy to deal with. They made the decision on which package suited us best an easy one and we did not feel pressured or 'up-sold' in any way. The team at South Pointe Toyota did an impeccable job. Our car was shining inside & out and seemed restored back to it's original condition. We are so impressed with the high level of work that was done, the efficiency of the work and the staff we dealt with. We have already told several people that they need to experience it for themselves and have received several compliments from friends and family. It is amazing what a good detailing can do and is definitely worth it. We will without a doubt be coming back in the future.

I had a great experience with Rishi at South Point Toyota. Excellent customer service, I would recommend him to anyone!

I called South Pointe Toyota, asked for sales and got Justin on the phone. I told him I was interested on some of their RAV4 Hybrids and asked him if I can see the dealers invoice price before I decide and do the purchase.

He said YES no problem.

I gave him the stock numbers of some cars as listed on dealer s web-page and he said he cannot give me the invoice prices over the phone, but he will do it at the dealership.
When I went to the dealership, Justin tells me that he cannot show me the invoice price but . and on he goes with the usual sales tactics.

Being lied straight to my face, is not acceptable! I am faithful Toyota customer but will be working with a dealership that promotes a higher level of honesty and integrity than South Pointe Toyota.

Southpointe is by far the best car dealership I've been to. From our product advisor Alexander Taylaran to the managers. Thank you for the great experience.

BUYER BEWARE! DO NOT DO BUSINESS WITH THIS DEALERSHIP, UNLESS YOU HAVE A LAWYER PRESENT TO ENSURE WHAT THE SALE PEOPLE TELL YOU WILL IN FACT HOLD UP IN THE FUTURE!

This is my story, I bought a brand new Toyota Matrix from this dealership approximately 5 years ago. The vehicle itself is awesome and I have zero complaints, I will always stand by the quality of Toyota vehicles; however I cannot say the same about the integrity of the sales people.

When I was purchasing the vehicle one of the major motivating factors for me to purchase a new one over a used was the warranty off and the free oil changes for life . While the salesperson explained to us in detail that during the warranty period the car must follow the maintenance schedule as set out by Toyota and be serviced by their technicians. We hesitantly agreed as my husband is a mechanic and can easily perform all said maintenance himself, but we followed their rules to a T, and there was no problems on either side. However at no time did the salesperson let us know that this was the condition for the oil change for life offer as well.

Fast forward to April 2018, our warranty was up so my husband started to do maintenance himself but we brought the vehicle in for our free oil change at this time we were informed that actually the fee oil changes for life deal is only valid as long as you do all your maintenance through them, so basically we can no longer receive free oil changes. I was very upset and the girl who was working service waived the fee and stated that she would speak to her manager about this as she has heard of people having issues with this promotion before.

Then we bring the vehicle in for its next oil change this morning, and are told once again we must pay for the oil change, serious lack of communication I thought but no big deal. So I called to speak to the manager on duty who name is Mike. He informed me that it was printed in the contract I signed (this maintenance caveat) and that anything my salesperson told me was hearsay since it was 5 years ago. I felt belittled by this comment as my word as a customer should not be referred to as hearsay in my opinion.

To sum up the story, I feel I was tricked by my salesperson and that this specific dealership has no integrity. I highly suggest doing business anywhere else, or like I said in the beginning bring a lawyer, because nobody who works here has your best interests at heart.

Josh was an excellent and well informed help when I arrived at this dealership. He answered all of my questions with ease and kindness. Would definitely come back in the future to see him for any of my needs!

The services provided by them are very good. Umesh dealt with us and He is very good in what he does. Amazing experience.

I was amazed with the how well trained the staff is at South Pointe Toyota. Rishi was the guy that helped me - very knowledgeable, honest and helpful! Pleasure doing business!

The customer serivce is amazing. Dennis helped me out and really catered to exactly what I was looking for. His knowledge and care for my situation really showed how he went above and beyond for me.

Just bought our first truck from South Pointe Toyota. Great staff, great service. They were so accommodating, we drove away very happy customers. Highly recommended!

Today, I had a appointment it was an excellant experience! I was scared before going because I checked out reviews, stars, and comments beforehand. Turns out perhaps all reviews are (not so accurate) because people have certain personalities that are hard to please! I am very pleased with the service and surprised how professional they are! Great service ill be back! Pamela

Patryk was excellent to deal with. He is very knowledgeable of the product and answered all of the questions I had. Would highly recommend going to him.

We were very pleased with the experience we had with Kevin. Our questions were met with knowledgeable answers and very friendly personal service. We were able to find the best vehicle for our family.

Excellent experience all throughout the sales process. This was my second vehicle from this dealership, very seamless.

Very helpful staff. Eli Steinfeld was very knowledgeable about products. Lots of stock.

Elbert Amorado our agent was phenomenal. He helped us out for everything we are looking for a car that we need. I gave him 5 star for all the best service we got from him

I am very happy wth the Tundra truck. The sales rep and manager worked out a deal to keep the investment close to my budget with some nice upgrades. The performance of the vehicle and the service at Southpoint Toyota has met and exceeded some of my expectations.

Bought my 2012 Rav4 from their used selection. Within seconds after walking through the door I was welcomed and the salesman Harp was more than happy to provide me with a test drive and responses to any questions I had. They also helped me get my old car in for trade and were easy to deal with. I have since been back to the service shop for regular maintenance three (3) times now. Each time; the department is quick to check my vehicle in and the service duration and costs are exactly what they quote. Overall I am very happy with South Pointe Toyota and will be back to continue with the maintenance and service of my Rav4.

I purchased my RAV 4 Toyota Last year. Beware of deals. There are always strings attached. They forced me to buy one year mandatory insurance which was worthless. They offered me free oil change but forced me have some of the unnecessary maintenance work done on my car. They charge more for every repairs. They never respond to your messages. I highly recommend to avoid this dealer.

I have bought 2 vehicles from South Pointe Toyota and everything has been fantastic. Luke Haberman, Sales Manager, always meets and exceeds our expectations!!!! If you are looking for the best service and a great deal give Luke a call.

I've dealt with Josh Deman before and once again he's never failed to deliver. He's very polite, very patient and not pushy. He's also quite knowledgeable for his age. I recommend him for anyone looking to buy or even just get a feel their next vehicle, well worth your time.

I've known Teena for years and after my car accident, she was the first person that I thought of to buy a new Highlander. South pointe gave me great advise and made me feel supported after the stress of my accident.

We have bought few cars from this dealership, and we were always treated great. This time Mike Popovic helped my wife get top of the line Corolla that she just loves. We will return and recommend, thanks again.

Dennis ashworth!! Is the bomb bro!! Hook me up with exactly what i wanted... wonderful customer service and just a overall great experience.. if you ever go make sure you ask for him and only him!

Speak with Luke, he is warm and very informative and friendly! Got the new 2020 Corolla Hybrid, he help me go through all the processes, from welcome to test drive to discuss with the deal! And he always fight the best for me! Love South Pointe Toyota!

Great experience, Vitaliy was very helpful in choosing the car for our needs. Attentive to requests and made the whole process smooth and easy.

Outstanding Service by all.....namely Chad Watts, Dean Oancia and Mark Deware.

On time...thorough service...looked out for my needs...gave great opinions and ideas on my upgrades and quick to respond to my questions. My first True Big dealer purchase and so far, have far exceeded my expectations!!! Made me feel like special and appreciated. Thanks Team,

Great Dealership... look for Elbert A. When you come to visit this dealership he will provide you great service and you car shopping needs. He is an awesome sales rep he cares about his clients. Definitely I will refer all my friends to rhis gentleman.

All of customers must know include VIP clients :

1. If you pay deposit and sign yellow page - your deposit not will be return if you change your mind. (I ve lost 1000 because sales person not enough give informations )

2. Sales person very rush

3. Not hope if you buy in-trade this dealership give you good price

4. Thank you for lesson.

Noah was really helpful and helped us through the process!
Highly recommend. Friendly and straight to the point kind of guy.
So if you ever wonder who to talk to when going shopping for a car, look for Noah Dallaire!

I was in the process of looking for a new vehicle. I ve had a hell of a time at other dealerships. I finally came in to South Pointe Toyota and met directly with Umesh Ahuja. He was very friendly, polite, knowledgeable and made the whole process much better for my vehicle selection. I would 100% recommend him as a best sales professional who is much knowledgeable about the features as well options to all my contacts !!

I have been dealing with South Pointe Toyota for a while now and they always have good service and know how to treat customers . Jamil Manji has helped me with getting my car and gave great advice. Always there to help. keep up the good work

Best Toyota dealership in Calgary but read the fine print and watch which salesman you buy off.

Very knowledgeable and friendly sales staff. Y all to Patryk! He s super knowledgeable not only with sales but in knowing what he sells inside and out.

Not happy with the dealerships integrity, and second Toyota dealership with poor service. Went to look at a new vehicle but they had no stock of the one I wanted. Ended up working out a deal over the phone for a demo vehicle with "around 5,000kms" on it. Went and had a quick look at it and ended up purchasing. When I took delivery, the truck had over 7000kms on it and a rock chip in the windshield they claimed to have repaired. I know it doesn't seem like much, but that's nearly 50% more kms. Even my bill of sale stated 6000kms; General Manager of South Pointe stated not their problem. Then took it in for a different rock chip repair elsewhere to find out they never repaired the original chip. To top it off, when purchasing I was sold on a maintenance plan that extended the warranty. I was told this started from date of purchase. Nope, found out after that they registered it with Toyota back dated to they date they put it in service 6+ months before I bought the truck. So I paid for 6months of service and warranty for nothing. All through I tried to be reasonable and gave them the benefit of the doubt. They had zero interest in customer service and care. I would highly recommend staying away...all they care about is the sale and not their customers.

Hi my name is Santi deleon and my car salesman was Dennis Ashworth, I was very pleased with his customer service. He made me feel at home and comfortable right off the bat, he wasn't pushy and he accommodated my needs with no boundaries. I was very satisfied with his knowledge of cars, he answered all my questions very thoroughly with simple but yet detailed answers!! Dennis went above and beyond to find just the right car for me with a deal that was in my budget. I must say, shopping for a car was never this easy as I remember from other dealerships, getting harassed and pushy sales people. So I went home with a big smile and a nice looking car and a feeling of happiness.

Our beautiful luxury truck was no longer needed. As a one vehicle family we did a lot of research over the year pondering what to buy that would give us the best value, longevity and absorb the debt from our truck. We attempted a few times at other dealerships but couldn't get the results, nor the vehicle we were interested in to fit our lifestyle. Listening to our son, a univ. grad from the esteemed high performance auto tech university, UNOH, we were guided to go Toyota 4Runner. After careful thought and perfect timing, we went and met Minaz Ratanshi who made our mission possible. Minaz proved to us the value and quality of the 4Runner we had in mind, and Mike in finance made us a deal we couldn't say no to. Minaz showed us the ropes to handle our 4 Runner and is always available for us whenever we have a question. We're in love with our Toyota and feel like we're on an adventure every time we start the engine. Thank you Minaz! What a team you are at South Pointe! Because of your impeccable, honest salesmanship, we're sold!

Most knowledgeable Sales representative I've ever had the pleasure doing business with. First class customer service and outstanding car buying experience!!

Recently bought a Tundra from South Pointe. Chad Watts was the salesperson who helped me out. He came recommended to me by a friend and he was great in every aspect. Did not feel pressured in any way. Highly recommend speaking to Chad directly before looking/purchasing a vehicle. Overall great experience.

I was in and spoke to kevin macintyre recently! He's an amazing person, he really made my experience there a positive one! I would definitely recommend him to any of my friends or family in the future! Good job kevin!

Had an amazing sale experience with Rishi. He helped me decide on something that was just in my budget. Very honest and knowledgeable individual. I ll definitely go back!

I recently went into South Pointe Toyoto and was greeted by Chad Watts, he was very pleasurable to deal with. He exceeded my expectations, if you are in the market for a vehicle I would highly recommend him!

Minaz is an amazing product advisor and my favorite person to deal with when I'm shopping for a new vehicle. I always feel well taken care of and like he has my best interests at heart.

Also, I need to give an obvious shoutout to Lee in Service -- the best!

Brought my truck in today for an oil change and a tire rotation. I had called yesterday to book and appointment so that I didn't have to wait in line.
Showed up today and the time I had booked and when I asked how long it would take I was told 1 - 1 1/2 hours. Apparently when you book an appointment it's to meet with the service advisor, not to actually service your vehicle- which is why one books an appointment at all instead of just showing up. I was already there so I had them go ahead with the work anyways.

While waiting I decided to mosey about the showroom floor.
They had a tundra there with the EXACT same tires as mine- size and all. The price they had listed for the tires? $2488.
I had my tires replaced at Rim to Rim ( a one off, non Franchise shop ( I highly recommend them by the way...)) in okotoks not six months ago for $1400 and change.

Based on my experience today and the price gouging for the tires I will no longer service my vehicle here.

This is the second Toyota dealership that I no longer trust ( first being stampede Toyota)
My next vehicle purchase will be based on the product, quality and honesty of the service. Unfortunately south pointe will not be on the list for that search.

I've known Mark DeWare for many years. I know first hand what an amazing work ethic he has and as a result always seems to rise to the top succeeding at everything he tackles.
Mark has integrity, is honest and will absolutely tell you like it is. I would highly recommend Mark to help you find exactly what you need within your budget.

They had a used 2017 Rav 4 listed online for $19,000. Low KMs LE. Went to check it out and one salesman said that it wasn't in stock yet, another one said it just sold and tried to take us to see others, and another sales person said that it was a typo and hasn't been delivered to their lot yet.

When I got home I checked online and they had changed the price and put it back in stock.

Sounded more like alot of baiting.

Awesome experience, Dennis Ashworth answered all my questions and spent so much time explaining everything to me. Amazing service with knowledgeable and professional staff, highly recommend if you are in the market for a new car!

My husband and I recently financed a 4 runner from this location. These guys were so helpful and friendly from the moment we walked in till the purchase of our vehicle. We knew we were looking for a new vehicle but didn't think we would sign and give a deposit on the same day! These guys made it that easy for us especially thanks to Jacob ( sales associate) and Ryan who helped with all the financial aspect of things. There was not a moment that we felt pressured to buy. These guys go above and beyond to make sure that you walk out of their dealership happy and satisfied. We are glad that we came to this location and very excited and content with our new vehicle :)

I recently purchased a vehicle here from Sam Santos, and from the moment I walked into the dealership I was treated with professionalism, and kindness. Every person I dealt with was helpful, informative, and respectful. I've dealt with a few different dealerships and sales people, and have always felt I was being taken advantage of from a sales perspective.
I live in the far north west, and this was 100% worth the trip to the south to get this kind of service. Anyone who tells me they will be getting a vehicle in the future, new or used, I will be recommending southpointe Toyota, and Sam himself.

Great dealership! I would recommend talking and meeting Eli Steinfeld. He is extremely knowledgeable and energetic. Was able to really explain the difference of leasing versus buying options etc.

Umesh was very knowledgeable and helpful in selecting our Toyota Highlander. South Pointe Toyota is right place to buy a Car. I highly recommend .

Great service went to other dealerships and the interaction wasnt as good as this place. Mike the Russian was very friendly and helpful if you are going to purchase a Toyota come see these guys

Fantastic dealership and fantastic experience overall. Great sales experience with Randy. Love my new rav4

I went last week and I was interested in a tacoma, the sales guy told me that they would keep the price and order the truck but I had to pay a deposit of 1000; I told him that I could only pay 500 so they took it. When I made the numbers I saw that it was very expensive and apart from that when I asked about the truck they told me that it arrived in mid-October so I decided better not to do the business with them and ask for my deposit and they said that they could not refund my money.

FInally I saw reviews from South point toyota and I am not just the who lost the deposit when deciding not to continue with the business, ,sure I am lucky they only stole $500

Product advisor Mark Cormier made my experience at South Pointe truly exceptional. His outstanding product knowledge helped me to choose the vehicle that is best for me. I've referred many other family and friends to South Pointe for that very reason.

Amazing service. Seamless from the booking, to quick drive-in/ drop off / service to pick up. Shuttle service to or from home / work etc. Friendly staff with virtually no waiting in all my service appointments so far.

Left here almost in tears. Was very serious in purchasing a vehicle. Test drove and came back twice. I dealt with Mike P who was very short, rude, and pressuring. Due to my age I feel he didn't take me seriously. Never once offered water or coffee and just overall not welcoming.. made me feel belittled and in the end, I couldn't get out of there fast enough.
Went to Lexus and got treated like loyalty!

RUN!!!
Another poor review for South Pointe Toyota. And more so for the idiocy of their staff. Namely Rishi.
A fluent liar and excellent deceiver. Will try every tactic in the book with the utmost disrespect.
Wasted my time bringing me into the dealership and when I arrived, changed the agreed upon price with blatant disrespect. Very shady individual. Will be contacting AMVIC as well as Better Business Bureau.

We bought Camry 2020. Excellent customer service and great staff. Rishi and James did a great job. I would highly recommend consulting them for the best deals.

When I had questions about a new vehicle, I dealt with a pleasant gentleman named Minaz Ratanshi. He was extremely thorough in getting me the information I needed in order to make a decision. He provided me with stats, options and much more. I couldn t have asked for better service and advice. He s one in a million! Thanks Minaz.

Not the first dealership I went to. One of the last I will ever go to.

I gave a two star ratting because of the second sales associate. He would have earned you a 5 star if I went with the Toyota.

A few issues I think management should take a look at.
* Was greeted and handed a business card before I even got 10 feet through the door.
* Just because you "sales" associate says hello first doesn't mean I'll buy from you. That's poaching sales and not cool.
* Let a person look at a few vehicles if they are obviously looking and don't really want a sales person around. Especially if they voice they are browsing.
* When I did I have a question the sales person in question was at the vehicle again. I asked a simple question, if better radio options are available. He didn't have the answer and suggested we go talk to parts and see if the part could be ordered.

I stopped at this point and another associate was shaking his head. He knew the answer and the entire time was in disbelief at how desperate to make any sale this guy was. He answered my question. I thanked him and left the dealer ship.

I did go back to get pricing information from the second sales associate. Unfortunately I decided on a different vehicle.

A prospective client should be greeted, left to browse or talk to a sales associate without pressure or being handed a business card before they've finished saying hello.

A prospective client should be able to get in and out of show room vehicles without being stopped every time they get out of one if they want to buy now.

Sales associates should know their product.

Good experience buying a certified pre-owned. For deal and good customer service. The detailing services could use some improvement. I got one detailing free from so many missed spots and then got it back the second time with more missed spots on controls and consoles. Had to use a simple baby wipes to finish the job.

We were recently assisted by Adam McDow when looking for a new Highlander. His level of service was exceptional. He provided us with all the information we requested, including detailed comparisons of the different Highlander trim levels and fact sheets on other comparable vehicles from other manufactures. No pushy sales tactics - just customer service at it's best. Would recommend him without hesitation.

My husband and I both have Toyotas (2007 Tacoma and 2015 Sienna) and love them. They drive well, have only required standard maintenance, and continue to hold their value. We have also had excellent experience in dealing with the service staff in keeping our vehicles well maintained.

Bought a second hand vehicle here. Patryk had been very helpful and friendly from the moment I stepped in to the end of the sale. Service was top notch!

We are looking for a new vehicle, but weren't sure what would suit our needs the best. Mark DeWare extremely knowledgeable and helped guide us. If you are looking, we highly recommend Mark!!

I showed up at Southpointe Toyota to test drive a tundra 15 minutes before closing and I was still treated like a king. The sales team were really professional and not pushy at all. They answered all my questions and helped me choose the perfect truck for my family. I met with the finance team and they got me a great deal and a monthly payment that works for our family. Thanks again. I love my truck!!

I bought a 2017 Toyota Tacoma from South Pointe Toyota. Minaz did a wonderful job helping us get everything that we wanted in a truck. It s been about a year since the purchase and I enjoy the truck as much as the first day I got it. Minaz s customer service skills are great and he checks in with me every once in a while to see how the truck is treating me. Excellent service.

I liked their dealing. Umesh dealt with us and I m satisfied with the service provided by them. Good experience.

Mike Popovic and Justin Van Noord were great. Very knowledgeable, super friendly, just great service!!!

Love the service I get from South Pointe Toyota!! My whole family have gotten all of our vehicles from here and have been happy with everything! (I am not talking about 1-2 Vehicles LOL -- I am talking about 6 + ) -- Jamil is awesome to deal with! If you anyone goes there, you should ask for him and he will provide you with Excellent Customer Service -- Mention that I said he is the best there... :)

I went in to begin my research and budgeting pricing on purchasing a new car. Charles was unbelievably knowledgeable about what he felt would fit my lifestyle and budget best. I will only be dealing with Charles on all future purchases!

I had a great experience dealing with Minaz. Made the total experience enjoyable starting with explaining all the details and options about the Highlander all the to delivery. Very professional and ensured that my needs were met.

Not very honest persons ,Specially at the finance office.
Based on my experience, it seemed to me that the sale person and finance guy (Dean) are two separate company,not working for the dealership.
I saw a used car,I asked for a discount and the sale person gave me a good price to make the deal,but when we wanted to finish the deal ,the finance person asked me an unusual cost as the finance fees. He told me that this amount was charged by the bank because the price was reduced a bit compared to the original price. It was so funny because that the extra fee was exactly in the range of the the discount they gave me for the car to make that deal.
IT WAS A VERY BAD EXPERIENCE FOR ME ,because I did not have the feeling that I can trust them, I did not like the way that I was treated by that finance guy . Fortunately I did not purchase the car .
As an advise, do not be shy, read everything they gave you, ask for the conditions and do not trust easily when they offer you 1000$ discount,make sure that they do not make it up in the next step.
The picture that I have from that dealership is that there are some unfriendly staff there trying to show that they are very nice and helpful,but at the end of the day you have the opposite feeling.

My husband and I were at this dealership recently and were met by Rishi. His customer service was fantastic and he really made sure that we were getting what we wanted. He was courteous and considerate of all our concerns that come with purchasing a new car. Definitely recommend this dealership and Rishi!

Really a great dealership, the customer service here is unbeatable. I met with Umesh Ahuja, I would surely recommend him to all my contacts looking to buy a vehicle. From the first moment I walked in I felt that I was in good hands and the team of professionals are very much knowledgeable about all of the vehicles and their options. Umesh was friendly, honest about everything and very professional. He did his best to find a vehicle that met all of my needs, I've been to other dealership's but now I can say that South Pointe blows all of them out of the water. Really a Great Toyota dealership and I am lucky to get a vehicle from this amazing and professional dealer. All the Best South Pointe !!

I bought a used Tundra with only 72,000 kms on it and immediately drove it to Ontario. A little less than a month and under 10,00kms later, it needs a new engine. South Pointe wouldn't return my calls and it took weeks to actually get in touch with someone. Once I did, they were short with me and told me "nothing we can do". Poor service and a shady place to buy a used vehicle from. My family has always been avid Toyota supporters, but we will never buy one again.

My experience at South Pointe Toyota was amazing. I originally showed up with a specific car and price in mind for my daughter but was guided to another/better option. My Sales Rep, Jamil took the extra step to make me feel like a valued customer. He was great! Great personality and outstanding customer service skills. I would highly recommend Jamil @ South Pointe to anyone. Still deciding which car to buy.

Thank you so much for your help yesterday with the wheel locks! Great service!

Mike Phan was really friendly and helpful in finding a car that fit my life style. He also spent a lot of effort to get the best deal for me. I would definitely buy from him again in the future. Maintainenance service provided are professional and quick. Everything is finish in a timely fashion.

I was looking to buy a used 4Runner and came across one at South Pointe Toyota. Rishi helped us out in a very detailed manner and explained everything very well. I would highly recommend these guys!

Experience was great. Highly recommend talking with Minaz as he was great and straight to the point. Great experience.

This is our third car we bought from South point Toyota. I really like their customer service. Alex Taylaran is a smart sales person and always go above and beyond to meet our expectations.

I was very pleased with the attentive service I received for my 2010 Tacoma. The service rep spent time with me to go over what service was required for this visit and indicated they would only do what was required. A phone later in the morning to confirm what work would be completed on this visit was a nice change from other auto service companies I have used in the past. I will definitely be going back to South Pointe.

So big! Amazing selection and facility. Full service center, new and used inventory.

I came into South Pointe and Dealt with Eli Steinfeld. Service was great and was very professional. It really felt like they cared when we were going over options for a new vehicle! Thanks !

Chad at south centre VW who is in the Service Department is amazing and always have a great experience. He is diligent in responding to phone calls and goes above and beyond for his customers. Can t say enough great things about him. He is a keeper VW!!!

Let me clarify one thing, I am rating not because of brand but of sure because of quality of Service I am getting from this location. I am with these guys since long time and whenever it comes towards service they are just not good. Every time I got something new came up and need to book appointments and appointments. This is waist of my time. Although I have every time new vehicles from them. I just got my 1st service completed from south pointe Toyota which was just a checkup. When I paid and left the counter to get my vehicle and noticed the key they gave me wasn t mine, so I went back to claim my keys.
Next day I tried to start my engine via remote and it doesn t work so I just let it go. This week as weather was cold so I tried again but remote didn t work. So called them and they advised me to book an other appointment and no appointments available till November 11, They don t understand who s fault is this.
This is not a customer service someone can except from Toyota

Let s see if they reach out to me or not if not then I will reach out to main dealership

We just purchased our second vehicle from South Pointe Toyota and I highly recommend working with product advisor Afsheen if you are looking for a new (or used) vehicle. He was very knowledgeable of the vehicles, made us feel comfortable and found the perfect vehicle for us. He was also pleasant to negotiate with and did not make us feel pressured. We also appreciated finance manager Ryan making the purchase feel seamless and having patience with us getting a few documents in order. Continued great service, and of course great Toyota vehicles, will keep us coming back.

Had a pleasant experience at South Pointe Toyota with Sales person Umesh. He is a very humble and nice guy. He took time to show us all the great new features in 2018 Sienna and also told us the technical info with great patience.

Had an awesome experience with Dennis as he was very helpful and friendly. I will definitely be referring more friends his way.

I had a great experience today there! I took my car in for a detailing service! They had great customer service, an amazing customer lounge with not one... but 2 coffee machines for all your coffee needs! They gave me a ride back home and picked me up when my car was done!
My car looks immaculate... don t think I can let anyone ride in it again! Haha!
Thanks South Pointe Toyota!!

Hello, my name is Jason. I walked into the building the other day shopping around and to compare prices with other vehicles I've been looking at. I was taken care of by Danny Morales. He's a guy that seems to really take pride in his work; something I really appreciate as a guy who runs my own business. He was an awesome help in helping me find exactly what I was looking for and super knowledgeable with any questions that I had. I didn't make the purchase just yet, but I plan to in the near future. And I will also be referring all and any of my family and friends who are looking for a vehicle to Danny Morales at South Pointe Toyota

It was a pleasure dealing with Dennis at south point Toyota. He really took the time to listen to my needs and didn t try to upsell me to a vehicle I didn t need. It a was smooth and comfortable transaction and I would recommend him to anyone I know looking for a new vehicle. Thank you Dennis!

My wife and I recently purchased our first brand new vehicle and Chad Watts took great care of us during the entire experience. He took the time to walk us through our many options, and he was very patient as we tried to figure out exactly what we wanted. We are very happy with our purchase, and how we were treated during our time at the dealership. We would highly recommend South Pointe Toyota and Chad in particular if you are interested in purchasing a new Toyota. Bonus: They also have good coffee!

Super happy with the trade-in and purchase price I got. Chad Watts and Mark Cormier did a fantastic job setting me up with the exact ride I was looking for. By far the best Toyota dealership in Calgary. Huge selection of new and used vehicles on-site.

After many different dealerships and test drives of all different types of SUV's I decided to pop in to South Pointe Toyota. I have always been a GM girl...... Danny Morales has changed me to a Toyota girl now! He was more than fantastic! I was greeted right away and he asked all the right questions. There was a 4Runner for me to test drive in minutes. It was love in a few miles :) Any question I had it was answered thoroughly. Danny went through the vehicle with me front to back. No pressure to purchase like most other dealers but I did buy after my test drive. To this day Danny still checks to make sure I still love my 4Runner. Any issues, he was on them in a heart beat. I would highly recommend asking for Danny when you are looking for your next Vehicle!

I was shopping around for a car recently. I went into South Pointe Toyota and Dennis Ashworth greeted me as I walked in the door. Super friendly guy. He was super knowledgeable, thorough and a great listener, I didn t feel pressured for one second

I was very impressed with his skills. Just made me think very highly overall of how South Pointe Toyota runs. They seem to pick great people first, then train them to a very high level.

I will be referring many of my friends looking for vehicles to South Pointe Toyota

I had a very exceptional service from Jamil Manji with his courteous and professionalism attitude. He made the process very easy and stress free. Kudos to him. I would recommend him to friends and family.