Ebrahim Feizabadi

Review of South Pointe Toyota

Not very honest persons ,Specially at the finance ...

Not very honest persons ,Specially at the finance office.
Based on my experience, it seemed to me that the sale person and finance guy (Dean) are two separate company,not working for the dealership.
I saw a used car,I asked for a discount and the sale person gave me a good price to make the deal,but when we wanted to finish the deal ,the finance person asked me an unusual cost as the finance fees. He told me that this amount was charged by the bank because the price was reduced a bit compared to the original price. It was so funny because that the extra fee was exactly in the range of the the discount they gave me for the car to make that deal.
IT WAS A VERY BAD EXPERIENCE FOR ME ,because I did not have the feeling that I can trust them, I did not like the way that I was treated by that finance guy . Fortunately I did not purchase the car .
As an advise, do not be shy, read everything they gave you, ask for the conditions and do not trust easily when they offer you 1000$ discount,make sure that they do not make it up in the next step.
The picture that I have from that dealership is that there are some unfriendly staff there trying to show that they are very nice and helpful,but at the end of the day you have the opposite feeling.