Sofitel Schweizerhof

Sofitel Schweizerhof Reviews

Reviews 869
4.6
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Very centrally located, yet quiet rooms to the bac...

Very centrally located, yet quiet rooms to the backyard, hip bar with good gins, good value for money. (-) Our room was very warm in April and the air conditioning worked when she felt like it

Beautiful hotel, rooms are well decorated, and the...

Beautiful hotel, rooms are well decorated, and the staff are very friendly. The hotel is conveniently located a 5 min walk from Zoologischer Garten U and S station. The WiFi was broken for about a day and a half, apparently due to construction activity. When it did work, we got about 250KB/s down, which for free WiFi is alright for the area.

Very nice chic and noble hotel, what its five star...

Very nice chic and noble hotel, what its five stars really deserves. The corridors show an exhibition by the Berlin contemporary artist ter Hell. The pictures correspond to the original ie the interior. I really enjoyed the time and was able to recover.

Was there in the last few years and make a Pro / C...

Was there in the last few years and make a Pro / Con list here:

+ Top location
+ Friendly staff
+ Modern equipment (both the rooms and general)
+ Price / performance is top
+ Service
+ Breakfast is worth the money, everything you need to not be hungry at lunchtime
+ Swimming pool, fitness and wellness area
can be seen

-Parking garage
For one of the new 5 Series BMWs, the multi-storey car park is a real challenge, as it is simply very small / cramped and therefore difficult to park there with such a ship -> hand in the keys at the reception and have them parked!

Book P.s in good time during trade fairs!

Overall, it was good, with such a hotel you have t...

Overall, it was good, with such a hotel you have to look anyway for the negative things downright. I still have some: The spa area was under construction, but you could use the opposite of the Intercontinental, so actually solved well. When booking you have in my opinion but not properly pointed out. Rather, you have to click through the hotel information. The air conditioning in the room made noises. At the checkout I had to wait more than 5 minutes standing, just to hand in my room card, there was nothing to clarify anyway. Annoying, if you want to leave.

Obsluga

The hotel is super nicely decorated and the men be...

The hotel is super nicely decorated and the men behind the bar absolutely great. The rooms were very clean and it was a pleasant atmosphere to feel ... Unfortunately, the staff, the us at breakfast our big event has served, a bit inflexible, but otherwise everything was fine.

The reception was friendly but not very competent!...

The reception was friendly but not very competent! The suite was pleasant but in the 5 star area there is better in Berlin! At 10pm we wanted to have ice cubes, the statement from the reception was that there are none!?! In a category like that, this should not be the case, not even in times of corona! When I pay as a guest, I expect something and from a 5 star hotel I have a different claim

Room is clean & comfortable. Also comes with Smart...

Room is clean & comfortable. Also comes with Smart TV which is great for viewing Netflix & listening to music as it meant we could unwind or psych ourselves up before/after exploring the sights of Berlin! Location is great as you are about 10mins walk away from the nearest shopping district/Metro station. Attached is a restaurant called Blend which offers a good variety of beverages. Hotel also has gym & pool which is handy for burning off the currywurst I had from the night before. Definitely will stay again.

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We have stayed several times and are always very s...

We have stayed several times and are always very satisfied. Good location, rooms to the back are quiet. Very rich breakfast, but you should bring time. Nice international hotel bar. Nice pool, only the water could be a bit warmer. Sauna and fitness we did not use, both quite small, for a city hotel but adequate.

Modern and very neat

Modern and very neat
The breakfast was amazing with diverse options for both vegetarians and meat lovers. For a late night beer I highly recommend the classy bar

Spacious room with blackout curtains and a comfort...

Spacious room with blackout curtains and a comfortable bed. There are USB ports by the bed and a TV that allows you to mirror your phone screen and stream videos. Close to bus stops, and fairly close to the main Tiergarten train and bus stations (two stops by bus, 15 min slow walk) and Zoo. In a relatively quiet area of Mitte, with a supermarket 5 minutes away if you walk from the back of the hotel.

Despite valid booking confirmation by booking. com...

Despite valid booking confirmation by booking. com I was refused a room. Allegedly a technical defect of the booking platform, rather a deliberate overbooking on the part of the hotel.

No interest of the staff in clarifying the situation. Too bad.

Stayed here 14-15th December, there was a young la...

Stayed here 14-15th December, there was a young lady on reception and she was amazing, we got there early and seen right away, couldn't check in but she explained room would be ready in an hour and would take bags and looked after us, she explained everything from near by things to how and where to get the bus for city centre. It was raining and offered us umbrella also. On return she remembered us and asked how we was and got our bags. Hotel was near xmas markets and shops and bus for centre was 2 mins away. Rooms were very clean and hotel also had a spa but didnt have time to use. Next day same again the same girl was on reception and looked after us and remembered us again. I would definitely recommend.

The restaurant BLEND is insufficiently described a...

The restaurant BLEND is insufficiently described as "Mediterranean". Modern fusion cuisine is served, great, unusual, but not over the top. You will hear a lot of good things from this chef. We were also more than satisfied with the hotel. Very well equipped and quiet rooms and bathrooms, a pleasant lobby, breakfast area a bit confusing, but spacious and not so busy. Also very pleasant is the pool, which is very large for hotels, where you can really swim, along with spacious relaxation areas and very competent spa treatments. All in all: very good, excellent value for money.

The beautiful hotel is located on a side street ne...

The beautiful hotel is located on a side street near the zoo. The rooms are very clean, tastefully decorated and nothing is missing.

The breakfast buffet is plentiful and very tasty! The breakfast room has a modern design and invites you to linger.

The staff is very friendly and helpful! We would love to come back!

Five star hotel with modern and clean furniture.

Five star hotel with modern and clean furniture.
Hotel services are very good and staff are welcoming.
Hote are quite and located in front of an excellent view to Berlin zoo.
Serving international breakfast and its very good and delicious.

Great hotel, even with pool. The rooms are big and...

Great hotel, even with pool. The rooms are big and tidy. The breakfast is very good, on request you also get Egg Benedict or Omlett. All the staff are super nice, the only bad thing is the reception which looks really cheap and ugly. The front desk is nicer in the Ibis budget, but that's the only thing.

It's currently under construction, but mostly nice...

It's currently under construction, but mostly nice. The bed is a bit firm, for better or worse. The food is ok, on par with the food in the area, which is not great. The room is decorated nicely, as is the whole hotel. Given the price and trade offs, I'd consider staying again. I'm looking forward to the lobby when construction is complete

It's a nice clean hotel. We went for my birthday a...

It's a nice clean hotel. We went for my birthday and when we arrived there was arrived chocolate birthday cake in our room, as well arrived chocolates at night. Very nice touch. We enjoyed our stay very much.