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3737LEW

4 years ago

Stayed here 14-15th December, there was a young la...

Stayed here 14-15th December, there was a young lady on reception and she was amazing, we got there early and seen right away, couldn't check in but she explained room would be ready in an hour and would take bags and looked after us, she explained everything from near by things to how and where to get the bus for city centre. It was raining and offered us umbrella also. On return she remembered us and asked how we was and got our bags. Hotel was near xmas markets and shops and bus for centre was 2 mins away. Rooms were very clean and hotel also had a spa but didnt have time to use. Next day same again the same girl was on reception and looked after us and remembered us again. I would definitely recommend.

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