Sofitel Cairo El Gezirah Reviews

Helpful staff and great view
Thanks to hayam and Ahmed shehat

Very good experience in hotel and breakfast is delicious at casa mla wlth staff lslam and hayam

The Kababji Restaurant is a very excellent restaurant, location and service, and Miss Asma is one of the best crew

Thank you very much. Thank you, Chef, Salah Ali, the beautiful Rohat, the service, Hatem Younes, and thank Ali Al-Pyranes on Friday for a great deal. We thank the hotel management for the future.

Everything was excellent and staff very Friendly especially Ms. hayam
Fresh bakery and nuce food besides
Casa mia restaurant
Mansour and hayam

Good and cosy place. Expensive though being a five star hotel

All thanks and appreciation in the restaurant Kazamia and thank you to thank Hiam, Marianne and Hatem

We are pleased to inform you that the Sofitel Hotel is the best hotel in Cairo and it is treated with good and respectful with guests and guests. The hotel is clean and fit for families and after the hotel more than a restaurant and in a Moroccan restaurant to my liking and in the restaurant in the Moroccan restaurant named Abdel Moneim man Khalouk and respected and Istahl 5 stars and after Istaf work I am very thankful and kind to all, and God bless you in their work. I thank the manager of the Moroccan restaurant and wish and work well.

Thank you so much
Hassan Al Obaidli

Kababji restaurant is more than wonderful and the food is very tasty especially kofta taste fantasy and the service is fast and the staff Bchoshin especially the employee Jacqueline summit in sophistication and good deal, God willing, me visits coming to him or Turkish Saudi

The Moroccan restaurant is all excellent and the parking is great, especially Mirna

Kababgy the best kabab & kofta in Cairo must must must visit,, amazing view & friendly service

A wonderful and special experience in Kababji restaurant, one of the most delicious and delicious restaurants in Egypt

Best service and loyallity thanks all staff
Hayam and Mansour and ahmed refat

Fetir corner was excellent. Bilal did an amazing job

Very cool did not enter but foreign friends were very impressed

Very well organized restaurant. Great staff with nice smile & welcome, good management ... outside Nile view is marvellous .
Don't miss it.

Best service and view
Many thanks to all team special hayam and masnour and reda

Best ever moroccan team and delicious traditional lamb tagin thanks to dina for good and lovely smile and mohamed magdy shisha man

The Moroccan restaurant was great, the view was nice and the voice of the singer was wonderful

Excellent restaurant casa Mia
Thx to hayam and chef ragab

The kebabji at Asha eating was excellent and the service was good and the reception was a masterpiece

Thanks Dina and Amir for lovely service also to amr good Moroccan team

The Moroccan restaurant is very nice and eating for zizzzzz. Service is more than wonderful. My thanks and appreciation to Miss Shaimaa for the hospitality and reception

Kebab restaurant dinner! Great place! So romantic and so nice! Everything is wonderful! To test without hesitation! A big thank you to Asmaa for her welcome and kindness !!!!!!!

Great breakfast and service is very professional and thanks to hayam and Amre and Islam

One of the best places I have ever stayed in Cairo the quality of stuff and food was so to the point, and I would like to thank all the stuff at Casamia ,,, thx to eyad and islam also hayam

Kebabgy restaurant good test and good service and also good location thanks for all Asmaa and Amr and Alaa

Beautiful hotel, great views, and very friendly staff, especially Hatem, Hayam and Abdel Aziz

There is nothing good here its is the worst hotel I have ever stayed at!!! If the country doesn t want you to visit they should put it on the web! The hotel is of absolutely no help in anything! I requested a cool quit room I got neither. The room is on the 24th floor but it sounds like the window is open. You hear the music and cars all night. If you like the room warm this place is for you it us 28 in the room wish I could open a window. Called two nights in a row to get it fixed and it got no better think it worse! Requested an extra sheet for the bed as I do run warm-at night they couldn t even bother having it here when I arrived. Asked for the mini bar to be emptied it took three calls to get it emptied. Hope the medicine didn t get to warm! When I arrived they where setting up for some event no one could even be bothered directing me to reception. The next day the event was running so they had the paying guest enter though the side entrance so we would not be seen all for there special guest. If the don t want you to stay here why are they taking reservations? When taxi dropped me off at the entrance they would not allow me to enter the hotel needed to walk to the basement to get in. Asked reception, bell boys and tour operator if I could visit the pyramids on my own they all pushed me back to the tour guy. Had to ask the restaurant for assistance with the question, needless to say will not ask where to get my sim card! Went to the spa someone said go to floor 2 well its not there it is on another floor.. Got off the elevator where the spa was to be no signs on where to go sure made the casino clear! Was looking for a hot tub cant use it unless you get a treatment in the spa. Ok ask how about the steam room they say downstairs again no signs. Oh it gets worst no toilet down there you have to go into the spa treatment area for that. The second day they couldn t even give me towels! Would never recommend this place!!!

Moroccan restaurant relaxed atmosphere of the first degree and the service of Lashin excellent and sweeter alone is here names greeted and farewell magnificence

Excellent staff and service thanks to casa mia team
Hayam and amr and mansour

From the best hotel around the world many thanks to hayam from reservations for welcoming way and great hospitality

In Kababji grills and mezze and appetizers are beautiful and the service from Ahmed Nasser and the reception of Jacqueline masterpiece

Moroccan restaurant and shisha session wonderful sweet and eating once excellent taste and Astaf especially Miss Mirna Bbashastha and thankfully Zoukha

My lovely place over
I love it

The best restaurants in softie like Moroccan and casa Mia restaurant
Thanks all staff special Hayam and Ahmed Abd Almeged and Mahmoud imam

Break fast is very good
Service is fantastic
Thanks my favorite hotel

At the Kababji dinner, the sessions were lovely and the service and reception were excellent

Restaurant Kababji place and not the finest songs and the atmosphere and the sweet and demolition Mumtazzzza

A real review of the restaurant, the food is more than wonderful, the service is excellent, and a lovely welcome

Very rich selection, great breakfast with amazing service.
Mustafa
Ahmed younes
Hayam

Other than the view and the ball room.
It's not worth the room's price by any means.

The food is varied and the options are multiple and the service is above the Five Star and I noticed the Diet section and thank Amr, Chef Rajab and Hayam

A beautiful place and great service, especially Wafa was at the top of cooperation and excellent service.

Thanks Sofitel team work for wonderful day . Specially thanks guest relations team Mrs. ghadeer for your hospitality

Lovely staff with great smile
Many thanks to tamer and hayam and mahmoud abd alneem

Moraco Resturant
A very good Resturant at softile elgesira with excellent dinner with bahbah

Good place is window cafe
Thx to Marwa and Khaled and Hayam

Kababji was perfect and special thanks to jacqueline

After a stay at the Old Cataract this hotel seems bland. Certainly suitable for a few nights in a business setting but rather unsuitable for a tourist stay. In addition, I find the staff quite tense, even stressed, can be a management problem?

Nice in the morning. Breakfast and service are very good. Thank you workers Mahmoud Al Masry, Hayam and Abdel Aziz

Great view and breakfast catering amazing the staff & service is great at casa Mia with staff Hayam and Islam also marian

The hotel is fantastic and loved it.

The only slight downer is the service of one of the female staff named Asma at the KEBABGY restaurant.

When entering I approached to ask for a menu. She turned away and walked upstairs leaving me standing there for a few minutes. I had to look for another staff member. After that the service was great from Rayed and another waiter and so was the food.

Then was approached by Asmaa and asked to give a 5star review on Google. I obliged as the other staff were great. I said no problem and ordered a tea with her and wrote the 5star review.

The tea never came then Asma ignored me for a long time after. Even when clearly seeing me call her. The other helpful staff then gave me tea after ordering a second time.

I then deleted that review and wrote this one.

Dinner at Kababji restaurant is excellent and the quality of food is excellent and I thank the names of the receptionist and Walid for the service and Wael

A distinctive, very comfortable hotel with its location on the Nile and the presence of a number of distinctive restaurants in which the staff is very friendly
I thank Professor Reham from Public Relations for her sweet spirit and constant smile

The Moroccan restaurant is beautiful, the music is sweet, the reception is a masterpiece, the Mistress is beautiful and the food is excellent

The restaurant kebabji dinner
Nice sitting and delicious food
it's recommended...

Very good service at Moroccan team thanks to good service Dina and sameh best two at Moroccan restaurant perfect dinner

thanks to all moroccan team for good hospitalty and otganized service and nice oriental band wonderful dinner

I loved the hospitality and friendly atmosphere extended to me in the restaurant especially under the supervision of Kamel, Ahmed eslam its such a wonderful place to stay. I loved every moment in the Restaurant. Kudos to the Omlat man ragab and my warm Tea

Casa mia restaurant s staff are friendly and helpful

A nice place with an elegent bar. Outdoor and by the pool bars are there with a very nice atmosphere . Hotel ball room is very nice for weddings and special events with an availability of open air terrace. Rooms are quite nice too

Food is amazing and staff many thanks hayam and Howaida

Amazing place, wonderful view. The service is just wow at madeliene cafe with team
Ahmed yoness and hayam also shrine

Good best moroccan team good service thanks to ahmed lashin and dina a

Kababgy restaurant is amazing. Asmaa is a great host. I enjoyed every moment, the food and service in that restaurant made my day.

next trip to cairo I will not stay in this hotel it's going down to the bottom

This has been the worst hotel experience in my life. I had an accident where the air conditioning unit door dropped from the ceiling in front of my room which I ran into and the Duty manager who seemed to be from the Muslim brotherhood and extremely rude and told me this is not hotel fault and GM stated that you will not be compensated for the negligence which they have stated that they're maintaining the AC units from 12-4 am.
I CAN'T BELIEVE A HIGH LEVEL HOTEL AS SOFITEL FRANCHISE HIRES INCOMPETENT MANAGEMENT AS SUCH!!! WORST HOTEL EXPERIENCE EVER.....SO DISAPPOINTED

Very nice hotel, great services, workers are of a required standard
Everything is wonderful, I really enjoyed being between them, and I will return to visit soon with the company of the family, God willing. Thank you Hiam, Majdy and Maryam

The Moroccan restaurant: a beautiful and elegant restaurant and the people working in it have a good deal. The reception is great, especially Sister Mirna and the waiter Mahmoud Magdi and Sameh and the food is very wonderful and delicious and freshness ... Frankly it is one of the most beautiful restaurants in Cairo ..

Excellent casa mia special thx hayam and islam also mr richard

The Moroccan restaurant Takht once is wonderful, the songs are shaking, the view is a masterpiece, and Mirna's taste is thankful

Thanks to all Moroccan team for good and organized service Dina and asmaa and Abdl meniem good team

The staff is very friendly and courteous. Really an excellent experience that made me happy

The restaurant kababji dinner is excellent and thank you very much names for the good treatment were very good and thank Riad

Excellent, clean, classy and sweet hotel, the breakfast is excellent

Present
Abdel Aziz
Magdy
Adoration