There is nothing good here its is the worst hotel ...

There is nothing good here its is the worst hotel I have ever stayed at!!! If the country doesn t want you to visit they should put it on the web! The hotel is of absolutely no help in anything! I requested a cool quit room I got neither. The room is on the 24th floor but it sounds like the window is open. You hear the music and cars all night. If you like the room warm this place is for you it us 28 in the room wish I could open a window. Called two nights in a row to get it fixed and it got no better think it worse! Requested an extra sheet for the bed as I do run warm-at night they couldn t even bother having it here when I arrived. Asked for the mini bar to be emptied it took three calls to get it emptied. Hope the medicine didn t get to warm! When I arrived they where setting up for some event no one could even be bothered directing me to reception. The next day the event was running so they had the paying guest enter though the side entrance so we would not be seen all for there special guest. If the don t want you to stay here why are they taking reservations? When taxi dropped me off at the entrance they would not allow me to enter the hotel needed to walk to the basement to get in. Asked reception, bell boys and tour operator if I could visit the pyramids on my own they all pushed me back to the tour guy. Had to ask the restaurant for assistance with the question, needless to say will not ask where to get my sim card! Went to the spa someone said go to floor 2 well its not there it is on another floor.. Got off the elevator where the spa was to be no signs on where to go sure made the casino clear! Was looking for a hot tub cant use it unless you get a treatment in the spa. Ok ask how about the steam room they say downstairs again no signs. Oh it gets worst no toilet down there you have to go into the spa treatment area for that. The second day they couldn t even give me towels! Would never recommend this place!!!