Ali Alasmari
Reviews 1

The hotel has a lovely location where all the staff are treated very sophisticated and beautiful, the restaurant followed the hotel, eating them beautifully and receiving them also wonderful..shif salah reception and dealing with the guests is elegant and beautiful. I would recommend the hotel and the restaurant as well.

Gigi Elmasry
Reviews 1

Love this hotel, i had dinner several times at Moroccan palmeraie restaurant but tonight was special coz i was with my mom, ahmed and karim and the girls at the door were amazing, super polite and professional, food was delicious but a little expensive , everything was great, thank you so much i had a great time guys, i will come soon to stay at the hotel for a couple of days, i hope the room will not disappoint me

Hossam Banda
Reviews 1

Kebabgy Was great food and servic is perfect thanks asmaa for welcoming and micheal and mr Ealis

Thomas Rosser
Reviews 1

We stayed for two nights, the pool is gorgeous but the hotel let themselves down. Service is poor and the hotel is overpriced for what you get - iftar menu at 750le is extortionate and the lack of a la carte menu restaurant made it impossible to enjoy ourselves. Nowhere to eat unless you want a buffet so we had to have room service. Dry, old tasting chicken nuggets and a 500le half chicken which looked like it was thrown against a wall - we complained and they took the price of the nuggets from our bill but of course left us to pay the taxes. Room service breakfast American Breakfast was good but forgot the bacon and sausage so essentially it was a bowl of egg all for 400le including taxes. All of our friends who stayed at the hotel encountered rude staff and below par service something Sofitel need to address. We wont be making the same mistake again. Sofitel dated, overpriced, and lacked any interest in making our stay an enjoyable one.