Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort Reviews

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4.1
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Haven't been in a while we decide to go on our wee...

Haven't been in a while we decide to go on our week off of work.. They offered us two night's free.. Was very excited and well worth it.. Food always great . staff very friendly and helpful.
My favorite part was and always is the hot tub. My mini vaca away . Wanna give a big thanks to staff and employees.. Thanks

Very polite staff, went out of their way to make u...

Very polite staff, went out of their way to make us as comfortable and welcomed as possible. Rooms were very clean as well as their food services. This was a very great place to stay for our honeymoon

Slots are tight since the remodel. They have very ...

Slots are tight since the remodel. They have very bad slit attendants unless your a senior citizen i would t go to this place they actually cater to ripping off our elderly family members so they are broke stuck on a fixed income of coarse you would prey on them

Under the current circumstances, management and st...

Under the current circumstances, management and staff does an excellent job. It was our 46th Anniversary today and we haven't gotten out much since the virus locked us down. We had a good time and appreciate you all in keeping everyone as safe as possible... Thanks

Went here for our honeymoon, what an awful experie...

Went here for our honeymoon, what an awful experience! There was a group of teenagers staying next door and they were screaming and banging on their door in the hallway at 2 am, then went in their room and continued screaming and jumping around, called the front desk and called security and after security got ahold of them they walked by our door making threatening gestures, I called back to the front desk and the supervisor said she's have a talk with them. Then when trying to fall asleep there were a couple of drunk guys yelling and throwing up in the hallway... Was stressed out the entire time, woke up at 7 am from the sound of everyone leaving their rooms, room service came knocking on all the doors at 9am, the walls are so thin here you can here people's conversations through them, you can hear everyone around you toilet flush, the bed was very uncomfortable and the pillows were so thick and hard that we couldn't use them. Paid over $300 a night for this room for our honeymoon and I'm very displeased with it! Will not ever be wasting our money again at this hotel!!

I have a serious issue with the discontinuance of ...

I have a serious issue with the discontinuance of the incentive program. As a frequent weekly visitor to the casino I use to receive $20.00 a week in players money. Then sadley, it was reduced to $10.00 a week. Now since my return to Michigan I find that there is no longer an incentive to visit Soaring Eagle Casino.

The Little River casino stills offers the incentive program in the amount of $30.00. Please take a note that you have lost a weekly visitor at your Casino and I assure you that word of mouth will also take other players from your casino.

We ate dinner at Isabella's, our table was ready a...

We ate dinner at Isabella's, our table was ready at the time we reservedit, the food was good and the server was friendly. After dinner we ventured out into the casino to try our luck and had no luck! Overall we enjoyed our night and will return in the future.

Beware! I was unfairly targeted for not wearing a ...

Beware! I was unfairly targeted for not wearing a mask because I had it pulled down while having a drink that I purchased at the casino while people all around me didnt even have a mask in thier possession! The head of security Rory targeted me and even remembered me from 2 weeks prior then when I said I would file a complaint he laughed and said good luck because he was the end all be all for security. BEWARE!!

My main complaint about the venue is that there is...

My main complaint about the venue is that there is a huge bottleneck as everyone is leaving, due to trying to fit a thousand people through one door. This feels like it's going to end in a stampede someday.

I always go with the thought it's my entertainment...

I always go with the thought it's my entertainment and am happy wether I win or not but tonite I came home even
But there are other times I've come home with some jingle in my pocket. Always have great time

The Security is rude and if you find a dollar on t...

The Security is rude and if you find a dollar on there floor in quarters they will harassment to give it back. The blackjack dealers are really rude and they figure out ways to cheat people at the game there is nothing you can do about it. I lost $40 at the Blackjack tables only when I realized it was rigged when people will losing $100 of dollars in minutes, and I lost it in about 40 minutes. On there Social Media page they only show people winning $ to make people believe that anyone can win. That's not the case. These so called Indians (liberal lazy Jews love to steal money form old people).

Sad

Staff was friendly and got us checked in quickly. ...

Staff was friendly and got us checked in quickly. Room was decent sized with a fridge and large king bed. The property could use some updating as it is getting a little older but everything was still in decent shape and clean. Beds were pretty comfy. Overall a very good stay!

4 as a hotel because in all their rooms they imple...

4 as a hotel because in all their rooms they implement these long pillows that refuse to be folded so giving us 2 terrible nights of spotty sleep. Other than that nuisance this place is the bomb. Good array of slots covering quite a large area, active tables and helpful floor personnel. Always have a mix of bad and good luck, so can't blame the game, know when to leave. Pillows suck! Front desk ppl agreed! Bring your own.

Not happy, normally I get a free room when in slot...

Not happy, normally I get a free room when in slots tournament, but when I made my reservation for the tournament they had no free rooms. My tire blew out on the way here which put me in the a later tournament and then they kept stalling about what place I was in. So I eventually had to rest in my car where it was cold till it got light. My husband and I stay at the casino at least once a month or so and this was very disappointing.

It's a casino. It has decent room accommodations, ...

It's a casino. It has decent room accommodations, the dining is not something I'd pay for, but since you're more likely to pay in comps, it makes sense for it to be too expensive for such middling quality.

Your staff are very helpful and friendly. I only w...

Your staff are very helpful and friendly. I only wish your slot machines were more winner friendly. I am afraid I will not be able to come again for along time. You want people to come to your casino but your machines don't pay out enough to enjoy our time at your place of business.

We visited Soaring Eagle outdoor event venue for t...

We visited Soaring Eagle outdoor event venue for the Shinedown & Godsmack concert. We've been to this venue on numerous occasions. We always purchase VIP passes, which usually has an added benefit of separate drink tents and merchandise tents. This time, they only offered General Admission merch tent, so the lines were awful. Only complaint that I would have about this event.

The No Smoking section of the casino has no ash tr...

The No Smoking section of the casino has no ash trays. That is it!! It stinks like cigarette smoke just as bad as everywhere else!! I don't want to breath that crap!! Or stink like it when I leave.

How do you make a nonsmoking section with no divider from the smokers????

Soaring Eagle Casino and Resort

Soaring Eagle Casino and Resort

4.1