Not happy, normally I get a free room when in slot...

Not happy, normally I get a free room when in slots tournament, but when I made my reservation for the tournament they had no free rooms. My tire blew out on the way here which put me in the a later tournament and then they kept stalling about what place I was in. So I eventually had to rest in my car where it was cold till it got light. My husband and I stay at the casino at least once a month or so and this was very disappointing.