SnowDome Ltd. Reviews

I returned to tamworth snowdome today for the first time in 2 years and instantly realised why i stopped going. I had 3 hour lift pass to snowboard 9:00 til 12:00 and within half an hour the bottom of the rope lift was blocked with skiing lessons making it almost impossible to use by others. The ski instructors make no attempt to ensure everyone can use it and seem to think its their lift.
At one point a young girl on a ski lesson fell over trying to use the lift whilst the instructor was at the top waiting, i went up to her grabbed her skis and took them back to the bottom so she could put them back on. The next time i came round the instructor was stood with the same girl as i went to grab the rope he angrily said to me " Shes trying to use this, Move back!"
Facilities are great but could be so much better if managed properly.

amazing place for little ones an adults alike. Lots to do and the food is pretty good too

Great place and feels v safe in covid times but food is quite expensive great coaching

Great to take the kids to. Real snow, real cold! My 2 year old loved it. They have a ramp with snow so the kids can slide down on the provided rubber hoops. Great winter experience!

Great place. Has lots of fun things for children and all ages. The food is great here. Very well cooked and tasty. The slopes is what i come here for. Fanatic place

Great for all activities, paying for parking seem unreasonable. Service for coffee slow and poor clearing away tables

Kids birthday party, on entering you are directed to an area under the stairs, the initial female member of staff have us no info and told us to just wait around for 30mins until all the party had arrived. No explanation of what would happen or where to go etc. After being allocated our party guide, we eventually we time the running order. Kids had great time on private tubing/sled slope.
Party food was ok, room city's have been decorated a little better considering the cost.
In all it was great for kids but far too expensive.

Expensive for what you get. but the main reason I give this place one star is the catering. The food is just dreadful. Such a shame that out of all the restaurants that are struggling or closed, this one remains open. Disgusting really disgusting.

Great slope but very annoying that they have ski/snowboard lessons most of the way across the slope half way down, which creates a dangerous bottleneck for recreational users.

Visited here for a family swim and been a good experience. They have good changing rooms and pool is decently sized. Lot of Floating fun for kids and toddlers. Had only seen the snow stuff from their restaurant so cant comment on it.

Excellent day out, not too expensive depending on what you choose to do.

Swimming area starting to look a little tired but still a good place to take the kids.

Great day out at snow dome we went on the toboggan 2 children two adults the staff where great very helpful kids loved it so did we the climbing wall was good staff again helpful and helpful with the kids on the wall great day if you plan on eating there you have to scan the app to order there is free WiFi as well defo go again o don't forget face masks

My son loves coming here to iceskate, it's good for families plus you could snow board as well, swim and there's a gym here too.

Great venue, lovely, friendly staff. Kids loved it and didn't want to leave

Visited for daughters birthday was quite busy as 1st timers the girl were quite nervous there were a group of boys 11-13 who were pushing each other over on ice this was off putting as it was difficult to get past could do with a marshall who steps in and breaks it up as there wasnt much room on the ice anyways. Staff we encontered on skate collection were nice but rushed you away. Surrounding of ice looked amazing as it was set up for xmas wonderland. We did have a nice time just few that ruined it slightly

We need more space that's why I've put three stars as for cacha it is five stars what a fabulous teacher she is

Ski run is excellent for anyone learning and practising (though a little repetitive if you're a more advanced skier), the ice rink is well maintained, cheap and often quiet and sledging is also great fun! The only let down was eating at the Aspen restaurant afterwards, where the food was disappointing and overpriced.

I'm not really a fan. It's far too busy with learners all over the place. There have been occasions when I've come round the top corner and had to slam on my brakes to avoid knocking over a line of skiing kids on a lesson. It's nerve-wrecking enough without constantly having to watch ever other person. They need to separate the lessons.

The escalators take a long time to get you to the top - it's 3 minutes up and about 2 minutes back down. It gets very repetitive and if you're stood behind a skiier you have to keep moving back as they have no grip so slide backwards.

The price is crazy expensive too.

Equipment is good and the staff are friendly. I dislike going there though but it's the closest we have to the real thing. It's a catch 22.

Was advised a group of school children would be in 15 mind after we had booked our session in the children's pool but it wouldn't affect us as they were having an inflatable in the main pool. How wrong they were!! It was what appeared to be a whole school who when finished using the slides were bombing and jumping into the toddler pool to get back to the main pool. Or just jumping in for the hell of it. They were even in the tiny baby pool at one point. We were pushed to use one side of the pool by at one count 13 teenagers with floats. The staff stood around and said nothing. We cut our session short and when I asked at reception who to talk to about not being happy I was just advised to email. Not asked what the issue was or nothing. Not impressed

A bit overcrowded but lots to do and good facilities

Good ski centre. Can get very busy on the weekends.

Security at the collectomania event was appalling in regards the recent events

Real snow cold but not when you are having food or coffee in the restaurant when viewing the skiers

A great place to hone your skills before a trip to the mountains. Unlike a dry slope the "snow" here is 90% as good as the real thing. The 3 hour session we booked was good value too compared to our local dry slope.

We just a cleaning company C.A.D we come and deep clean the floors

We visited the winter wonderland and it was awesome! Pricey but very worth it! Both of my kids (1&3) loved the snow, the show and the animals :) highly recommended

Disgracefully poor lessons and health and safety hazard. Wife had 3 hour lesson no one showed her how to use the rope lift despite her saying she had not used one. She got stuck and flipped by it but no instructors were watching to stop/help. Luckily a guest helped her. It was way to busy and skiers were cutting across the learners. Most times she got to the bottom the instructor said he had not watched... And she seemed to get minimal advice. Don't learn at Tamworth!!!

Too many people booked on taboganing, given refund. Otherwise terrific

Da slope was bare cold Uno so I had to pack fiya to keep me worm but that ring was bare so Uno ya g dem gotta hit u up wit da solid 5 ting skidi pop pop

Really good day, the family enjoyed themselves loads

Very enjoyable.. Disabled access wasn't very easily signed so that caused some confusion. Not too pricey and very good food.

Fun winter wonderland experience. Show was fun, although possibly a bit loud for the littlest children. Good post show entertainment

I love the snowdome. Been coming here since I was a teenager and love the new climbing facility

The slopes are ok, but experienced skiers/boarders crashed into learners 3 or 4 times in the couple of hours we were on the slope. The staff are friendly enough, but for first timers is SO badly organised.

Been twice now. First time was a kids party which due to the chaos of the changing area some of the party were 5 mins behind. Eventually they were dumped into an older age group with no explanation or consideration for their safety doing things outside their physical ability.

Second time, a first time skiers lesson. No time to get kit on in the time allocated (a difficult task given us being first timers and no advice or support provided) therefore people left behind in changing area to fend for themselves. No safety checks on the boots / helmets etc. Also not enough instructors in the kids group to provide support to those struggling or falling.

My boys loves jt so much fun! Draw back is you dont get enough time to play in the snow

The changing rooms are in need of a desperate update. One lock works on the changing cubicles. Otherwise, the pools themselves are fine. New locks would be a great update.

A whole lot of fun. Very crowded though. Wonder if there is a quiet time. Weekends are just too busy for an inexperienced skatet

Good fun. Shame we can't get tot he Alps to experience the real thing at the moment.

Such good value for money and the staff are very helpful

Good conditions on the slopes and good instruction. Equipment well maintained (skies and boots) and plenty of it.

Just so cool! Who doesn't love paying to fall over in the snow. Great instructors & loads of snow.

Reasonably priced with plenty to do. Some aspects look a little dated, but overall a good day out.

We went late on a Sunday morning for a one hour ski lesson. It was very busy but within the snowdome itself the numbers seemed manageable albeit it was a bit crowded.
The instructor was very good, friendly, positive and encouraging. The downside was the cost and the crowds but I would go again and would recommend it to others.

Decent slope with consistent conditions. Helps when it was empty as tonight

Used to be 5 stars but waaay too expensive now. Can get on the mountains for cheaper. 5 second slide. Membership used to be worth getting with the discounts but even that has been downgraded. One hour discounts isn't worth the bother.

Great place, very aged now but that aside it's a good layout and a great place to dust the board off and get a off season ride.

Perfect day out for the kids. Loads to do there. My boy loved it in the snow play area

Downright dangerous. My 5yr old scarred for life. Sledges don't turn or stop. Having a line of people at the bottom shouting Brake, Brake, is not enough

Wanted to take my daughter (5) and wife skiing. Had a discount card, for myself, so phoned up the day before because we couldn't book on line using discount. Checked that it would be alright to turn up as being the holidays knew it would be busy, was told no problems just turn up we're not that busy. In the morning check activity status online showed still not as busy as average weekend. Turned up after 1.5 hours drive to be told there was no places until 3 hours later. Huge queue for ski's as there was only one member of staff on and people complaining. Left with a very disappointed 5 year old, phone the local slope at Milton Keynes, Snow Dome, very busy but booked us in after telling them the story and gave the whole family a discount; could not have been more helpful. Would not have minded booking Tamworth at full price if staff had given me the right advice.

Always a good time visiting Santa, the kids love it

Been a few times, snowboarding staff are fab;
Ice skating reception is out-dated and needs modernising, watch the price of food/drinks - heavily over priced !!