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Very well managed structure; all rooms always well...

Very well managed structure; all rooms always well cleaned, from the rooms to the dining room to the pool. Fresh food, varied and in abundance at every meal. Small beach but it's a pearl. The staff is always friendly, helpful and smiling. The center can be reached easily with a very pleasant walk.

Very clean

Very clean
Fast WiFi in every hotel room
Nice pool
Nice location
Friendly staff who mostly spoke German
Delicious food both traditional and standard food

We had an amazing two weeks at the Silva Beach hot...

We had an amazing two weeks at the Silva Beach hotel during the coronavirus crisis. Staff were amazing and could not do enough to help, and ensure you were safe and well. A special mention to Nina who was amazing. We will definitely be visiting again next year.

Stayed here in the all inclusive hotel back in 201...

Stayed here in the all inclusive hotel back in 2017 to get married and was really great. Staff and management could not do enough for you. The food and restaurants are great too. Rooms are really clean and spacious. Visited again in June for the second time and was greeted by the assistant manager who recognised and remembered our names, even though we weren't staying.

This is our summer paradise, here we come again an...

This is our summer paradise, here we come again and again. Nice staff, great food, quiet and relaxing atmosphere. And it is in the middle of the city with shopping street on the upper side and beach promenade on the downside.
Several nice little villages up in the mountains, within walking distance of the hotel, only 15 minutes. With many nice restaurants and bars.
We are looking forward to this summer's holiday at Silva Beach.

Top..The meals are excellent, the reception is top...

Top..The meals are excellent, the reception is top and the staff also you have Richard who organizes the excursions is very good advice and can solve your problems, the chairs are very good but the beach and small.
Very good restaurant nearby.

Just returned home after a 2 week stay and have to...

Just returned home after a 2 week stay and have to I found it a very average hotel. Most staff were fine some a little bit grumpy but the man in the beach bar was the rudest person I think I have ever come across . The drinks were very poor and appeared to be watered down and the entertainment awful apart from one couple singing. We went all inclusive but spend most nights outside the hotel. So no I would not return to this hotel ever

The hotel area was very nice. Can be characterized...

The hotel area was very nice. Can be characterized as romantic. Great food and good selection of dishes, lots of good desserts. Good to drink except coffee. Two nice pools and only a few meters to the beach. Nice rooms and good cleaning. Slightly difficult to find beach chairs as most things were busy already at. 0900. Many nice people in the staff. Hersonissos is probably not the place we want to return to, but the hotel was very good.

Nice facility. Rooms of different sizes. Also with...

Nice facility. Rooms of different sizes. Also with bathrooms of different sizes. We had 2 rooms. You could hardly move in a bathroom. The other was generously cut.
Also very quiet in October, with hardly any children. Food was very good and a large selection. Everyone can find something for themselves.
Nice service.
Right on the beach.
2 pools. Unfortunately not heated. That might not be a problem in summer. But ice cold in October.

Most laid back hotel I've ever stayed at the staff...

Most laid back hotel I've ever stayed at the staff are brilliant so pleasant and friendly the bar service first class always a joke and a smile food lovely so much choice and always hot would go back tomorrow

Beautiful place, sea and mountains, a delight. Gre...

Beautiful place, sea and mountains, a delight. Greeks, the hotel fully deserves its stars.
The hotel is right by the sea.
Cottages like a small Greek village in the vicinity of green aloe, flowers, fruit trees.
Staff nice smiling and very helpful. I recommend it 100%. You have to be here and see it ... Beautiful Crete.

Hotel complex made up of small houses on 1 floor w...

Hotel complex made up of small houses on 1 floor which make up the bedrooms, each with a small terrace, some with sea view, spacious.
Very well run establishment ....
Very helpful staff.
Really nice and exotic.
Pool water a little cool in April.

Superb service and great location. Local chefs are...

Superb service and great location. Local chefs are masters of their craft, the menu pleases with the quality and variety of dishes. You can eat in the cafe, or you can reserve a place in the restaurant for the evening. One important detail: drinks are usually icy. It is worth considering this, so that the rest does not turn into a treatment.
On the territory there are many cats (which, however, is forbidden to feed - but they do not starve). In the evening, a small gecko lizard can crawl out onto the room s balcony. Here, flowers grow abundantly, as well as fruit trees. Amazing sunsets and sunrises will not leave anyone indifferent, and at night you can enjoy the majestic spectacle of the starry sky (if there are no clouds, of course).
The speed of the Internet, alas, leaves much to be desired. Swimsuits dry for a long time.

shell

The rest started from the quarantine in the room 2...

The rest started from the quarantine in the room 24 hours with the air conditioner not working, only on the third day we called to clean up. We had a package all inclusive within 24 hours brought food to the room (poor choice) and for breakfast we could not choose a few bulk with sausage (which is not even imaginable that this is the case) Food choice is very small in the canteen 4-5 mids can be found in the portion, drinks are also poured by the staff, they need to be asked several times, many times we got a drink just after eating. No one normally provides any info you have to go yourself everywhere to ask what and where you are. If you are traveling somewhere / hotel page. stated that breakfast and lunch add up we only got breakfast (biscuits and juice) we left before breakfast time. You can eat only once because you write down room no. if you don't go out when you leave. Very large distribution of countries The Germans are served cocktails only in a glass, here the end of the world is not known to drink from plastic cups, but the distribution feels and everyone pays the money equally. If you don t get up by the pool at 6am, there won t be sunbeds by 8.9am, people put on towels and may not show up all day. I would not give this hotel a second time

Very good location, varied and good food, receptio...

Very good location, varied and good food, reception staff not very smiling, the others are very nice, comfortable and spacious room.
On the other hand, the bathroom with normal dimensions does not have any storage space and the shower, shaped like a quarter round, measures only 0.75x0.75 cm (do not drop your shampoo or washcloth otherwise .. good luck to recover it)

We loved the good food, cocktails from 10 o'clock ...

We loved the good food, cocktails from 10 o'clock in the morning at the beach bar (no ready mixes)

Not far away in the place regarding evening entertainment, supermarkets and souvenir shops right outside the front door

We will be back!!!

The hotel itself is simple enough. The beach is sc...

The hotel itself is simple enough. The beach is scattered over 2 sides around the bar, but there is no information about it. Staff communicate in English only. Therefore, I would not recommend it to Russian-speaking tourists. For the corona, you try to follow all sorts of rules, but that makes it not very attractive. When you come to eat, you have to spend at least an hour and a half, because someone may come to you in half an hour, order everything immediately because the menu will be out and no longer given. In an hour, you may or may not eat. No one is in a hurry anywhere. The biggest plus is the great bartenders who work really well. No animation yet. The food is delicious.

Vacation right after the corona pandemic

Vacation right after the corona pandemic
At first we were warmly welcomed by the lady at the reception and felt immediately welcome.
The hotel is set up like a kind of Greek village. In the middle is the large hotel pool (salty water), all around are small houses with the rooms.
Our hotel room was very neat, the shower was a bit small, but sufficient. Each room has a balcony or terrace. We were lucky enough to be able to look diagonally to the sea and straight to the pool from the balcony. On the balcony you had the opportunity to hang towels.
The second hotel pool (fresh water) is towards the beach. There is a bar at each of the two pools. The beach bar is open from 10 am to 6 pm (all inclusive). The pool bar from 10 a.m. to 11 p.m. with all inclusive and then against payment. The bartender at the pool bar was very polite and mixed the best cocktails we've had in a long time!
The hotel has a small beach bay that disappoints at first glance. However, this bay with sand and little gravel turned out to be a real stroke of luck. While snorkeling you can observe a lot of and colorful fish and find one or the other mussel. The large beach next door becomes too stony to the water and you need bathing shoes.

The biggest problem on this holiday was the non-existent buffet, due to the Corona crisis. The staff went out of their way to meet the needs of the guests. However, too few staff were employed to serve all guests promptly. We sometimes waited 20 minutes to order our drinks. The menu offered a daily choice of soup, 2 salads, 6 starters, 3 main courses and 2 desserts. It tasted average good. We missed the Greek traditional on the menu.
However, the staff is not to be blamed, they were always hard-working and friendly, even if there were small communication problems.

The hotel complex was very well-kept and you could admire all kinds of plants.

All in all it was a very nice vacation where you could relax very well.

Too bad to sound like a dissatisfied customer but ...

Too bad to sound like a dissatisfied customer but I prefer to tell the truth about this place:
- the beach has nothing to do with the one in the photos: concrete and very little sand
- Wifi is poor and inaccessible in most of the hotel
- there are multitudes of stray animals even in restaurants that are breaking the bank
- the shower in our room was damaged so that water was leaking leaving large traces on the floor
- the all-inclusive offer is not really total since many services and products are chargeable (bar, internet, balance for luggage, ...)
- excursions are much more expensive through the hotel than through the agencies opposite the hotel
- if you forget an object in the room, be sure that the Hotel will do absolutely nothing to help you find it
- there is no free deckchair since customers get up at 8 a.m. to put their towels on and reserve the whole day

The list is not exhaustive

Very nice hotel in the form of a small village wel...

Very nice hotel in the form of a small village well flowered. Room ok and very clean, sea view beautiful and quiet. Very nice staff. The buffet is very varied and delicious, Greek specialties every day. Only drawback on the juices that are not and drinks all inclusive during the day served in plastic cups. 2 superb pools and direct access to the beach very much appreciated. In short, a beautiful holiday, to recommend

Room in romantic little house style, we had sea vi...

Room in romantic little house style, we had sea views. Two swimming pools and two bathing spots in the sea. All exclusive free aperitifs, meals are at will and there is a lot of choice. I recommend this hotel. The water was a little cool but it's April.

What can I say, today October 24th 25 degrees, hot...

What can I say, today October 24th 25 degrees, hotel clean, rooms a bit old, but functional
Breakfast by Corona man chooses and gets everything served on a plate, had lunch once, after breakfast we were out all day, we also choose dinner at the table, everything is there and tastes good, but otherwise a nice area, all very friendly

Beautiful setting and beautiful hotel, apart from ...

Beautiful setting and beautiful hotel, apart from the noise because our room is located next to the road and above a restaurant, with children it's really not so good for the first night. we hope to have another room today. That's why I put that 3 *.

hotel very nice, staff very smiling and helpful. F...

hotel very nice, staff very smiling and helpful. Food varied and plentiful. Only worries the beach by cons you take the local bus station 22 and you get off at station 1 and there you have a beautiful sandy beach. go and return 3, 80 euros good holidays at silva beach

Very good holiday spent from 9/7/18 to 16/7/18 in ...

Very good holiday spent from 9/7/18 to 16/7/18 in this 4 star hotel that I had found during a flash sale Leclerc trips. Hotel in the heart of the city center of Hersonissos near shops, nightclubs and so the evening very animated! Once in the hotel, the setting is green and exotic as possible with plants, vegetation and a typical Cretan mini village. Two swimming pools including a chlorinated and the second salt. A few steps down to reach a beach cove oruvee at the hotel. Pleasant rooms with air conditioning, single fault room 515 exposed on the back of the hotel overlooking an outdoor box so noisy ... Shower a little small and no bottles of water but everything else just perfect. Positive point for the extra food at the top !!!!! Great diversity of international dishes, Greek specialties ... Very nice staff. We will gladly go back !!!

Silva Beach a successful stay.

Silva Beach a successful stay.
The hotel consists of lots of small houses in the style of a Greek village. The facility is very clean and very nicely landscaped

The location and surroundings are just as we had imagined, right in the middle of the action and still absolutely quiet within the complex. The transfer from the airport took about 45 minutes.

We had a nice quiet spacious room in the main complex.
However, we do not want to hide one shortcoming "the bathrooms are very small" and therefore a bit cramped.

The service staff were helpful and mostly friendly.

The food was varied, was always refilled very quickly and by the standards of my wife and I, really very tasty, there was nothing to criticize here for us, but of course, as in every other hotel, one or the other has been repeated.

There is hardly any animation, which is not a point of criticism for us, but if you value something like that, you are not so good here.

Our conclusion to the Hotel Silva Beach:
We would do it again anytime
book.

Fantastic experience, with live music and entertai...

Fantastic experience, with live music and entertainment in the evenings. The rooms are lovely with good beds. exceptional good gastro restaurant with a big variety. I even got the taste for the house wines. Lovely staff! Very nice pools and outside area!

The reception was very helpful. We had a room that...

The reception was very helpful. We had a room that didn t meet our expectations and they were pleased to allocate us to the rooms we actually booked with our company. The SPA crew was also very kind and professional. Though we we re not satisfied with the whole staff. At the restaurant they are very unfriendly and inattentive. They were shocked that we ordered a bottle of wine because it is an all inclusive hotel. And it took ages until the wine came with the wrong temperature. And also to pay in the end. They don t accept cards at the bar. So have enough cash with you when you wanna enjoy something off the all inclusive menu. My foot is broken so I needed assistance. None of the staff ever asked if I needed help. When I asked them very nicely to bring me a drink they refused to help me. All they answered: self service, you have to get it yourself. So over all: nice hotel but definitely not meeting the standards for a 4-star hotel in my opinion.

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this is our third stay at Silva Beach because, del...

this is our third stay at Silva Beach because, delighted with the first, we decided to return to other seasons; so May 2016, October 2017 and June 2018.
The rooms are clean and spacious, the staff is very welcoming and although the majority of requests are in English, most of the staff make the effort to speak French. Abundant and varied food with additional snacks starting at 10 am and 4 pm Two swimming pools, access to the beach easy and, in case of concern (air conditioning, leakage ...) intervention of a technician in less than 10 minutes. Many other travelers of our first stay had been scalded by their hotel which is what led us to return there especially as it presents an excellent quality-price ratio.

Tasty and various food. Alcohols strongly baptized...

Tasty and various food. Alcohols strongly baptized. Average standard of furnishing rooms. Nice buildings and a beach by the object. Service very helpful and nice. Near shops and eateries. I recommend.