Very busy. You can miss cell phone waiting parking in a blink and the same goes for parking. Short term or long term. Confusing. Terminal A through TSA was smooth today considering the government shutdown causing TSA crew to scarce. They had time to pat me down twice however!
Horrible experience, abusive security check, they groped me because I had a button on my jeans. Never happened to me before. Are you supposed to fly naked with no lagguage not to be harassed?
None of the electrical outlets located in the seating areas work. Not enough outlets for today's needs.
A very easy airport to navigate and all staff are very knowledgeable I will travel to Hollywood international again
Terrible airport! I landed in terminal 1 and there are no signs or information telling you how to get to another terminal. I had to ask a police officer who was near security. He was very helpful in pointing out the way. However, there is no way to get between terminals without completely exiting the airport. So after paying for overpriced drinks the first time I went through security at another airport, I was forced to throw away my drinks and go through security a second time. This is the first time I have ever had to exit the airport and go through security a second time on a connecting flight within the U.S. Also, food court selection is not that good.
The room was very comfortable and the view was very relaxing. I was however disappointed with the customer service from the staff for the whenever/whatever service. A young man by the name of Corey was unprofessional in telling me that what I had called for was a personal problem. Regardless of how he felt that was an opinion he could have kept to himself.. The refrigerator in the room did not work and I was informed at the end of my stay that its because of covid they pulled the wet bar. I understand that which means your team should not be irritated when a guest is requesting ice nightly for drinks. I stay at W hotels often and I was just slightly disappointed with tbe service.
I prefer this airport for the speed of their service.
All luxury "the only thing that after 10 PM you don't find meals
The most inconvenient Airport of the world, It should be closed!!!
Very bad navigation for car return. Be carefull and save at least 30 min because you can skip turn.
Everyone was very professional courtesy only thing I hate I had to wait on my bag for about 20 minutes but otherwise everything was very nice and the person that flew the plane what's your favorite professional smooth Landing smooth takeoff it was on time
You would assume the airport was designed by someone that has never seen nor been to an airport before.
It took almost 20 minutes to get from the entrance of the departure ( just east of terminal 1) to terminal 4.
It's as if someone had no thought in planning this. For departures you should seperate the ramps for public and private transportation .
This place is a failure.
Love the new terminal, great open spaces, lots of seating, working and resting spaces with kids playing area .wifi is weak there .
Very easy airport to get in and out of. The police downstairs are pretty good about picking up arrivals with out making you circle the airport. Parking is easy to get to and not too exspensive. We usually pay $5 for parking.
Very Good WiFi
I don t know if they recently changed their ISP but their free WiFi signal has greatly improve. Attached are results from the G1 G2 gates.
Rude employees, crowded and undersized waiting areas and more broken outlets/ charging stations than working ones
Delta has this ridiculous rule that you cant check in until 2 hrs before your flight no place to sit.
Every time I land here, the gates aren't available. They need better gate management.
Great airport to park and fly from. Long term parking is affordable at $15 a day and parking is close to the terminals. Unfortunately shuttle bus can't move faster around because of all the traffic and double parked cars in the arrivals area, so plan at least 15 - 20 minutes to get from long term parking to any of the 4 terminals.
Charged for my purse because it was a business sized Kate Spade made to fit a Laptop. Besides that pleasant place to land.
Was here 3 days before the tragic shooting incident. Nice Airport
Pretty unimpressed with this place. The departure area is pretty terrible, and extremely busy. Had to ask people for a lot of info. However, the lady at the transportation desk was great, the silver lining.
I have never been to a worse airport when it comes to arrivals. Never been in a traffic jam while picking someone up. Don't make your friends or family pick you up from this airport, they will die early from it.
Strategic airport that offers all the comforts and convenience to the passenger who uses this destination to visit Florida
This airport has much less passengers than the one in Miami. Next time I'm in Florida I'll for sure to fly in here and take Uber to go down south.
A better infrastructure is missing. There are no duty free shops ... They are currently renovating.
Agility in the procedures, there are not as many people as in Miami. Ease to move and find any location. A good experience.
Great experience with TSA and Delta airlines this morning. I managed to leave my disabled son's I.d. at home and would certainly have missed the only flight heading to Salt Lake City for our family vacation. Our Delta sky captain walked us through to the right people, and spent a lot of his valuable time making sure we would make our flight. Thanks to Delta and FLL TSA, kudos!
This is a very friendly, clean place. Under remodeling but the construction personnel are very helpful in giving information and answering questions. Easy to get in and out to main highways.
Update: I have an update to my previous review. This airport is dead. Like seriously dead. Most of the restaurants are closed. Hopefully this improves moving forward following the pandemic.
I had to fly out of this airport recently and it was a typical traveling experience. Nothing super special. I had a little bit of time to kill and was hungry. I stopped by the Margaritaville restaurant they had for a beer and a plate of nachos. The nachos were much larger than I was expecting. I slept great on the flight after this food coma. Prices were on the higher side, but what do you expect from an airport restaurant?
Very nice for a small airport like this one, the logistics are very simple and the food is good. Traffic out side is very fluid and is very easy for the Uber drivers to locate you if you don't have your own car.
A well kept clean airport with plenty of shops and facilities. Brilliant that it has free WiFi.
Reason for only 3 stars was my security experience. Not only were the staff rude and patronising, but their negligence caused the box containing my phone, wallet, passport, etc to fall off the conveyer belt whilst I was waiting in an unnecessary long queue to go through the scanner. Of which they only had 2 running for a few hundred people coming through. When I pointed out that my box was about to fall the woman ignored me and even when it fell left a customer to pick it up.
Had they not had an unnecessarily long queue I would've complained on the spot. However if any management are reading this the incident happened 5th Sep 2018 between 13:00-13:30 local time at security in terminal 3, E/G gates.
This airport is a DISASTER. I wish I would have paid the $300 extra to use MIA.
You walk in and there are no lines, just hoards of people all the way to the entrance doors. I've experienced this twice, once with Spirit Airlines and once with Jet Blue. There are barely any stanchions and zero employees to guide or answer questions.
This lack of organization is extremely dangerous and leads to hundreds of people missing their flights, despite them arriving early.
I am not skilled enough to convey how insane this airport is. Picture NY on New Years, but without a single cop keeping the peace and everyone in a rush/panic to get somewhere.
If US airports have any sort of rules for safety, this airport is not following any of them.
Fastest security check ever. There was literally zero line. Plenty of outlets in waiting areas. They are currently renovating
Worst airport poorly run, the people that work there have a terrible attitude and have no people skills, if i can avoid it i will.
Don't know if these people may be confused with Miami International, BUT
The airport is very clean and would highly recommend people to get flights coming here or Miami.
Miami you have to watch out for people who want to steal from you at every turn.
Not the case with Fort Lauderdale-Hollywood International Airport.
I am rather taking back at the level of service I received at the airport. My flight arrived at 10:40 we weren t able to catch a ride until 11:45. I had to cancel 4 Lyft rides 2 Ubers and had to wait in line 30 minutes for a taxi. The Lyft kept lying saying they were there and was not (only one way out so we were looking) and charging my card. It is imperative that the airport evaluate the services they render and take full responsibility for the issues I d they are going to allow services at their establishment. Next I will be writing Lyft.
Crowded, dirty and not well maintained. For it s passenger s volume they do not have enough ports and outlets for people to use. Terminals are always loud because people can t seem to be on time for their flight so they keep announcing their names for final boarding. Don t expect to be relax and get rest at this airport.
Poor for cruise passengers. You need to book later flights in case there are delays at Port. Cruise ships kick you off ASAP. You cannot check bags more than 4 hours before your flight. There are no restaurants and limited seating, etc outside security, you get the picture.
Nice short security line is day ( Saturday Jan 2nd ) , but now that I'm here I recall this airport is always HOT! Seems the temp is set for the employees instead of travelers coming from other regions. If you are not used to 80 degrees inside plan ahead. Unfortunately that's hard to do when you are traveling to or from 20 degrees.
Large international airport, very organized, with ample facilities, and everything working to the satisfaction ... It has an excellent customer service structure, including waiting spaces for flights, as well as places for meals and snacks. Bathrooms very clean ...
Checking in was an event in itself that I would never want to see again. Had an hour and a half wait and just as I was the 3rd person in line, All but two of the clerks left and there was still a line up to the entrance. Then as I was waiting for my flight the fire alarm goes off and none of the staff of the terminal say anything. Had to find an emergency exit on my own (which there's no signage to indicate where the exits were) then when I got on the tarmac (with planes still coming and going) there was still no workers there till some of the tarmac workers noticed a bunch of people coming out. The emergency exits were on the second floor so 3 people in wheelchairs were stuck at the door making it hard for people to go out. There was also no communication to anyone about what was happening.
Airport is fine except for trying to follow signs to cell phone lot, which is also much too small
Nice Airport. Reasonable security and the wait times were far shorter than expected. The parking sucks, but that is life.
It is a great place to fly out of not crowded too much
Very well located for Browardians! Avoid traveling to Miami international, enough parking lots, several airlines, car rental, clean, tidy and on many occasions flights from there are cheaper!
Terrible airport, cannot check bags in until 4 hours before flight. No benches to sit at, both men s and women s restrooms are out of order and restaurant soda machine out of order. Will never fly here again
I lost my luggage flew southwest wouldn't deliver luggage to my hotel! At 1 am in the morning got a call and had to go pick it up. Worst airport ever!!!
Very bad management, many queues that arrive late at the boarding gate having arrived more than 2 hours in advance. Finally, more than half an hour waiting to board, after much running and nerves
Not a bad airport. You can get in and out fairly quickly and park close to the terminal if you know how to navigate the garage. I used the valet parking while in a rush one day and it was the best. When I arrived back at the airport, I texted the valet company and my car was waiting curbside. Definitely worth the small added cost over long term parking.
Arrived at 9:15pm Not busy at all. Most restaurants closed. Luggage was very fast. And no traffic getting-out .
Worst airport ever!!!! None of the buildings are connected so if you have a connection with a different airline you have to go out and go into a different building...almost missed my flight because of it
The public announcement (PA) system in the B terminal is very annoyingly loud. We tried moving to different locations in the terminal, but all seating locations are crazy loud. Several passengers near us voiced the same complaint.
The food choices in the B terminal are very limited, quite expensive compared with the other airports around the country, and all of them have poor reviews by passengers. It would be good if the airport authority and restaurant owners would read the reviews by passengers. They should take action to lower the prices slightly, but more importantly create a better passenger experience regarding food and drinks.
Some of the complaints of passengers have gone on for months.
Thought Denver was bad. Baggage claim screens not updated since 12 hours ago, zero info and zero staff to ask. Garbage airport poorly designed, traffic a nightmare and lounges are pathetic.
I like this airport. It is very modern and is very nice. I wish there s was a Starbucks in every terminal.
The signage for the cellphone waiting area is terrible and the waiting area is even worse. Unless you have found the elusive cell lot previously, good luck finding it the first time.
The restaurant vender in the F wing was a ripoff. We were leaving from the G gates and had time to kill so we just eat at F where the TSA check point was. Two small bowls of soup, two grille cheese sandwiches (one of which had no cheese in half) and two bottle drinks was $40.
Left there and wondered down to G gates and it was a different world of choices. Nice fancy restaurants and fast food stops. How disappointed.
this is a super complicated airport that is lacking public transport. go to the rental car centre level 3 and go to bus stop 7 for route to miami beach.
