Sheraton Wild Horse Pass Resort and Spa

Sheraton Wild Horse Pass Resort and Spa Reviews

Reviews 987
4.5
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I was not impressed with the pool. The slide didn...

I was not impressed with the pool. The slide didn't work and the pond smelt so bad. Three walking trail was nice. The room was nothing fancy. The beds where comfy. The bathroom was very slippery.

Room was nice, and comfortable, but did not feel l...

Room was nice, and comfortable, but did not feel like this "resort" was up to par with its price. Our room had a TV, that did not work. The channels were not coming in clear, and the audio would go in and out. We placed a do not disturb sign on our door. We were awoken by a worker knocking loudly multiple times on our door at 8 am. When we answered a simple sorry was given as the worker turned and walked away. I would expect these types of problems from a cheap hotel, but not a resort. Was not thrilled with our stay

Should have been great - Not even close. Everythin...

Should have been great - Not even close. Everything was hit or miss! Would not return to this hotel. Honestly, it still grinds my gears when I think about how messed up our experience was at this hotel. They could not even get their shuttle right! Depending on who answered the call, you could get, no, we don't go there or yes sir, we're on our way. Same with almost everything. It was CRAZY!

Great

You can t beat the price for how nice this resort ...

You can t beat the price for how nice this resort is. The views are unparalleled anywhere else this close to Phoenix. I m giving 4 stars and not 5 because the resort is not exactly relaxing if you re looking for quiet. It s a family-friendly place, so the shrieking kids at the pool were hard to get away from because 3 of the 4 pools are in the same pool area (and the 4th pool is at the spa and allows regular volume talking, so there were people talking loudly at that pool too). The spa itself is a nice treat. My friend loved her pedicure.

Paid extra to have a nicer property to stay at. Bi...

Paid extra to have a nicer property to stay at. Big mistake. It's almost midnight, and there is still music blasting across the resort from a wedding party or something. The bass is literally rattling my patio door. Never again Sheraton. Will be cancelling my three day stay and will be rebooking at another hotel in the area so that I can sleep at night.

Beautiful Resort However I wasn't impressed with m...

Beautiful Resort However I wasn't impressed with my room especially for the rate I paid. I had to call and request a fridge After I got to my room and was told they would bring one up if available. The pool was nothing special.

Perfect fairways,greens and tee boxes. Two great t...

Perfect fairways,greens and tee boxes. Two great tracks Cattail is longer and a bit more difficult than Devilsclaw. The staff is great and a great value at 50.00 non-essential. Must play if you have not!!!

I love this place! Built in traditional Hogan styl...

I love this place! Built in traditional Hogan style with great native American art and music everywhere. They even decorate with cactus ribs. Plus comfy beds, great food and a fun waterslide.

Great resort! We stayed 3 nights. Service was gre...

Great resort! We stayed 3 nights. Service was great and we had a good time doing area activities. Only complaint would be that rooms were a LITTLE small, but once we experienced the rest of the resort we forgot about that.

Excellent service and a nice place. Found a flying...

Excellent service and a nice place. Found a flying cockroach in our room, but with a balcony it could have easily got in. Staff was excellent and upgraded us right away without us even raising a fuss. Super people that work here!

In their assessment, they refer only to the Congre...

In their assessment, they refer only to the Congress Center. The center itself is spacious, well organized, clean, beautifully situated. There is nothing that has caught my eyes. Everything on Plus.

Property is OK overall. Rooms clean. Food is ave...

Property is OK overall. Rooms clean. Food is average and WAYYYYY over-priced!!! $25.00 for a bacon-avocado burger, give me a break. The pool grounds are horrible; concrete is breaking up/coming apart and uneven, total trip hazard and not to mention the lack of ground lighting too. (Bring a flashlight for nighttime!!) Pool area is currently under construction as well. The Aji spa, well it it is lovely and super expensive. The golf course looks incredible. $30.00+ daily resort fee.

We were there for a conference CLDA and the accomm...

We were there for a conference CLDA and the accommodations we're very nice good food at the restaurants perhaps more vegan or vegetarian options would be nice. Drinks at the lobby we're very good and service was excellent and the property is very large. The casino is a shuttle ride away about 5 minutes.

Great place. Staff was wonderful. They worked ext...

Great place. Staff was wonderful. They worked extremely hard to make sure everyone was able to get the service they expect. Hotel was very slow do to renovation and Covid which actually made it perfect. Hotel staff all wore masks and cleaned regularly from everything I saw. I will be back again. Can't wait to see the pool renovation.

Was a wonderful experience!

Was a wonderful experience!

Only down side is the walk from customer service parking to room, it's a good 5 to 7 min walk to do every time you need to drive somewhere.

But other than that, I have zero complaints!

Internet in the rooms is really slow (cell phone i...

Internet in the rooms is really slow (cell phone internet is 3x faster). I will try working in the lobby or conf rooms tomorrow or leave all together.

Other: No fridge, but this is minor.

Visited for an event so I can't speak to the rooms...

Visited for an event so I can't speak to the rooms but the restaurant was really nice. Pool area is great and the property is sprawling and fun to walk around. All the staff we ran into were very helpful and courteous. It's just about off the beaten path so I took one star off for that. You must drive a few miles to the nearest off-campus stores, etc.

Sheraton Wild Horse Pass Resort and Spa

Sheraton Wild Horse Pass Resort and Spa

4.5