Sheraton Lincoln Harbor / Masina Trattoria Italiana (林肯港喜来登) Reviews

Visited the bar, it's not bad. A bit overpriced for the area and service left a little to be desired. Just ok.

Great view. Great price. Better than staying in NYC.

it's a nice hotel and just within arms reach from New York city pier and all the city attractions; the staff are great, smiling and welcoming. The rooms are spacious and bright with amazing view towards the water and overlooking NY skyline. Haven't tried the food or breakfast here so cannot comment. the hotel does sell the cruise tickets to NYC and that's an added bonus and convenience..

The restaurant only serves an $18 buffet and it's terrible. They really rip you off here and the phones don't work in the room. No movie channels or pay per view. Rude front desk staff ordered a pizza and they wouldn't let him come up not even with a bellman. Staff does not have any recommendations because they obviously are not educated in the area or do not go to dinner??? Stay away from this place!!

Pretty good hotel
Great area for morning run!

Very much accessible to New Port mall and Manhattan. Nice view

Room is compact. Hallways remind me and feel like we are in 1980. Staff has been attentive and friendly!

Spacious room. Great location. Near a ferry, bus, and light rail station.

The room was clean, everything worked fine, and it had a great view of Manhattan, day or night. Would definitely recommend for anyone wanting to be near to the ferry dock or wanting a nice view of the city.

Nice hotel. 1 bus stop from Time Square or a short and beautiful trip by ferry to West Manhattan. Great view from the NY room. Nice pool to relax after the bustle of the city. Breakfast only a la cart. Ask for free WiFi.

The service was very helpful, and they were very accommodating! The meeting rooms were very nice

Cons: Our room was not as clean as it should have been (hair on floor, dirty faucet knobs). The elevator smelled like urine. The remote button was damaged. My cousin ordered hot wings; you pay $10 and only get 6 (no sides); she ultimately threw some away because they were undercooked.

Pros: The good things about this place is that we had an awesome view from the hotel window, and the staff is very helpful/friendly about how to travel the area via bus/subway. This place is right in front of the bus stop from the NJ transit, which takes you back and forth to MY for only $3.50.

Very nice and clean hotel. Would be 5 star if they had a in room refrigerator and free Wi-Fi for everyone. Customer service is exceptional.

Less than half the price of a New York City hotel, and it is just across the river. Ferry is right outside the door. The hotel sells tickets, if you get a kids free have the hotel give you a copy of the deal, the ferry company does not tell the staff about the specials, but the hotel knows.

The view overlooking the city is beautiful. Pet friendly :)

The hotel itself is a middle of the road Sheraton property in the US, but they get 5 stars for the location, which is great for getting into midtown Manhattan via the ferry 1 minute walk away or the NJ Transit bus (126 in a 3 minute walk, 158 in 1 minute). Didn't use the pool, but saw a ton of kids going to it, so must be good. Excellent views from the parking lot or from the Hudson facing rooms.

Sad that they took away the generous pet policy.

The Sheraton is a great place to be at if you're ghetto

Very nice room with a view of the NY skyline for a reasonable price, love it!

Great location and staff. Rooms are dated and housekeeping seems to be hit and miss.

Nice hotel. Easy access to everything. The staff was friendly and helpful.

Good views to harbor from west wing. Spacious rooms.

Unfortunately, we were not given the chance to see our room due to the hotel cancelling our reservation without notice. Thank GOD we made our reservation through Expedia so we had help finding an alternative location. Whatever the reason for cancelling, the epitome of poor customer service came from the concierge at the Sheraton Lincoln Harbor Hotel. My husband and two separate Expedia representatives (whom were both very polite), called to confirm the reservation. The woman from Sheraton Lincoln Harbor simply stated, "your reservation is cancelled" and hung up the phone. Line terminated. No explanation, no feeble attempt to contact support- nada. We will be in NYC in less than 24 hours, now without a room.

What type of facility cancels a reservation without warning? But even worse, doesn't even attempt to rectify the situation?

To the concierge working at Sheraton Lincoln Harbor Hotel on Dec. 5, 2019 @ 8:00pm.. shame. on. you.

Great River Views/ Restaurant has good food as well.

Small but expensive salad, shall portion, said it was sesame chicken, couldn't taste any sesame, music was so loud, couldn't hear the person next to me.

Staff was kind and was as helpful as possible. We paid over $200 for one night and it didn t include parking or even WiFi. The hotel is incredibly outdated and they charge for every little thing. The room was hot all night long even after trying to put on the AC. There was no mini fridge, charged $4 for a small bottle of water, and obviously no continental breakfast.

Really not worth the price. You might as well spend the extra $100-$200 to stay right in NYC with all the extra fees you end up paying.

Clean room, great view, loved the set up of the room as well, very comfy. Good prices as well.

Rooms are big, nice and clean. The only place to get breakfast nearby is Jack Austin's which is located at the hotel but it's mega expensive for what you get. The staff is nice and helpful

Real nice place to stay convenient beautiful scenes had a wonderful Room

The stay was nice. Right by the water, could see the New York City skyline and had comfortable beds. Standard room set up. The only downsides were the air conditioner in the room was broken so we couldn't adjust the temperature and there was a 25$ per night parking fee for overnight guests. It's walking distance from the Chart House. Attended a wedding event there so it was an easy walk from the hotel and back. Pleasant stay overall

When i booked i have requested higher floor and ocean view, and mentioned it at check-in. Front office representative told me absolutely she will do her best and then ended up giving 4th floor, no view and we got a problem with bathroom door.We informed front office regarding the issue and asked to fix the problem before we will come back to hotel. We left hotel around 3.30pm came back at 10.00pm and find out that they didn t fixed it.After several attempts to explain Front office lady that we just need to rest we can t wait until someone will approach and fix it, since they had enough time for it, she asked to wait in the room sent engineer after all these non solvable procedures she decided to change room.She was very unprofessional, disrespectful and rude.
Will never recommend this place.

I love this place. The rooms are nice, the staff are wonderful, and the ferry to Manhattan is practically at the front door. That ferry ride is the greatest way to start or end a day.

I recently returned from a trip to NYC we stayed in this hotel . The guest service was wonderful! The staff are really friendly and helpful we we're a group of 11 with 5 wheelchairs the rooms were nice and clean and there was room to move around with the wheelchairs! I'm very impressed and very pleased with this hotel! We will definitely be back. Thank you for everything

The event was great, my biggest problem with this hotel is that they charge for parking in their garage, even if you are staying at the hotel as a guest.

Nice view and there is a ferry right outside the hotel which can take you right to Intrepid museum and you can walk almost anywhere from that place.

Great location and reasonable rates. Wish parking was a little less.

Conveniently located it's the perfect hotel to stay in and take the water taxi to the Javits center in NYC

Incredible view of NYC! Will not stay anywhere else!

Great service and customer service...loved the view from my room and the fact that their is a ferry that takes you to the city.

Stayed overnight for a wedding nearby. Beds were comfortable and rooms were huge. Would stay again

Great location, especially is you want easy access to NYC, with water taxi just steps away. Room was all updated and very clean. All services from check-in to housekeeping were excellent. For example, asked and received extra pillows within minutes and she also brought extra free waters.
Minus a few points for no 24 hour room service nor any food available (even vending) and false fire alarm/evacuation at 12:30am.

Beautiful place to stay! Lovely venue for a wedding reception!

Hotel room is good! Albeit, there is room of improvement for Front desk staff! Impatient attitude and not answering my question.

It was a good hotel. Provided room was a tad small.

Great view. Perfect location and quiet environment.

Beautiful hotel on pricey side . Great views of Manhattan.

Showing it's age, with noisy air conditioners and dirty lifts - but great staff and convenient location makes it a decent choice if working in northern New Jersey by day and entertaining in NYC at night. Keep your eye out for bands on tour here, one of the few places around with bus parking.

Front desk was helpful and very nice. Room was large and clean.

Bathroom smelled horrible like rotten eggs.

In 2019, this hotel charges for WiFi - $15/per night...

Nice clean hotel an Easley access to new York City on the ferry right outside the hotel

Good location, specially been next to the ferry across the Hudson to Manhattan.

I was there to meet an acquaintance in the lobby. It was well appointed and airy.

The staff worked very hard and was extremely helpful. The room was comfortable and snacks and coffe station we're continuely restocked. After meeting went to reception that was good, food and drinks.

Wonderful !!! Great location and beautiful view of Manhattan. The ferry boat to Island is right across the street.

The staff provided good service, but we didn t feel the hotel was worth the money.

Easy access to the ferry to cross over to New York city ,prices were reasonable ,rooms were clean, and the restaurant had a great menu and the breakfast was great.

Poorly placed full length mirror and TV remote was buggy. Other than that, this place was fine. Comfy bed, clean, quiet, good AC.

Clean room with spacious suite area complete with a couch and desk. Free parking.

Great place to stay if are wanting to be in the NYC area but away from the crowds. Fantastic view of the Manhattan Skyline and a friendly staff. Our room was large and clean. They also had a nice club room, indoor pool and fitness center. The only downsides were it s difficult to get back to the hotel late at night because the ferry stops running and the cab rides back from NYC are pricey, so make sure you make travel arrangements back ahead of time if planning to return late and you don t have a car. The only other complaint we had was the free breakfast up in the club room was very minimal. They need to expand that a bit.

Simply perfect.
Room service food was different... very tasteful.
Not your average breakfast taste

Beautiful building, very clean, rooms are nice and the service is exceptional

Great hotel and very convenient location and set up.

Been a SPG Platnium member for 3-4 years, plus Gold. last year I didn't travel, thus A Gold Member, BUT this hotel wants you to pay $25 more for a room on the club level . Funny thing, other guests weren't even SPG members but we're at the club floor level. When I asked Nicole at the front desk about it, she informed me I could pay $25 for an upgrade. Seriously ???? I already paid $239 for a corner room, with no view, no fridge, two double beds and outdated, I guess this hotel doesn't appreciate SPG loyalty. And, to think, I'll of stayed 11 days at a Sheraton property out of 13 days to be downgraded . NO MORE ..,

Nice view of New YORK again and again gladly room is okay

Very convenient! Beautiful view of NY. Take the ferry over to NYC save all the hassle of driving into town and paying for parking. Nice room. Very satisfied.

Ferry is literally right outside of the hotel. The path train is about a 40 min. walk

Great rooms, good bar ,even better location, quick ferry ride and in the heart of NYC.

Great location on the Harbor. What a fantastic view of NY skyline & right at the ferry stop. Good food & service 2.

Room was very clean. Had a sitting area with a desk and it's own tv. Beds were comfy and wifi was free with a paid upgrade service if desired. Only thing missing was room service. Ferry to Manhattan located right outside.

My family drove from Texas for business and decided to bring our children we only had 1 free day to sightsee. When we arrived right away the man named Andrew looked at us and changed how he treated us just because of the way we looked mind you we were on the road for 4 whole days and my children were fussy and just wanted to stay and relax. My daughter saw how he treated other people kindly and noticed how he treated us with frustration that we wanted to stay a night there. Never in my life have I experienced such treatment from a person. I would never recommend this place to nobody. Poor customer service and the woman that helped us to try to get into the room thank you. But even when she approved us to stay he still declined us. I m so disappointed since my children s day was ruined by this person who clearly treats other races better than other ethnic groups. Such a beautiful place, but a disgrace how you treat your paying customers.