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Bev. Sweigart

4 years ago

Been a SPG Platnium member for 3-4 years, plus Gol...

Been a SPG Platnium member for 3-4 years, plus Gold. last year I didn't travel, thus A Gold Member, BUT this hotel wants you to pay $25 more for a room on the club level . Funny thing, other guests weren't even SPG members but we're at the club floor level. When I asked Nicole at the front desk about it, she informed me I could pay $25 for an upgrade. Seriously ???? I already paid $239 for a corner room, with no view, no fridge, two double beds and outdated, I guess this hotel doesn't appreciate SPG loyalty. And, to think, I'll of stayed 11 days at a Sheraton property out of 13 days to be downgraded . NO MORE ..,

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