Senior Life Insurance Company Review

Jay Herring has been amazing with helping me and my family get an affordable policy.Would recommend to anyone.

KC KC according to linked in, Craig Elsbury is a Regional Manager @ Senior Life Insurance.

Amazing group of people who will work tirelessly to get you approved for Life Insurance

I see all these bad posts and complaints, but the complaints are regarding things that are allowed legally for all insurance companies. If you die within the first 2 years of any plan, the law allows the insurance company...ALL insurance companies the right to pull medical records and make sure that the insured(the person the insurance was taken out for) did not misrepresent on their application. It is their LEGAL RIGHT. If you end up qualifying for a limited benefit plan because of your health...you are advised of this at the time that you take out your application...it is the LAW...you have to be advised as to how the policy will pay....maybe if people would take the time to educate themselves more, they wouldn't have to many complaints. No company is perfect, not a single one, but as far as this company being uncaring etc etc....so not true.

This company is absolutely incredible and they take such amazing care of our clients. Having legacy and the company is the greatest ever.

This has to be the worst group of people you will ever surround yourself with. The owners and upper management are all self-absorbed and narcissistic. They do not give new employees a fair opportunity and the pay structure only rewards company employee favorites. Most importantly, never purchase a policy from them. They are skillful artful dodgers in paying claims. They employee full-time attorney's and pay them exclusively to find loop-holes as to avoid paying legitimate claims.

People buy life insurance for their death to pay finals. NOT TO GET THEIR MONEY BACK and spend any way they want. If they wanted that they would get a savings in the bank. Get their money back with interest. Please do not be fooled by this insurance company. They just want to get your money collect interest and then give your money back. Not pay for the policy. WHAT A JOKE. THIS INSURANCE IS FOR FOOLS.

I am a senior citizen and watch Judge Judy when I can in the afternoon. Lately, the Senior Insurance Company's commercial appears almost every time I watch the show. Oh, boy, that spokesman for Senior Insurance surely gives you creeps. His grins on his face give you chills to your spine, not to mention listing to his words. Whenever his face is on the screen, I will switch the channel immediately. If I were members of the the Board Dirctors, I would immediately call off this commercial. In addition, I have read the google reviews of this company, NOT GOOD.

Great place.Great people. Senior Life All Your Life

Very classy organization. Great customer service. They make everthing very understandable, and they processed my claim in a timely manner.

I really enjoyed Jay herring with senior life explaining the way their insurance takes care of my family. They have Amazing rates and benefits and I would recommend to all of my family and friends .

This is a great company and easy to work. Our claim was paid within a couple of days. Some of these other reviews are ridiculous. As long as a claim is made it s going to get paid. Also as long as a funerial home knows there is a legitimate policy your not going to have to take your own money to pay.
I am guessing that a lot of the 1 star reviews come from competitors, because that s all they want to do when I was talking to them.

Terrible Company my grandparents had this insurance for an whole year and passed away within 6 months of each other. They didn't even give them the money the paid in back. But my grandad had American General for years and he lapsed his payment and they gave some of the money he spent in back. Stay away from them horrible company!!!!!!

I payed twice they claimed they didn't get my payment waste of money and time

Worst company to deal with. They try to find every excuse under the sun not to pay. Lie on top of it ;The claim department call me needing to get my correct address to send the check to pay off my son bury she even said they couldn't pay double because some of part of the autopsy was marked out in red. I said that's fine I'll except that as long as I didn't have to pay my son funeral expense out of my pocket. Yes the joke was on me because the funeral homes called a week later no check. This liar I had talked to I called her back and she say I'm sorry it had to go through someone else hands and we need some more documents. If I could get a family member to lie or me then they would consider. I've have had conversation with 2 guys who used to work for Senior Life and there comment were they are the WORST company you can deal with. They don't care about how they treat people's .

i am not going to type a long message but I will say that if you are an insurance agent in the Tampa Bay Area, DO NOT CONTRACT with the company!!! The manager in Miami is not honest and told me nearly 4 weeks later that they do not do direct mail marketing in this area!! Told me I had to knock on doors and couldn t do telesales because it doesn t work when the company DOES do telesales! Sent me Facebook leads and told me to print them and go knock on doors! Said he would mail my badge to me and NEVER did it! It became clear I was just another agent on the pyramid scheme and he had no intentions on really helping me become successful with this in my area. I have been an agent since 2010 and this is not my first rodeo. If you are an agent, make sure you ask about marketing in your area before you do anything with this company!!

The most unprofessional, noncommunicating, work at their own pace, can't do anything right company I have ever had to deal with. I'm so frustrated and annoyed at this time. This what I get for supporting a friend who referred me to this company.
Update 2 months has since passed and I just got a letter stating they weren't reinstating my policy and enclosed is your check. Open and looked in envelope nothing but the letter and a return envelope. Not only are they unprofessional but they are crooks too..

I saw this on facebook and up popped a rep at my door early am. No thanks

Excellent company. Since day one, did business with an incredible agent who explained everything patiently and saw to our parents needs and expenses. Years later, when we filed the claim, our agent was there and attended the service and brought his own wife and children. Could not ask for more from any agent. Has been like family (we were never related except through business) and always has been an ethical and friendly professional. We are in Utah if it matters. Thanks

I want to cancel, they take a lot of time to send contraltos.

If I could give less then 1 star I would. This company is by far the biggest scammers! My be lost his job in march, I called them in April to cancel the policy. He got an address to send a letter to , we sent it with no response. So they tookthe money out anyway. Then I call back again. Got an email address to cancel, sent it twice n they continue to take the pymt out. I have the original letter sent via email dated July 1st and once again they claim they didn't get it n took money out again. This is now the 3rd time theyve over drawn our acct. We will be seeing our banker Saturday to dispute the trans action in July due to the fact we canceled on July 1st. They WILL give our money back!! I'll fight this til we do!!!

I m seeing a lot of reviews about the 2 year exclusion periods. These exclusion periods only apply to those with health conditions(cancer, dementia, HIV/AIDS, etc) where other insurance companies will flat out deny coverage. Also the money is returned with 10% interest which you can t get at a bank, for the person who made that comment. You can buy a policy anywhere and if certain things are broken, disobeyed, or disallowed they won t pay full claims for two years. If your Loved one qualifies for same day coverage (very simple health questions) they will have immediate coverage. Don t take my word for it, your local State insurance department will tell you anything you want to know.

Great company. Everyone at the home office is always professional and willing to help when I call them.

I really am proud of the service this company provides!

SL is bad for disputing claims and not paying out policies like they should.

Lies about policies amounts. Company not willing to help. They knowingly made a mistake on our policy and when we went to cancel they refused to give us our money back. The agent that came to the house was deceitful about the company. I told them they made a mistake on our policy, so they wanted to raise the price. Was given the wrong price for the wrong gender. Do not trust anyone that has to do with this compan.y

No one never returned my call after me calling twice for information and possibly purchasing a policy.

I called the Senior Life insurance company today I was calling to get a quote I spoke with a man by the name of Brit he was very rude he was not business like and then he asked me why did I call if I was interested in getting a policy today he said I knew what I could afford to pay right now like I told him I just call to get a quote I have the right to call to get a quote also have the right to buy a policy today, and if the policy was free I still wouldn't buy because of this man's attitude he failed to realize that he's representing this company I wish there call has been recorded and maybe they could have heard what I had to listen to! I would not get this company in the raid whatsoever because of this person that I spoke with mister Britt and how would I know if this is real name then when I try to call back I was on hold for 55 minutes! I wanted to file a complaint against this person so I will call back until I get an operator or somebody because I just don't like the way this man thought he had the right to talk to me in that manner? I would not give this company one star but when I was trying to write I'm complaint and put a star of the anyway

If my father had passed away only 8 hours later he would have held (and regularly paid for) a Senior Life insurance policy for 2 years. But because this company has the right, NOT obligation, to contest a policy when a death has occurred within 2 years of acceptance, the company is holding our benefit. The benefit is a small amount, only enough to pay for final costs. I have spoken to only one person in the claims department; no one else will speak with me, even out of apology or compassion. I have emailed, no response. In a business that is dealing with people already grieving, I find this lack of care appalling. My father honestly completed the application and never missed a payment. If someone from the company communicates with me and delivers the benefit we are entitled to, I will gladly post that on this review. Is there anyone at Senior Life who really cares about the ones who placed their trust in them?

My uncle Robert Lee Martin passed away April 28, 2020. When i called Senior Life I got a person named Kendra on the phone. She was very kind and nice and more then helpful in my sorrow and pain. My uncle was like my father. She quickly answered any questions and helped above and beyond. I was so happy that i did not have to be taken through any problems. I was able to get the funds to complete his final wishes. For my experience, I can say nothing bad about Senior Life Insurance. Sincerely Jamel Welton.

Don't buy insurance from these people. My husband had health issues and they knew it. They were glad to take his money but would not pay on his death. My husband trusted them. So sad to take advantage of people. Shame on you.

Senior Life is full of amazing people who work hard and are dedicated to serving their clients!!!