I am a year late writing this review, but I could not let another day go by without posting something. I have had nothing but great experiences with Select Luxury. Their customer service is wonderful! at the dealership and the Service center. I bought a 2010 Range Rover in January 2015. The vehicle is in amazing condition, I have not had one issue with the truck. I recommended Select Luxury to a friend but she decided to buy a BMW X5 from another dealer. Unfortunately, she has had her truck for only one month and it has broken down on her TWICE! water hose, heater, and a recall on the air bag. SHE TELLS ME ALL OF THE TIME, "I SHOULD HAVE LISTENED TO YOU AND GONE TO SELECT LUXURY!" I will be purchasing my next Range Rover from Select Luxury!
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We had a wonderful experience. We saw the ad for a Jaguar F type convertible online and contacted the dealer. Mike Goodall was our sales person, and what a pleasure to deal with. I have to say it's a rarity to find someone who treats you and makes you feel like you're his only customer. There will always be something that pops up especially when your're shopping from 700 miles away. He stayed on top of everything. Helping with the shipping, warranty, whatever we asked. No was simply not in his vocabulary (not talking about price here lol but he did his best to get us his best deal). Even in the process of detailing the car, they cracked the windshield, (things happen) but he was a stand up guy. He called to let me know what had happened, (where many may just let it ship without saying anything). He called our local jaguar dealership paid for the windshield replacement (all prior to shipping) and handled everything. Ask for Mike Goodall!!! We will differently give them and him our business again. Thank you Mike Goodall
I purchased a 2002 Z06 from Select Luxury Cars. Everything went fine at first the car was what they said it was which was surprising. Well come time for the title change and they mailed me the title instead of them taking care of it themselves. The customer shouldn t have to do the leg work of the dealer if they buy the car from them. If that wasn t bad enough the check for sales tax was incorrect since their system was wrong and when I called to discus it I was told I don t know what to tell you . I would never recommend anyone to go even look at a vehicle on their lot because they do not keep to their word and now I m having to pay additional fees because they did not do simple math correctly. I mean seriously it s like elementary math... it s not that hard. If you don t have a problem paying a different amount than what was agreed on then you ll be happy as can be but for the common person this will cause an issue. Do yourself a favor and believe the comment I am leaving don t just ignore it because there are a lot of good reviews.
At first it was a lark. We noticed an ad by Select Luxury Cars for an attractive vehicle that fit our budget, went and saw it, and bought it on the spot.
We could not be more pleased -- both with the condition of our purchase and the service we received from Select Luxury Cars, and from Allen Siegel in particular. When I arrived in the showroom a few minutes after my wife, I found that she and Allen were already buddies. Allen conveyed a sincere interest in our needs and put a tremendous effort into satisfying us (before and after the sale). In negotiating, he was reasonable and generous; in service, he was diligent and dependable. Although our purchase was likely the least expensive vehicle on the lot, we never doubted that we received the same level of service from Allen that we would've if we'd purchased the Lamborghini Gallardo on the showroom floor. He even followed-up later on the dinner recommendations he gave us to make sure we were pleased.
Allen Siegel at Select Luxury Cars will be the first to know when we are back in the market for a vehicle. He and Jerry Bates earned our trust and our continued business.
My wife and I literally have nothing negative to say about our experience and the people we worked with. I don't like writing reviews where I don't have any constructive feedback, but in this case I had to make an exception because we really have no constructive feedback to give.
CUSTOMER-CENTRIC CAR DEALERSHIPS ACTUALLY EXIST!!! Michael Kraman, Jerry Bates, and Select Luxury truly understand the importance of customer service. They really run a top notch operation and it all shines throughout the whole buying process.
My wife Casey and I had been to 4-5 dealerships before coming across a Hard-top convertible BMW we were interested in online. Michael & Select Luxury were very knowledgeable and descriptive over the phone... they have a photographer that covers about every inch of the car before uploading photos. I spent over 50 hours researching and looking at cars online before jumping on this one. They were so competitively priced, my wife and I opted to drive 4-5 hours to pick it up. And I'm glad we did... the whole process was very open, pleasant, and free of any uncomfortable pressure we got from the dealerships. We thought we were just getting a good price, but we got so much more from our experience with them. ALSO they were extremely fair on the trade-in price. They offered the same amount for our trade-in as the dealership was willing to give us.
Right away we both could tell they run a quality operation. Very nice cars in their lot that were all in tip top shape. We will absolutely work with Michael and Jerry in our next purchase. Michael even called us up when a few hours had passed our expected arrival time... he was legitimately concerned and wanted to make sure we hadn't gotten in any sort of accident. But we were just running late :)
Jerry Bates was wonderful to work with too. My wife and I are 30 and this was the first car either of us had ever financed so this was all new to us. Jerry walked us through everything and answered all of our (many) questions. I was surprised how streamlined he had all of the documents set up to print out and get you in an out in about 20 minutes. We have had a few questions come up since the purchase and they are always available to speak via phone or answer your emails withing an hour or so.
I really felt like I dealt with an honest family run business in an industry that gets such a bad wrap. Select Luxury is a breath of fresh air that goes against that grain. Keep up the good work guys... see you again in a few years!
Great selection of cars at fair, competitive prices! The salespeople are knowledgeable and professional, and their service department inspects and services every car before they offer them for sale.
I discovered this gem only after being told by RBM of Atlanta that my transmission was out of commission and the repairs would cost me $7,000 to get it back to driving condition. I gasped at the thought of paying, what I considered, such an astronomically, insanely high amount, so. . . I did some research, Select Luxury Cars came up in my Google search and based on the rave reviews, I decided to have my car towed off of RBM's lot onto theirs.
I cannot speak highly enough about the customer service excellence they delivered at Select, from the courteous phone calls to the, warm welcome when you enter their facility, the hospitality, the immaculate service area and the VERY REASONABLE PRICE!!! I was blown away with the significant difference in cost for service repairs. For the amount of money Mercedes was going to charge me, I could have five services performed on my vehicle and it still would NOT total 7 grand! Unbelievable!
I want to give a special thanks to RT, Duncan and Brian and of course the expert techs who take their jobs seriously and provide quality work, which is hard to come by these days. You ALL are AMAZING and I will certainly be returning and recommending you to my family, friends and colleagues!
I am so grateful that I found you and I appreciate all that you did to make my experience memorable and well worth it. By the way, thank you for returning my car to me so nicely detailed (that was the "cherry on top!"). My Cedes and I drove off of your lot happy and proud! :-)
Found them online with BMW in my interest, when to the car lot and came across a rude salesman (bald African American). Onto the next dealership we went.
I have purchased several cars over the years from Select Luxury and I keep coming back because the quality of the vehicles, the value for the money, the professionalism and courtesy of the staff is simply second to none. I have found that at Select you can drive a one or two year old low mileage luxury vehicle in excellent condition with the majority of the warranty remaining for significantly less money than a new car and not suffer the staggering amount of depreciation that a vehicle takes in the first year or two. It simply doesn't make sense to loose thousands of dollars simply by driving your brand new vehicle off the dealer's lot. The smart buyer lets someone else take the loss while you reap the benefits. And Select has proven to me to routinely offer an extensive selection with among the lowest prices in the United States. The folks at Select have extensive knowledge across a wide range of marques and that work with you to find the perfect car that fits your needs. Its for all of these reasons that I give Select Luxury Cars my highest recommendation to anyone in the market for a pristine, pre-owned luxury vehicle.
Working with Orlando and Select Luxury Cars made purchasing my 07 Bentley Continental GT a breeze. Upon arriving around 2pm on Saturday, I was quickly greeted by Orlando, who was both knowledgeable and engaging. He took his time showing me a multitude of different coupes, and we finally decided to test drive the Continental GT. On the test drive Orlando went through all the features of the car as if he had studied the vehicle for years. When we returned it was close to 4pm, but he promised he could get the car detailed, swap on some new rims, and sold to me by 6pm. I was impressed by the speed and easiness of the transaction. I came back the following day when I had more time and Orlando was happy to go over all of the features of my car.
I highly recommend working with Orlando.
I also worked with Jerry Bates in the finance department. He also made the transaction extremely easy and quick. I appreciated his professionalism.
First time purchasing a car from Select Luxury Cars and the experience was the best I have ever had with auto transactions. My sales guy Allen was marvelous! He not only explained everything to my understanding, but also helped me through the entire out of state purchase process. He did not at any time refer me to someone else fro example from a different department. Everything was clear, not rushed and very well accommodating. i have bought cars many times, both in and out of state, and this was by far my best experience. Thank you to all Select Luxury Cars staff who made this process seamless and enjoyable. Yes! I actually enjoyed buying my BMW X5 and at the best price compared to other dealers around the country.
Last week I bought a 2017 BMW 750i from Select Luxury, and I was completely happy with the experience. I live in Houston, but I decided to fly to Atlanta to pick up the car in person and drive it home myself. Select was great every step of the way.
When I got to the airport, they had a driver in a very nice brand new Escalade waiting to pick me up and take me to the dealership. When I got there, my car was fully detailed and all the paperwork was ready to go. The whole thing was very professional and efficient, and I was on the road home in no time.
I dealt with Henry Ramos and James Younis in sales, and Jerry for the finance paperwork. All of them were very friendly and professional.
I have to admit, I was initially hesitant given some of the lower-rated reviews here, but based on my experience, I would not hesitate to recommend Select, and I would gladly buy another car from them in the future. I drove the car almost 1,000 miles home, and it was flawless, and like I said, the customer service from Select was top-notch.
Brought my 750li in with a driver side door issue, where door would not shut, they charged me $800.00 dollars to fix the issue, fine, picked up car end of the service day checked the door it opened and shut, climbed into car to find my seat would not adjust and my doors would not lock from the inside .....so today I have a meeting 75 miles away, I park, shut my door and it wont shut!!!! had to cancel my meeting as I couldn't leave my car as the door wouldn't shut and had to drive all the way home 75 miles holding my door shut. I tried calling shop left several voicemails so far no return calls. ......Monday morning still no return call so I decide to call service, lady claims they had no messages, even though I left several on Saturday smh ...so after explaining the issue of the door not shutting one day after fixing it and charging me $800 and asking why someone didn t return my messages the service lady said well they were closed Saturday . Also explained that I had to drive home 75 miles and cancel a very important meeting because of all this while holding my door shut and it was met with we can get to you Tuesday ..... So I m going to take my car back so they fix properly but will never do business here again.
STAY AWAY!!!! SHADY BUSINESS PRACTICES AND DISHONESTY HERE! Take your business elsewhere. They will give you a price verbally and when you come back they will raise the price and refuse past prices. Stay Away!!!!!!!
I was in the market for a Lamborghini and was searching nationwide. Being from Texas I knew this would be a risk so finding a dealership with a good reputation was very important in this purchase. I first located a black Lamborghini that More
Sales was professional and helpful. I was looking for a particular vehicle but my need was meet when he offered other vehicles of the same make. Test drive was great and the vehicle was surprisingly nice, good moles, fair price.
I had a great and easy experience from this dealership (and Roger Evanson). The process was smooth, was treated with respect and was well taken care by the entire staff. Very professional.
My husband and I in search of a luxury vehicle, after weeks of internet browsing came across Select Luxury Cars. The selection of beautiful cars they have is unsurpassed, we found our dream car.....Orlando was awesome and very pleasant to work with and Jerry our finance guy was remarkable in getting our loan approved in just a few hours. We will definitely recommend family and friends to Select Luxury Cars. LOVE MY GLK!!!!
Select Luxury lives up to it's name, not just with the inventory but the customer service, with the service department as well. Mike Goodall sold me my vehicle and Josh has always been my service writer. A lot of times after you purchase a vehicle, staff are not as eager to please when you return with a problem. But Select Luxury takes care of me every time! Shopping for a vehicle go see Mike Goodall, he'll get you all squared away!
I had the best experience I have had buying ANYTHING I have bought in a long time at Select Luxury cars in Marietta! Leonard Brooks was new to the company. But I called him that morning and told him not to let anyone have my car! He told me he has the keys! He was so nice polite and amazing as I was running late to meet him. He made the whole process fun and easy! He has such a genuine kind spirit! I can easily read someones intentions. He was just so honest and upfront! He was so knowledgeable his experience showed! We were there a while because my husband is "thorough." We never felt rushed, I never felt him hovering over me. It was amazing!
Then with the financing aspect Jerry Bates is amazing! THEY WILL DO EVERYTHING THEY CAN TO BEAT ANY RATE! Jerry got me down to comparing cents! He has been there forever and he is very good at what he does! He beat my credit union! He is so nice, and was very efficient, as we had to finish everything in a hurry so I could go pick up my son!
Its simple this place is AMAZING! Great perfect cars for crazy deals! If you want a luxury vehicle without the dealership cost this is where you need to go! I got a PERFECT Mercedes SUV no scratches in perfect condition and I saved so much money! You will be so happy with your whole experience! Thanks to everyone involved!
My experience with Select Luxury from the beginning of application on line to the end of signing my papers and receiving the keys to my Mercedes Benz (C300) were superior!!! Roger and Jerry were the most professional, efficient, and God sent dynamic duo that I could have had while making a major purchase of a luxury vehicle through a reputable dealership. The team made me feel as if I had known them forever, and they cared about me and my family.
My family observed my joy and gratefulness on 6/19/2014 and could tell instantly how smooth things were going with the car and vey thankful to Roger and Jerry for my being treated as a Queen. When my salesperson shared with me that he had the perfect vehicle for me like he was choosing for his own wife, who was also a professional educator, I was completely blown away!!! Roger was professional, personable and patient, while Jerry was competent, compassionate and cool.
I will definitely purchase additional vehicles in the future through no one else but Select Luxury if it is with this Dynamic Duo (Roger & Jerry) and refer all family & friends to them directly! They deserve to be recognized frequently as models to the industry on Superior Service!!
Very responsive to my web query and started working with Roger. He has been helpful and informative each step of the transaction. Roger has always been timely, and that is key for a long distance purchase.
They have a great selection of vehicles to choose from and it was fairly easy to get to from Atlanta Airport.
Looking forward to updating my review after delivery.
Absolutely horrible place do not go here I repeat do not go to this Marietta store. You should go to one of the other branches because this one in particular does bad business.
Good cars great deals one thing I did not like is u told them to change the oil when I had purchased the car when I first checked it it only had one quart of oil so it was missing some & I told them to change it before I got the car & I didint notice until I have left the dealer ship & they have did nothing to it so I was upset about that cause I have them what they asked for
This place is an outright scam. Extremely overpriced and the service is atrocious. Josh in service debated my claims that I had to take BOTH of my BMW s to a different shop days after they were serviced by select luxury. Tons of things missed after spending over 1k @ this scam shop. If you want to waste your hard earned cash, go here!
Very disappointed in this company. I live relatively far away from Marietta, and was negotiating to have the car inspected prior to purchase. The inspection was today (Tuesday) and I was assured that the car was unsold as of this morning. I paid for the inspection prior to opening hours of the dealership, and the dealer was to deliver the car for inspection first thing this morning. However, the car was not delivered until after noon -- very suspicious. Then, I got a text at 3 pm that the car was sold! I believe they were holding out for a buyer who did not require an inspection. Good luck to him or her!
I always view the automobiles on Select Luxury Cars and finally I saw one that I wanted to purchase. I emailed to make sure that the vehicle was still available and Orlando responded and followed up to make sure that I had all of the information that I needed. I knew this was my vehicle because everything flowed from there. I drove over three hours to pick up my vehicle and Alder was so kind in assisting with my test drive as well as Jerry with finalizing the paperwork. I will refer family and friends to Select Luxury Cars.
Excellent buying experience at Select Luxury Cars. James Younis was our sales professional and he exceeded our expectations in every way. Polite, courteous, professional are only a few of the superlatives I would offer to describe James. My wife and I identified the specific car we were seeking (BMW 328i convertible) and James showed us the two vehicles we had researched online prior to arriving at the dealership. While the dealership had many more convertibles than just the BMW's, James did not push us to view other cars. We test drove two 328i's and asked for privacy so my wife and I could make a decision on which car we wished to purchase. James honored our request, gave us more than adequate time to review, discuss and finalize our decision. He was thorough with all paperwork, double checking all data and confirmed accuracy. Jerry Bates, Finance Manager, was also outstanding to work with and we bonded immediately.
This is what a luxury auto buying experience should be like! I highly recommend Select Luxury as their inventory is second to none, their responsiveness incredible and their sales professionals such as James are extraordinary. In fact, we received a thank you phone call that afternoon from James and a follow up thank you e-mail the next morning thanking us for our purchase!
This dealership is by far one of the best in Atlanta. I have purchased a couple of vehicles with them over the last few years and each time I've had a great experience. The vehicles there are of the highest quality and very well maintained!
I've also had conversations with several people on staff and each person has been very kind and accommodating. I HIGHLY recommend Select Luxury for your next purchase. Hope this helps!
My husband and I had the privilege of working with our salesperson, Robert Goldman. Robert was exceptionally personable and notably professional, answering all of our inquiries and ensuring that our overall auto purchasing experience was outstanding. Thanks to Jerry as well for simplifying what is often a long and drawn-out process. We will certainly recommend Select Luxury Cars to friends and family!
I advise everyone to avoid this place. I bought a car from Select Luxury and it had many issues that of which none were described to me. It had been hit in the passengers door and it was stated that it was a non issue. Once I got on the road I discovered that the passenger side window wouldn't go down and with the air conditioner running water was flooding the passenger side carpet so I had to drive in the heat with no a/c. The u-joints or transfer case are making a jerking and popping noise effect when you take off so I will have to take it to a Porsche dealer for repairs. The heated steering wheel doesn't work as well as the ventilated seats. I am not sure how much more stuff is wrong with the car but I am afraid to find out. There is very little warranty left and this dealer sold as is. I had to pay for fixing the burns in the front seat and the tear in the back seat at my own expense and they wouldn't cover it. They never said that it was a smoker car and I'll probably never get that smell out of the car. Just don't deal with Orlando or anyone at this dealership!
I was in the market for a White Mercedes S550; after completing my research I found Select Luxury Cars in Marietta Georgia very comparable in their pricing. I contacted the dealership to inquire about one of their vehicles that match my search. I spoke with Inaya Sabbak who was great from start to finish. She answered all my questions and even walked the vehicle line to talk specific issues about the vehicle. If you re searching for a Real Luxury Vehicle, I recommend Select Luxury Cars and I highly recommend Inaya Sabbak as a sales representative.
Bryan is amazing!!! He is the most honest and trustworthy Representative I have ever did business with. He will always have my business and I encourage any and everyone to visit just once, I guarantee you will not be disappointed.
It's simple....This dealership knows what they're doing!
This was my 3rd purchase from Select Luxury and they just keep exceeding my expectations. Mike Goodall made this purchase about as simple as it can get. I would "highly" recommend him to anyone. My wife and I were there for literally only 30 minutes before Mike and Jerry Bates had us driving off the lot in our new BMW 335i Convertible. I must include Rick Rampi as well. I've never had any issues with my purchases, but Mr. Rampi called to confirm everything was going great with the BMW. That's what makes a difference and keeps me coming back. Thanks you guys!
I can honestly say this has been the best auto purchase experience I've had (new/used) period. Very friendly staff, ensured I was satisfied with my purchase and the process. Enjoying my loaded 08' Audi Q7.
I recently purchased an Audi A7 from the guys at Select Luxury Cars in Marietta. The process was very smooth and the car was in great condition. Mike did a good job answering all of my questions and helping me through the process, as I haven't bought a car in years. Jerry made the financing part of the deal incredibly easy, and I was able to get a great rate, even better than my financial adviser estimated! There was no pressure during the entire process and the entire pricing package was explained up front. All tag and plate paperwork was done for me, including the emissions, which is nice.
Before heading to the dealership, I thought the reviews on this site (near perfect) must be fake. I thought they must pressure people into writing reviews at the dealership, but that didn't happen at all. After dealing with these guys, I can comfortably add my 5 star rating. The whole team is friendly, helpful, and enjoyable to work with. When it comes time to buy again, this will be the first place I go.
As soon as we walked thru the doors the Customer Service from Mr.James Yonis was Awesome! No hassle and closing was a breeze with Mr. Jerry Bales. I will recommend all my friends and see you guys in August.Thanks Again ya'll Rock!
Very slick operation. I found the car late Friday night while searching on my iPad. The pictures were extremely professional and I was able to glean all I needed from the posting. Called the Sales office as soon as they opened on Saturday morning. Within 2 hours, my trade in was valued, finance established, Carfax report received, deposit placed and car secured. Picked the car up 5 days later. Was very impressed with the set up at Select and the car exceeded my expectations. Thank you Allen S. for a pain free and swift transaction. Dave T.
My experience with Select Luxury Cars was awesome! My parents initally went there and worked with Salesman Orlando Lopez and bragged on his wondersul customer service and willingness to assist them. My parents ended up leaving with a vehicle and encouraged me to reach out to Mr. Lopez.
I previously had a couple of failed attempts in me trying to trade in my vehicle. I searched the company's website and showed interest in one of the vehicles on the site and actually was approved for a better more sufficient vehicle with the exceptional assistance of Mr. Lopez.
I have never had such an experience at a dealership where the Salesperson actually was consistent and very helpful. He didn't push anything on me that I didn't want and was very truthful in whatever I asked. He was very patient with my many questions and the turnaround feedback was awesome! He is truly a a "Great Man of God" and it is so rare to meet people like this in the retail industry.
I have been back at home and work bragging on Mr. Lopez and Select Luxury Cars and have been promoting to send him more business.
Thanks for the overall experience! I AM ABSOLUTELY LOVING MY 2010 BMW 328XI!
I purchased a Range Rover sight unseen from New York a month before I picked it up. When I arrived in Atlanta(went out of my way on a cross country military move) to pick up the vehicle, the car was not properly detailed and the trunk wouldn't open due to it being in "Valet Mode". We were originally told that we just would have to take it to a LandRover dealer when we got to our destination to have it fixed. Unacceptable. After wasting a couple hours of my time they finally drove it to a Land Rover dealer to have the problem fixed. I would expect that when you have 30 days to prepare a car to be delivered to the customer that you would be absolutely thorough in making sure everything was functional. Also, how do you completely detail a car without opening the trunk? We have now lost an entire day of travel and quite a bit of out of pocket expense in extra hotel and added rental days on our moving truck. The lack of customer service is inexcusable.
Having bought two cars from Select Luxury Auto and being very pleased with my overall experience with the sales process, I was delighted when they recently expanded their operations to also include a professional service center focused on the caliber of vehicles that they also sell. I just had my 2010 Porsche Panamera 4S in for the 60K maintenance and a few other repair items, and I am compelled to say that I feel exceedingly well taken care of!
From the onset, Michael Kraman was responsive and knowledgeable about what the 60K service would entail, and additionally accommodated my request for work above and beyond the standard maintenance. Select's pricing for similar service at the Porsche dealership was very competitive as well. Select provided me with a loaner car while the repairs were underway. I was really impressed with the excellent judgment the Select Team exhibited in taking care of other needed repair items while in the process of already executing related work. For example, Select discovered a coolant leak due to a poorly design part that Porsche had since replaced with a much more robust part. The work required extensive labor to remove other engine parts to reach the affected area. The extended warranty I also purchased through Select when I bought the car covered the coolant leak repair costs, but the Select Team made the call to also replace my thermostat (not covered by the warranty) while they were already in there, since it was already 60K and I would be potentially faced with another $1000 labor bill just to take apart the same engine components later to get to the thermostat if I had a problem with it down the road--excellent call! Now I have that added peace of mind for an additional $100.
I have my car back now and it's running like the proverbial "top." I took a peek at the repair shop area and it was as pristine and well stocked with sophisticated equipment as the Porsche dealership. I've come away from this experience supremely confident that the Select Team is more than capable of supplying my repair and maintenance needs in a manner that is cost effective, diligent, thoughtful, and thorough. I already consider myself a future repeat customer, and I *highly* recommend Select to anyone who is serious about taking care of their high-end automobile--for the near term or the long haul.
We recently purchased a 2011 MB SL. Our sales rep was James Younis. He was knowledgeable about Mercedes cars in general and the SL. James was always helpful and responsive and likes to see that you get into the car that is right for you. If you are considering a higher end auto then Select Luxury Cars is a great place to include in your search.
Very pleased with my recent experience! I recommend Select Luxury Cars-Service Dept.
5/29. I may have spoken too soon....
I did they wasted my time cause couldnt get a tire balance right after 2x bringing back and tried to blame on me??,WTH took my car got straight..TOO argumentative with customers and they scewed up??? Not Recommended
10/5/2020 Had another encounter regarding an issue with a tire I purchased. I feel they made an attempt to improve the customer relationship. We'll see what the future brings. I upgrade to 3 1/2...for now.
First and foremost, I must say that Orlando, the salesman I worked with, was very easy to talk to and accommodating to all of my requests as an out of state buyer. He kept in contact with me even when he was not at work. However, once we got to the final stage of the purchase, it all fell apart. After working with Orlando for almost a week on a pre-owned car he had for sale, he sent me an offer via e-mail on Sunday to which I countered at 9:30 the following morning. I did not hear from him after that, so I called him on my lunch break around 1:00 PM. We spoke briefly and agreed on a price for the car and he asked that I send over a credit card deposit as "his boss had 3 other people interested in the car." I told him to e-mail me the deposit document and I would fill it out as soon as I got back to the office. Within 30 minutes I had it filled out and sent back to him. Shortly after that, he called me and told me one of the employees at the dealership was needing a new car and was in between the one I was interested in and another one they had in stock. This was a shock to me, as he had my credit card deposit in his hand, we had just agreed on the sale price 30 minutes ago, and I had been working on this with him for almost a week now. All he could tell me was "they must really like this employee and I will let you know." Didn't hear from him for a bit, then he told me, "now the kid is trying to figure out if he can afford the insurance on the car." Are you kidding me? Orlando had gone into detail about the history of the company, their online reviews, and their devotion to customer service, especially out of state buyers, but to sell the car out from under me to an employee at the dealership after we had agreed to a price on the phone AND had already submitted the form for the deposit? Can't say that's very good customer service.
Dealer sold me a vehicle with a multitude of system issues along with a horn that does not function. This vehicle was in excellent working condition and passed their inspection according to the dealer. Service team advised these issues magically appeared once it came off the flat bed, and was delivered (less than 10 seconds). This dealership places profit above their customer s safety and satisfaction. Buyers, please be careful!
I flew to Georgia and picked up a lovely new (to me, at least) roadster today. Ash was pleasure to talk to, made the process easy, and seemed to understand very well what I was looking for in a car. I would definitely deal with Select Luxury again and Ash, in particular!
I feel pretty confident in knowing about cars but when you go to car showroom you re still looking for a great service and someone to be able to give you the right numbers. Orlando was a terrible car salesmen. Once I informed him when the numbers came back that it may not be in my budget right now his exact words were didn t you think about this yesterday. You should think about these things before wasting someone s time . That is literally the job of a car salesperson to be able to punch in numbers and allow you time to decide while giving good service. I would highly suggest no one goes to him if they don t want to feel angry at the end of the whole process and leave with neither a car nor a good experience.
Just bought another car from these guys....I must say they are the best. Thank You Robbie, Adler and Jerry for a job well done. Always great to do business with you.
I have nothing but good things to say about select luxury cars. I live a good ways away from them but when i saw a car they had listed i decided to give them a call. After talking with ASH and him telling me about the car i felt confident to make a decision and put a deposit on the car. I booked a flight for a few days later and flew in to pick up the car. Upon arrival i was very happy to find the car was in described condition if not even better. My experience with select was very good they were honest and transparent about the pricing of the vehicle and didn't have any hidden fees tacked on in the final paper work which is hard to find with dealers now days. Thanks ASH and the rest of the staff at Select luxury cars.
Roger Evans was great sales person. He went above and beyond to assist me with my purchase. I am very satisfied with my new car and I would definitely recommend Select Luxury when buying a new car!!!!!!
Bought a Bentley Continental GT and couldn t be happier. Ash Kamel is the guy. He gave me the information I needed and was honest with every part of the deal/vehicle. He knows his cars and the maintenance cost associated. The maintenance facility below the sales office is clean and impressive. Highly recommend Ash.
We bought a ONE HUNDRED AND TWENTY THOUSAND DOLLAR ASTON MARTIN from this dealership with a CLEAN CARFAX only to find out the car had a BAD AUTOCHECK! DO YOUR HOMEWORK! DON'T BUY FROM THEM! LOST 30,000 VALUE IMMEDIATELY!
I went in to get a 2016 BMW M235i. Ross made the whole process easy and Jerry was excellent to work with as well. The car had a few scratches but Ross assured me they'll touch them up.
If you're looking for your next luxury ride, be sure to ask for Ross!
I purchased a car online and wanted to have an independent firm check it out for me before I signed the papers. I called Select Luxury Cars on Monday afternoon. They picked up my Mercedes CLK on Tuesday morning and had done the complete analysis on the car by noon. They were thorough, friendly and extremely helpful and did a great deal to ease my mind regarding an online purchase of an expensive automobile. They found three small items that were needed attention. They notified the company where I purchased the car and then notified me. I, in turn, contacted the business where I purchased the car and they repaired the three things that Select Luxury Cars found that needed attention. I am very pleased with Select Luxury Cars and Michael was a pleasure to work with.
Amazing experience. They were extremely helpful and informative. John and his team were so kind the second I arrived. They did the best to get me an amazing deal and I am extremely grateful and pleased with Select Luxury Car dealership. You don t run into many dealerships with people who truly are out for your best interest and where they try to score you the best deal. I could not have had a better experience. I got my dream car an Audi A4 and I am extremely happy! Thank you John and Select Luxury Cars!
I had a Phenomenal experience here. Dwayne, jerry and John where great through the entire process, answered any questions I had and had me in and out within a few hours. Everyone was friendly and welcoming! Best car buying experience I have had and will definitely return in the future!
Best place in the metro to buy your dream car. I lurked around SL for years, many times just window shopping, and they always welcomed me to check out the cars and were never pushy or dismissive. Well one day a car turned up there I just had to have, and they made it happen quickly without a bit of hassle or drama. Solid place. 5 stars.
I am near Seattle, WA and was looking for a specific BMW 640i convertible. I found it in Georgia at Select Luxury Cars. I weighed the pros and cons of buying a car online and even considered flying to GA to test drive the vehicle first. But I read the reviews and, after speaking with James Younis on the phone, carefully reviewing the photos and Carfax report, and receiving a summary of their 112-point inspection, I decided to take the plunge. The car was priced well (don't expect to dicker because they won't!) and was still covered by BMW's warranty, the paperwork was a breeze since I was paying cash, and they set me up with a car transport company that got the car to me in record time. It is beautiful and I love it and would work with James and Select Luxury again! Some negatives: James had assured me the car would be completely detailed, but it arrived with several minor dings and chips. The convertible top also had several mildew spots which should have been addressed during detailing. When I asked James about it, he said their service team didn't want to try to match the paint, and that he hadn't noticed any mildew, but that a BMW dealer would be able to take care of it. Also, the second day of driving it, it stalled out in the middle of an intersection and wouldn't start again. At the BMW service center, they told me it was a fuel injection problem and they fixed it at no charge. I mention that because Select Luxury's 112-point inspection didn't find the problem. These negatives are why I didn't rate them with 5 stars instead of 4. In summary, though, James made me feel comfortable making such a substantial purchase from the other side of the country, so I decided to trust the process. Knowing the car was still under factory warranty also provided additional assurance. AND I LOVE MY NEW CAR!!!!!
The treatment I received from Select Luxury Cars, particularly, Ash Kamel, was beyond my expectations. I wasn't an easy customer to sell a car to, and Ash literally did everything he could to keep me in the game. In the future, if they have the car I want, I would not hesitate to call Ash. 5 stars. THANK YOU ASH!
Purchased my first car here and I will definitely come again to purchase later. Ash Kamel was beyond my expectations and he helped me from the beginning to the end with purchasing the car. I would highly recommend this place to my friends and others.
Select Luxury made our experience of buying our car super deluxe! James was great at following through and making sure we got good value for our money and time. He was like a friend we ve known for ever. John was a great team player and worked with James to make sure we received the results we needed. Thank you for your help both!
I purchased a Porsche Cayenne from Roger through Autotrader. I live in another state and he set up a facetime call to do a complete exterior and interior tour. He showed me the only (small) blemish on the car when he easily could have hidden it. He got the paperwork to my lender extremely quickly and set up the shipping to get it to TN. We had a hiccup about the financing arriving and he could not have been more helpful. We have purchased numerous cars over the years, but Roger has been by far the most professional of them all. He also went the extra mile to help me get the vehicle to TN within a few days. Great organization!
This is my second vehicle that I have bought from this dealership with Salesman Mike Goodall. He is so professional, friendly, and pleasant. He goes out of his way to ensure that your questions are answered and the services provided is an excellent experience. I will always buy my vehicle from Mike at this dealership. Excellent, excellent, excellent throughout every encounter.
Saw a good deal on a Q50 and decided to give them a call. Spoke with Roger and he told me to come in the next morning, when I arrived he showed me the car and let me test drive it and since my wife worked close he even let me take it by for her to see, who does that? Anyways I wanted to get the car inspected by Infiniti and again Roger was patient and let me take the car, inspection came back clean.(I still can't understand why people don't get cars inspected before purchase!) Since I had already secured financing through my bank Roger had all the paperwork setup and I was signed and out in no time. Best part of the entire experience was that there was no tricks, pressure, etc from Roger or the finance department to push you into products or something you did not need.
Let me add this last bit, I was there buying a Q50 and Roger gave me the same attention as the couple he was selling a Ferrari to.
Mike Gordell I work with in the past. Great guy when I purchased a m6 from him. Recently bought my wife a range rover and trade in her bmw m5. Nothing was wrong with it and he stated injections have issue. He then gave me ab invoice to pay for it. Range rover I bought didnt came with headset and he said he got one and will send. 845 credit score and trying to charge me 4.9 apr. This guy is a crook. Dont deal with him because anything he said is bunch of lies. I kept asking him it comes with 2 keys. He didnt answer till the car was ship. Never will purchase from this dealership again. if they let me have no star, I would put no star
earching the internet, I was impressed with Select Luxury's inventory. I monitored the sight for months simply waiting on "the one" to show. Finally it did. Low mileage, well maintained, perfect color combo and options, and based on all my research, priced fairly. I came in, met Allen and Jerry, who were both quite personable and were obviously most interested in my experience at the dealership. Allan and I negotiated the deal very quickly with minimal stress. I desired the window to be tinted, and Allan arranged for that prior to pickup, even though I paid MeggaMax for that service directly and there was no additional margin in the deal for Select. He was just going the extra mile to assure I was satisfied.
Jerry was great to deal with as well. He took the time to explain all the extended services, and even though I did not take advantage today, left the door open for the deal we negotiated. Plus he found crazy cheap money for the financing.
Great experience all around on finding a great car. No wonder these guys have been around forever. Thank you Allen. Thank you Jerry.
I've purchased nearly 50 cars and this was one of the worst car buying experiences I've had. During the Covid shutdown, you'd think they would have been eager to sell me a car because I was the only fool shopping around during Week 3. Nope. The price negotiation with salesperson Roger was slow and at no point was I sure that Roger was even still engaged in the discussion. Then, after I agreed to purchase the BMW M4 at the negotiated price, Roger sent me the sales agreement with an extra $899 "Processing/Doc" fee. I asked what the fee covered since I live in California and would not be registering the car in Georgia nor paying sales tax in that state, Roger said the fee was "...to pay for the back room." That is a sleezy corner used car lot practice, not one suited to trying to sell Bentleys and the like. Jumping ahead to picking up the car, I let Roger know that I'd be flying to Atlanta in two days to pick up the car. All I got back from Roger was a two word text: "This Thursday?" Then not another word. No, "...do you need a ride from the airport?" "....is there anything else you need?" Nothing. I walked into the dealership @ 8:30am expecting the car to be ready. I planned on being there for 15-20 minutes, just long enough to pick up the keys since the car was already paid in full. I walked in and Roger said, "Are you Joe? The car isn't here. We sent it to have the bumper painted. Come back in a few hours." Seriously? I had a 3-day cross country drive ahead of me and they sent the bumper to be painted. It was downhill from there. After wrestling with them to get the car back from the paint shop and in no uncertain terms not wanting to deal with Roger again, I left, but not until finding out that the car only had one key (purchasing the 2nd key is a $500 expense) and no owner's manual. The associate helping to get rid of me said he would mail the owner's manual to me. I received it today in the mail--------they purchased from eBay. Not only was it not the original owner's manual as promised, but they went online and bought an owner's manual to a different car other than the one that I bought, and a different year then had it sent to me. Just a complete dumpster fire all the way around. And if you decide to buy from them and have a problem, don't bother escalating to John Rodriguez the GM. He won't return your phone calls nor your email messages. Select Luxury is trying to play in the big boy world of high end luxury resellers but it is total amateur hour in Marietta.
Aundrea Lee was my contact for a 2015 Ferrari purchase. I offered a deposit but wanted to reiterate that if any issues arose that were not listed I would want my deposit back. She said don't worry about it well hold it until inspection or so was the understanding. A day later I booked an PPI inspection for a little under $500 that was not refundable and they let someone else put a deposit on it. So a lot of wasted time unfortunately, unprofessionalism, but at-least they text back so there's your cup half full. There's plenty of cars for sale and dealers, find people who don't waste your time.
BEWARE!!! They smile and lie in your face to close the deal and don't care what happens later. Orlando Lopez sold me a pre-owned Range Rover and ASSURED me that it did not need a costly service and here I am TWO WEEKS later and need the service. I trusted them and was deceived, Stay away from this place!
Select Luxury Cars has a great and wide selection of quality cars (From Mini Coopers to Ferraris). We actually came to look at a Mini Cooper S and couldn't pass up an incredible deal on a BMW M6. All cars on the lot seem to be top quality and very well maintained (Which tells me they have high standards). Zero sales pressure. Extremely easy to deal with. Wife and I test drove the car, stuck a deal and completed the paperwork in less than an hour and a half. Got a great rate and no surprises. First place to look for my next car. Thank you Orlando and Jerry.
selectluxury.com
