I've purchased nearly 50 cars and this was one of ...

I've purchased nearly 50 cars and this was one of the worst car buying experiences I've had. During the Covid shutdown, you'd think they would have been eager to sell me a car because I was the only fool shopping around during Week 3. Nope. The price negotiation with salesperson Roger was slow and at no point was I sure that Roger was even still engaged in the discussion. Then, after I agreed to purchase the BMW M4 at the negotiated price, Roger sent me the sales agreement with an extra $899 "Processing/Doc" fee. I asked what the fee covered since I live in California and would not be registering the car in Georgia nor paying sales tax in that state, Roger said the fee was "...to pay for the back room." That is a sleezy corner used car lot practice, not one suited to trying to sell Bentleys and the like. Jumping ahead to picking up the car, I let Roger know that I'd be flying to Atlanta in two days to pick up the car. All I got back from Roger was a two word text: "This Thursday?" Then not another word. No, "...do you need a ride from the airport?" "....is there anything else you need?" Nothing. I walked into the dealership @ 8:30am expecting the car to be ready. I planned on being there for 15-20 minutes, just long enough to pick up the keys since the car was already paid in full. I walked in and Roger said, "Are you Joe? The car isn't here. We sent it to have the bumper painted. Come back in a few hours." Seriously? I had a 3-day cross country drive ahead of me and they sent the bumper to be painted. It was downhill from there. After wrestling with them to get the car back from the paint shop and in no uncertain terms not wanting to deal with Roger again, I left, but not until finding out that the car only had one key (purchasing the 2nd key is a $500 expense) and no owner's manual. The associate helping to get rid of me said he would mail the owner's manual to me. I received it today in the mail--------they purchased from eBay. Not only was it not the original owner's manual as promised, but they went online and bought an owner's manual to a different car other than the one that I bought, and a different year then had it sent to me. Just a complete dumpster fire all the way around. And if you decide to buy from them and have a problem, don't bother escalating to John Rodriguez the GM. He won't return your phone calls nor your email messages. Select Luxury is trying to play in the big boy world of high end luxury resellers but it is total amateur hour in Marietta.