L

Lawrence Morrow

3 years ago

Brought my 750li in with a driver side door issue,...

Brought my 750li in with a driver side door issue, where door would not shut, they charged me $800.00 dollars to fix the issue, fine, picked up car end of the service day checked the door it opened and shut, climbed into car to find my seat would not adjust and my doors would not lock from the inside .....so today I have a meeting 75 miles away, I park, shut my door and it wont shut!!!! had to cancel my meeting as I couldn't leave my car as the door wouldn't shut and had to drive all the way home 75 miles holding my door shut. I tried calling shop left several voicemails so far no return calls. ......Monday morning still no return call so I decide to call service, lady claims they had no messages, even though I left several on Saturday smh ...so after explaining the issue of the door not shutting one day after fixing it and charging me $800 and asking why someone didn t return my messages the service lady said well they were closed Saturday . Also explained that I had to drive home 75 miles and cancel a very important meeting because of all this while holding my door shut and it was met with we can get to you Tuesday .....
So I m going to take my car back so they fix properly but will never do business here again.

Comments:

No comments