Joe Strickland Review of Select Luxury Cars
Having bought two cars from Select Luxury Auto and...
Having bought two cars from Select Luxury Auto and being very pleased with my overall experience with the sales process, I was delighted when they recently expanded their operations to also include a professional service center focused on the caliber of vehicles that they also sell. I just had my 2010 Porsche Panamera 4S in for the 60K maintenance and a few other repair items, and I am compelled to say that I feel exceedingly well taken care of!
From the onset, Michael Kraman was responsive and knowledgeable about what the 60K service would entail, and additionally accommodated my request for work above and beyond the standard maintenance. Select's pricing for similar service at the Porsche dealership was very competitive as well. Select provided me with a loaner car while the repairs were underway. I was really impressed with the excellent judgment the Select Team exhibited in taking care of other needed repair items while in the process of already executing related work. For example, Select discovered a coolant leak due to a poorly design part that Porsche had since replaced with a much more robust part. The work required extensive labor to remove other engine parts to reach the affected area. The extended warranty I also purchased through Select when I bought the car covered the coolant leak repair costs, but the Select Team made the call to also replace my thermostat (not covered by the warranty) while they were already in there, since it was already 60K and I would be potentially faced with another $1000 labor bill just to take apart the same engine components later to get to the thermostat if I had a problem with it down the road--excellent call! Now I have that added peace of mind for an additional $100.
I have my car back now and it's running like the proverbial "top." I took a peek at the repair shop area and it was as pristine and well stocked with sophisticated equipment as the Porsche dealership. I've come away from this experience supremely confident that the Select Team is more than capable of supplying my repair and maintenance needs in a manner that is cost effective, diligent, thoughtful, and thorough. I already consider myself a future repeat customer, and I *highly* recommend Select to anyone who is serious about taking care of their high-end automobile--for the near term or the long haul.

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