Sawgrass Marriott at Pone Vedra Reviews

This resort offered a lot of stuff for my family to do and is close to the beach. Everything was clean and the staff were friendly.

I m sure 20 years ago this place was THE best hotel in the area. I stayed in suite in the Villa section and while they are very spacious they are extremely outdated. The televisions were old and on the small side, the tile floor in the kitchenette felt like it was floating and the shower fixtures had so much lime scale built up that water barely flowed from the shower head. On two consecutive days, the air conditioner was turned off when I left the room - and I mean turned off (not motion controlled). Housekeeping came in and physically turned off the thermostat . Overall this is an aesthetically beautiful place, but the rooms (at least in the villas) need some rehab.

Omg I was amazed, I almost didn t want leave. Our room had had enough space for about 6 other people even though it was only 3. Our view was nice seeing wild birds flying to the pond. 5stars

We went to the spa on a recommendation for our anniversary on Jan 1. The people that worked there were nice, but they did nothing to make us feel special on our special day. The couples massage was standard but my therapist did not ever acknowledge my name and my husbands never asked if there was anything that she should know or focus on even though this was a custom massage which we payed more for. We were not impressed. Plan on paying a 20% gratuity regardless of your experience. Better yet, don t waste your time- instead book One Ocean - 15 mins away. They will offer you a glass of champagne when you arrive and actually care enough to ask you how your experience was- which the front desk person never did when we left as she handed us the bill and said farewell. I won t be back but my thought is no one really cared anyway!

We loved everything this resort had to offer. Rooms are nice and staff has been great. Only things we didn't like was food is pricey, no hot tub, and couldn't get help with my bags(busy at check-in) so I had to carry them all the way for their parking lot that feels like it's a mile away. Besides those few things we loved the place.

Obviously fantastic location. The grounds are amazing. This resort has a wide variety of activities as well. My room was comfortable and the bed was very good. There were some minor maintenance issues with my room and observed elsewhere (AC controller didn't work right for one) All issues were minor and didn't interfere with my comfort. All staff were friendly and helpful. We ate at the Pub twice and food and service there were average.

Very nice hotel. The villas are nice, but a little old. The View is nice!

Clean hotel with polite and helpful staff. I always enjoy visiting this beautiful property.

This place is very, very nice but didn't seem to live up to it's reputation. Staff was very nice and accommodating but room service I'd call barely acceptable and the room was nothing special. Also they nickel and dime you on everything, which is not a big deal but annoying considering the cost of the rooms.

I arrived early and as I was headed toward the door, Ms Linda met and greeted me with her smile and it started the day off right!!!

Ms Linda walked me to the locker room and made sure that I was OK with everything (Robe, locker, slippers) and then offered me a beverage, with enthusiasm and a beautiful smile.

I lounged around enjoying the whirlpool jacuzzi, dry sauna and eucalyptus filled steam room for a couple of hours, along with the refreshing pool outside.

Dotsy Barrett came in to retrieve me for my Elemis facial. I learned that she has been here since day one and I have never met her before. She was fabulous. She was upbeat, friendly, very knowledgeable and did a wonderful job on face.

Kathy Griggs came to get me out of the relaxation room for my Elemis pedicure. She was very hospitable...Pleasant to talk to, made the time go by so fast because it was so much fun talking with her about everything. We were all having a good Girl's Talk ;). She took care of my nails and did a great job on my feet.
The only thing, I would say is to use a pumice stone, in the future.

From, before the moment I walked in until the time I got into my car, I was completely happy!!!

Since I had been there for quite a while, LOL, Ms Linda anticipated my needs and brought me a snack. I was so thankful!!!!

Blanca, the spa director, must do a fabulous job because everything was perfect. 5-Stars and 5-Diamond to me!!!

Another visit...
A great getaway or last minute decision.

They have open availability on most days and are happy to work you in. They have a cute shop to buy gifts or indulgent items for yourself. A gym to workout, a nice size pool outside with a beautiful view and a nice snack shop that makes fresh smoothies, drinks, salads, and cheese plates.
I love their sauna, steam room, and Jacuzzi. It's the perfect size and temperature and you will feel refreshed when you leave.

Nice resort. Very well maintained. Fabulous golf courses!

Wonderful accommodations, beautiful campus, extremely helpful staff. The cabana club is awesome. We will return.

Stayed here 3 nights while attending my Grandsons Memorial. Rooms were clean and spacious and the staff was very friendly and helpful. Had dinner at Alice and Pete's on lower level. Would recommend this for anyone wanting lunch, dinner or drinks.

I came fir a business trip. I would return for pleasure.

Nice resort. Nice staff. Beautiful grounds. Meal options pretty pricey but lots of off premise options nearby.

This hotel is in a great location. It is very high end. The rooms are beautiful. The grounds are amazing.

The hotel rooms are great, but the restaurants suck! The pub is expensive and we paid $40, including 20% tip for two sodas, some guacamole and chips, and some nearly meatless nachos made with cheese sauce as opposed to real cheese. When we went to get plates at the breakfast buffet the next morning, there were four or five plates that were stacked together dirty --absolutely disgusting! Then the waitress took forever to get us coffee and water. The manager ended up comping our meal. Needless to say, we chose to eat off property for the rest of our stay.

The place is awesome, clean, beautiful, and well maintained!

Perfect Setting For A Sales Conference or a weekend of golf, cocktails, or just relaxing depending on your speed.

Best experience of my golfing career. If you get the opportunity, make a day of it. Superb, from arrival to departure, brilliant day. The club house tour is not to be missed.

Hands down one of the most put together hotel we ve stayed at. Beautiful property, spacious clean rooms. The property s manager Chris Brown made us feel so welcome and really went above and beyond to make our stay even better. Also, a shoutout to Dave the valet guy. AWESOME!

This is my fourth time staying here. Awesome resort and haven't even play golf. Private beach club is super nice. Pools are spectacular. All the bars and restaurants are outstanding. The staff is always nice and super helpful. Would recommend to any one looking forward to coming back next year... I may even get around to golfing.

Great place to stay! Excellent service and hospitality.

Stayed on 4th of July weekend

-staff was really nice except one person at the front desk
-rooms are typical Marriott rooms
-bathroom was large
-changed the lobby bar area since last stay... not for the better, and it closed too early
-beach club was packed, service was great, long lines for the shuttle
-one elevator was out so long lines to get up and down floors

Beautiful resort, a but dated in the look but beautiful. Everything was super clean and the staff was very friendly. Great getaway resort for the family.

Great food, friendly staff and very comfortable rooms

My husband and I went here for our 6 yr anniversary and had a wonderful time! The resort is gorgeous and the staff is extremely friendly and helpful! It wasn t very crowded (for obvious reasons) and it rained while we were there but we still had the best time! We were on the 7th floor and had a king suite with a gorgeous view. The elevator is glass,which I was so happy about,in case there are some people out there who don t like elevators, like me! Starbucks was open and the pub which we went to after we checked in had some wine and appetizers again very friendly staff! We ate dinner at Ruth s Chris which is literally .09 miles from the resort. Food was outstanding! You also get access to the private beach and cabana which we didn t get to enjoy because of the rain. We ended up going to Fernandina town center and ate at Timoti s seafood shak. Delicious food, great service. Get the seafood soup and the calamari! Even though we only live an hour and a half away it was a great getaway and I can t wait to go back!

The cleanliness of this hotel was way below satisfactory. The morning after my second night there I woke up with red eyes. Went to the doctor and found out it was viral conjunctivitis. DISGUSTING. I would never stay here again nor EVER recommend this hotel to ANYONE. Pick up the slack Marriott, cleanliness should not be an issue specially during a national health pandemic!!

The genuine extra special service from valet, check in, bellman service, house keeping, breakfast, starbucks, golf course and grounds. My entire visit was SANTUARY.

Had a little snafu with changing rooms. Hunter and Shawn we outstanding. They rose to the challenge. Got me moved as well made sure I had all my property.

this was a very nice hotel and the service was really good the only complaint I have is they really messed up on our bill and it wasn't a good time since we were going to the Mayo Clinic and we didn't need any added stress

love this we make it a point to go 1once a year and the past 3 years always a success.
The Villas is always the way to go

The rooms where not that hard to find, the resort is easily locatible, service is great(friendly staff), rooms are in great condition and well keep.

Very nice hotel, clean, friendly staff helped out quite abit. The grounds are very well kept, great accommodations

Beautiful Resort, TPC Sawgrass, phenomenal!!, service was great!

Lovely and relaxing resort, well integrated with nature. Friends loved the PGA golfing, too.

Wish I could give them a "ZERO". Lots of hidden fees, including a $150 pet fee. They never told me but apparently it was buried in paperwork. I guess they expect you to bring an attorney at sign in to insure that you are not misled by the fine print. If you want to scam your customers, feel free, but don't expect them to like you!!!!!!

The hotel was nice and it is located in a great location. However its not what I would define as a resort! Definitely not worth paying a resort fee. The bed was very uncomfortable and the room was out of date. My boyfriend and I are in the military and went to the resort to just getaway from the hectic city and enjoy the TPC Sawgrass. We received horrible service! Maybe its because we were dressed casual unlike everyone else there but regardless we should have been treated like everyone else there. We went to the restaurant and waited for over 20 minutes to get a waiter they were not busy and several waiters walked by us helping the people around our table. We had to get up and go ask for a waiter. Honestly I spend so much money on a weekend getaway for my boyfriend and our time we had was awful because of the service we received from the employees at the resort. The nicest person we met was the young lady working in the little gift shop they have. We stayed at the World of Golf resort the night prior and it was way better. I do not recommend it and next time we want to go play some golf we will be staying at the Hilton which is closer to the TPC Sawgrass anyways.

I attended a 3 day conference for my work. While there I stayed in a regular room, which was very pretty and comfortable. The staff were very friendly and accomadating. The grounds were beautiful and clearly marked and groomed. The only drawback is the Wi-Fi was not free. I feel for the price of the resort it should have been icluded. Many less expensive and luxurious hotels offer this service free of charge.

This is a golfers' paradise. Golfers on the course all day really don't care about their room surroundings. I don't see this as the first rate PGA Golf Resort that they lead you to believe. To me it looks like it's seen its better days. If you're visiting just for the resort and not here golfing well, I wouldn't come. Marriott has some top notch resorts in their Vacation Club that make this place look like the Holiday Inn. So, if you're golfing, have a blast, if not go someplace else. Food here is very expensive. I paid $42 for an 8oz Fillet Mignon dinner and another $8 for 1/2 salad. While it was expensive, it was excellent and cooked exactly as I requested. Vernon's Restaurant in the Resort gets 5 stars with 5 $$$$$. Lol. The room, Villa Executive Suite... 3 stars.

Ridiculously overpriced normal Marriott. If not worse. They had a CD playe/alarm clockr in my room that I had in 2003. The phone looked like it was used by an 80's hooked to turn tricks. There were golf balls everywhere to remind you you were close to a golf course. Overall, okay.

Above average service. Good food. Needs a refurb. Best if you love golf.

Did not stay in room was for karate America black belt testing

I love to play golf here and eat. Always a great trip

The ultimate in luxury and entertainment at a reasonable price!!

it got a little better this stay. they gave us this gift coupon for our next stay when they were remodeling. who holds on to them. it should be in there computer system. we checked in late. they did give us a nice room without resort fees and a late checkout.

The rooms were amazing, the pools were awesome, just wished I had my golf clubs and could have stayed longer

Good all around. Just didn't like that fitness center was in a separate building. Very nice staff, view, and environment.

Good bed. Really relaxing. Great veiws nice water feature in the pond right off the back of hotel plenty of flowers just really nice to sit back and enjoy the veiw with a drink. Plenty for kids to do at the hotel. Kids playroom. Outside ping pong, corn hole, and giant connect four. Also two pools right there. The private beach has a pool and free shuttle from hotel, roughly 1 mile from hotel. They run regularly back and forth.

Good drinks good food. Hotel a little dated showing some wear but all and all amenities make up for that.

Stayed in the villa. Good. Spacious. Outdated. Perfect golf vacation.

Very nice resort but they had some construction going on at the time.

Great place to stay, either in the villa's or on the main hotel. Has a great view, and everything to do for the whole family and golf.

Great Staff..Beautiful Place...Good Food...Strong Drinks..Nice Room 5 Stars Across The Board

The villas are super dated. Air conditioner is 5 feet from your bed, cycles every 10 minutes, and so it goes from 100db to quiet,making it impossible to sleep.

The front desk staff and driver were beyond welcoming when we arrived. The hotel and grounds were beautifully maintained and we could not have had a more delightful stay! Marriott hotels never disappoint and Sawgrass Marriott followed suit! EXCEPTIONAL COMES TO MIND!! We WILL be back!

Top of the line. Amazing venue to relax and enjoy the sun, fun, golf and private beach area.

Awesome resort, upscale, clean, pretty, good customer service; nice amenities. We had a work function here and all of our guests had a great time.

We ve been to brunch several times, and the quality has really declined. Used to be great, but last time we went, they tried to fill customers up on the cheap pasta bar, and the rest of the food was just OK. Plus the price went up significantly, like $35 per person now for food that s on-par with Golden Corral. Not sure we ll be back if the food quality doesn t improve. Only reason for 2 stars instead of 1 is because the atmosphere and entertainment is still good.
Restaurant management, feel free to contact me when you improve and we ll try it again.

Beautiful resort that has very nice rooms and amenities. Very kind staff.

Update from our second visit. Another wonderful experience. The staff is very accommodating. Special thank you to the staff at Vernon's who made my sons breakfast extra special.