Samsung Electronics Baltics Review

I ordered a TV, I paid, written delivery in 5 days already 9 working days have passed, the support center only promises to call back, 3 times I have called to find out, no one can say anything before ordering directly from samsung, 3 times think or still better not to buy elsewhere :( ( ((so unprofessional, very sorry, big disappointment.

Definitely miss. Bad office.
Not keeping promises.
A few months after the update makes the new phone unusable.

Forget about the delivery promised by Samsung online store in 1-3 days.
I ordered a watch. The website states that delivery is made within 1-3 days. Before paying, I called and asked how long the delivery would take, because the watch was needed for the gift. The operator confirmed that the delivery takes up to 3 days. I pay.
After 3 days, the order is still "processing". I called the service center. There I was informed that orders are processed in 5 working days, but after that I have to wait for its delivery for 1-3 days.
After 6 days, the order is still not shipped. The operator promises to call back all the time, but it does not call back for five days. The operator cannot say anything about when there may be a delivery.

As a result, the delivery that is promised 1-3 days takes almost 2 weeks without any information when the product could be.

It seemed that Samsung should have an orderly and streamlined customer service system, but no one can even call back. Not to mention the basic observance of the deadlines indicated on the website or a warning if they fail to meet them.

Lie about everything! The product is not delivered within the promised time and, when it has already passed, it is stated that it does not know when it will be delivered at all. The girl, with whom she connects by calling the support phone, declares that she does not know anything at all, because she is "only a support team" and nothing can be commented on about the operation of the online store. Useless office. If you like Samsung, then buy it anywhere else, just not in Samsung's own online store.