SAGAM SPA Reviews

Lenses. hours of waiting just to leave the keys, despite the appointment.

Truly reliable, kind, and friendly super consegna even before the appointed time good !! Super marco zandonella seller

By now a point of reference for those who want to buy an Audi, they also have a large fleet used to satisfy every desire. Very kind and very prepared staff. Recommended for everyone.

When the new car was delivered, Fabrizio spent more than half an hour explaining the main functions and the car controls. And when it came to clarifying a doubt about the standard equipment, he asked me to wait until he had confirmed that everything was as per my request. Bravo, professional and competent!

I made a technical recall requested by the parent company at the Sagam di V.le F. Testi, the service was very fast, in half a day the car was ready. Very competent staff, from booking to delivery all very kind and helpful.

I waited an hour and a half to deliver the car to be submitted to the Service. In the afternoon I was contacted by the Service Manager, a very kind person, who apologized for the inconvenience due to their technical mishap. He also paid me homage to a wash and gadget.

As always, I went back to Sagam to change my car. I found in Mr. Loris Tamisari an excellent salesman who, in less than half an hour, convinced me to buy my new Audi A3. Yesterday I picked it up and I'm delighted. Thanks Loris !!

Bad, in 30 minutes that I wait in the show room no one even looks at me. 1 salesman always on tel 1 with customers and 1 in front of his pc, reception hidden behind the counter. I decided to buy a troc for my company (12 car fleet) but I will do it in another dealer. We do not complain if we also buy the cars online ...

Sale started by a seller other than the one who concluded the delivery. Good overall operation however.

1 hour of waiting to pick up my new car. Although I made an appointment ...

Staff always courteous and efficient in over 10 years of attendance never a problem. Congratulations.

We have been fooled by one of your salesmen and was unfair to us!

Unfortunately I (I am extremely sorry for the unfortunate choice, which I evidently will not repeat) signed a long-term rental agreement for a car. I would never have imagined such a total and bleak absence of management capacity and above all good will in terms of customer care (excluding Mr. S.N ***): non-existent punctuality, confused information, rudeness and arrogance, gross and repeated errors, arrogance. All this for a trivial seasonal tire replacement operation in the dealership in via F. Testi.
Not recommended

Cordial, even in case of last-minute requests and in a difficult period like this. Art work and even a coffee offered. Audi service pays dearly, but when it happens under these circumstances, it pays more willingly

They kept what was promised both in economic terms and in terms of delivery times.
I have a second car purchased from them and I have never encountered time and price problems regarding the service.
Moreover, something that does not clash, the switchboard operators are very nice and kind.

Historic Audi WW dealership. Very nice showroom and sellers available. A quote was made in line with expectations. Unfortunately, but I believe it is in the philosophy of the brand, having a rating of 0 in comparison to 7,000.00 euros for second-hand is not a small thing. Too bad, I opted for another car manufacturer.

Bad service, sellers are good at talking and nothing else.
Practice management: bad
Delivery management: bad car
I put a star because you can't put zero!

Well attended to. Great dealer of the VW Audi group.

Stupendous !! competent staff
And friendly

Super dealership I couldn't ask for more ... thanks to the seller Menerini

I live in Milan but I bought my beetle in Venice for the availability of the car, for maintenance or checks I have always been to them. The workshop personnel have always been kind and helpful, the girl at the reception very courteous and welcoming, while waiting for the reception she kindly offered us coffee.
Excellent service.

Visited Audi dealer. Terrible. Rude and disorganized.

Very clean and elegant dealer very nice and helpful staff. Cars on display clean and distant from each other with ample space to view them.

workshop to avoid, for a simple coupon you have to book weeks before and, despite the reservation, make you wait at least 1 hour just to be able to leave! Another hour to withdraw it. If I changed the oil alone I did before !!!

Slow service. Despite the appointment I had to wait an hour to deliver the car for the change of tires from summer to winter. Car collection about 4 hours later

Courtesy, precision and class like the machines they sell!

Absolutely unworthy to show the brand Asssistenza Audi! Moving to Milan with a small problem to the heating, I ask to speak with a mechanic and in acceptance I propose an appointment in 20 days .... I explain that I am passing through and I would like to have a technical opinion on the problem, nothing to to do, the employee liquidates me saying that I am FULL ... I understand the pre-holidays programming but there should always be space to welcome and check if it is possible to solve an emergency!

The salespeople are very good and undoubtedly capable. Place indicated for a medium-high spending category, not suitable for those who need to buy low-budget cars. Top assistance: even in the post-sales phase if you encounter problems they respond and not like other dealers / sellers. Excellent and recommended for reliability

Low professional sellers - don't believe all they say about cars

I know a guy who bought an Audi rs3 and while it was in a DEALER it was stolen (without the dealership's gates being forced). The boy hasn't even been compensated.
Reading the other reviews you will find out what kind of people you are dealing with. Stay away from them

The top of the Audi dealerships in Milan and province

I confirm, previous review. Asked for tire change, the car vibrates and the inside smelled of a cigarette. They are disorganized and incompetent. I will turn elsewhere.

I brought the car (VW) for a breakdown. In acceptance, I am informed that there is no replacement car in case of prolonged maintenance but that it is only possible to rent another one while waiting. I therefore contact the VW Service and they guarantee that in case of maintenance, the replacement car is provided and that if the dealer does not have it, he must provide it for the customer.

They don't know what car they have in stock. I ask to view a Volkswagen Sharan and they tell me that there are none available, I see one not registered but they don't know where the keys are and after a few minutes of waiting I go away to look for one elsewhere.

Bought Perfect used car with excellent value for money. I was followed by Mr. Loris Tamisari and Mr. Simone Porrini, precise, punctual, concrete, very professional and reliable. Available to solve any request and attentive to the customer. Overall perfect dealer, my car as well as future ones will certainly come out of here.

Very ready and available in trying to sell, very inefficient in everything related to the next phase. We do not talk about when you call to book a coupon. Ask the same thing to the Pope I think it's easier.

Very courteous and professional. A little stiff on prices.

I bought a car from this dealer. I found very helpful and knowledgeable staff. Congratulations

An unreliable dealer, an audi a3 was stolen directly from the workshop

20 minutes to talk to the workshop and nobody answers you ... !!!!! ... RIDICULOUS !!!

Beautiful structure staff always very kind and helpful ... Recommended

Go to the dealership on Saturday 5 May. Much confusion, it was not clear who the employees were and who the salesmen. The young lady at the reception tells me that for the long term rental (which interests me) the colleagues are only from Monday to Friday. Then the colleague says no, and therefore she invites me to wait for someone to free herself (how to identify them, mystery!). Gran via go for 15 'of waiting, then I ask if there is still a lot missing. He replies: is she for? I reiterate the NLT, so it tells me to wait until someone gets free. In the meantime, I would like to point out that there is no one else (a couple, who later turn out to be salespeople, had gone out to smoke, and she hadn't even bothered to say before assisting me in the request ....). On their return, one is invited to take charge of me. I make the request, he takes note (with very little enthusiasm and desire, so much so that I am the one who says what accessories I want, he doesn't even try to sell me someone ...) and he tells me that on Monday I will have everything. To date, Tuesday, not even the shadow of an offer. What can I say: very low professionalism, customer care not even worthy of a motorcycle dealer, let alone an Audi. I am really surprised by the low level, but in Milan there are other Audi dealers, so everyone is invited to go elsewhere.

Fully satisfied.
I made a quote and the price was competitive, the car arrived in 60 days and the seller was very courteous and professional. I advise.

I asked for information on two types of cars. Clear and precise information. Seller's availability to deepen some aspects and details on the sale.

Bad service. I brought my Polo to have the horn repaired and after giving me a telephone quote of "about 200 euros", when I went to collect the car, they shot me the hefty sum of 260 euros. I have no words 260 euros for a new horn. A robbery. Not recommended.

As already written by other users, at the time of purchase (or before) they are really very good and the treatment (even economic) is discreet. From there on, maintenance costs as much as gold. 221 for an oil change. 63 + VAT per hour of labor, even if they were jewelers. They will never see my car again.

It all started with a contact through AutoScout for a used and certified Das Welt Auto car. I was contacted within a few hours by Mr. Tamisari, who immediately showed maximum courtesy and availability.
I bought the car the same day I went to see it.
In my experience I can only congratulate and recommend.

They have lost one of the few customers of the Golf GTE and received bad publicity, including for the Volkswagen group and the GTE

Excellent services and assistance
Courtesy availability

Very competent and helpful staff. With care and meticulousness, he explained all the car's features to me. Recommended!!
Compliments!!!

Experience in positive even if negotiation started uphill ...

A wide range of cars, new and used. An immense park of prompt delivery and the kindness, patience and competence of its staff

I entered In overalls, they do not deign to look at you, perhaps they recognize from the dress whether one has the money or not

Waiting times exaggerated! For a change of light bulb and / or holder of an arrow you have to wait 20 days, only to see the car !!! And thank goodness that advertise the Audi Quality Time.

From a technical point of view nothing to complain. The problem lies in overcoming the switchboard first and acceptance when going to the head office in Fulvio. The unified exchange is completely useless. Today I had to repeat 4 times the problem at the switchboard because the call back there and they could not get me to talk with Fulvio Testi nor with the workshop. I'm not even sure they took notice.
Acceptance always takes hours or half an hour (with reservations and having already explained the problems on the phone). In Liguria Avenue
Acceptance and efficient administrative part, it seems another company.

Good morning everyone !! we purchased a car at this Sagam branch in Milan with satisfaction thanks to the professional courtesy and availability of Mr. LorisTamisari !! thanks! Fully satisfied !!

A delusion. This year all the price units have increased compared to last year, they managed to make me pay a 320 coupon against the 200/250 paid in previous years. The icing on the cake is the attention to the after-sales customer, I ask to be contacted again because, again this year, they did not want to give me the maintenance table but nothing, I have tried to contact the customer manager for 3 days but they have never deigned to call back after making a request. Bad experience.

Waiting times on the phone embarrassing ... 15 minutes of waiting to get information, and as soon as I answer, they put you in touch with another internal number that will make you wait as many minutes without answering ...

Arrived at 15.40 and no seller comes to greet me and ask if it could be useful. I wait 15 minutes at the entrance trying to make it clear, without having to go to disturb anyone, that I needed assistance. 16.12 I am leaving without anyone deigning to reply to my glances.
Congratulations

One of the best Audi Brand car dealers in the Sport version.
Here you will find highly competent and passionate staff.

Courtesy, professionalism and availability are the strong point of the dealership. Thanks to Loris Tamisari who followed me from the preliminary stages to the collection of the car.

I wanted to come for a quote for a new Audi A3 and give mine back, but reading all the reviews and I mean really all I preferred to give up and go to another dealership.

Staff available and a wide choice of cars, the best ever!

Very positive experience. Problem solved in a short time

Golf GTI purchased a year ago. Precisely to report to the sales network of Via Fulvio Testi: assisted by a very young seller. Everything is fine until the contract is drawn up. Then endless difficulties to contact him either by phone or by e-mail (no reply). From "good seller" ......... I was swiped by the car that, in relation to the power and the displacement, would have been parca in the consumptions and that I would have come back to him to confirm his truthfulness ??? words.
None of this - the car immediately turned out to be shamefully thirsty. So he thus played a possible new customer to put in his wallet !!!!!!!!!!!!!! !!!!!!!!!!!! Professional fairness is not an optional ............

Bad service, car taken by them still under warranty do not even answer the phone. They promise to call back and they don't

Competence and kindness. They helped us choose the best car for our needs, followed for the purchase phase and after for the spare parts. A big thank you to Steven in particular.

I bought here my Audi A1, the staff was helpful and very professional stra. Absolutely recommended!