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B
4 years ago

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R
4 years ago

I had a room overlooking the Conference Center.

I had a room overlooking the Conference Center.
My compulsory stay, due to Covid Quantiioned Restrictions was made pleasurable by the clean and well laid out accommodation, the well thought out and practical procedures, to ensure all my needs were meet, as well as the security of all was maintained.
The only comment to have helped was a microwave may have allowed my food, that was supplied, to be heated.
Otherwise, what could have been a daunting experience was made pleasurable.

F
4 years ago

I visited the hotel for a conference. Excellent vi...

I visited the hotel for a conference. Excellent view from the rooftop. Really nice and caring staff. There were non-veg meals in the menu and being Muslim I and others with meal preference (Hindu, vegetarians) were offered no more than twice for such a meal which I feel was really nice accomplishment and someone was keeping an eye for such visits. We had discussed this on after the gathering.
Really appreciate the hard work by staff and management.

J
4 years ago

Nice hotel. Clean rooms and the balconies are very...

Nice hotel. Clean rooms and the balconies are very private. It s very central to everything you will need and the valet parking service is great. Only thing is driving in to the hotel is that you have to park quite abruptly and if you go in the wrong spot you totally ruin their system. But they re friendly about it so it s all good

B
4 years ago

Room is nice. However the food is terrible. Second...

Room is nice. However the food is terrible. Second time this week receiving cornflakes without milk.
Have asked if we can not pay for the food and just organise our own due to dietary requirements. Hotel won't allow this. So instead are to pay $65 per day per person for poor quality food that can't be eaten.

A
4 years ago

Stayed here just after Christmas.

Stayed here just after Christmas.
Well positioned and the view of South Bank and the river from the 10th floor was stunning.
Very clean and spacious rooms, nice decor and free WiFi...

e
4 years ago

Always stay in Rydges when we go to the city for a...

Always stay in Rydges when we go to the city for a show. The beds are lovely and comfortable the restaurant serves great food and the staff are always very pleasant and helpful. It is also within easy walking distance to everything, would highly recommend this hotel.

P
4 years ago

The rates are reasonable. The rooms are modern and...

The rates are reasonable. The rooms are modern and comfortable - especially the bed. The staff are helpful and professional. I love the 'Going Green' concept. The Soleil bar and pool area is awesome. We will be back!

T
4 years ago

Clean, modern, spacious, and easily accessible to ...

Clean, modern, spacious, and easily accessible to the north bank. Airconditioning in our room was a bit lackluster and needed servicing. Easy check in and out process. Could use better amenities in the bathroom.

M
4 years ago

Great location with short walk, train or bus to Ci...

Great location with short walk, train or bus to City and a shorter walk to Southbank Parkland Precinct with all it has to offer. The staff were very helpful. Buffet breakfast was very good and priced at 2 for 1 paying $40. Room was well appointed and very clean.

P
4 years ago

Very comfortable accommodation and extremely conve...

Very comfortable accommodation and extremely convenient to the convention centre where I was for a conference. Friendly staff and well maintained facilities. My room had a balcony which was great for open air.

K
4 years ago

This is our first time back to rydges after the up...

This is our first time back to rydges after the upgrade and have to say we were incredibly impressed by the changes. Glamorous rooms which felt spacious. Bathroom was wonderful and loved the nespresso machine and milk frother. We had a a wonderful break and as soon as we got home, booked another stay in 2 months time

T
4 years ago

Stayed here over the weekend, as we attended the r...

Stayed here over the weekend, as we attended the race out at doombin and this was our choice of accommodation. Easy to find, great location, and super convenient with so many Uber s around! As for the hotel, good service, as we got back late and had 3am burgers which were bigger than we expected and so flavoursome best thing after drinking! Overall I d highly recommend staying here plus if your a qantas frequent flyer, your able to acquire points or use points to stay!! Win win if you ask me!

S
4 years ago

Great

M
4 years ago

Lovely destination. Staff were awesome from the r...

Lovely destination. Staff were awesome from the reception to the barstaff to the concierge and waiters. The room was very comfortable and clean. We will return. Also very convenient and close to great restaurants. Southbank. QPAC and the convention centre.

J
4 years ago

The rooms were quality but on the night we stayed ...

The rooms were quality but on the night we stayed here the customer service was shocking.
Felt like we struck the high school casual graveyard shift. They didn t have the free space to park our car onsite valet but had no problem charging the $45, then again on check out, holding an additional $100 that should have been released until I called them weeks later to release it..
Short story, go for Mantra instead.

T
4 years ago

We are on our last day of 14 day Quarantine at Ryd...

We are on our last day of 14 day Quarantine at Rydges South Brisbane. Whilst quarantine isn't easy for anyone we could not fault the quality of the service and the staff during this very difficult time. Obviously the hotel is not operating as it would normally but everyone has been so very helpful. Your food is delivered to your door., towels changed every three days and new linen once a week With the Covid 19 restrictions in place the hotel has a great courtyard where you can be escorted to do your daily exercise.

We were able to order in Uber Eats for a change of pace and also delivery from a local supermarket. The hotel offers a limited selection of very good red and white wine which we did enjoy. You can also order in from Dan Murphy's, they will hold the wine for you and send up a maximum of 2 bottles of wine per day which I think is very reasonable.

We wish to thank all the team at the Rydges for helping make our stay as enjoyable as possible and their willingness to help wherever possible. We have stayed here previously and will definitely be returning as a proper hotel guest in the future. Such a great location as well.

L
4 years ago

I stayed in a suite for a couple of nights for my ...

I stayed in a suite for a couple of nights for my birthday weekend and it was amazing! Beautiful and comfortable suite, and gorgeous view. Birthday treats were waiting for me when I got to the suite. I spoiled myself with room service and in house movies. The lady at reception was fantastic. Overall it was exactly what I needed. I would absolutely stay here again (I already have another booking). The only thing I would see needs improvement is the phone line for room service, it would usually take a few tries before someone answered and on one occasion the staff member who brought one of my orders to the suite was unfortunately a bit cranky.

R
4 years ago

Looking for a nice location with simple yet well a...

Looking for a nice location with simple yet well appointed rooms (the big screen TV was a nice feature). No fuss but service is there if you want it. I like their green approach, not only can you forgo daily cleaning, but you get a bonus food voucher for doing so. A bit of a bottleneck at the lifts for checkout times, but overall pleasant experience.

R
4 years ago

Lovely hotel and great staff, as the aircon system...

Lovely hotel and great staff, as the aircon system was new we experienced a lagging issue which took at least 24hrs to fix with multiple conversations, which is completely understandable but relatively irritating. The staff comped us one night for free, as a result of my partner writing a long, polite complaint letter requesting a discount due to the issue.

J
4 years ago

Attended a wedding hosted at the rooftop room of R...

Attended a wedding hosted at the rooftop room of Rydges and the view was spectacular, could see the whole city from the room and that really made for a special night. The facilities were clean, food was good and the space was fantastic. Would love to come for another event again!

K
4 years ago

We had a wonderful stay. The only thing was when w...

We had a wonderful stay. The only thing was when we checked in we were not made aware of the inclusions of our package so we ordered what we thought was provided for free only to be told that we should of called down to reception after arriving to our room. I think Reception Staff should advise guests of their package inclusions and how they get their entitlements upon check in, rather than leave the guests guessing what to do?. We were given a child's meal free upon check out, but I was not happy that we were not informed. Besides that the room was clean, comfortable and beautifully presented. Room Service was awesome. Love the Rydges Priority Guest Rewards, as it offers so much more than other hotels.

V
4 years ago

Loved the location, quick check in, easy parking a...

Loved the location, quick check in, easy parking and valet service, great rooms. Nice pool and bar but the pool was closed for maintenance, very disappointing. The staff at the pool bar was very arrogant. There were 4 people behind the bar at 11:45am and i came with my friends to have some drinks and nibbles, they made me wait until 12pm to order a beer, they didn't come to me to take the order, 4 people were just standing there inside the bar and i was the only client outside waiting to have my drink! Poor service! Not what you expected from a 5 star hotel!

J
4 years ago

If the quality of the buffet breakfast determines ...

If the quality of the buffet breakfast determines where you stay, you MUST try Rydges! It trumps every buffet brekky we've ever had, and the coffee is exceptional. We stayed an extra night so we could do it all again. Indulgent I know. The staff are efficient and super friendly. That barista, honestly, she's special! If I ever have my own coffee shop, I'm poaching her. Well done!!!

S
4 years ago

We were there for a conference the whole thing was...

We were there for a conference the whole thing was seamless and the staff fantastic helping us with all our gear. Really went above and beyond. Have another conference later in the year looking forward to staying again!

Rydges South Bank Brisbane

Rydges South Bank Brisbane

4.4