Rydges Hotel Wellington **** Reviews

Great room and most comfy bed however only let down was the bathroom which was clean just not as nice as the rest of the facilities that Rydges has to offer. Staff are lovely and this hotel is in a great location

Good sized rooms, walking distance to most places in Wellington. Awesome food both dinner and breakfast in the restaurant.

Great location.....very good food and wonderful service...thank you

Amazing place and very friendly staff. Just a walk down stairs to a beautiful selection of nice restaurants and bars. Very nice luxurious rooms. Very delicious buffet for breakfast. Would recommend.

Awesome. Friendly staff great pool and steam room, spa. Was relaxing. Rooms were sweet. Breakfast was great.

Staff at reception was rude and bathroom was dirty, not impressed

Only rating the on site restaurant: I ordered the seafood chowder for entree and the seafood was bland and tasteless like they used a frozen packet of seafood and thrown it in the mix. For the main I ordered fish and chips (mostly because the red meats were $30-40 just for the steak and it looked like you had to pay for all the sides separately so a single steak meal could have cost upwards of 55-70). I ordered the fish battered and the batter was well over cooked or the oil used was well oveedue ro be replaced and the fish again was bland and tasteless not . The chips resembled mcdonalds fries so the only saving grace was that the salad was nice and waiting staff were very good!

Absolutely beautiful place to stay... walking distance to everything. Excellent service and facilities. Highly recommend it to friends and family.

It's was actually pretty good, but the only things that let me down that day were the spa which I was looking forward to but yeah including the washing room there was hardly any onsite.

This is a great hotel to stay at when in Wellington!

Loved it great room lovely king bed enjoyed pool and breakfast was delicious. Staff lovely and very helpful

Lovely and clean hotel room. Lovely warm service. A great central spot right by parliament which meant we only ever needed to walk to the best spots in Welly. The only downside was that the buffet breakfast in the cafe downstairs was very pricey. Would stay here again in a heartbeat.

May16 Easy to find whether you're driving or a taxi is taking you there. Pricey even for a four stars hotel in the New Zealand capital city of Wellington. The ground floor bar and restaurant are decorated in colours which are too dark for my liking. Excellent meeting rooms and dinner service for functions.

Good hotel. Good conference. Staff excellent. Would stay again and reccomend.

Planned a special weekend to celebrate my daughters 15th birthday. Have stayed here for work, but it would seem if you are staying here personally, the service is not the same. Our room did not get made up after the first night, could not ring and tell reception because the phone in the room did not work. Went to reception and asked for our room
To be made up. But alas 1.5 hours later the room was still the same. May have been a 4/5 hotel in its day, but I would say it's only a 2 at the moment. For $530 for 2 nights expect the room to be serviced. Won't be back for work or pleasure!

I had a pleasant stay at Rydges this week as the staff were nice. They even offered to keep the luggage for few hours without any extra cost, which was exceptional. But with the food there weren't enough options being a vegetarian in the breakfast. The baked beans were off in flavour and that created tummy bug. While when I enquired about dinner vegetarian options I was told the restaurant is meat based only, so won't have anything catering my requirements. So good to stay but will do the food outside next time.

Rediculous prices. $13 glass of warm beer, $5 coke.

Great stay .. friendly staff .. great mini bar and room

Loved what you have done with the upgrade of the restaurant. The same great food and choice of wine so quality is always first. I wouldn't want to eat anywhere else. As always all the staff are helpful and friendly and the rooms are clean and comfortable . A great place to stay.

Fridge leaking water on floor making big wet patch, remote for aircon not operating and stuck on super cold.

Great location for business not so much for pleasure. Good restaurant downstairs.

Great hotel and great restaurant. Has a pool, spa and very small gym.

This hotel was really nice, top hotel. Clean and a bed that was like sleeping on a cloud.

The hotel is beautiful and the service was great. The food at the hotel restaurant was amazing.

They nickel and dime you big time. Our room was great (top floor exec studio). We stayed at 11 different places over 3 weeks, and this one offered the least value for the amount paid. We pre-ordered a 3-pack of craft beer, which was supposed to be waiting in the fridge, which it wasn't. While I was in the shower, someone came by and dropped it off, but it was supposed to be a surprise for my wife, so when 3 heineken's arrived, she was confused and didn't know to push back. We were charged $24 NZD for these too. When I placed the order a few months back, I was confused why I only had the option to get 3. I think it's because they know you need either 2 or 4, so you either pay for 1 too many, or you're forced to order at least another one. When we checked in I asked about parking. They told me it was $20 NZD per day, but would put a $50 NZD hold on my credit card. I was confused by the hold and the front desk guy sort of explained it away by talking about incidentals. The next day I checked out and was charged $50 NZD for parking for less than 24 hours. They charged me their $20 NZD daily rate for the 1 hour of parking for checking in 1 hour early, and then $30 NZD from the official check-in to check-out time. I questioned this and just got a lot of smiles and nods, but no attempt to resolve the situation. My valet receipt even said $20 NZD on it. There are a lot more hotels that value customer service and guest experience more, and I think Rydges is just another chain trying to get every dollar from you in the short-term.

Very central to usual sights and events. Clean and comfortable

Great experience. Very friendly staff, very quiet room, great breakfast. Fantastic location right in the CBD and also close to the train station and the water front.

All staff were friendly and helpful. Lovely room. Great pool and spa. Good location, close to waterfront, parliament house and shopping.

Attended a conference. Good room. Crowded eating area though. Overall a good conference venue.

Great hotel. Really friendly staff. Also the best food at their restaurant.

Goid location, nice food, nice staff, nice rooms, great morning barista, best beds!

Room and location are great. Gym is almost nonexistent and breakfast is complete chaos.

Good hotel good toilet water taste good!
I am Indian

Balcony door was so hard to open hair in bath and towel 1 chair for a two ppl room

Nice hotel. Seemed pretty popular. Great location at that end of CBS.

Great room, lovely staff and a breakfast not to be missed.

Really enjoyed our stay. Staff were really friendly. Top class service
Restraunt downstairs was great also.

Nice hotel, safe and clean, well maintained, convenient location, reasonable prices.

I liked the hotel as it was very clean and professional. However the communication with cost was very poor from staff.I booked my room and car parking weeks in advance to save me time at check in, to only realised there were bond fees. I didn t mind paying for it but I had a budge to stick to and that fee was not in my budge. On our way out of course they deducted one of the nights of car parking that I thought I had paid for to only tell me they didn t take out the second night fee.

Also on check in there was no communication on how to work the room cards, no reminder of check in and out times and that breakfast was included. Overall I wasn t to happy with the hotel and will not ever stay again or recommend to anyone else.

Everybody is friendly, professional and efficient.
Facilities are clean. Bed is soft and comfortable with clean linen.
Room service was good, delivered by a happy young chap.
Breakfast was delicious.
The lady at the checkout was excellent. She suggested Te Papa museum with Gallipoli exhibit.
Thank you everyone for a very pleasant and relaxing weekend

Warm and friendly. Clean rooms and fantastic staff. Loved it, will stay again. Thankyou for making us feel welcome!

This was a really nice place. Stayed on the 16th floor. Great views, Central to everything. Parking costs an extra $30 a night though.

Staff are incredible. So helpful and accommodating! Thank you

Great room and excellent service. Refreshingly good compared to many other NZ hotels that strip it back to the basics. They could not do enough. Location is excellent.

I only go here for the conference rooms when I am invited to things. I don't support Rydges otherwise because they sponsor Wellington rugby and they're an abysmal mess at the moment.

Had a great time. Nice rooms. Great food and close to Wellington night life. Reasonably priced too. Cheers

We went for a friend's 50th birthday. The staff were professional, the food was great. We honestly enjoyed everything.

We booked via phone 2 days ago to request a 2x double bed superior room for my family. After a 5 hour trip coming back from south Island we were greeted with reception telling us they did not have a superior room with 2x double beds available for our family or any booking number, even though it was confirmed over the phone. We also arrived around 7pm & needed to rest, as a family member has a medical condition. We were offered two seperate rooms beside each other though this is not acceptable when it's a family holiday. Not impressed. We ended up staying at another hotel who were very accommodating with our circumstances.

great location for what we needed, the buffet breakfast was superb and staff very helpful. I would stay here again.

Good hotel, bigger room than standard. Great facilities with pool, sauna and cardio room and good service. Room service not that good

Enjoyed our stay. Friendly staff. Nice clean rooms

Arrived to our hotel room and it stunk with what smelt like fly spray.
We noticed the bathroom sink hadnt been cleaned properly. We were only in the room for like 5mins and I couldnt handle the smell of the cleaning products they used to clean the room so went back down to reception and asked for another room due to the strong smell of cleaning products/spray that was used to clean the room.
Reception gave us another room which we moved our stuff to which was much much better.
Later felt sick because i had inhaled the chemical that was in the 1st room that was given to us.
We had to park down the road at prime parking which was a nightmare to park due to the small ramps (not suitable for big vehicles such as suvs) ..however really close to the hotel (5min walk). The spa was nice.. The pool isnt a heated pool so expect swimming in cold water.
However beds were really comfortable which we liked.
Hotel is close to the water front and beehive.. Oh and mcdonalds is around the corner.

The room and bed is really comfy
The air conditioning is bit tricky though make sure you selecting the right setting otherwise will be too hot or too cold

nice pool and facilities soooooo expensive per night

enjoyed it but not as good as rydges at the airport.

Allways stay at Rydges when visiting Wellington, friendly and helpful staff, good facilities and reasonable tariff

Always a great place to stay. Amazing food, hot pool/spa, and helpful staff. Centrally located to everything neat in Wellington.

Awesome experience staying with Rydges at Wellington

#Welcoming Staff
#tasty food
#great room service
#great restaurant downstairs
All together 5stars...

Very nice ambience, convenient location and great service.

This is a nice venue for functions and casual meetings.

New Zealand great country great people it was a pleasure to have a short time there with my good friend

Great atmosphere. Went for a conference on IT, catering food was good.

Good accommodation however dining room freezing and steak for two had undercooked cauli and broc. Hard to even cut with a knife.

Rooms and beds comfortable and clean, staff friendly and efficient and breakfast isn t crazy expensive.

Great location, lovely comfy beds, cleaning women with blonde hair was very kind.

Extremely dirty chairs in the room. Not appropriate for a 4 star hotel. Otherwise the room was ok, but the bathroom is not up to date. Breakfast very neat. Parking is $ 30 extra and you do not have permanent access to the vehicle. Location is good - walking the entire city center can be explored. For 150 the night I would not go.

Bad value for the price. Rather old, bad Internet, air conditioning not working properly, breakfast service not existing.

Love this place, Wellington is such a great place to visit, and the Rydges Wellington just makes you feel like a home away from home. Great staff and a very friendly bunch. Thanks to the team.