Ritz-Carlton Toronto Review

I'm extremely disappointed with the Ritz-Carlton in Toronto. This hotel is nothing but a "brand" and nowhere near worth the money. The rooms are very bland looking and hasn't been updated in a long time. Walking through the hallways feels no different than a Best Western hotel in the US. On top of poorly designed and what seem to be never upgraded, we got a room with a non functioning AC, clogged coffee maker, and only 2 towels. Unless you just want to say "I stayed at the Ritz" I'd not recommend this hotel as a fancy and upscale experience.

Excellent spa service! Lots of snacks offered. Will be returning.

Great scent when entering the facility. Clean environment.

Great hotel and staff. Kids enjoyed the pool and club lounge is well worth the price.

Delicious food preparation, staff was excellent, attentive to every detail, polite, quick and professional. Decor was beautiful. great venue for 500.

It is located in the heart of downtown close to many entertainment venues. The room was clean and the view was great. Staff were very friendly and attentive.

Spent new years here, nice bar. The steak frites was good

It was a wonderful stay! The spa was amazing and staff were helpful and nice. The rooms were amazing too! I especially loved the TV in the mirror feature.

The service is always impeccable. Never a bad stay here.

I loved this place. Very exquisite. Our view of the CN tower was next to non. The room was just splendid and afternoon tea was lovely

Top end hotel with outstanding facilities Great service at Toca and lovee the salt water pool and gym.

Close to the train, 5 minute walk. Good location. The lobby area, bar and restaurant are nice. The room was just OK. Nothing special other than being clean. The breakfast buffet was quite nice and not too expensive during the week ($19)

Enjoyed all the time !!
Great food Great place and friendly staff

Best Hotel in Toronto, especially if you have access to vip suite. Free food and drinks all day

Nice service since the arrival, check in and out process are fast, great view and location.

Firstly, I want to mention that I went to the hotel for a 2 day conference (did not stay at this hotel) so my review will be based on that experience. Beautiful facilities and courteous staff, we never were in lack of anything while there. I also had breakfast at the restaurant one morning and was impressed. Attentive service and delicious food. I cannot name one thing wrong with my experience!

Very nice hotel well situated. Met clients there for dinner.

Great people here. Top notch service. Nice rooms too.

We just returned from a weekend trip in Toronto and stayed at this fabulous hotel.
The service was great from valet to bellhop to the Club Lounge. The staff were all kind and extremely courteous and helpful.
The room was beautiful and spacious with all the amenities one would need.
The Club Lounge was very relaxing with scrumptious delicacies served throughout the day.
I highly recommend staying here as most do and there s a reason for it. It s the best of the best and you re treated like royalty.

Great location. Lovely room. Had a good view of CN tower from our room.

Previewing venue ballroom space for an event. 4th floor ballroom is lovely but the ceilings are low. No windows they are outside the perimeter so when room doors are closed no natural light at all.
Attention to client details is meticulous. Above standard service level.

Love the spa! Staff are friendly, facility was super clean and the deep tissue massage was AMAZING!

Attended a conference here, the venue is beautiful, the food is great and the staff is friendly.

Club floor is great, spa is great, staff are super attentive and friendly. This is a great go-to in Toronto!

Simply the best. Reception, concierge, housekeeping, club room and management give the most exemplary service.

Always a very warm welcome with genuine interest in each customer. I cannot fault their approach or service.

Will most definately be back.

Thank you Ritz Carlton.

Everything you would expect from a Ritz Carlton. Exceptional room and service.

Nice hotel in a good location. The staff is very friendly and endeavored to fulfill all wishes. The pool is also very nice with a view of the CN Tower.

Well set place. Was a comfy stay but wished the beds were a little better.

10/10 experience here. The Ritz never fails to disappoint. My absolute favourite place to have a classy brunch. Although it may seem a bit pricey, the Sunday $97 brunch offers you an exceptional amount of food and the best part- all you can drink mimosas and caesar s. The food makes you want to never stop eating and the service is phenomenal.

Did the monthly cheese and wine experience at toca it was very well organized and very educational. The chef who ran most of the event was excellent. Definitely recommend.

Loved the atmosphere, the service was excellent. Keep up the good work...

Great location
Staff is fantastic.

The experience at the spa was phenomenal from beginning to end. The staff was very polite and professional which enhanced wonderful services and facilities.

It's what 5 star hotels are supposed to be like. Great location (2 blocks from Union Station if you take the UPexpress), comfortable beds and friendly services.

Awesome place! Cleanliness, service, location everything on point

Very quiet, comfortable and nice environment for chatting with friends for a drink, coffee with some snacks.

Excellent venue in ever way. Friendly staff, gorgeous building and great food. Highly recommended for any kind of event.

Great service with the conference in attended. Food catering was top.

Place was beautiful well organized and the food was great.

Great.... More than I expected.. Location was perfect for walk around.

Great property. The staff were friendly. They are building a fireplace for the holidays and you can donate to a great cause and have your name on the wall. Rooms were nice, Spa was great. Concierge staff ( taller man, forgot his name) was very helpful with reservations and recommendations.

Nice hotel to stay at, but their food menu is neanderthal. Zero options other than a salad for a whole food plant based diet. They serve up carcinogenic, artery clogging meat and cheese dishes like the tobacco industry dishes out cigarettes. Lots of fish dishes if you're into consuming mercury and other deadly toxins.

Great guest bathrooms... that's all I could afford!

The only place to stay when in Toronto. The R.C. in Toronto is a 5 star hotel in every sense of the expression. The lobby is immaculate and stylish. The staff is some of the very best we have experienced throughout of many travels.

The rooms are everything you would expect from the Ritz Carlton. The beds are extremely comfortable with gorgeous views of downtown Toronto. The turn down service including turning down the lights and turning on soft jazz on the Bose stereo (A very nice touch).

The pool is not to be missed, plain and simple. I can not say enough for the concierge staff. They helped get reservations with no notice and made it all appear effortless. We will certainly be returning on our next adventure in Toronto.

Happy Travels!

Timothy

OLA Travel & Leisure "Traveling The World, Together"

Top favorite hotel in Toronto! Great service and location. Plenty of good restaurants close by if you are not a fan of Italian in the hotel. The best part is the spa amenities included for guests, steam, sauna, vitality pool and wonderful coed relaxation room with tea and snacks. Nice pool and jacuzzi overlooking the CN Tower. This takes it a notch above four seasons and notches above shangri-la. Spacious lobby with plenty of seats when you are just waiting before and after checkout. The lobby is connected directly to the subterranean passage way to train station and plenty restaurants. No need to step out during those cold and snowy days. Only downside was the room is a little dated compare to more modern four seasons or shangri-la. Would be back next time I'm visiting Toronto.

Even before entering the building, I was greeted with a smile, and very easily guided to where I needed to go for a professional event. Everything was clean and in order, and the breakfast provided with the event was spectacular. Everything was one step above what I've experienced at functions at other hotels.

Swanky, service is good, the only dish worth going for are the truffle fries!

Great place to stay. Very clean rooms, friendly staff, and the rooms are large and they have all the modern accommodations you could want at a nice place. I highly recommend this place.

One of nicest hotel I've ever been. Luxurious rooms, great guest services, valet and room services. Great reception for business events.

best hotels I've yet to stay in. the service was excellent, staff are polite, the rooms are nice and fairly clean

It's the Ritz, that's all that needs to be said. Good food, good service, good rooms...

I was there for a social event. The food and service were top notch. I would definitely go back again for a stay.

Went to toca, service was excellent and food was great

Courtney is a true bartender and he looks after you everytime. He can make any cocktail he has in mind. Its from Justas and Arianne, we love you Courtney and keep up a great work!