Ritz-Carlton Toronto

Ritz-Carlton Toronto Reviews

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4.6
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Went for brunch at the Toca. We had a private room...

Went for brunch at the Toca. We had a private room for a party of 14 people and the service was pretty fast. The ayce seafood buffet was decent but for the price of the buffet I expected a bigger selection of food.

Stayed here for a couple of days in May. Such a be...

Stayed here for a couple of days in May. Such a beautiful hotel! The rooms were clean, had an amazing view and the staff was excellent. The lounge on the 19th floor was great. Drinks and snacks included and it was delicious. I would be happy to stay here again.

We had the best experience. We stayed with our you...

We had the best experience. We stayed with our young children, and the staff (especially Jaya) went above and beyond to make us feel comfortable and at home. I would highly recommend this hotel.

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LOVED OUR STAY HERE! I had booked a room here for ...

LOVED OUR STAY HERE! I had booked a room here for me and my partner for his birthday and everything from trying to set up the DQ ice cream cake pick up to the check-in, valet and room service process was exceptional. You can really appreciate the 5-star service they provide here and the pride they take in maintaining their hotel. The location is also very central and you can easily access the restaurants, tourist sites and bars (during non-COVID times).

Our room was also beautiful. With my platinum elite status we were upgraded to a one-bedroom king suite which had a living room, 1.5 baths and a large king bedroom with a city view. The room was super clean and had all the amenities you would need including nespresso coffee maker, toiletries, bath robes and slippers etc etc.

Overall the service was exceptional, the room was gorgeous and we are definitely planning to stay here again!

Great service all around. Smooth check-in and help...

Great service all around. Smooth check-in and helpful staff. Bed was super comfortable and having a stand up shower + bath was great. Non-fog bathroom mirror and really good clean service during the day.

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Spent 3 nights at his facility and it was fantasti...

Spent 3 nights at his facility and it was fantastic. Corner suite was luxury!
Had 2 breakfasts and a dinner in Toca a wonderful dining experience.
The Ritz Bar was a great surprise excellent menu and drinks.
The staff was all gracious and will make this my destination anytime in Toronto!

Thank you @ritzcarltontoronto for the consistent s...

Thank you @ritzcarltontoronto for the consistent service and putting your guest first.<br/>I frequently visit and celebrated my birthdays at the DEQ.<br/>Our last time I was there for my sister's bachelorette in August.<br/>ALLERGY ALERT situation was handled very well.<br/>*Even after the confirmation of our allergies (while making the reservation and prior to taking our orders), they sent out food with truffles - my sister has mushroom allergy . <br/>Our server, Ashely was amazing and so as the rest of their team. We had a great time, we'll be back.

We came for a couples massage at spa my blend. Fro...

We came for a couples massage at spa my blend. From the moment we stepped through the doors, we were treated like VIP's. The facilities are clean and modern. The massage was wonderful. Do not miss the eucalyptus steam room!

Friendly staff.. slow service and small portions s...

Friendly staff.. slow service and small portions sizes.. they had over charged us had to speak to a few people to have it corrected.. once you spoke to the correct people then it was taken care of without any issues

Amazing staff! Our sons (7 and 8) were treated lik...

Amazing staff! Our sons (7 and 8) were treated like kings by Juvelyn with cookies, milk, balloons and photo cards of their fishing trip form the day! The rooms were well appointed and the food delicious. Prime location as well. Again, I would like to rave about the staff. They (everyone from bellman to Juvelyn) are so incredibly welcoming and kind. We will definitely be coming back to this Ritz! It is now one of our favorites (along with Barcelona, Amelia Island, etc) thank you for making our trip to Toronto so memorable!!

We stayed here Thursday night as a staycation. I c...

We stayed here Thursday night as a staycation. I can t speak highly enough of the staff and facilities. After checking out we toured the neighbourhood and spontaneously decided to stay one more night. We were happy to stay in the same room, but the staff were so overjoyed to see us, they upgraded our room to a full suite! I have some environmental sensitivities and Pradita at the front desk was exceptionally accommodating to my needs. Everyone made us feel welcome and valued. The rooms were beautiful and the premises were immaculate. Highest recommendation and huge thanks to the staff for helping us create great memories during trying times for everyone! This was my first Ritz experience. I m now a customer for life. Thank you!

Review for TOCA restaurant: food is good and wine ...

Review for TOCA restaurant: food is good and wine selection on par with what would be expected for such establishment. Staff was great to deal with. However, the food (and particularly the wine) is on the expensive side for the quality you are getting. Possible to get same quality for lesser price. However, it's still a good night out.

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Ritz-Carlton Toronto

Ritz-Carlton Toronto

4.6