Richmond Pamukkale Thermal Hotel Reviews

The environment is not bad, hot springs can be found in the hotel.

The hotel does has a big pool, surprising big restaurant but room is small and lack OD facilities in room.
No tissue, slippers and our room is without hand towels.
The food is the restaurant is acceptable good but we met a rude waiter.
Pretty disappointed stay.

The hotel was very nice but the staff I wasn't happy asked for an iron I didn't get it but the staff in the dinning room was excellent

We never had a good time compared to the money we gave.
They say they have a jacuzzi but they don't advertise, the sauna is small.
Meals were served as a main course at the level of a 3 star hotel, although the hotel was full of people in the evening.
The air conditioning in the rooms does not heat free blowers ask for additional duvets we wanted.
The beds are small ..
Obviously for the first time the hotel experience will be preferred for people who will make the transition from the hostel to the hotel, but friends like me who see and spend are not satisfied.
This is also according to what you say according to prices in the same region 1 click cheaper than the lycus rivere can be said.
Plus, the hot water pool outside is nice but the room is low, maybe 70 - 80 cm, the knees of people ache twist ..

The staff is very friendly. Thermal pool is excellent

It's like a three star in Spain, but quite acceptable for what Turkey is like.

Nice hotel, new clean. There are things to improve: long the journey to room 2118 should have another more convenient access to the entire corridor. Another thing to improve at breakfast machines do not work well spills coffee milk water on the floor. It needs ashtrays and place to throw away empty bottles etc. Equally very compliant despite having been a soy night

- They're small.
-We came in 4 hours.
- Food's not good. There are few. The cook doesn't cook meat. Like a tire.

- Nice place.
- Staff's fine.
- There is a beautiful playroom with large and large windows. For the children, and they have staff, they are very interested.

Very good hotel With an outdoor thermal pool that closes at 12 p.m.

Everyone from the reception to the housekeeping staff, from the entrance to the hotel, is smiling, the waiters are buzzing. Pet friendly, rooms, hotel, restaurant sparkling, thermal pools are very nice. Soap shampoo towel bathrobe everything is more than enough. No need to take anything. The best of everything has been chosen. Quality products are used, when you have a little problem, they solve the problem in 5 minutes. Bathroom expenses are clogged, our room changed immediately. There is a parking lot, even an electric vehicle filling place. Suitable for disabled people. The food is very delicious. You are more than satisfied. Minibar fees are suitable, for example small water 2 TL. The hotel garden has large walking areas. Animal friendly. You can spend a comfortable time with your cat or dog in the garden area. I did not find any flaws, the prices are very affordable compared to this service. The hotel offers full board accommodation. He deserves 5 stars too much. A hotel I can go to many times.

Forget this hotel, rooms small, service bad, food bland, rooms need maintenance, paint peeling, loose power points, and expensive....go the extra 10 minute drive to the next town...

Indoor thermal pool sauna massage fitnes outdoor thermal pool outdoor pool children pool. Ideal to relax and spend a thermal weekend. Morning and dinner are healthy and varied. There are also activities for children in family stays. I advise

employees trained, friendly and enthusiastic to solve the business. hotel clean, rooms clean. People smoothie. My 20 month old son and I stayed with my wife satisfied. I advise. The Richmond brand is now our preferred choice.

The rooms are nice clean.The thermal pool is nice especially for all the sea feet under the feet we love the garden of the hotel. Women's and men's opening hours can be divided

They serve the drinks secretly and they don't pour the alcohol they say on you, but they do charge you for it.
They tried to fool me and my friend. We ordered two glasses and they served us under the table, so they only saw what they put into the glasses.
We told them it didn't taste like alcohol and then they served us a little over the top of the same glass.
The next day, before we left, and knowing that we belonged to an excursion of 20 people, they wanted to charge us two more drinks. We told them that: 1) they served them under the table and we did not see what they put in, 2) it was not only us two who tried the glasses, it was two more people who said that they did not carry alcohol, 3) if they wanted to charge us two times, they should have warned.
In addition to trying to scam us, they delayed us and the entire group in which we were traveling for more than 40 minutes.

The facility is excellent, the staff are wonderful, the hygiene is very nice I would definitely recommend

I did not like the place, we arrived and the bathroom was dirty, with sticks and outside of that was the cleaning brush inside the toilet, and it is the first hotel of the 4 that I have in Turkey that does not put you nor courtesy water. In the other hotels, there was shower gel, shampoo, conditioning cream and here only shampoo.

I highly recommend the staff at Richmond Cotton Castle Hotel who have spent a very nice holiday all inclusive quality ...

Hotel without elevator. Small rooms. Suspicious employees. Cleanliness leaves you suspicious. Spoiled bedding

Wonderful resort where you can rest after your visit to Pamukkale. Perhaps the elevator is missing for the elderly

We went to karate competitions. According to the agreement, we could not even drink tea and water in the reception bars. They only have outdoor pools. If you want an indoor swimming pool, you need to use the thermal swimming pool. The outdoor pool is not overly clean as it is at every hotel. There is also the thermal pool on the outside. But the indoor thermal pool was really perfect if you use it. The dishes are very varied. Some are delicious, some not. Our hotel rooms were really very clean. 'House Keeper' room with the names of the staff in the arms of the hands of ...

5 star hotel, good service with hot springs, highly recommended

The service in the hotel is nice I like it very much ..

Not many choices in Pamukkale. Therefore, stayed in this hotel.

The hotel has all of the charm and convenience of a busy train station. Dozens of tourist buses, bring hundreds of tourists here every day to stay, usually for short time and move on. For the number of tourists they process, they are desperately short on staff.

For instance, the breakfast is far from peaceful and pleasurable. A huge hall that fits hundreds of tourists is serviced by only 2-3 staff members. It is chaos. People run, shout. Hot food is cold, tables are not cleared from dirty plates.

We checked in one room first, but the AC was not working and it was noisy because it was facing the pool (music was playing). Asked to change the room. To their credit, hotel accommodated us. However, the new room did not have working AC either. That is, the fan was working, but the air never cooled sufficiently to have a comfortable sleep. In the morning, once the sun was out, the room became unbearably hot.

They are charging an arm and a leg for everything. A bottle of water that is 2 lira in a supermarket was sold for 8 lira in the hotel. No complimentary water, but a recommendation not to drink from the tap (common suggestion in Turkey), but use their minibar instead. Basically, they know that tourists do not have many choices and take advantage of this.

So, if you find other places to stay in Pamukkale, try those. I have heard that not many choices in Pamukkale area. Certainly Richmond Pamukkale Thermal hotel is a bad choice. I would not stay here again.

A clean hotel. Staff friendly, helpful. The beds were comfortable. The variety of food was adequate and delicious. There are two pools, one of which is thermal. Pools are open until late.

A place where you can fully relax. Almost all of the waiters were friendly helpful. We are satisfied. We recommend.

Hello there,
We've come to your hotel by chance. We stayed for 2 nights in one of the nearby hotels, but we left the hotel immediately because it was clean and the food was pretty bad. We discovered your hotel while you were investigating. Everyone from the reception staff to the floor staff was very friendly and friendly. The cleanliness of the rooms, the cleanliness of the pool, the care of the gardens was very good. I also thank the room service. It was quite fast and had wonderful presentations. In short, if we go again, we will come from Istanbul.

Cozy hotel near Pamukkale. Room and food in order. Pool area clean. Kids had a blast ... stayed two nights. To recommend.

Typical turkish hotel under a multinational name. Average quality of construction, unpleasant decoration and missing details. Low quality of bath material; belly dance all night at pool area noisy..

Beautiful outside, i don't liked the room has a damp smell, the carpet and bathroom look like no cleaning.

I have stayed in many 5 star hotels so far. This hotel's hospitality deserves a strong respect from the guests.. thank you.. a very good experience...

It will be better if this hotel provide separate indoor thermal pool for ladies. Muslimah can enjoy this indoor thermal pool without being forced to show their aurat.

Asuman hanim and Yilmaz bey basta. I stayed at every segment hotel for 20 years. The most competent staff in Gordugum.
Every place is clean.
All dishes are top quality.
For the first time in my life I have seen a quality hotel with every element.

Close to limestone terraces. Hot thermal water inside the building. Delicious food.

Hotel Sea Very Cool Air Conditioners Rooms Hot Serving Risbeen Alley Rugs and Bakers Internet Disabled Dining Dishes Only Bathrooms Quesas and Rails Rough

Wretched. First of all, old. On the other hand the rooms are not clean. His bath smells like goat-sheep. Also bad tourist nest. Non-cultural tourists, cheap tourists and cheap tours of the haunt of Pamukkale. He can't handle the crowd. I wanted drinking water in the room, but it didn't. I had to get out. I sleep on the street, I won't come back.

Air conditioning was off in May +32... The best advice we got was: turn the lights off, so the bugs will not be attracted to the light and open the window. Room was ok, stuff at the reception was rude.

Terrible Services !!! 5 Star hotel with a very RUDE and BAD attitude from their staff especially F&B dept (restaurant) !!! and they just throw Our luggage infront of the room , can you imagine if it missing ?!!??

Please dont waste your money!

The reception was very indifferent and smiling no face

I was worried that it was very old, but the inside is clean and good. There is no electric port. I like the underground hot spring pool and the outdoor pool. Irony water, so red and muddy

Bed is good, but there is no water, coffee or tea in the room. (Things to improve). The air-conditioning is always hot air, unable to change temperature.
Thermal pool looks interesting.

my disgusting expectations were not met in the hotel did not have a constant sound of the sound of the midnight sleep while playing in the lobby up to 1 hour playing dancer did not even want to talk about everything was not even wanted to drink before I did not go to a place like this bi bi bios do not go further advice

We stayed one night despite him was full, was super.

Pretty nice hotel. We had a very pleasant time. The dinners and staff were quite good. Thermal pools available to be closed and open. Also the normal swimming pool is nice. Thank you for staying as long as we stayed. Recommended operation.

Lack of information. New, rooms are clean, facilities are nice.

The rooms should have water catering. Water is a basic need ultimately.

Large hotel a lot of people .... Unprofessional service

The Treventers are gorgeous. I'm in summer again Yaz

Very nice, clean and well maintained hotel. Close to the travertens of Pamukkale. You can practically walk to the North Gate. Has a nice large outdoor pool in addition to two thermal pools.

We stayed in June 2017.It was nice.Rooms weren't bad.But there wasn't a balcony.It was very varied.On the outside and outside there was a hot water pool.We didn't try the outside.It was nice in the swimming pool.I also have a swimming pool.Karahayit locality.Rental bicycle services there.Also the reception With the help of the help of the car without renting the car was helped. The price of the water in the fridge was high.

Door is broken; room is dirty. Terrible experience..

21marta 3 days we went to the family every day to cook everything you can think of the perfect hotel clean cleanness of the food was so great to touch the night without touching the taste of the food every day to see the different and delicious food of course, the variety of meals and plenty of food and plenty of food I'm going to write a month and a half ago ninova termalle we went hungry for two-day food and apathy was a pity for my money, and I would recommend the thermal pouch every Tuesday I would recommend to all my friends would go to the other day because I would recommend my friends go to the hotel, we go to the information we go every year I said that my thermal hotel richmond is a hundred percent in the rating night entertainment could be a little more enthusiastic in short everything coook mu cook did not show us our room when we just entered the first hotel did not introduce the hotel I went to the reception you will not complete the hotel The religion was beautiful, except we found it at the end when we looked for the sauna thermals we found ourselves at the very end it was difficult to find someone who just looked at the hotel just first upon arrival. We found it hard to find a thermal and sauna room because sora sora sora sora

Thank you so much for helping me to meet the Richmond family, I spent a very good 10 days in this thermal hotel, with its staff, cleanliness, the sensitivity of the dishes, the richness of the menus, the lamb fish, chicken, beef and rich dessert varieties at 4 o'clock with the menu that attracts you. and a very addictive beautiful family environment that is difficult to leave and also the feature of this hotel is that its water is very beautiful.

The hotel building does not deserve the rooms 5yildiz staff working very friendly friendly yavv 20 times a day cut the electricity is very ac p or my luck was no longer coincided with me