Curwens Solicitors Hoddesdon Review

Excellent solicitors , very helpful even in these difficult times .

My experience with Curwens and Matthew Taylor has not been positive. My transaction was the most vanilla it could be: myself the buyer had no chain, the seller had no chain, mortgage offer from Nationwide issued quite quickly and I was purchasing a freehold property... For a full month I could not get in touch with Matthew - he didn't reply to emails, when I called his direct line it was never picked up and voicemails I left were not followed up (occasionally the voicemails box was even full and I could not leave a voicemail) and when I called the office and asked to be put through to Matthew, they wouldn't be able to transfer me as Matthew was either not available or in meetings... and he did not come back to me during that month either. To make things worse he sent enquiries to the wrong selling solicitor which caused a 2 week delay and this was only picked up upon my repeated insistence when I was despairing. In the end the transaction went through with only 1 week spare before I had to vacate my rental accommodation, despite allowing myself plenty of time before handing in my rental notice. Matthew's lack of communication and his mistake emailing the wrong socilitor caused me lots of stress and my sleep suffered on many nights... I have raised a complaint and asked for reasonable compensation and after 10 weeks of raising the complaint, the main partner Alan Carter still has not come back to me. Now I'm having to contact the Legal Ombudsman to follow this up.

Curwens is not taking responsibility for the subservice they provided to me, the mistakes and the stress. I feel they just took the money and don't care about the subservice and the undue stress they caused to me.

Matthew and team were amazing on my recent sale. They were efficient and extremely professional. Would highly recommend and will definitely be using them in the future!

Very professional service, I would highly recommend this solicitors and reasonably priced.

I have used Curwens (through a few name changes) for many years now. Whilst the conveyancing was successful their communication has deteriorated noticeably over the years. It is now commonplace to be transferred to an internal voicemail during business hours and messages left asking for a response were not always replied to, even after a couple of days.

Matthew was fantastic throughout the process of selling my home. Diligent, polite and answered emails very quickly. A pleasure to work with.

Claire was very personable and helped me proceed with divorce and financial settlement with clear advice and prompt response.
Very grateful and highly recommend.

I have been given exceptional service to complete on my first property by Matthew Taylor specially during these unprecedented times he kept me updated with all the progress in my application through phone and emails, I am delighted by the whole team at Curwens who helped me to Complete in time their service is not only professional but also client centric.And I highly recommend Curwens and Matthew Taylor specially if your looking to buy your first property.

Claire was really helpful with the Divorce process and always had useful advice. I would recommend her services.

I would highly recommend using Curwens Solicitors, very professional.
Matthew Taylor dealt with my case and he was very helpful, kept me informed at all stages.

Communication was excellent, if I needed to speak with Matthew he was always available or would call back that same day.

Fantastic customer service, excellent knowledge.

Thank you so much

Matthew has been fantastic on my recent sale and purchase. I've used Curwens three times now and have recommended their service to many more people. Great communication, friendly staff, and super quick too - many thanks to Matthew and his team, top notch.

Kelly was a great help when our Granddad was selling and buying his new property. He was not at all familiar with the process and easily confused. Kelly went above a beyond (with a lot of patience) to make sure he understood what was happening every step of the way. We would highly recommend Curwens and their services.

Matthew Taylor dealt with both our sale and purchase. Excellent service. Diligent, responsive and prompt, everything you would want from a Conveyancing Solicitor. Thank you Matthew for the most professional service.

Matthew is a credit to the Curwen team! As first time buyers we had a lot of questions and Matthew was always on hand to answer or help. The process was smooth, quick and easy and we never had to ask twice for anything. Thank you Matthew, we highly recommend you!

We have used Curwen's for many years now for all personal and company business and have always had great service from friendly and efficient teams within the business.
We have recently sold one of our office premises and engaged Curwen's to deal with this for us.
The process was very drawn out due to several bank solicitors for the buyer which was rather frustrating for us but Julie Hussey and the team at Curwen's Hoddesdon were completely on the ball at all times, giving relevant information & chasing the buyers solicitors, totally professional at all times keeping us informed as to where things were regarding the sale.

Totally recommend the company and staff within.

Matthew was exemplary in what turned out to be a tricky purchase. Despite a number of curveballs thrown by the sellers solicitor at the last minute Matthew was unflappable in a crisis and I would not hesitate to use him again and again.

Curwens have a fantastic, knowledgable team - Matthew Taylor I find always goes beyond expectations, knows how to work to a deadline along with being very efficient and competent in his work. Would recommend him without any hesitation - keep up the good work.

Outstanding, professional, & Quick!

I have used Curwens a few times now and every time they exceed expectations. The reception, assistants and Solicitors are very friendly, professional, responsive and all round great!
I would highly recommend Matthew Taylor for property conveyancing and the whole Curwens team!

Thank you again!

Helen

Would highly recommend Matthew Taylor at Curwens. As a first time buyer Matthew's knowledge and experience was invaluable. Whilst experiencing some difficult sellers Matthew was always available to offer advice, support and would give regular updates on how the process was proceeding. I will definitely hire Matthew again in the future, he made a difficult process very manageable.