Resort at Squaw Creek by Destination Hotels and Resorts

Resort at Squaw Creek by Destination Hotels and Resorts Review

Reviews 822
4.5
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C
3 years ago

We took a weekend getaway with our teenage son thi...

We took a weekend getaway with our teenage son this weekend and this was our first stay at this property and they did an amazing job. We stayed at the Ritz-Carlton 2 weekends prior for our anniversary and this property blew the Ritz out of the water on nearly every level - service, food, amenities - with COVD restrictions in place.

They had all the expected precautions in place for the current COVID environment, but handled everything very well. While the nicer restaurant was closed, the rest of the resort was open and welcoming.

Check-in was easy and our room was nice. They had a label across the door "certifying" the cleanliness of the room. It was a nice touch, but probably more marketing to put people at ease than anything.

We had a 1-bedroom fireplace suite. The room was nice and well laid out, albeit small. Having a kitchenette, dining table and living room would be great for an extended stay - we were only there 3 days.

We booked a pool cabana for Saturday and Sam Brown, our cabana attendant was awesome. Even though her section ended up being the other side of the pool from us, she never missed a beat and took great care of us.

They had a decent menu poolside and a great menu at the restaurant that was open. Staff was abundant, friendly and ready to serve the guests. Contrast this with our experience at the Ritz 2-weeks prior - ridiculously limited menu for the level of resort, limited staffing with nearly zero guest interaction and care for service that the Ritz is known for worldwide. Oh and Squaw Creek was at a lower price.

As a travel photographer/blogger, the landscape around the resort is amazing. You just can't beat Squaw Valley. I came away with ton's of great shots.

Resort at Squaw Creek, thank you for a great weekend. I know the current restrictions make operations tough, but you guys are handling it brilliantly. We will be back.

A
3 years ago

This is a massive resort with hotel, shoppings ame...

This is a massive resort with hotel, shoppings amenities, galore. But be prepared to pay for it, average room rates are several hundred dollars a night.

Getting to the slopes takes a while, longer than I thought (1.5 hr from the hotel), though this depends on which part of the resort you stay at.

Z
3 years ago

First, the resort is nicely done and has the adver...

First, the resort is nicely done and has the advertised amenities. Had some issues with staff and process.
When I arrived at 4:00 my reservation was "lost". Had to wait about 30 minutes while they figured it out, the front desk person was nice but said it was a backlog issue.
When I got there I asked if I could plug in my car. I was told that only came with the $50 valet parking but the place was nearly empty and the $20 parking was wide open. But, if things were slow I could check in my car to the valet, leave it to get charged, and come back for it in 4 hours. On day to I went out early at 6:30 and checked, the charger was empty. Then I trucked all the way to the Bell Desk, he said OK it was a good time to get my car charged up. Next I walked past two large, frozen and empty valet-only lots where I proceeded to the self-park lot. I got my car warm to scrape ice and clear the windshield enough to drive around to the charger near the lobby. When I got back the Bellman was gone again, and when he returned after being inside his office, he said he had changed his mind and I could no longer charge my car there. The space was still open that was not the reason.

With staff that is that rude and disorganized it is no wonder it's practically empty. I suggest Heavenly or NorthStar if you are looking for ski-in, ski-out resort. I won't be back to Squaw myself.

M
3 years ago

The service at the resort was excellent. The accom...

The service at the resort was excellent. The accommodations top notch. I do not ski and was at the resort for a conference. So, I can only speak to the facilities. The setting is gorgeous. Staff was friendly and helpful.

K
3 years ago

Ski in, ski out, how could it get better?! Plus th...

Ski in, ski out, how could it get better?! Plus there s a large heated pool, hot tub, and space to relax and enjoy the scenery. Rooms are nice and comfortable, large bathrooms, and decently equipped kitchenettes.

C
3 years ago

Good

C
3 years ago

Nice

C
3 years ago

Booked a huge group here. They were amazing. The D...

Booked a huge group here. They were amazing. The Director of Sales, Monica, is an absolute star. Sales operations Jillian was fantastic and ready to do whatever it would take to make our event a success. The event went beautifully. Our guests were beyond impressed. I highly recommend the Resort at Squaw Creek for your event or just a weekend trip. (I've had many of these but that's another 5 start post)

A
3 years ago

We had a sickness in the family and had to change ...

We had a sickness in the family and had to change some days around. Mira in reservations was kind and helpful. She was compassionate and went the extra mile to help us. We are so excited for our upcoming stay and thankful to Mira for her great help!! Thank you!

P
3 years ago

Got a good deal on Expedia for a valley view suite...

Got a good deal on Expedia for a valley view suite. The room is amazing and the view is nice even on the off season. Was great for a relaxing weekend for two but could easily fit 4 people in this room with the couch bed. Will definitely return... If the price is right.

C
3 years ago

Good

A
3 years ago

Best Resort I've gone to in some time. Went for a ...

Best Resort I've gone to in some time. Went for a conference and arrived during the early morning (around 3-4 am) and was welcomed by the staff (also of the highlights of this resort). The view was stunning and look forward to coming back on a private vacation during the winter.

S
3 years ago

We had a comfortable experience but there were ele...

We had a comfortable experience but there were elements of the rooms that seemed low quality, like one sliding bathroom door wouldn't slide properly and another door wouldn't close fully. Otherwise the grounds were beautiful and the staff was friendly.

S
3 years ago

Very nice rooms with free open wifi that is about ...

Very nice rooms with free open wifi that is about 20 mbs in speed. However for the price it is over rated. To do most activities will cost you. There are few signs to tell you how to get to trails and guided ones are $55. There is a nice pool with a water slide so that's nice. There are stores on the premise for some light shopping. Overall not really worth staying at unless you're willing to keep shelling out money.

E
3 years ago

NA

b
3 years ago

The view was fantastic. The hotel staff was really...

The view was fantastic. The hotel staff was really awesome and has great service. The only qualm I had was that the body shower soap team out in my bathroom and even though I told the front desk to replace it, they had not done so by the evening. Every other thing was beautiful and wonderful.

G
3 years ago

Great service and huge rooms! The food was surpris...

Great service and huge rooms! The food was surprisingly excellent, especially the breakfast buffet (though a tad expensive, but worth it). Super convenient that it's right next to one of the ski lifts (for intermediate and advanced skiiers) that connects with the main village. The ice skating rink is also super cute!

S
3 years ago

The place has breathtaking views of the valley. He...

The place has breathtaking views of the valley. Hence four Star rating.

The Cafe there are just ok and a bit pricey. E.g. $30+ for a to go sandwich, chips and a cookie.

Rooms have a great view too, but bed are pretty basic.

S
3 years ago

Our family of four rented a room for a couple of d...

Our family of four rented a room for a couple of days during Christmas week and had a great time. We ate at Montagna once, got snacks at the cafe, went in the pool and hot tub, used the exercise facility, got my snowboard waxed and tuned, did a short snowshoe hike over to Squaw Village, and used Red Dog lift to ski the Lake Trail back to the resort. We also used the ski valet service and the Resort Shuttle. When we missed the shuttle one night, I used the Mountaineer app to summon a free ride over to Squaw Village for dinner. You'll see a bunch of dogs here. We found out that you have to be an owner at the resort in order to have a dog on the property.

J
3 years ago

We were nervous after reading some of the reviews ...

We were nervous after reading some of the reviews but found the resort to be beautiful. Rooms were clean, modern and comfortable. There are multiple restaurant options onsite and a 3 minute free shuttle to Squaw vally. The skiing is amazing.

J
3 years ago

I very much enjoyed staying here, but this Resort ...

I very much enjoyed staying here, but this Resort is definitely very hit-and-miss. The food is mostly a mess, while they charge some of the highest prices for food I've seen at resorts. I don't mind paying high prices for good quality, but it's pretty irritating when you feel like you're eating at an amusement park but paying for a five star restaurant. However the pools in the atmosphere are really nice, and the staff is really nice also.

T
3 years ago

Spent five nights here with my wife during a busin...

Spent five nights here with my wife during a business conference. We really enjoyed the amenities, though we felt the restaurant prices were a bit steep. The resort staff was really helpful and cheerful and the rooms were spacious and comfortable. It's a really good place to spend the time. The resort is also conveniently placed just up the hill from the Olympic Village from the 1960 Winter Games. The resort runs a free shuttle every 15 to 30 minutes depending on the event in progress and the demand. Fun! Highly recommended. I hope the group books this place again for next year.

C
3 years ago

It is not a ski in ski out for beginners! The lif...

It is not a ski in ski out for beginners! The lift at the lodge does not have any green runs, therefore you will need to drive or take a shuttle. The resort is not connected, so in the winter you have to take a walk outside to get to the hot tubs or to the spa or to any activities, it is weird walking in your robe outside to the spa. It has children's activities but they seem unorganized and so spread out that they are hard to find. Nice place, but for families with young kids in the winter it is probably more convenient to stay in the village.

R
3 years ago

Amazing experience staying here. Definitely take t...

Amazing experience staying here. Definitely take the valley view (only $25 more). Keep one day for enjoying @resort, specially the heated tubs, slides and 4 in-resort restaurants.

1 star less because on arrival, at 5 pm, they made me wait because room wasn't clean. Also made me stand in line twice.

D
3 years ago

Warning! When booking thru AirBnB or Vrbo keep in ...

Warning! When booking thru AirBnB or Vrbo keep in mind the resort fees. They will charge you to have coffee a robe for the pool and other amenities that are not explicitly stated. We received no coffee, robes or anything special and they still tried to charge us. We explained to them the situation and they reversed the charges otherwise this would be a rating of 1 as we were mad about it due to various talks with Management. Probably won't be back, we'll stay somewhere else.

C
3 years ago

We visited for Easter Weekend. There were a lot of...

We visited for Easter Weekend. There were a lot of kid-friendly Easter activities planned. We we're lucky there was still snow on the ground. The heated pool is a plus and a water slide was turned on because the temp during the day was warm enough. Great service and helpful staff. We will definitely return in the future.

Resort at Squaw Creek by Destination Hotels and Resorts

Resort at Squaw Creek by Destination Hotels and Resorts

4.5