We paid everything by card directly to the restaurants and services on site
At checkout I had the unpleasant surprise of seeing I was charged a full week for a rollaway bed that we cancelled 5 minutes after our request on the first day
I was charged extra spa service for $175 and extra $350 that I'm still trying to understand ...
Overall great experience it s nice , beautiful Mountain View s I would definitely come back with my family next year
Ooo yeah almost forgot a great hospitality story from our service cleaning lady named Antonia (tonita) she was so kind and always kept our room clean , she s funny and hard working.
The area is very scenic and my room was very nice. Hiking up the Shirley Canyon trail was fun.
Great resort with multiple restaurants, outdoor pool and hot tubs, and a spa. Free shuttle to squaw village. The staff is very friendly.
Intimate feeling hotel never feels over crowded. Quiet and peaceful. Stellar views. Awesome pool. Fabulous spa services Superb service on all fronts. I adore this resort.
Service, accommodations and food were all over the board, sometimes good, sometimes bad.
Amazing resort for snow activities, very comfortable and relaxing. Highly recommended
Staff is always friendly and super easy access to the lift! Would definitely stay again since it makes skiing at squaw valley so convenient.
This place is soooo nice. There is a cozy lobby with chess, a swimming pool, a gym, a hot tub, and 3 bigger restaurants, with a few smaller cafes. This place also has free WiFi (I think) which is a nice bonus. There is also good skiing, and the lift starts on the resort. I really recommend this place.
This hotel is horrible. Management and services have gone downhill for the past 10 years. This past week the hotel laid off their ENTIRE guest services division with NO notice. They told everyone last Friday they were laid off and had everyone's vacation and sick pay on a check ready to go and told everyone to not come back in. They hired out a contract company to take over and it has been confirmed that the new company is not hiring any of the old guys back based on requests from the Resort at Squaw Creek. A lot of the guys who worked there were there for over 20 years and got their benefits through the company and have families. The family benefits end this week (yes, that is only one weeks notice for end of employee benefits). I hope this place goes out of business because this is a small town and everyone knows what they did to these people who have families, mortgages, etc. The way this all went down is so disrespectful and disgusting. I hope they get sued.
Beautiful views, yummy food, great and friendly service, lots of ammentities. A couple swimming pools and several hot tubs- really beautiful outdoor space. Lawn games, bike and other rentals. Will be back!
Dinner was good overall but the sorbet was mediocre
Nice location. Friendly staff. Clean, comfortable. A little overpriced, but not insanely so.
Absolutely beautiful grounds and the staff were extremely friendly (Joe at the front desk was great). The views are absolutely breathtaking and the pool area is fantastic. The rooms were slightly dated and the outside stairs were definitely in need of repairs. The air conditioning in our room never worked, even after they sent someone to fix it. Overall it is a beautiful resort that just needs a little work.
Bartender was full of himself and rude! Not impressed
We come here every year. Though a little bit away from the valley, the lodge is cozy
Air conditioning in room hardly worked. The room was hot constantly and the hallways were cool. Hotel staff insisted there was nothing they could do. Everything else was outstanding.
excellent! Five minute shuttle ride to Squaw Village. Ten minute drive to lake Tahoe. Food and staff were all good. No complaints at all.
Awesome rooms. Beautiful scenery. Great hikes. Recommend. Plan activities before coming
Beautiful location and an amazing view of the valley from the suite room. Free shuttle to/from the village is a nice perk. Loved the pancakes we ordered for breakfast.
Nothing about this restaurant is less than premium quality and service. Very very good and accommodating. The setting isn't bad either.
This going course is spectacular, with views you can only find at a mountain course. It's a very tough course..
Beautiful views, and great accommodations! Would love to come back with the wife.
If anyone is trying to find bargain deals for hotels and resorts head to . reserved a hotel on there and they had the lowest rates any where!
Lovely resort community in West Tahoe area. We came during the summertime and have enjoyed the outdoor activities and warm weather! Beautiful spaces indoor and out -- and staff are all friendly and helpful.
Fireplace suite was amazing. Great views. Ski on ski off was very convenient as well as their breakfast shop. Would definitely come back.
Absolutely gorgeous resort, awesome restaurants, perfectly located with its own ski lift
High end in Tahoe doesn't come much better. The lift access is also great.
Our favorite place to stay in Lake Tahoe. Great location! The is actually a chair life for Squaw Valley at the hotel. The rooms are very nice and have great views of the valley and mountains. The pool and Jacuzzis are great. The sports bar is a great place to grab food.
I'm very fortunate to have been to a few fine resorts in my day and this is by far the worst customer service I've seen. No one can answer any questions. No one knew where anything was. We even called the pizza shop at the resort to see if we could get directions and they weren't even sure they were on the resort (we checked and it was). I'd say there was at least 10 different instances that came up in my week stay that I was blown away by the god-awful service. Normally, I am very grateful for even being in the position to be at a "5 Star" resort, and wouldn't even write a review, however, I feel that people need to know that is is not worth the money at all. The resort does look very nice and has a shuttle to the ski village, but there are other places much cheaper that are even closer.
The place to be at to enjoy a wonderful vacation with family. Very close to ski slopes. Great hospitality. Food choices for vegeterians inside the resort aren't that great and just drive to fireside pizza in the village for a hearty vegeterians meal
I had the pleasure of staying here for 5 nights. The
Resort is breathtaking with wonderful outdoor vistas, plenty of hiking trails, pools, spa, hot tubs, bicycle rentals, golf course & a ski lift. There is also a courtesy shuttle that takes you from the lobby to the Olympic Village. There are a number of restaurants. However, I didn't try the upscale steak house or the pizza place. The concierge was super helpful. She directed us to a number of good restaurants & activities. The staff is friendly & accommodating. The rooms are spacious & attractive. There are a good number of family rooms too. The resort is dog friendly.
The downside... to stay here is not cheap. It wasn't inexpensive in the summer & increases in the winter for the slopes. Parking is by the night & there is only Valet parking. (The Valets do bring your vehicle quickly & offer you water for the journeys.) There is also a $20 a night resort fee, tacked on to your bill, in addition to taxes & the parking.
This is also not a disability friendly resort. It is a distance from the lobby to the hotel but it is all 1 level. However, for any of the other attractions like the spa, the pools, the hot tubs the restaurants you need to be able to climb loads of stairs. I only found 1 elevator on the property (other than in the hotel) & it is not very conveniently located to the amenities. I repeat, a lot of stairs. Fortunately most have hand rails.
This Hotel is pure inconvenience all around, to get to your room or any where you have to walk outside in rain or snow. 2- resturants at best are mediocre, Typical fried food huge portions and poor quality.3- Breakfast is either dali, star bucks or $30 buffet of stale and wilted cut up horrible food. 4- Rooms are tired looking and again mediocre at best. 5- Gym is ok , I didn't try spa but it appread ok. My first and last time staying here.
Not a bad hotel, and quite convenient if heading out to the slopes. Probably great for families who aren't looking for any special touches, in lieu of convenience. For me, it has been the only hotel, from all the hotels I've been around the world to celebrate a special occasion, which did not acknowledge, nor recognize my request. I could have asked them, but felt it an inconvenience to have to do this in front of the other half. The bed was nice, and the room was pleasantly well-sized, but don't expect a mini bar, nor sufficient creamer, nor a working Bose radio in the room. Again I could have probably asked for more / get it fixed, but for the money I paid (quite a lot actually) this should not have to be the case, and the bother to do so after a long drive did not appeal to me. Finished with a confusing, but tasty breakfast, I was quite disappointed with my stay here, and, even though we are Tahoe regulars, can't seem to justify spending hundreds of dollars for a sub-par experience.
Picturesque setting, great location steps from a lift and convenient shuttle to get to the main lodge area. Love the hot tubs, ice skating rink, live music outside in the afternoon by the fire, cute shops, deli, restaraunts and pub all downstairs from the rooms.
Rooms are a little drab but service is good and accommodating (except for the annoying "resort fee"). Food is good quality American comfort food nothing very interesting. Ski valet is convenient on days of reasonable weather. Own ski lift though a slow one, still, reasonable terrain right in front. Extensive but not picturesque x-country ski.
Love this place been going here for years. Nicer place to go to and then never have to leave
The location of the resort is great - it has its own ski lift to the main mountain. The lift wasn't crowded, even though we went up around 10am on a Saturday (and Sunday). The run back to the resort is definitely an intermediate level run, More
Excellent place to stay when visiting Squaw Valley to ski/snowboard. Ski in/out from resort, great restaurant (9pm close), 3 hot tubs, & heated pool. Highly recommend this property.
Awesome staff and great location between Tahoe and Squaw.
Unfortunately the manager at the Resort is enforcing a minimum of $25 to use the valet service even if you are running in to drop off something at one of their businesses. The daily valet has been raised to $40. I've been a customer for 20 years and this is crazy. Matt the manager is going to ruin the businesses at the Resort. Many of us use Christian at Elite Feet for our custom boot fitting and many times run in or out to drop off or pick up. I had my wedding ring designed and made by Janet Brady at Double Diamond Jewelry and many other amazing purchases. Many times I've been there to pick up or drop off and the valet has been great and have been tipped well. Today I had my 81 year old mother with me and we needed to drop off a ring at Double Diamond Jewelry. The valet told me I had to pay $25 even though I was just dropping off the ring. It is their new policy. I tried to talk to Matt the manager and he was as cold as a fish in Lake Tahoe. I'm sorry Matt but you are going kill the businesses and give the Resort an unfriendly vibe. Go back to having the businesses stamping the valet ticket if you are spending money there. Not gauging your costumer's. You will lose more money in the end
Nice place, great infrastructure, good room service. There is no replacement of room items every day and there is a daily charge for this service.
We had a fantastic time! Looking forward to going back again and again. Loved the pool and resort.
Group trip tip - don't have half the crew stay here and the other half at the lodge or plumpjack. The resort is much nicer, but the rooms slightly smaller (but newer)
Just sight seeing, came in to check it out. Staff was very friendly and the resort was beautiful. Love the gingerbread village.
Adventure centre guy is awesome. Pity the resort looks like a cheap Star Wars set and scars the nature.
Loved everything about it! Totally coming here again!
Great location but overpriced for what you get some of the imployees are really rude but the rest are really nice when it says room service don't get it they don't clean your room it's at the end your just paying so that the person doesn't have to
After a day on the slopes the bar was a welcome sight. Great service.
Pretty ok hotel. It was raining this past weekend when we stayed there. We had to walk outside in the pouring rain from lobby to room. There's no indoor pools, and they're pretty far from the rooms.
Also, car unloading zone was partly without cover, we arrived in pouring rain and all our stuff was pretty wet by the time with got to the lobby.
Everything is great except the long uphill walk from the self-parking lot to the hotel.
We had a really nice weekend here. Arrived and golf bags were wisked off to the cart, bags taken to the room and car in the valet. We just walked onto the course....which is pretty tough....bring a lot of golf balls.
Rooms were comfortable, nice. Spent the next day around the pool and at at the restaurant. Good service, nice pool, good times.
All in all its a really nice place with good service, family fun, etc. I came away thinking 'oh - this is why it costs soo much'.
Had a drink and appetizers at Sandy's
Excellent
Great Views from bar!
Even during Covid the experience was exceptional. Friendly and helpful staff, amazing food, and great access to the Olympic Valley area makes Squaw Creek a top choice for the region. Left today and I am already planning my next visit.
Resort is awesome. Came during summer for a wedding and I was blown away on how gorgeous everything turned out. What a picturesque setting. Family friendly resort. Pools are great. Staff were all welcoming and helpful.
Beautiful sights and a great place to hold a company event.
Rooms were really comfortable and clean, food to go from Sandy's was delicious and packed up beautifully, staff was super friendly. Everything was distanced and felt very very clean and safe,
Very nice resort with lots of amenities. Perfect place for a family.
The best ski resort ever they do movie night have great pizza and the hot tub is the best and all the chips are poof here Easter egg hunt and a sled dogs you should go there and the lobby air conditioning and a fire place makes it so relaxing and they also have a nice waterfall and I sound and tv one more thing don t try. Rate this resort a one
Absolutely beautiful. The roads are kept clear, the lobby looks like something out of a movie, the staff is beyond helpful, everything is perfectly clean, the view you will see no where else, and for the price and convenience to the ski lifts it is worth it. Oddly enough it still has great cell reception too. Premium winter resort for sure.
If you are looking for comfortable lodging for a family ski vacation, this is not the place. Basically the rooms are hotel rooms with mini-kithcens. Hardly any room for storage of food, clothing, ski equipment, etc. Dorm-room size fridge. No oven. No coffee pot. Parking is a hike away and not covered.
Not to take away from Squaw - great ski mountain.
Fantastic location, immaculate property, family friendly, unbeatable service.
Great location. Nice rooms. Friendly staff. Catered dinner for large group was OK - best part was fresh fruit and desserts. Checking a large group could have been a bit more efficient.
The rooms aren't clean. There is no food available after 10pm period. No room service, not even a snack machine, nothing.
All was great, but the resort was going through a lot of minor repairs and improvements. As it is off season, the restaurants were not open daily except for Sandy's Pub. While the food there was great, it got tiresome eating the same foods at the same place daily. The staff were helpful and friendly with few exceptions, but communication with the staff was difficult due to language barriers. Overall though, I would highly recommend this resort to others who would enjoy having a romantic getaway in an extremely beautiful location.
Super convenient lift to the mountains, best breakfast buffet ever! The outdoor hot spring pools and swimming pool are great for some nice relaxing sessions after a whole day in the mountains. Note that you can pick up your pass at the shop here without having to go to the main village area.
Had reservations for a penthouse suite but was told at check- in it was not available. They did provide a similar suite but it was not what we had reserved. Otherwise very nice resort.
