3 years ago

I'm very fortunate to have been to a few fine reso...

I'm very fortunate to have been to a few fine resorts in my day and this is by far the worst customer service I've seen. No one can answer any questions. No one knew where anything was. We even called the pizza shop at the resort to see if we could get directions and they weren't even sure they were on the resort (we checked and it was). I'd say there was at least 10 different instances that came up in my week stay that I was blown away by the god-awful service. Normally, I am very grateful for even being in the position to be at a "5 Star" resort, and wouldn't even write a review, however, I feel that people need to know that is is not worth the money at all. The resort does look very nice and has a shuttle to the ski village, but there are other places much cheaper that are even closer.

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