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What reviewers say about Renault Auto Salamanca

Generated with AI from 113 reviews on Trustburn · updated 64 days ago

Customers describe Renault Auto Salamanca in mixed terms: across all 113 reviews the average rating is 3.8 out of 5, with 55% giving five stars and praising the dealership as professional and well-stocked with models, while the remaining lower ratings point to expensive servicing and problems with communication, pricing transparency, and after-sales support.
What does Renault Auto Salamanca do?

Renault Auto Salamanca is one of Renault's authorised car dealers in Spain, part of the brand's nationwide dealership network, where customers can browse models and access sales and service.

What are the most common complaints about Renault Auto Salamanca?

Looking at the critical reviews on file, the most common complaints concern misleading information around pricing and financing (with the quoted monthly amount not matching the final one), very long mechanical wait times of two to three weeks paired with poor results, disputes over what is included in the warranty on second-hand vehicles, and unhelpful or arrogant sales staff who fail to follow up with promised information.

AI-generated from reviews on this page. Verify anything important with the company directly.

ivankaos77
Reviews 1

I bought a second-hand vehicle that they had for their use with which I was guaranteed that the first three reviews were included in the guarantee, which was my surprise when I found out that it was not like that and that they had cheated me, unpresentable is what they are.

Miguel Angel Garcia
Reviews 1

Very bad management. When buying a vehicle, they indicate the monthly amount of the financing and later it is another amount, ignoring the subject and making different excuses. It is advisable to ask for everything in writing on the day of delivery before signing, a question that they did not ask me, and that everything is well reflected to avoid problems of this type.

Sergio Rodero
Reviews 1

The only dealer where they gave me the best price of first without waiting for the typical haggling, and always leaving things clear so as not to find surprises. The deal has been unbeatable. When you have to renew a vehicle, it will undoubtedly be the first place you step on

Tobias iglesias arevalo
Reviews 1

Very good treatment sincerely. I went with a Renault which has infrared start by means of the key that was broken and therefore I could not open my car and they did their best to help me solve the problem, in this case without charging me despite the time used.

Manuel Hernandez
Reviews 1

Drive the car for a few vibrations. They found nothing, when they gave me the car, the air filter, the turbo, etc. were not assembled (the workshop manager noticed when I started to leave), because the car lasted 50 kilometers, until something that before was well broke. Crane and trip to the fret. 10 days later and after several calls from me to inform me (and they do not return calls), we are still without a car, I omit more negative details so as not to extend further. Let's see how the song ends You see ...., I regret having taken it. I continue with the review. The car has been in the workshop for 60 days, and not even a replacement car at the moment. I do not know what to do.

JJ Simon
Reviews 1

I went to look at a car and they had me waiting for a good while, then to make an assessment of my car for the budget directly they passed me and obviously after being more than half an hour waiting for the appraiser without news of anyone I left, I know I want to buy a renault, you have to improve that customer service

ESTANISLAO MARTIN MARTIN
Reviews 1

I took my Renault clio car to fix a blow for a highway accident. It took a month and a half to fix it. They hand me the car with a new headlight, and another one that barely passed the light. They should have told me that we should sand it at least. We will pass the Itv, and it turns out that they had not even connected one of the fog lights that put new by the accident. With what I had to take to another workshop so that the headlamp was polished and the fog lamp connected to me. Quite mediocre service. I am very angry. On another occasion I will consider taking the car to that dealership.

J. Caste
Reviews 1

I bought a second-hand car, it gave me several problems, some of which were "fixed" and others in the end they half repaired. Conclusion I lost the warranty and in the end I kept the repair that I had to pay for the repair. I would never buy a car from this dealer again.

Ivan Miguel Merino
Reviews 1

I took the car for an accident which I almost considered it as a sinister which was a guadabarros fin covering a light bulb and a skirt outside. After 2 weeks of arrangement I will pick it up I imagined that being 2000 euros of invoice they were going to work more the broken fog light pilot didn't change it, they got a little bit out of the paint, they left me with a broken license plate and a new bulb and the other one was not able to polish it so that it didn't stand out so much in any workshop they do it or even you they put it in the part and they put the two new ones. 2 stars because they had the detail of assembling me a piece. IN ANSWER I WILL TELL YOU THAT AT LEAST FOR COURTESY POLISH ME THE HEADLIGHT SO THAT IT DOES NOT DISCOVER SO MUCH THE SECOND THE ROTATE ENROLLMENT IN THE ACCIDENT AND THE ANTIQUES ALSO ALREADY PAID ME OF MY POCKET AND I WILL CLAIM IT TO WHOM IT CORRESPONDS. A GREETING I SEE IN THE COMMENTS THAT MORE EXACTLY HAPPENED THE SAME

Andres Cow
Reviews 1

We all know Renault vehicles. The unfortunate Renault Salamanca mechanical service. Exaggerated waiting times, I mean 2 or 3 weeks, with defective results. As a car dealership, you can find it much cheaper in neighboring provinces.

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About Renault Auto Salamanca

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Renault Auto Salamanca: Your One-Stop Destination for All Renault Cars in Spain

Renault Auto Salamanca is a leading car dealership that offers a wide range of Renault cars to customers across Spain. With an extensive network of dealerships, we are committed to providing our customers with the best possible service and support.

At Renault Auto Salamanca, we understand that buying a car is not just about making a purchase; it's about investing in your future. That's why we offer an extensive range of new and used cars, as well as financing options to help you get behind the wheel of your dream car.

Our team of experienced professionals is dedicated to helping you find the perfect vehicle that meets your needs and budget. Whether you're looking for a compact city car or a spacious family SUV, we have something for everyone.

We pride ourselves on our commitment to customer satisfaction, which is why we offer exceptional after-sales service and support. Our team of trained technicians uses only genuine parts and accessories to ensure that your vehicle runs smoothly for years to come.

In addition to selling cars, Renault Auto Salamanca also offers maintenance services such as oil changes, tire rotations, brake repairs, and more. We understand how important it is to keep your vehicle running smoothly so that you can enjoy driving it without any worries.

At Renault Auto Salamanca, we believe in transparency when it comes to pricing. That's why all our prices are upfront with no hidden fees or charges. We also offer competitive financing options so that you can drive away with your dream car without breaking the bank.

If you're looking for quality vehicles at affordable prices backed by exceptional customer service and support, look no further than Renault Auto Salamanca. Visit us today at one of our many locations across Spain or browse our inventory online from the comfort of your own home!