Just bought a used Nissan Leaf from this dealership. The whole experience was very enjoyable from beginning to end and we got a great deal! This is our second car we have bought through Regal Nissan and we will be happy to go back next time we need a new vehicle. We also service our cars with them and have been very happy with their service department as well.
best customer service ever. very nice, helpful dealer.
Nate Murray was awesome. He took care of my issues in a great, customer pleasing way!
Everything went very smoothly and I was very pleased with the outcome. The service reps were great to work with yesterday.
Facility is really clean. The staff is nice but be careful they try to get over on you if you don t know what they re talking about, like all car dealerships. Takes a while for the car to be done too but the lounge area is nice.
I trust Paul Smith to take care of my Nissan Z. He really knows his stuff and his advise is solid. I will continue to get my service done at Regal Nissan as long as I can work with Paul!
Collision nightmare; had to call for my own updates and approximate eta for my vehicle to be returned. Manager jeff over collision allowed damage to be missed/not repaired. I took time of work yet again to bring my vehicle in for him to insult me. Stated no way his guys would miss this ... I don t think it happened during the accident ... Excuse you!? Now I m offended and upset. Went to the director over service and parts named holden, thinking I d get some proper customer service and resolve. Wrong again. Completely taken aback by the lack of... Etc.
Great Customer Service, Professional and in depth knowledge of my vehicle's specifications. Will Cooper especially knowledgeable and professional. Thanks!!!
Dont buy car from here. They are the worst nissan dealers. Made us wait and even didnt bother to talk. The GM is the worst person you will deal with. They give 0 customer importance.
Needed help from service twice..and with great service they helped both times.
This location great . They were slow but i thought i had plenty time doctor appt. And Michael got a rent a car for me and was ready as soon as i left doctor. So i was happy. Good service.
Great experience bought a car from out of state paperwork was filled out ahead of time
Very friendly and Professional
everything went smoothly highly recommend this dealership
Mark New. Jersey
It was a pleasure to meet the folks at Regal Nissan. They treated me like I was an old friend. They also told me the proper information on the vehicle i was looking at even though it was going to cause a no sale. There honesty was appreciated and I will be back when I'm in need of my next vehicle. Thanks, Ron, Lane and Will.
CLAYTON SCOTT - Awesome person to work with. In my entire life I have never seen a person faster than him. He has made car buying experience so smooth for us that we were in and out in 20 minutes. Hats off to this young man. Wish you good luck for your career Claton.
What awesome service I received at Regal Nissan from Kevin McGee and Marshall! I brought my car in for detail service and drove it off the lot looking clean, new and fresh from the inside out! Also to the shuttle drivers Dominque and Carlos great drop off and pickup service!
This was a good experience as a first time customer. I will be returning again and again. I will also tell my family and friends about Regal Nissan. Kevin gives outstanding service. Keep up the great work Kevin!
Warmest regards,
Myra L. Braxton
By far better service than where I purchased the vehicle from. The guy was very professional. The staff was very nice. There was even a camera in the bay that you could view from the lounge area. This was very nice!
Treat you like a person & not a number. It's all about the details and they get that. Super experience!
after buying cars my whole life at least 30 cars Regal Nissan was the best
experience i have ever had. jj johnston was terrific he made the deal so smooth and was with me every minute until i drove off with my new car.
my hats off to Regal Nissan they are the best.
It was fast and easy. Not pushy.
Christian, JJ, and Chris were great.
Service Staff is great!
I went to this dealer for the first time because I was looking for a car so I bought an altima 09 (a couple of years ago) and they offer some complementary oil changes, so I used the offer and I was very pleased with the attention, since then I take my car every time I need something. If you are taking your vehicle here for service I will recommend you make an appointment since most of the time they are booked.
Amazing experience - Willie made our car buying experience quick and painless and Dan in finance saved me more money than I could ve hoped for!! Such an awesome experience all around!
I didn't purchase my vehicle from Regal Nissan but after a less than satisfactory experience at a local tire service and repair center i gave Regal a try.
Each time I have taken my car in for service they have done a great job.
I would recommend them and consider a new vehicle purchase the next time I am in the market for anew car
Came to regal to shop for a new car and Alberto Ponce and the team at Regal we very welcoming no one pushed me into a car and answered all of my questions best sales experience.
Outstanding Service Experience - Staff there is top notch
Regal fixed my broken key fob within 30 minutes and it worked great
Needed service done on my truck. I called on Friday. They had me make an appointment for Saturday. Got there, no order whatsoever, people were skipping and no one working there seem to notice me. I left. Waste of an hour on my Saturday. Never going back.
Love this place! Great quality work, priced reasonably, and fantastic customer service.
Dear... Would you please explain these?
1. Did we confirm our appointment time ? FYI - We never confirmed our appointment time by phone, text message.
2. How much time did we spend in your showroom? FYI - 2 hours.
3. How much time your One And Only sales executive spent time with us? FYI - Not more than 5 min.... She was with other customer through out our stay at your showroom.
4. How we were rude to your staff? This is very much bad part from you that instead of finding the cause, you are blaming us. Is this the value you give to your Customers ??????
5. If you are not going to accept the mistake by your Team/Manager, that is fine for us. But don't blame the Customers.... !!!
However, thanks for your time in responding to us.....
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We made up our mind to buy Rouge and went to this dealer as this was the first dealer we did a test drive.... Mr. Ron Mienert is worst, impatient and very rude Manager. They kept us waiting for more than 2 hours and the manager came in and he doesn't have patience to talk to us for 2 mins. Very much disappointing with this dealer and especially with this rude manager... Don't go to this dealer at all....
Tyler Jackson is my sales person at Regal Nissan and is GREAT! It is clear to me from working with him that he truly believes in the quality of the Nissan brand, which gives him the confidence to answer product questions without making you feel pressured to make a purchase. I had been researching different brand vehicles to make a new car purchase for several months and met him when he was at another Nissan dealer. At the time, I was in no rush to make a purchase and only had questions. Despite no foreseeable sale from me in the near future, he was very kind and willing to answer my questions (both in person, and via email over the next several weeks) and never put any pressure on me to buy. When I had come to the decision to purchase my 2019 Maxima SR, I learned he was relocating to Regal Nissan. Because I had such a positive experience with Tyler, I waited to make my purchase until he started at Regal, just so I could buy the car from him. I knew what I wanted and had done my homework, and there was never any hardball negotiating. I felt the entire sales process was very fair, and actually quite fun. And by the way, EVERYONE at Regal Nissan is VERY nice! Even if Tyler doesn t end up being your sales guy (you ll be missing out if he isn t,) I know anyone from the rest of their team will treat you well and give you a great buying experience!
Had to have sway bar bushings and the heater repaired. Work was done quickly & efficiently. I live in Valdosta but would rather drive to Roswell as your dealership has better technicians and service writers, namely a Marshall Hadley who I have known for almost 20 years. I wait to turn in my car or truck when Marshall is working and I driver 245 miles to get service done and done right.
Alberto was super nice he help me to get my car on the same day everyone was really friendly!!!
My new friend Stephanie was awesome. I happened to stop in because of a recall on my airbags & yet she treated me with such kindness. I didn't have an appointment, but they drove my little car right in! I had to wait a few hours - per the procedure, but the waiting area was clean, there were drinks & snacks, I'd hang out there again!
I came in to talk about my options of getting a lower payment..Willie took great care of me again, I will be back!
I visited Regal Nissan for the time. Staff was professional, courteous, and very friendly. Complimentary shuttle service was an awesome surprise! My SUV ran smoothly after my brake job...no problems at all!! Great Experience...definitely going back.
I was in Roswell visiting and it was time for seevice,, that is why i went ther
I have been a customer of Real Nissan for 21 years. I've purchased multiple cars from them and always service them at Regal. My service experience is always outstanding. My service advisor, Marshall Hadley, is great. I trust that he'll always tell me what needs to be done and nothing more. And when big problems occurred, Marshall and Regal always come through. Makes owning my cars a great experience.
Always very professional and honest. My shuttle driver was very friendly and prompt
Jeremy was such a big help for us when it came to the purchase process of our new Nissan Pathfinder. We are so pleased with our purchase. Thanks again! Holly and Jim
I ve been bringing my vehicle to Jeff and his team at the collision center and it s unfortunate that they have been ripping me off this entire time.. as if this pandemic isn t hard enough on me and my family already, I now have to worry about another thing. I trusted these guys to provide honest quotes to the repairs I ve asked for. They ve certainly lost my business; I ve been coming to / purchasing from this Regal Nissan since 2013.
I have never owned a Nissan product before. I had been looking at several cars at various dealerships in the southeastern US. I contacted Calvin Mueller at Regal Nissan and worked with him to purchase a used LEAF auto. He was great in helping me choose my vehicle and then went the extra mile to help arrange a delivery of my car from the dealership to NC. Overall, very good service!
LOVED my experience!! Excellent staff!! Got the deal I wanted on the car I wanted, returned the following week for window tint, car looks AMAZING!! Great dealership and would definitely recommend to everyone!!
HE WAS VERY POLITE & HELPFUL - ANSWERED MY QUESTIONS AND WAS VERY PATIENT WITH MY FIANCE AND I . IT WAS SOME EXCELLENT SERVICE
Mr. Hadi Zareh was very helpful and courteous during my Nissan Leaf service work done. I appreciated his professional manner and answered my needs.
J. Parsa
The Service Department is outstanding!! I was in and out in no time at all and it included a car wash. Thank you Regal Nissan.
Friendly staff. I had the pleasure of working with two Steve's. Steve Shank and I didnt get the other Steve last name but they were very nice and courteous. No pushy salesman issues. This probably the first time I have enjoyed going to this particular store although i have been getting my car serviced there for a few years.
They reset my check engine light for no charge and also replaced a burnt headlight bulb for me. Great service.
Have been a cutomer since 2005. I bought my 1st Nissan at a different Nissan dealership however after my 1st maintenance service at Regal I was hooked. Since then they have always delivered. Stephen Forsyth has been excellent taking care of me over the years Because of him I purchased my 2nd Nissan at Regal. Unfortunately over the weekend my car slit off the road and got damaged. The good news is that I know I will be take good care of at Regal Nissan in every possible way.
Warren is awesome!! So pleasant and friendly! The service staff is always friendly and professional. Thomas was super helpful this week. Thanks y all!
Been here for 3 times already everytime fast service on cat and good costumer service..
Good job.
Steve Shank cares about his customers. He goes above and beyond!!
I am always pleased with the service provided by Alex Caltafano and Regal Nissan. I trust Alex and know that any services suggested are needed for the maintenance of the car and not to meet any quotas.
The service was exelent Mr Brad was very good he really took care of my car I will never switch
Chris D is definently the best he made my visit
to Nissan a very quick and easy process, always there for you if you have any questions and super helpful! Def recommended!
Went in for Check Engine Light service, and was quickly met by helpful service advisor. Waiting room is comfortable w/free coffees, sodas, and snacks. Ample power outlets and USB ports to keep electronics powered up while you wait. Quite thankful that service advisor didn't try to upsell me on anything or suggest unwanted repairs. Prices are competitive with area repair shops and was happy Regal included a wash and vacuum for my SUV.
This was my 7th purchase from Regal Nissan. Of course everything was great. What I like best is the fact that I always get retail value for my tyrade in when looking at the retail value of the car I am buying.
You ca n count on fairness in negotiations.
Keary Hayes
This is a really good dealer. My sales person for a pre-owned LEAF purchase was Hugh O'Donnell and he has my recommendation. Finance was quick and easy as well. Good experience!
The Regal service department truly goes above and beyond. This dealership is focused on the customer experience and they far exceed other dealer experiences I have had.
Absolutely one of the best car buying experiences Julie and I have had. Great People, Great Service, Great Place!
Jose Mesta was wonderful in helping me and my family select a car that was perfect for us, impressed with the customer service and was treated fair and honest. 10/10!
My car was making a noise like it was not shifting into gear. I bought it in to Steph and they keep my car all day. Come to find out it was the wheel bearings on the front passenger tire still covered under warranty. But they did tell me that the lining on my rear brakes needed replacement the car is 2015 Nissan Altima with 35,000 miles, I think that is kinda strange oh well. But I did not replace the brakes yet I want to get a 2nd opinion.
Great service! Chris was very professional and helpful.
I ve never had a dull moment at this dealership! From the purchasing of my vehicle to the services of oil changes, alignment, etc.! Chris Dendy is my services guy and is full of contagious energy...good energy that is! He has GREAT customer service and always keeps my boyfriend and I laughing! If you re looking to purchase a car and/or get services done to your car (no matter what they are), this is the place to go! These individuals at this Nissan dealership are the definition of professionals!!!!! This is by far the BEST Nissan dealership I ve been too and I ve been in the Nissan family since 2010
Steve VAUGHN is the absolute best! He and his team took great care of my old car. I'm in love with my old car and I won't trade "her" for anything. He recommended services needed and personally kept me updated on the progress. Steph was also very helpful. See you guys again soon!
I went for the express oil change. I was told there was a recall for a transmission adjustment and that they would take care of it which they did. They also washed my car and vacuumed it; all in about an hour and for only $21.95. That's a pretty good deal!
I can only wish my local dealers had the type of service I received
The reason we bought was because of Taylor. We connected with her and really enjoyed working with her. If we by another car we will call Taylor!
Thank you for making car buying great for All 7 Arnolds
Jeff Johnston and the team at Regal Nissan were fantastic to work with again. I am now in my fifth Nissan Maxima from Regal and will keep coming back. They do what they say and that means a lot in the car business. Car buying should be a fun and exciting experience and that is what Jeff and regal deliver. Thanks guys.
Jeff is the best car sale agent we ve met. He knows the business very well, and told us everything we need to know right to the point. Even at off hour, he is always responsive to our questions. We re completely satisfied with the whole experience.
My car was malfunctioning unexpectedly and I called the service team, they did not flinch, told me to drive right in and my car was fixed by the next morning. You drive up, and everyone greets you. Excellent customer service.
Over the top customer service from Marshall and the team at Regal. I would highly recommend them. Very honest and upfront and willing to honor their word. A diamond in the industry.
had to come back because shop ran out of batteries. Second time excellent.
It's easy to be skeptical of all the great reviews as I was, but after just buying a Titan from them, I now join the ranks. Everyone from sales, parts, finance to the manager were super friendly. Got a great no hassle price from Jeff and on top of that he got me out of there in record time. I've bought over ten cars in my lifetime and Regal ranks near the top.
My salesman Tyler was awesome! He was welcoming and answered all my questions. Most importantly he was patient and understanding. I would for sure recommend. I m glad I bought my first car at Regal! Thank you!
Needed to have my side-view mirror replaced last week and it was done on a timely schedule. However, $229.95 is way out-of-line as far as I'm concerned. Even Mgr. of Firestone and Pep Boys, who have to purchase parts from Nissan, quoted me their price which were $20-$30 less. Friends of mine who had similar small parts replaced at those two places confirmed same. I will now listen to my peers and not go to the Dealer for any repair.
Quality of work is rated a five, pricing a 2.5
Armando was great. Quoted me an noir and a half and was done until about an hour. I also enjoyed the text where it lead me to a webpage that discussed my car.
Warren the shuttle operator was so helpful. Really appreciated how he kept me posted on his arrival time. Nice guy, good conversation on shuttle ride.
Also Mr.shirazi was great at keeping me updated while they worked on my car.
Could not have asked for a better car buying experience. Dan Manley and his finance guy Dan Hoffenberg were a pleasure to deal with and since I hate buying cars I'm grateful how easy they made it for me to lease my Nissan Leaf S.....now enjoying bopping around town in it....I highly recommend Regal Nissan and don't forget to ask for Dan Manley. I say this cause Dan is extremely knowledgeable in the cars he sells.
I was told that it would be a hour in forty minutes before my car would be ready and they had my vehicle ready within thirty minutes. Didn't know if it was inaccurate reporting of how long it would take or they just rush my car through the line. Either way I was glade I didn't have to spend a hour and forty minutes waiting on my car. Thanks Regal Nissan, of Atlanta, Georgia! Y'all treated me and my Nissan Altima very nice.
I took my 2016 Murano in to check on whether the ABS recall was pertinent to my vehicle. After checking the part SN, they determined that my vehicle was not impacted. The verdict was reached quickly, and my vehicle received a complementary washing. Skipper kept me well informed. Nice job!
I was helped by Stephanie Bradley and she understood all of my concerns and taken care of me very well. She was very knowledgeable and provided excellent service.
Michael Littles is amazing. Will definitely make sure to always continue to have my car serviced by him. Glad I finally found a service team member that is looking to help me out.
I did not like the kiosk check in as you aren t sure what is needed for your car at the time of service based on the mileage. You don t want to put things in your cart to be done if you don t need them. Also I was very disappointed no one called me about what needed to be done as it s sent via text is just not personable at all. Then when I went to pick up my vehicle the person assigned to my vehicle didn t even know who I was because you don t have the personal touch. Also my vehicle was not washed and vacuumed out like it says you do complimentary- it actually never is. I am more likely to not bring my vehicle back to Nissan for service as long as this is the way service is being done as I can take it to another type of facility to get better service.
