I really appreciated Daryl's assistance in not only providing me with a very pleasant car buying experience, but also getting me a real deal on my 2018 Nissan Frontier - I love it. Needless to say, I'll let others know about your great dealership. Many thanks, Charlie
It was just a wonderful experience. Regal Nissan was a real joy to do business with!
Alex helped me out I must say did an amazing job! Please tell him way to go.
Gave me the wrong touch up paint, even though I gave them the vin number for my car. Worst service ever!!!
Good News Willie is the Best! Made a friend as well as got a new car!
Great team to work with.. they won't waste your time. I drove from South Carolina and I was very pleased with their leadership style and professionalism.
I'm a business owner in the market for a new pick up truck. I called Regal and spoke with Brittney N(the most pleasant young lady I ever spoken with!) She set me up an appointment with Jeff (awesome salesman) to check out some of their trucks. This whole process was as smooth as ice! I got there and Jeff was ready to roll. He was very informative and straight forward! Because of my experience with Brittney N. and Jeff I would recommend this place to anyone.
The experience was awesome.
Very straight shooters
Calvin Mueller went out of his way to ensure satisfaction.. && i got a ice cream machine!!
This place is the best to buy from!! Tyler Jackson did an amazing job and is very personable!! I would highly recommend him. Bo is just as wonderful. They gave us a great deal and excellent service.
Got my amazing new car @regal Nissan in Roswell Georgia, wouldn t have happened without Jeremy Russell!
I had to go back a few times but on the 3rd visit Michael Little promised to make sure my issue was resolved. He kept me updated and delivered as promised! THANKS!!
I purchased a very good used car from Regal Nissan earlier this year for my wife. Have taken it for service (routine checks and oil changes, etc.) and received excellent service from Service Adviser Aaron Skipper - polite, professional, knowledgeable, and honest. Mr. Skipper lets me know what needs to be done to the car, how much it will cost, and when it will be ready. Ask for Aaron Skipper in the Regal Nissan Service Center - you will be glad you did!
Jeremy Russel sold me a Nissan Murano, he is great to work with, very professional! I never felt pressured to make a "fast decision" . I would recommend him to any one that are in the market for a Nissan vehicle. I have come to Regal Nissan for 12 years to service my previous Nissan Murano and always been happy with their service! Marianne from Roswell
The customer service at this dealership is by far the best service offered in the Atlanta area. Do not hesitate to contact the sales or service staff. Zac Cambpell is an outstanding Salesman.
Marshal in the service department is the best. He is honest, caring and very knowledgeable!
As always, Marshall Hadley was wonderful to work with! Thank you for the great service.
Great experience with this dealership. Salesperson that was honest and upfront, no surprises. Would definitely recommend.
Car came back very clean and riding nicely. Mike Nolan took great care of me.
They were great to work with. Could not figure out what exactly was wrong with my car. Went down the wrong path because the computer in my car wouldn't tell them exactly what the issue was. Ended up not charging me for the labor of the first solution they tried and when the computer finally told them it was the fuel pump they took care of it. Mike Little was amazing to work with. They made me feel important and well taken care of. I still have one small issue that I will be addressing tomorrow but I know i'm in good hands
Marshall installed a new fog light on my 2016 Rogue, that dis not have one. I was very pleased
Worst Dealer , And i say because they call you to their showroom , giving you a absurd and wrong deal . They tell you 16000 OTD and in showroom they will charge 20000$ and will say you misunderstood the conversation on phone. Dealer i went in through was Randy dombrosky.So if thats the guy giving you some deal he is fooling you. Don't confirm because he'll say yes for everything in the end when you reach to meet him. he'll fool you saying no dealer will give you a better deal. IDIOTs
This is THE ONLY place I trust to work on my car. My family has been a Nissan family ever since I was born, and these people kept my parents and myself safe while driving, and helped me get through the weird and scary process of selecting my first car! Since then, I ve had three cars, all Nissans, and all from Regal Nissan. Today my car wasn t working right, so I made an appointment and they were able to see me 20 minutes later. Then I got a free shuttle home! The shuttle driver, Warren, is THE BEST conversationalist. Very real, down to earth, pleasant guy all around. Spectacular driver as well. If you ve got a problem with your Nissan, take it to these guys. They ll treat you like family every single time.
Salesman Jim Milam And Chris Garcia in finance were a pleasure to deal with.
I was referred to the Collision Center at Regal Nissan by a coworker that had previously used their services, and they definitely lived up to expectations! I dropped my car off with Jeff on a Monday and the team there was able to get everything turned around and have my car back to me that Thursday (after having to write a supplemental estimate and order more parts)! On top of fixing the damage that I was there for, they also went out of their way to detail my car and buff out a mark on my bumper from a prior incident - all free of charge. The whole team was very professional and kind, and Jeff was super responsive to emails and phone calls throughout the entire process. I would definitely use this shop again and recommend anyone needing repairs done to reach out to them. Thank you, Jeff and team, for the amazing service!
Came in without an appointment, got my car back the same day.
The service experience was great, but the product not so great. My 2013 Altima has needed a new transmission, new A/C compressor, and a new shift box because it was stuck in park. I love the car, but I will not buy another Nissan.
Great staff. Completely redesigned service facility with an awesome waiting room.
Friendly service. I never have a problem when i go to them for my car maintenance. I hope they keep up the good work
Awesome team. Alberto was amazing and got me into my new car 2 days later.
I am generally always happy with service provided by this dealership. The short version of my long story is this: I purchased a new 2017 pathfinder on Nov. 20th, it had been previously driven by staff at the dealership, I asked that a few spots on the interior be cleaned and that the chips of paint missing on the exterior be fixed. It wasn't cleaned or repaired when I brought it in for this specific reason, two weeks after purchasing it. I even left it for two days and was provided a rental. When I came to pick it up it was clear that nothing had been done. After speaking with management, it was rescheduled to have these punch-list items taken care of. I am still waiting to have this completed and hope to provide a much happier survey at that time, I am scheduled for these repairs during the first week of January. I look forward to being finished with the process as soon as possible.
I am very happy with the service department. They are professional and courteous. The work is done right and in a timely matter. I bought my car at this dealership and have all my services done here. The prices are fair with everything explained upfront. They have never done or tried to do excessive work.
Excellent as always...doing a great job in spite of the difficult work conditions...
A-Rod was very knowledgeable and competent. He pointed out the necessary maintenance issues and quoted the prices. He was honest and recommended what I should do today and what could be delayed. Honesty is the most important quality of a an automobile service department. I know little about cars and I depend on the technician to be accurate and honest. If I felt I was not being treated honestly I would not return, and I would not buy my next car there. Regal Nissan service and integrity have been excellent. I am very satisfied, and I often recommend Regal to my friends.
Service representative Terry was extremely knowledgeable and helpful
I have been a customer at Regal since 2010. The service appointments and car purchasing experiences have consistently been positive. Many of the staff have been there since I began. I recommend Regal!
Was there one hour maybe 5 min. Oil change & tire rotation with of course free vacuum & wash. Nice waiting area with drink & snack if one desires.
Highly recommend this dealership. Pre-owned division is incredible, they do right by everyone.
Regal Nissan for life!!
I've taken multiple used cars to the service department for inspection before purchase. They couldn't be more thorough and honest; steered me clear of multiple cars that did not have any initial indication of issues until I found the right one. Their parts department couldn't be nicer. Chris, behind the parts counter, is awesome.
Steve Vaughn patiently helped me navigate the mysterious pathway to obtain low-interest financing for a well-priced replacement battery on my 2011 Leaf. With his help, I sucessfully obtained a new battery (with a 100000 mile, 8 year warranty). Bottom line: I arrived with a battery operating at 70% capacity of the original 2011 Leaf, and left with a battery operating at 100% of the capacity of a 2015 Leaf.
In mileage terms, my range increased by at nearly 40 mile/charge.
To b honest last year my wife and I bought a nissan car with you and the personal so friendly the car works awesome the service and maintenance perfect I will recommend the place all the time cuz my experience was greatfull and soon gonna buy another car... love the place.
Terrible over priced bad customer service and take too long on simple things nothing on your car should take3hrs too change and thats from experience make sure you check kelly blue book before you purchase anything here its a complete rip off!
Skipper always takes great care of my car and i. i have never had an issue in THREE years. i recommend this dealership. i would never have my car maintained anywhere else!!!
Just a long wait. But love the service they provide.
Terry Kelly is absolutely amazing! I won t take my vehicle anywhere else. He always gets us in and out in a timely manner. Just bought another vehicle and will be going back to Terry to get more service done!
Great experience buying first car at Regal. Salesman Randy Mobley was great! Financing was easy and love my new car! The service packages I was able to add in on my loan are great. Highly recommend Regal Nissan!
Just started a new lease on a Nissan leaf and the crew at regal were absolutely amazing to work with. Great deal and in and out as fast as possible with zero complaints. Everyone was super accommodating and I'd gladly suggest anyone looking for a Nissan to shop here. My salesman was Jeff and he couldn't have been better. I never write reviews like this but I dreaded going to car dealerships and these guys fixed that for me.
It was a pleasure doing business with Regal and I would recommend the dealership to a friend.
Great place to do business. The salesmen are straightforward and not pushy..
No window sticker, salesman recommended tearing out cloth upholstery and replacing it all with leather. Unusual experience.
came in for a hassle free recalled part replaced for free -- the guys also put air in my tires at no charge when i requested it. lovely experience!
I just bought a used Leaf, and was very happy with the service. Hugh was a pleasure to work with. He was so nice and very straightforward. I received a handwritten card from him a few days after my purchase thanking me for my business and offering to assist if I had any questions. I would definitely recommend. Make sure you ask for Irish!
I had an awesome salesman! Tyler was beyond the best interaction I ve had in a while. He was attentive, and was very good at his job! Great experience!
Will went out of his way to extend to me great service on my Nissan Armada. I drove up after closing and happened to catch him still working with another customer who may have also driven up after hours. I asked if I could leave my car for the following day since I essentially had no brakes (brake fluid leak) and instead of just letting me do that, he brought my car inside the bay to troubleshoot the problem so it would be ready to go the next morning. He also made sure I had a way home before leaving for the day. Above and beyond customer service. It is so appreciated.
Great Dealership! As I walked through the showroom much of the staff made me feel at home. No pressure, great environment, great prices. I worked with Victor this time and I'll be coming back to him for my next vehicle too!
Great service staffs. Love the new building and service waiting area. Great pricing for service as well!
The guys are great in the service area... I used the shuttle this time also...Warren is great! My car was fixed in a timely manner!
Customer service was wonderful!!!! And the shuttle is excellent!!!
Great dealership! Easy purchase! Willie is awesome!
I'm not happy at all. I'll never come to this place ever again, even if I purchase another nissan. My first experience was good ( Chris was professional) even if it did cost me. I wish i would have dealt with the people from the first visit. But the second time I had to deal with a rude manager and rude mechanic, that want to assume and make decision for you.
PAUL SMITH takes GREAT CARE of his clients!! He was my Advisor when I had my 2006 Nissan Pathfinder and went up and beyond when transmission modular went out and the third party warranty company wasn't going to VALIDATE it under my Warranty, Paul Smith took care of me then. PLEASE DO NOT LET PAUL SMITH LEAVE AGAIN, HE IS AMAZING!!
Great Service! Go see Marc Taylor for your new car.
My husband and I came in to attempt to trade in our 2007 Honda Accord for something used with decent miles and in our price range. We gave this information to our salesman, Tyler Jackson, and after looking at their used inventory we were shown and test drove a brand new Altima. All the numbers worked and we drove it home. The entire staff was above kind even the ones in passing. Many thanks and we have already brought our parents back to buy a truck. Go see Tyler and let him know I sent you.
Rory, my car salesman, was very professional and patient. He explained to me everything about the vehicle and did not rush or pressure me into a decision. Would definitely buy from again!
Very helpful communicated clearly what services were needed.
First time in Atlanta,I had a my car service Nissan Versa with HADI(Service Advisor).I had a pretty good experience of receiving the customers the way he did and helped me to get it done all services that my car needed.I hope I will revisit this center next time.
Excellent customer service all the way around. Alex Leach was professional and courteous during the selection of my truck. Highly recommend Regal Nissan for your next vehicle purchase.
What a positive experience when leasing my new Maxima! Jeff Johnston is knowledgeable, friendly, and courteous. It was such a pleasure leasing my car from him. The remodel on the dealership is wonderful.
Regal Nissan exemplified great service, handled all my needs and made me feel like family. I will definitely recommend them to all of my friends and family.
Skipper is always professional and knows his stuff, he will not try to sell you something if you don't need it. I've been servicing my vehicle there for the past three to four years.
Very nice setup for electric cars. One Chademo charger and at least 4 of Level 2 chargers.
I took my Sentra in to Regal Nissan for the first time this week. I normally do not write reviews one way or the other. Nate Murray took care of the process from start to finish in an exemplary manner. I will be back.
They do a good job. I get my oil changes and general maintenance here. Keep up the good work!
Awesome place and will work with you and not just force a car on you!
I received superb customer service from Mr.Will Cooper in the service department. I called at 5pm on a Monday to see if I could bring my vehicle in for an examination due to a seemingly dangerous malfunction. When I pulled up 30 minutes later, he welcomed me by name, popped the hood, and diagnosed the issue within 5 minutes. Within 30 minutes I was back out of there! Thanks Mr.Cooper for being so courteous and placing value in offering great customer service! I will definitely be returning to this dealership for future needs.
Very disappointed, I did not see one employee wearing the required mask recommended by the authorities for everybody s safety.
Everyone was very professional here which I really appreciated. Got approved and got my keys super fast. Jeff in sales was especially very very helpful and patient with me since I had a lot of questions. Couldnt be happier with the whole trip and my new car
Waited 2 hours total for an oil change. After an hour and 15 mins, I went to check and they said oh has no one come to talk to you? They had not. I was given a list of things things that needed work including a headlight and both fog lights out. When I went to replace the fog lights last night, I found they had been unplugged. The man who checked me out was also unable to apply the oil change/rotation mailer voucher correctly.
excellent service. got me in on time, and for the amount of work performed they were very fast and thorough. the warrantied some work that other dealerships wouldn't and i couldn't have been any happier. will continue to take my truck there from now on.
Just keep up the good work!!!
Yes, I did review this place, but Regal asked me to review it again because of my last visit, so I did so, and this time, I give the visit an overall 5 Starrs: *****
Terry was very friendly and a great guy to work with. He listened carefully and addressed my needs. I'm well pleased with his service.
What an amazing experience we had with Warren our driver that cared for us while our car was being serviced! He was genuine, fun to talk to, and I felt safe! Thank you @RegalNissanOnHolcombBridgeInRoswell
I am having my 07 Nissan 350Z serviced as I write this review, and I have to share that I have the best service manager in the entire country! Paul is the most professional, customer centric, thorough, accomadating service manager yet!! He took care of my concerns immediately and made me feel that I was in good hands at this dealership! I just love this dealership!!
