Ramada St. James/Gaslamp

Ramada St. James/Gaslamp Review

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3.6
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B
3 years ago

None

S
3 years ago

Free airport shuttle, really friendly & helpful st...

Free airport shuttle, really friendly & helpful staff & I was upgraded to a 2 bedroom room at no charge! It has an older feel, but it's charming & in no way run down. The restaurant downstairs is good & 24 hour... No complaints!

v
3 years ago

Horrible my family and I got stuck on the old elev...

Horrible my family and I got stuck on the old elevator and they didn't get to us on time we had a panic attack and I was claustrophobic not only that but my family was losing oxygen in the Vintage elevator does Peyton only that but the rooms had old shorts and bloodstains on the Tails it was so disgusting the rooms are very small something I wouldn't expect in a hotel especially if it's a Ramada Hotel not only that but there's really not that much privacy in the rooms you could see each other from a cross gave you was a wall next to a window or you saw construction it was even a beautiful view and the rooftop was very unstable

R
3 years ago

Wonderfully retro. The elevators are a one of a k...

Wonderfully retro. The elevators are a one of a kind experience. Straight out of an old noir movie. The roof top view is awesome. Staff friendly, rooms clean but musty & really old. Reminded me of "Somewhere in Time".

S
3 years ago

Experience was great! Rooms are small. However it ...

Experience was great! Rooms are small. However it has the 1913 feel with the old
elevators and beautiful roof top! Service was amazing. We met a gentalman named Darian who was
very accomadating and friendly. Would come back forsure.

K
3 years ago

First and foremost: MEH. I came here for a long-st...

First and foremost: MEH. I came here for a long-stay at a conference and wasn't surprised at the hotel as I peeked beforehand. Here's the good, the bad and the weird.

The good:
- The bed. Comfortable. Everyone I spoke to in my group that's staying here also recommended the beds. We all slept very well. But not together. Because that's weird.

- Abundance of hot water. Never ran out of hot water.

- Free wifi: (if you can get it to work. I had issues with mine.)

- Great front desk staff. Went out of their way several times. Great at their job- really care. (Hard to find!)

- Food next door: Brian's 24 Restaurant Bar & Grill is YUMMY. Everything I've had so far rocks. They did have an error on an order that I put in via room service, but were quick to correct. I actually loved the "weird" things on the menu. Refreshing. HUGE portions. So far, I've had the "Bleu Burger" (ask for it a little charred. Freaking delicious.) Then I had the, "Triple Decker PB&J." Which basically meant I sobbed while I missed by childhood. It was also, freaking delicious. The side of fruit that came instead of fries, (worth the upgrade,) was actually large, sections of pineapple and melon, cantaloupe and watermelon. All ripe and ready-to-go. Yay!

The bad:
- Remember college? Ever get a single dorm room? This is worse. My room had a small closet, (with pipe I lovingly called, "bonus closet pipe." The room featured such things as a sink. And a small desk. The bed was pushed against the wall because the room was so little. The first room I had, was so small I called the front desk to inquire if they had anything that wouldn't cause a panic attack. (My first room didn't even have a closet. It had 2 hangers and a bar to hang my clothes. And it was significantly smaller. The front desk staff was -awesome- (truly!) in fixing it. They deserve kudos.

- The phone in my room has a buzz. If you call someone, most of the time they don't hear you. That's helpful if you want to prank someone. It's un-helpful if you need to call the client that's staying in the same hotel as you and you don't want to sound like a ghost. Unfortunately, that happened.

- There was either a radon mitigation system running down from a pipe in my room, or a sewer pipe. It's clearly the ugly cousin of "bonus closet pipe." It was not closed, or rather- perhaps it was eroded at the top. It was fun to think of all the neat things that could live up there, or come down to visit when I slept. BONUS FRIENDS. In the hotel's defense, I did not see any of the said, "bonus friends" during my stay.

- The carpet feels like someone had one million accidents on it and no one ever cleaned it up. It stuck to my feet in a very strange way. I bonded with it while I screamed and ran for my heels. So, I wore my heels inside my room.

- Massive crack in my tub had me scared to take a bath, or shower. I was assured that it was okay. I'm pretty sure it wouldn't pass inspection as it would allow bacteria to go into the tub, or mold to grow.

- The a/c is a window unit and very, very, loud. It also does not work well. And the, "change filter" light was on during my entire stay. Yayyy!

How's the traffic, you ask? It's like any other busy town. I did not think this hotel had any thinner walls, or louder traffic. If the a/c was quieter, I might have heard neighbors. However, this thing was built 100-something years ago. The walls are solid. I can't imagine, (other than under the door,) hearing neighbors.

What about the location? It was close to the convention center, (6 blocks) and most shopping. It worked well for my purposes.

The elevator is old. If you are traveling alone with more than one bag, it's difficult to get in and back out of. Luckily, if you're like me, you always seem to be sharing the elevator with someone who is either disgusted by it, or in awe that they too, have chosen this hotel. It's a bonding experience. You quickly learn to label people as, "door holders" or "non-door holders." This is how you make friends.

I mean... besides the pipes.

#ForeverAlone

l
3 years ago

The hotel is irresponsible , they park our cars s...

The hotel is irresponsible , they park our cars somewhere in some crazy part of town and then dont think its their fault when it gets broken into, and charge me 30 dollars for it a night .furthermore i totally distrust the valet service .super loud and crowded .I will never stay at this hotel again

M
3 years ago

I actually laughed when I saw their workout center...

I actually laughed when I saw their workout center: two treadmills in a converted closet. I thought I was going to die in the elevator. Room was sparse and in disrepair. Service was friendly, though. You get what you pay for.

R
3 years ago

Had an overnight emergency and was up all night as...

Had an overnight emergency and was up all night asked for an extended checkout I was asked to call back 3 different times to talk to Ashley I guess the manager Donald told me he was too busy to call him back after 10am I called at 10:15 and was told I cannot checkout 30 minutes late because he already gave 8 late checkouts away terrible customer service when asking to talk to manager he replied Ashley wont be in till monday so there is no manager he was in charge

T
3 years ago

If all the important facts to know about this plac...

If all the important facts to know about this place the one that stands out that it is loud. The Ramada is a very old building and the rooms are run down, but everything is clean. The noise from the street competes with the window fan, radiator and other general hotel sounds. The pillows may as well have been rocks and the shower stall is quite small. My biggest consideration in a hotels is cleanliness hence the three star. There is nothing fancy about this place and it meet our needs, but I did not know about the sound issues so I will not be staying here again. They charge $40 valet parking also, but there is a 24hr lot one street over for $20.

D
3 years ago

Kuuu

E
3 years ago

It's definitely historic. The first room we stayed...

It's definitely historic. The first room we stayed in had a view of a brick wall and a shower shaped like a tube. You're best bet was to throw some soap on yourself and hope the running water made it hit all the important parts. The second room had a nice street view...of construction. I knew there was a reason for the earplugs. But, it was cheap as hell and the beds were comfortable, so it's worth the value if that's what you're after. And, the elevators are the original cars from 1913, in which year they were the fastest elevators in the world. So that's kind of cool, too. You can order room service from the restaurant next door, but it's quite pricey. I'd probably stay here again, especially for the location and price.

M
3 years ago

Excellent location to tour Gaslamp day or night. O...

Excellent location to tour Gaslamp day or night. Once the valet parking receives your car you will not need it anymore. Hotel with age, for those who like sites with character. The price is relative to the size of the rooms, which in our case had the advantage of getting two in one.
Good service, friendly and outstanding from the moment they received us. We loved it and it seemed very comfortable. It also has room service 24hrs Brians24 which is part of the hotel and is also a must for Sunday brunch or American food for large portions 24 hours.
We will return without a doubt!
* The star that I did not put is because the elevator to the old being takes to give service, nothing that does not solve a little patience.

S
4 years ago

Service from the staff is great. Everyone is frien...

Service from the staff is great. Everyone is friendly and ready to help with a good attitude. Location is prime and right in the middle of everything, walking distance. The hotel itself is a little dated and showing its age. Our room is fairly small and leaves a little but to be desired. Would recommend to anyone who wants to be in the middle of everything and isn't worried about the room itself.

A
4 years ago

It's getting one star for the staff and one star f...

It's getting one star for the staff and one star for the location. But overall this place is pretty bad. The room was not like any of the photos and it is in serious need of a deep cleaning and upgrades. See attached photos of the tiny and stained shower. I could not even wash my hair without an arm on the wall and one hanging out of the shower and I'm not a big girl I'm 5'3" and weigh 135 pounds to give you context. There was the previous guests hair and pubic hair in both the shower and the sink and when I asked for a different room I was told they are fully booked and could possibly switch on Wednesday (the day I checked out). The doors are all cracked and bubbled paint everywhere. The 100 year old elevator needs to be updated. It's slow and a safety hazard regardless of how exciting it was in 1913. I would not choose to stay here again regardless of the price or location.

D
4 years ago

It the midst of an international pandemic, this ho...

It the midst of an international pandemic, this hotel refuses to provide a refund or even respond with an email signed by a real person -- just a one sentence response saying there's nothing they can do. Shocking predatory business practices like this shouldn't be allowed and I guess I'll be filing a complaint with California's attorney general.

D
4 years ago

Old hotel but room was nice and clean. Very small ...

Old hotel but room was nice and clean. Very small space, good for a quick stay but not the best for more than a night or so for comfort. Friendly staff and I love the 24hour restaurant next door (Brian's 24 #carneasadafries)

M
4 years ago

Very charming boutique hotel. The rooms are on the...

Very charming boutique hotel. The rooms are on the small side, but I don't spend much time in my hotel awake when I'm traveling. There is a great 24-hour American style restaurant attached. They offer 24-hour room service and valet parking for a fee. And you have to ride the elevator. It's original to the building, dating from the 1910's, and still works!

M
4 years ago

Horrible experience. Reservation made today. No no...

Horrible experience. Reservation made today. No notice on website that the power will be out from 12am to 630am. Hotel supersvisor unable to move us to another ramada hotel at the same rate paid.

P
4 years ago

Overall good, affordable stay. Rooftop patio is re...

Overall good, affordable stay. Rooftop patio is really nice! Some little things; No water bottles on desk where sign said there were, coffee maker was missing necessary parts to use, and there was no "do not disturb" hanger for the door.

B
4 years ago

Clean, very friendly staff, good location, but eve...

Clean, very friendly staff, good location, but everything else is extremely old, teribble elevators from early 1900s. My room had a tiny window which was facing another room 10 feet away. No frig in the room (available at extra cost). I would give them more like 2.5 stars.

A
4 years ago

If you are into history and historic hotel stays t...

If you are into history and historic hotel stays this is your place. It's next to the street, bars, restaurants so may be noisy. Showers are very small and automatic lights turned on while you toss in bed

B
4 years ago

My stay here last weekend was amazing. Nice, frien...

My stay here last weekend was amazing. Nice, friendly staff. Clean rooms that smell fresh. Walking distance to many restaurants including the Sugar Factory and a movie theater, a CVS. This is the perfect spot for a San Diego vacation. I will stay here again. My only advice is to run the hot water 10 minutes before you hop in the shower! The air conditioner worked perfect and was set at 60, I turned it off and slept so well. My night was so quiet. Quieter than my apartment complex for sure! This hotel is beautiful and the tallest building in the area. Easy to see and find your way back to if you roam around.

B
4 years ago

I do like this hotel, don't get me wrong but they'...

I do like this hotel, don't get me wrong but they're a star away from 4 stars because I get the sense that the management/staff doesn't take too much pride in the cleanliness and general functioning of the hotel.
The staff is nice and polite but the place could be a lot cleaner. The carpet for example has a waxy dirty feel and I didn't feel comfortable walking on it barefoot. And the bathroom is a little dorm-y. The oldness of the hotel has it's charm which I enjoyed but it's not for everyone. The elevator and rooms are very small and it's not luxurious by any means (single Queen room). The elevator was fun and vintage for me but I see how someone who prefers creature comforts and amenities would not be a fan.
Location is top notch and its pretty affordable but that's your trade off for tiny, and not super clean. The old historic feel could be seen as a positive or negative depending on the person.

R
4 years ago

Old hotel, there is nothing luxurious, but for tho...

Old hotel, there is nothing luxurious, but for those looking for simple accommodation and good location, this is the place ... It has a lift from 1913, listed by the historical patrimony .... Well interesting, at the time was the fastest elevator from California ...

M
4 years ago

The hotel itself is nice, cleanly kept, and looked...

The hotel itself is nice, cleanly kept, and looked great both inside and out. The valet staff were very nice as well. The front desk staff were a little cold and distant however, they felt kind of impatient and didn't seem to want to engage in brief conversation. It wasn't a trip ruining experience, but I definitely feel it needs to be noted.

B
4 years ago

An old, but okay hotel. Staff is great, but the am...

An old, but okay hotel. Staff is great, but the amenities are just so so. The elevator is ancient, rooms and showers are small, ac units are in window. Fan in my room was off balance and made clicking noises. Very clean, certainly not a bad place in any way. Just don't expect shiny and new.

B
4 years ago

I have been staying at Ramada Gaslamp for about 13...

I have been staying at Ramada Gaslamp for about 13 years now and have noticed a decline in cleanliness in the rooms. Basically a decent place to lay your head at a good price for being in Gaslamp. Staff is always friendly.

R
4 years ago

Great location in the middle or close to all the g...

Great location in the middle or close to all the gaslamp action. Polite and attentive staff. Dont expect any fancy schmancy this is a Ramada hotel after all. Free parking is pretty much non exisitent in this area so if you have a car you will have to pay an extra fee for thier valet service per night if you leave your car with them. Only advantage to this is you can come and go compared to parking in a public lot where you will have to pay each time you enter. Everything is in this area so you can walk around to where you need to. As for the room, it was very small and I barely fit in the shower. My only negative really is the slow as molasses elevator that says it was the fastest in the country in 1902...

Ramada St. James/Gaslamp

Ramada St. James/Gaslamp

3.6