Radisson SAS Royal Hotel, Helsinki

Radisson SAS Royal Hotel, Helsinki Reviews

Reviews 534
4.1
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Nice

It is one block away from Helka and close to the K...

It is one block away from Helka and close to the Kampi station, but the neighborhood is not much. A dirty feeling near the train station. The interior is also decorated with fake marble and fake wood, which is disappointing. Old carpet smell in the hallway It smells a little in the bathroom.

Pillows are awful, bed is very soft and because it...

Pillows are awful, bed is very soft and because it's on wheels on wood effect floor it moves! No shower gel in the dispenser and only local TV channels work. Place is quite tired looking and needs updating.

Good location, great breakfast. Very disappointing...

Good location, great breakfast. Very disappointing for cleaning the room. I stayed three nights and the room was never redone or "the bathroom was cleaned. Only at the express request did an attendant come to make a - too quick - ordering of the room (without even cleaning the carpet).

Worn and shabby room with dirty carpeting. The cle...

Worn and shabby room with dirty carpeting. The cleaner was not the whole vklp. The shower wall is filled with mold pots and the previous customer's cotton swabs on the toilet floor. Minibar pre-tasted vodka .. The only plus was breakfast! Baby cot just twisted.

Nice and nice hotel room. Otherwise worn hotel. Ug...

Nice and nice hotel room. Otherwise worn hotel. Ugly building. It's sad that all their milk products for breakfast are lactose-free. I would like to have the opportunity to choose lactose for.

Fine

Friendly and helpful staff.

Friendly and helpful staff.
Rooms vary from huge, to somewhat small, but not very small.
Good breakfast options and a good restaurant fro dinner.

Nearby gym is also included in the offering and it is running until late at night.

Central location, walking distance from many locations.

Renowned hotel chain, had few troubles due to reno...

Renowned hotel chain, had few troubles due to renovation work and the internal architecture of some rooms. But it was sorted out by the couple of helpful staff. There are very limited options for vegetarians and vegans, both for breakfast and dinner.

Furnitures were really worn out, they looked like ...

Furnitures were really worn out, they looked like 20+ years old. They also looked quite filthy with some old stains on them.
Drinking glasses were dirty, mirror was dirty and floor under the bed was really dirty.

There was water in the electric kettle, who knows how long it was been there.
Every now and then it was basically impossible to get hot water out from tap or shower.
There are no heating in the bathroom floor so it was absolutely freezing. Also there was spots of rust in the bathtub and bathroom ceiling.

Staff was nice and breakfast was good.

But all in all, this place seemed more like a hostel than hotel.

Best hotel and best location in Helsinki. Great fa...

Best hotel and best location in Helsinki. Great facility, incredible staff, and perfect location. This hotel is pretty much walking distance to anywhere in the city, but if you're not in the mood to walk, the train station and busses are just a few meters away. The hotel itself is very clean and well maintained. Most of the rooms are quiet, but depending on which side of the building you are on, you may hear some of the near by clubs at night.

Indecent floors. Particularly the bathroom floor w...

Indecent floors. Particularly the bathroom floor was completely unwashed, the towel turned almost black after being on the floor for a long time. That was the case at least in the disabled room.

Would be 5 stars but my room had this intermittent...

Would be 5 stars but my room had this intermittent high pitched humming coming from somewhere AND I found a very long hair in my bed. I'm short haired. Actually thinking 4 stars is generous now.

Large room

Large room
Scenery
Near transportation
Close to the attraction
There are big shopping malls nearby.
Service is also very good

In the center, close to public transport, ok hotel...

In the center, close to public transport, ok hotel. However, the business class room had dirty mirror surfaces as well as a malfunction in the tub-shower operation (the tub did not pull properly and there was only one mode in the mixer, room 631). There was no wedding even at breakfast, as some of the dishes seemed to be from the supermarket selections (dry breads and buns). And this seems to be the first hotel in Finland that did not offer pies for breakfast.
A price-quality comparison should not be made with other hotels, but the price-location should be considered

Clean

Very pleasant experience at this property. Great ...

Very pleasant experience at this property. Great location with nearby shops and restaurants. Short walk to historic churches and Esplanadi. Market Square and cruise terminals 1-2km. Hotel staff top notch.

Mixed review, some areas of the room were slightly...

Mixed review, some areas of the room were slightly grubby. The bathroom had a nasty smell throughout our stay. The room itself smelt if a cheap air freshener. The beds and pillows were extremely comfortable. The room had all the expected amenities, kettle TV etc. The breakfast was extremely good, a large range of food, from cooked food, through to fresh fruit and veg and waffles or pancakes. You would struggle to find someone who wouldn't be pleased.

Radisson SAS Royal Hotel, Helsinki

Radisson SAS Royal Hotel, Helsinki

4.1