3 years ago
I don't normally like to write reviews but about t...
I don't normally like to write reviews but about this hotel in this day and age I am really impressed, in a negative way.
Unfriendly staff! The phone rang with check-in, I can understand that it is busy during the period when you are alone, but do not let your guests wait. We listened to a telephone conversation for more than 5 minutes. After that we went to checkout and it turned out that we had paid too much, we had booked incorrectly the day before and the lady in question had indicated that this could happen and that we could just come to the hotel to rebook, she did not tell us that the booking would be over 40 more expensive. When I asked about this they with raised eyebrows that I should be glad I did not have to pay the double, they talked through me constantly and were very unfriendly. We decided to go to another hotel, it was a lot more expensive but the people are very friendly and hospitable, that is important. In short, very unfriendly staff a must!