Breakfast choice severely limited for vegans (those wanting to avoid contributing to animal abuse first thing in the morning).
I found the pillows huge and uncomfortable. -Travelodge provides two, one firm and one soft. For the price, why can't Radisson?
Overpriced for what you get but they are in London.
Good for recharging batteries after a long journey ... perfect for those who like to use public transport as a means of travel.
Great location, just right in the middle of oxford street, next to underground station. Staffs are very friendly and helpful.
Really weird food. Charred to death and too much stodge. Three huge slabs of bread, a slither of salad and chicken with more chips may appeal to some but it looked horrendous to me. My fish was served with nothing else which is interesting like volcanic rock is interesting: flavourless, charcoaled and as attractive as a rock. I have a funny feeling the chef is a smoker who can't taste his food. Over seasoned, over sized and of course over priced.
Good location and friendly staff but noisy you cant sleep well.
Strange set up for the laounge area it is like s train station with faded colours not a place where i Will have meetings again despite polite staff
Great staff, always helpful. Location fantastic right next to Oxford St and Bond St tube.
Rooms not properly cleaned, tiny bathroom, great location.
Nice place beautiful pple. Staff were really helpful
Excellent hotel.
Central location
Kind and nice staff
Excellent breakfast
Rooms a bit small but very clean
recommended
Fantastic location in Oxford st next to the Debenhams department store. Hotel not very big, rooms with all the needs, buffet breakfast very good and varied, clean and modern.
A nice breakfast and friendly staff. I was upgraded to a larger room due to overbooking. The hotel has a very good location near oxford street.
They made a double from one local room, the beds had to be shifted terribly, but in order to have access to sockets and switches, the beds had to be moved. In this tiny room, one nightstand and two chairs did not fit with suitcases .. Not a single sconce or side lamp ...
There is no hook or coat rack for outerwear (it is extremely inconvenient in winter) A week with my daughter suffered in this cramped space! And the pictures are all beautiful ...
Very comfortable room, great staff, excellent location and good value for money
Delay to room being ready but we were upgraded and the staff particularly Alba was fantastic and extremely helpful. Great customer service!
They have pick and mix sweets in the foyer and a fish channel. Need I say more? Loved it.
Very nice staff. they usually don't serve black pudding at the breakfast buffet, but David from the reception made it happen. the rooms are OK. the hotel is located perfectly for shopping.
Nice and next to the Center located hotel. Room was very clean and the bed super comfortable. Breakfast selection was small but the quality of the food was excellent. Quite expensive but your in the middle of City and save a lot of time.
Lovely place , brilliant location , clean and very good looking
A high-class hotel with a convenient price range, centrally located on Oxford and the Bond Tube station. Great experience.
We were checked in to London Oxford street
We were given a room on the 9th floor (which is for executive only), where we had access to the executive lounge where kids aren't allowed (no under 12s). Nice view of runway and good area, the canepes consisted of mini cooked foods like samoas, there were also olives and pretzels, plenty of drinks i.e wine and beer. The amount of drinks including alcoholic drinks, made up for the price of the upgrade and more.
Seemed to be que up for seats in the restaurant but not a large que, decided room service. Room service was quick!
The room looked nice and modern with good size bathroom - only had a shower. It had a good size TV and a city view.
Sorry to be getting an early flight and not get Breakfast!
Lovely hotel unfortunately spoilt by poor service and long wait for food in restaurant at breakfast time
Staff were superb. Immaculately clean. Fab location ... couldn't fault and will definitely book here again
Friendly and helpful front desk, had a very good welcoming experience. Staff in breakfast room could have been more polite.
Bedding was the worst nightmare for this grade of hotel, mattress was sunken in the middle caused bad back pain.
Very friendly specially the person at the door and seating you.
I'm not satisfied with the reception.At the time of check-in, I requested a receipt, but it was not available the next morning.
The Hotel location is great, right in the middle of center, the tube station is very close. There are a lot of shopping malls on that street. The room was not so big, but was clean and comfortable. Everything you need can find in the room. The breakfast is good and tasty, and the only bad thing is that every day they serve the same things. The staff is helpful and friendly.
The reception is a compendium of insolence and distrust. The breakfast acceptable and the waiters do not know their trade. The only good thing, the situation and communications. For what you pay, you get unworthy treatment.
service can be better, room decor is all brown, but the location cant be beaten.
Hotel with wonderful location and breakfast! And the counter service excellent !!
It is fine. Checkin was great - super nice greeting and the process was nice. Very small lifts, sizeable bedroom and well-equipped bathroom. I would return.
The best part: the room service. Had one of the best steak dinners in my life!
Wonderful Hotel Situated In One Of The Best Places In Center London On Oxford Street Just Opposite To Old Bond Boutiques Street . Large Rooms and Lovely Staff .
Great to start with. Ordered a glass of champagne to our room which was off sent it back then on check out still charged for it. Still waiting for refund
The hotel is great, the reception is excellent and in the text of the market but its flaw is the rooms overlooking the shopping street are nuisance until late at night
Rooms are very tiny, it was too cold in the room as they do not have heating system as a cold country, and if you want smoking room you need to pay additional 250 pound which is very strange .. I cant give it 4 star it should be 3 star only!
Went there just for a meeting in the lobby bar enjoyed every minute.
Great location, very nice staff and an incredibly good breakfast
Tiny rooms without desk, and no area where you can comfortably work from. This hotel is only for shoppers
Nice hotel just off Oxford Street, perfect for shopping and sightseeing
Excellent location across from Bond Street Station. Great place for English Afternoon Tea with attentive staff.
Great place to stay for a bite to eat and quiet drink, loved it
Absolutely 1st class the staff are so helpful & efficient the rooms where so big with a settee & large screen TV on the wall the bed & pillows where so comfortable had no problems sleeping & the breakfasts in the morning where absolutely amazing so much to choose from it was buffet style but you could also order off the menu if you wanted something special cooked but must admit the where the best poached eggs i have ever tasted our daughter and 18 month old Granddaughter was with us & the staff couldn't do enough for her would certainly recommend the place & book again its situated right in the centre of Oxford Street so was perfect.
This excellent hotel is strategically located on Oxford Street
Rooms are quite small and staff clearly do not cope well with the stress that the busyness of central London
The location for tourists is perfect. Close to the shopping, hyde park and next door to the subway station.
The hotel look clean and modern.
Our room wasnt big, but the use of space is done quite nicely.
Shower head and the hand wash in the bathroom was poorly thought out. Showerhead is fixed in one place. I prefer to be able to move it up and down more. And the faucet is so low its hardly possible to was ones hands under it.
Signs of water leak from the air conditioning in the room, with sloppy patch work on the roof and damaged carpet is very notisable. I think they should do it right if they are going to fix something.
Staff is friendly and helpfull. The breakfast is perfect.
All in all a great hotel to stay at.
Awesome location near the Bond tube exit. Small but decent rooms. The breakfast is amazing.
It s a nice and basic little hotel but way too over priced for what it is and I hope the rooms will be cleaner next time.
Simple place, but very clean and with helpful staff.
Good location, wonderful staff, comfortable bed (double), clean bathroom and well organized room. I did not like the elevator because it was too small, and the room had no hot air.
We went to this hotel for afternoon tea. The staff were friendly and the food was delicious. However they seemed reluctant to accept any pre-booking discount. Also the restaurant could have been a bit cleaner as there were stains on the tablecloth when we arrived and were disturbed by a few flies during our food.
It was a nice experience & I must say the location was its best asset. I got a room with a view on Oxford Street (a very busy street) yet I couldn t hear a thing! Yeey! The only flaw has to do with the housekeeper, she had somewhat of a problem with the cups as by the date of checkout I had 8 cups accumulated on my table (?!) I remained silent about it though hoping she gonna take them on the next day but no, she decided to overlook them instead.
Great room, very comfortable bed and very large, the staff is very kind and helpful with a very good welcome. Nothing to say.
Just a pb of brightness that wakes us up early despite the curtains ...
Great service and location. Very accommodating and nice rooms, will stay here again.
I was there for 4 days and had a wonderful stay the staff were really nice and extremely helpful and accommodating the whole time especially the girls at the front desk. The location was great too.
The location of the hotel is great but that's the best part about it. Standard rooms are outdated and small.
Nice hotel. Quite small rooms. Location is the best! Would stay again
Good location for shopping and dining. Staff at the front desk are nice and friendly.
The room look pretty good but the mattresses in my room and my parents' room are too out of shape. (we are a family of five, we have three rooms and two of them are bad) It has a big dent in the middle, gave me a backache.
Cleanliness is quit poor compare to the money we spent. I have a few strains of hair in one my towel and the drinking glass looks dirty.
Very good location, spacious room clean and comfortable. Friendly and helpful staff. A bit expensive but hey ... it's London. It was hot in the room despite being in Oct and outside the temperature is a little cool .... Airco not terrible, thankfully it can be unplugged and the windows can open a little
Staff need training to cater for customers needs. Unhelpful and disinterested.
Excellent location next tube station and Oxford street shopping. Front desk, housekeeping, breakfast staff were all friendly and helpful.
