Pvhmc Reviews

My wife and I welcomed our first child here. It was incredible! The staff was fantastic and went above and beyond to make our experience comfortable and incredible.

Horrible service, this hospital let my daughter die. On January 20th 2020 Melyssa Duarte came to the emergency floor just to die because the nurses that were in charge that day didn't do much to bring her back to life. Very sad!! And then after they knew my daughter was already dead and she was breathing because of the machine, they pretended like she was just sleeping and the doctor didn't explain to me what was going on with my daughter until 2 days after the finally said that they had to disconnect her from the machine.. I will never use the hospital and I do not recommended to anybody.

They deserve credit for helping us with our bad car accident. Many fine medical professionals here in the ER and a few that were ok but none were bad, just some were exceptional and some were good.

I went here with my mom not that long ago and all the nurses were very kind and helpful! The people at the front desk are very nice and give a welcoming presence! I've been here around 4 times for my mom and every time we've been here we're treated with respect and kindness!

My cousin was brought in to the ER after a very large fall. They felt she was after something. She had fallen and struck her back and her head. The ER just said she was fine and sent her home. She passed out and was taken to a different ER. I don't know how they can still function as a hospital.

This is the worst hospital you can go. If you are not taken by a ambulance, never go the Pomona valley hospital for any reasons! Employees have rages, so don't even work there if you have a choice!

I had to spend time in ER and ICU. The nurses are cool. They had to deal with all sorts of patient issues in ER but remained calm and friendly. The care and professionalism in the ICU reminded me of a five star hotel. In ER and ICU I felt safe. I'm very grateful for the people who put themselves out there to care for me despite the dangers and tough work.

This hospital has the best staff, knowledgeable, and kind! Thank you for taking the time to explain everything thoroughly Mrs. Amber!

Worst hospital ever my baby had a seizure and 3 hours later still waiting, mind you we came by ambulance

4/26/2016 My son was in a car accident this morning at 7am. He went directly to Pomona hospital to get check as of right now its he hasn't got seen. He has a whole in his knee, he passed out during the accident....HE STILL WAITING TO BE SEEN.......NO GOOD. THEY KEEP TELLING HIM 4 PEOPLE ARE AHEAD, 6 PEOPLE WENT IN AND HIS STILL WAITING!!!!!!!!!!!
IN ORDER TO POST MY REVIEW I HAVE TO GIVE YOU A STAR...NO STAR AT ALL NO

First nursing staff are wonderful.second and why 1 star sergon botched insions closer with staples..and has not done anything to repair situation. See pics. Waiting to see plan of action to repair.

Best hospital. I walked in with my daughter she was having an asthma attack. They took her in right away. Gave her an injection of steroids breathing Tx. Was not released until her airway was better. Nurses and Drs are great. They love what they do.

You have to ask them(ER) to contact your Primary Dr. So they can fax over the summary report, as courtesy. To your Dr. (Inless they changed the rules)

Great hospital operated by people who care about why you are there. Easy to locate however parking at select times during the day can be difficult.

I m currently waiting, and been waiting for so long for a stupid X-ray. How long does it take for an X-ray to print? 15-30mins? Honestly If I had a serious injury I would probably die in the lobby before I even get a room.

I go in there because I am having trouble breathing and I am having panic attacks. The waiting area is very cramped and the people working there basically whisper peoples names when it's their turn to get looked at. The bathrooms are single person only. After going into the back three times and being thrown back out into the same waiting room, you finally get called back to go over everything. But wait! Instead of actually getting some help, you get forced to sign all the paperwork releasing them from all liability and making sure they get paid. Then if you bug them enough about it you might get to talk to the original doctor that first saw you to go over what they found out. The whole experience was a waste of 3 hours of my life. Oh, and if all that wasn't enough, the water fountain is gross as all get out!. Go ANYWHERE else but here.

I would recommend this hospital to anyone it's in Pomona but it sure is Better than San Antonio hospital I must say. Just cause SAH is in a good area doesn't mean its good I and other family have had bad experiences there :(. Here in Pomona I will always come too they are professionals treat you like a partner they like to keep you updated with everything that is happening. They work with you as a team doctors and nurses are very good. I have delivered here, have had surgery done and have brought my kids to ER and they have always been attentive and I trust them. Doctors and Nurses are top notch. I don't have any complaints they are awesome!!!

This place is horrendous, 100% horrible. My sister went to the ER for intense gastritis abdominal pain and first off the person checking the vitals wouldn t let me in with her, but after a couple of minutes of arguing the lady in the front finally come out to explain that I could. They took 30 minuets to finally have a doctor check on her and another 30 minuets to get the IV bag with pain killers. For the whole hour my sister was crying and barfing with no staff coming up to ask her if she was okay they simply just pasted her like it was nothing. I asked them serval times that her pain was unbearable but the answer I got from everyone was it s coming soon

When the nurse was putting the IV in she missed the vain and she started crying out of pain and I asked the nurse what s wrong... she replied with nobody ever died of just pain ok

But the worst thing that adds up to the other problems is that why show no respect or compassion, it s very heart breaking to see her be treated like that. They re robots, they did everything as if it was a labored chore rather than doing their jobs with a conscious or compassion. They did not utilize courtesy or a sense of well-being in dealing with her needs.

staff is great once you train them on how to do their job

His hospital has been doing great hints for a long time. Glad our clients can access such a great facility. Recommended.

Terrible, terrible person on phone, when I try to make an appointment. Rude, impolite.

Great hospital but the lady security guard was very very rude she work in the front desk in the main entrance!

This place is ridiculous when it comes to their pregnant patients! They make you wait for hours in their waiting room while you sit on uncomfortable chairs until they figure out whether it s a real emergency or not. And they don t even check on the baby to make sure baby is ok. Do not come here if you need comfort. I ended up leaving and getting my results to show my doctor the following day.

I had knee surgery in September & everyone from admitting to discharge were warm & caring. They kept my daughter informed. It was very clean. They were extremely busy but they made sure that I was attended to. All the nurses in out patient surgery were very nice & helpful.

TERRIBLE! My husband and daughter when in with me for my 20 week ultrasound. It was supposed to be a happy time and we were treated terrible. We waited 45 minutes, with a full bladder, to be greeted by a tech that told my husband he could wait in the waiting room until she was done and then she'd invite him in. We wanted to see our baby for the first time together! She was extremely rude and told me not to ask questions until she was done taking all the measurements. I felt so uncomfortable. I would not recommend this place to anyone!

They take for ever nurses so rude bad experience ;/

Nurses make rude comments, work slow, i only got 2 good ones out of 7. And they have a lot of people practicing so the experience isn t pleasing.

Do not go to this place if you have any other choices. It is the worst hospital I have ever been. The most terrifying thing is that this facility is horrible in so many ways, more than you can ever imagine.

VERY BAD DO NOT GO HERE!
I arrived at the hospital at 9:00 Pm because my finger ripped and it was broken but, I left at 6:00 AM! I was crying for help because my finger was hurting a lot but the nurses just ignored me and just left and I am just a teenager! NEVER GO HERE! I give this hospital NO STARS.

U should only go to this Hospital if your already dead, cause u'll be lucky u come out alive!!!!!!!!!!!!!!!!!!!!!! This Hospital doesn't get any stars from me.

As a diabetic with ketoacidosis, it took me FIVE HOURS to receive any insulin. The nurses barely treated me, spent most of their time flirting with the EMS guy, and proceeded to take ten hours to get me lab results that could release me. Horrible servie. Do not recommend

Emergency room is terrible, they do not treat the patient nicely

I was referred here by my OB for perinatal visits for ultrasound monitoring of my growing baby. They don't accept children so I have to arrange for baby sitting and my husband takes time off work to come with me for support... this is the second time Iv had to walk out and leave due to waiting over 2hrs. The nurse that takes you back has no personality and has a sour face every time I've gone, the only thing I actually liked is the dr who saw me. I hate that they do not communicate they are behind... they won't say anything unless you finally go up to complain about waiting. Horrible customer service to their patients and I will never return to this hospital for anything... just walked out of this appt, now late for my 6pm appt 45mins away and I will not be returning.

Excellent care. All Doctors and Nurses in Emergency worked as a team for my Mother. Quality and compassion at all times.

I am not only rating the hospital I am rating the best staff member nurse I have ever encountered in the the maternity ward her name is norma ydean she was super attentive to my health and my child's needs hospital she was sweet and gentle and genuinely concern I want to thank her for a great experience in such a miserable moment

As s family, we have been to multiple hospitals not only LA county but in other states and abroad, this is by far THE WORST PLACE I have ever seen. We had an emergency when our son fell and got a bump on his head so Pomona Valley was the closest and it was an in-network hospital. We went to the energy room and gave our insurance details. They sent to our room a doctor who was not in-network and she looked at our son and told us to go home and put some ice (no x-ray, no blood work or anything of the sort, she didn't even physically touch him). A few weeks later we received a bill for $680 from the emergency room doctor after I called and asked why they told me the doctor was not employed by them in their own emergency room and that she charges separately (again no one informed us about that). After we received a bill from the hospital for $40 and I called them to give our secondary insurance, today I received a bill for $50 after they have I assume contacted the secondary insurance. It is higher than the original bill!!!! How is this even possible. So now we are dealing with $1000 of dollar bills from one visit that resulted in ''go home and put ice'' after going to the in-network hospital! THIS IS INSANE! Don't go here and be aware of this hospital and dishonest practices!

Encountered attentive, friendly and competent staff in both the emergency room and main hospital. Good facility maintenance. Best food court of 3 hospitals visited in the area. Emergency room gets overloaded but that is a problem seen at other hospitals as well.

dont go to this hospital , this hospital is the worse of the worse, the staff and security are the worse, the security beat my husband and threaten to put hands on me and my daughter and to top it off they broke my husbands cell and lost his property.

Great nursing staff and privacy of single rooms. Discharge paperwork won't be ready for several days for insurance purposes. Lesson learned.

My niece was admitted as a trauma patient after a severe car accident. She had a broken femur, ankle, and orbital bone. They were under medicating her (according to a second evaluation by her new dr. s at her current physical rehab center) so her pain was through the roof. The staff had her up and walking. The next day, another nurse came in and mentioned my niece s broken ankle. My niece had no idea due to lack of communication from dr. s and nurses. She ended up having surgery on that ankle days later. They also failed to mention that she had a concussion. My niece hadn t showered in almost 2 weeks, when my sister requested it the staff said we will have to get permission from the dr. Days went by and still no shower. Can you imagine?! My sister was finally able to wash my nieces hair and she said the water was brown because of the blood that was still in there. She washed it 4x to finally get it clean. On two separate occasions, a patient with dementia entered my nieces room unaccompanied in the middle of the night. How she was up wondering the halls unnoticed blows my mind. My niece mentioned she felt like she couldn t ask for water or even to go to the bathroom.
Thankfully my niece was moved to a different facility for physical therapy and is getting the proper care.
If you have had a similar experience, please write a formal complaint. Care like this is unethical and inappropriate. No one should have to go through that, especially after experiencing trauma. Please speak up so things will change for staff and future patients.

I had been taken my mom to this estuped hospital for many months trying to find her medical problems which they couldn't find . now she is at St. Marys medical center, they found out my poor mom had cancer that she had from long time ago.so I won't take a change again because they really don't care about people.

I am here right now and have been waiting for my daughter to get her breathing treatment. We were moved from one place to the other and waited for an hour. I came across a nurse and asked her how long do we have to wait, she said she will call it in. That was 5 minutes ago, now how long do we have to wait AGAIN to get her breathing treatment.

Great hospital!!!! I recommend this hospital over any othet in the Inland Empire!!!! Great nurses and Doctors. Well trained and VERY kind.

I've only had one visit so far in the maternity/perinatal center, but that one visit was enough for me to change all my prenatal information from Magan to Pomona Valley. Contrary to other reviews, the staff was friendly and had great customer service. They answered all of our questions and explained things that my other Doctors office (specifically Dr. Morales) could not. I'm really looking forward to having my first baby at this hospital!

Between not giving my wife pain medication after giving birth to our daughter, making my 4 yo son wait 6 hours when he throwing up constantly or not taking my insurance info and sending me bills for close to $10,000. This place is horrible, avoid if possible.

NO STARS! My older brother broke his finger and he was bleeding a LOT but u know what the doctor says? WAIT HERE! I THOUGHT THAT HE WAS SAYING WAIT A SECOND BUT HE LETS MY BROTHER BLEED FOR 10 HOURS! THAT IS BULLCRAP ! AVOID THIS HOSPITAL

Came here for an echo ultrasound for my baby. I was pleasantly surprised! I thought the place was excellent. Short wait time, clean office, nice people, new machinery. It was a great experience.

I have never had a particularly comfortable experience at an ER but Pomona Medical Valley sets new standards for one of the worst centers you can go too. Sure ER rooms are stressful and most stuff need to be a bit tough in order to get thru those hard days. But the problem is not the level of non-interest that goes on here, or that you will wait forever to be seen on non busy days. The biggest issue the bureaucratic insanity that goes on in this facility. Staff members from different departments refuse to assist each other in front of patients, refuse to answer or assist you and go on to explain how their job position doesn t qualify them in assisting you in anyway, unwilling to listen to any information you want to provide them that might be helpful to report to the doctor. Hell they don t even share the same systems or databases in order to pull up information on patients. I came here with a friend who was in need of medical assistance but I ll never come back here again even if I got shot and this was the closet medical facility in miles.

This hospital Saved my son and wifes lifes when she went into emergency c-section thank you for an eternity!

I heard great experiences and reviews about this hospital. I delivered my first child here. Since I was so skeptical of we re to go and have a smooth transition from my previous move. My doctors were great! They addressed all my questions and concerns and help ease my worries. I was very disappointed in the care I received at the labor and delivery unit. There was several times I had to get up and use the restroom and was attached to the IV and the nurses would never come in and I had to get up by myself with pain to go use the restroom. I had one nurse tell me try to hold it??? Hold in my Urine because your to busy not wanting to do your job? This really bother me and my whole stay there was a mess. I was being punish for pressing the call light. I m sure other places you will experience differently but from my experience it wasn t the best there.

This place is sad.. They literly had us in ER for 7 hours. Knowing the history of the issues, they just kept taking people with less severe issues. Could have died in the waiting room and no one in that place would have noticed. If you can help it make sure to go to another hospital. They dont even deserve a one star

This place after being my family's #1 hospital has now become a nightmare...when you call the hospital they redirect your call 1M times and when you get to the person you need to speak to they hang up the phone or "they aren't available"

Family member went in for a bad migraine and all they did was prescribe pain medication NO absolutely no further testing. Save your time and go to the next local hospital San Antonio Hospital... avoid this place.. if they bypassed something serious on my family member they will be in serious trouble!! Let see what San Antonio has to tell us...

My first experience here was not bad at all. I went in for nausea and fatigue due to morning sickness from pregnancy they called me in within twenty minutes or so and seen a doctor within 10 minutes after that they ordered blood work and what not. They were going to give me my iv to hydrate me in some room that had like cubbies but then when I told them I needed to bring my son back amd breastfeed him they found me a bed so I had more privacy and juat did everything they needed to there. Nurse was very nice and attentive and PA was very nice as well. Was there a total of about 4 1/2 hours which to me wasnt bad at all

The hospital is very helpful. Long lines at the emergency room. There is a long way to serve you. The line go out to the door. They need more parking place to park. Great location at the hospital.

Hospital fantastic, Physical Therapist and therapy is great! Doctors are unbelievable nurses and staff very nice.

Nice hospital for the area. But do not work here unless you like to be micro managed to the reamed so that you don't know how to react to situations. Upper management think they are all that and put every body else at their feet.

I don't ever leave reviews but I feel I need to. I went to er just last night with extreme dehydration due to pregnancy and vomiting. I waited 2 hours in waiting room, they took blood, urine and did a chest x ray( why I have no idea) they gave me zofran which is extremely harmful to pregnant women and I puked that up as well.. They said I wasn't dehydrated even though my urine was dark orange and I've been puking 3 + days. They said go home and hydrate orally, which is what I've been doing and why I went to the er in the first place. I wasn't even offered water. I was told hydrating I orally was the same as getting an iv... they said if vomit continues come back.. I came home and puked more and this morning I'm puking bile that Burns. They didn't do an ultra sound to make sure my fetus is OK. I'll never go back to this hospital again, I'd rather drive farther to go somewhere where I will be taken care of.... Horrible care!!!

My wife was taken to PVH after some radiation treatment at another hoapital. The doctors and the ER staff were AWESOME! The surgeon saved my wife's life that night. We were on the ICU for 7 days and the nursing staff was great. My wife was eventually moved from the ICU and into a regular room on the third floor. All of the nursing staff was super. Even the security staff is outstanding. Nice people and very helpful. My wife is on the mend. Thank you PVH!!!

It's a bit hood but everytime I had to go to the ER when I'm on that side of town bike injury or just something out the norm they been good service wise not bad could be better tho it's not UCLA But good in my view.. They stitched my up and fixed me up great that day

My mom was recently discharged and had nothing but good things to say about the staff here. She had a surgery but had some complications which prolonged her stay. She said her nurses were attentive and super friendly. The doctors were super attentive and always monitoring my mom as well as calling me with updates on her status. She said she was treated with kindness by every staff member at this hospital. They were all helpful and still continue to be helpful after being discharged.

We been here at the ER since 12p.m and they take for ever...the doctor that check my aunt he was super rude...and the people in the front desk in the ER are rude too...will not come here againg...poor help here...

I had my baby here about a month ago. At first they were a little rude (I was guessing because they thought i was a hypochondriac when i told them i was monitoring my own bp)but i stayed calm and never raised my voice at them and after they realized i wasnt crazy they were nice. I had complications after the birth and everyone i came in contact with (nurses, supervisors, drs, anesthesiologist, random people who took my blood) was amazing. They explained what was going on, they were nice they were always there when i needed something. Based on my experience i would definitely recommend this place.

My mom went to the ER here and was treated rude for not being able to walk and using her own wheelchair by one of the main drs also this dr had rude comments saying she had no emergency when she couldn't even breathe! he wanted my mom out of the er bed. This place is a joke! and needs to learn how to treat their patients.

Extremely Disorganized and didn t even have wheelchairs to move us from the hall to a room after our car accident. My son had a neck brace on and he was forced to walk carrying his stuff. I was in a lot of pain because of my back and I had to stand the entire time while waiting for someone to see us. If they say we are taking you to Thai hospital say NO!!

I was admitted to the ER last Monday, due to ruptured cysts on my ovaries-- SO PAINFUL! I had been told this ER has a 'bad reputation', but my husband used to work there and assured me it was a good ER. I got there, tons of people, waited forever -- but I will not even complain about that because that is typical in any ER. I was however, shocked by how I was treated by one of nurses. I was sitting and getting my vitals taken by a very nice nurse, who was making polite conversation with me. We got on the topic of my home church, and the other nurse turned quickly to talk to 'my nurse' as if I was not in the room. She spouted, "I've been to that church and I will never go again, etc etc etc' and began to berate my church. Mind you, my nurse asked me where church was, she brought up the conversation- I did not. I apologized to her that she had a bad experience (because who knows what really happened?!) and she continued to berate my church in anger. I do not remember her name, because I was hunched over in AGONY, but she was a little 'thicker set' with long permed bleach blonde hair and a full face of make up. I was appauled at her lack of compassion or care.. and her lack of professionalism. I will NEVER go there again. I would rather drive an hour away for a kind and compassionate nurse during such a vulnerable state.

Just had my baby here and I have to say that the nurses that I had were so amazing especially Katie, Kristine, Caitlyn and the other nurses that worked in labor and delivery and post delivery. I couldn't have asked for a better experience they were all so great especially Katie she was amazing.

Love this place..staffs are very friendly..had my baby two month ago..thanks

Was in a bad motorcycle crash last weekend lower body crushed my steering wheel also drivers side vehicle flew into air and flopped twice on floor i couldnt walk at all my hips where in such great pain as well as my back got rushed to this hospital in the beginning they were helpful but once i was sent into the trauma room they where very rude checked on me a few times but mainly was trying to rush me out of there i told them im in great pain they gave me a high dosage on medication which made me feel not great at all! After that doctor told me i had to leave i told him i couldnt walk at all u couldnt even pick my legs up cause my hips where killing me he said he will give me crutches?? As if it would help? Once i was helped by my friend onto the wheel chair took me a while to get seated on it the doctor was getting impatient as if i was doing it over dramatically? A lady nurse said behind that to get over it because she some time in the past broke something and took it like a champ? Haha okay? As if i could just get up and ignore the pain. It took me 4 days to finally walk agian till now im in great pain they gave me low dosage medication and no refills as if i was gonna be okay within days? This place is horrible and im looking foward to bringing my lawyers into this.

PVHMC has many clinical services. Physicians are present in house 24/7. Intensivists. Trauma surgeons . NICU physicans . Hospitalists. A Rating

This has to be the most uneducated hospital staff I've ever seen or everyone on earth is walking around with UTI .nov.2018 I go in for severe back pain due to job injury..for my back injury they gave me chest xrays, ekg heart monitor, blood work ,urin sample..my finale diagnosis after 5 hours in e.r I was told I have an UTI.my urine was clear .I have no urination pain.. i was prescribed uti meds.. couple week later my 4 month old teething granddaughter gets 103 fever .rush her to e.r. 6 hours later after chest xray blood work ,urin sample ..final diagnosis....UTI. week after that my 64 diabetic mother goes in feeling sick..they give her chest xray ,blood work and she is also sent home with UTI diagnosis...lmao I guess when they can't figure out what you have they say it's uti instead of saying ..we can't find a cause .I'm curious how many walk out of there with an UTI ..im thinking about calling the news fox 11 see if they can dig into this n see some records .

I went to L&D the Doctor, Nurse and supervisior there were extremely rude...they told me i can sit in the corner and have my baby on my own...I will never recommend this hospital to anybody...How can anybody tell a paitent that who is in labor...

I'm bleeding from my prostate as we speak. I have been trying to schedule an appoint that my doctor has approved since Monday. They said no until i tell my doctor which type of ultrasound. The day before that they said I could walk in but that"s not true had to go back home and make an appointment. The doctor got it straight and Pomona Valley was supposed to call with an appointment. Now that was yesterday and they never did. Now they claim they have no record of the conversation and no appointment and to call back on Monday and its Wednesday. I have been calling since Monday Its really bad !!! Well the phone skills of the scheduling people is simple shameful !!! They put you on hold for 15 - 20 min without coming back on the phone ever few minutes to check with you.. They are trying to give advise overt the phone as to what you need and they are not doctors. I asked for the supervisor and they would not give me the extension or name. I asked for the relations department and person hung up !! I dealt with Melanie and Fran from ultrasound scheduling they should be fired !!!Melanie is rude and did not call me back with the appointment and Fran is slow and incompetent with not phone skills what so ever. She made me wait on the line for 20 min while she typed something into the computer. I'm pretty sure they do not review this feed back. It a shame because somebody may die and it could be me.

Update !! Most people complain and provide reviews and you never hear what happens. I STAND BY MY ORIGINAL ACCOUNT AS TO WHAT HAPPEN .There is a lot of Cover my ass statements going on . (CYA). I keep detail notes so I suggest they review the phone conversations. Bad tone and tinnier and incompetence should not be tolerated in any case. I will be seeing a specialist next week Friday. I was lucky because they had a cancellation and the next appoint will be in middle October and its August. In my case this may be isolated as Pomona Valley is regarded as one of the top Hospitals in the inland Empire. I will let you know more next week.

This place is absolutely horrible. I went there yesterday, due to hypertension and heart palpitations. The nurse at the window was very arrogant. I waited 2hrs with breathing problems before being taken back to be evaluated. BP was extremely high and the proceed to take blood and put me back in the waiting room where the nurse broke my glasses. I asked 4 different nurses and doctors to please get the broken piece,this never happened. My muscles began to tense horribly, so i was unable to walk, i asked a nurse for assistance of getting out of the wheelchair to urinate. He proceeded to roll me in the bathroom and told me to knock when i was done. IF YOU FEEL LIKE DYING JUST DO IT AT HOME, YOULL BE MORE COMFORTABLE. Oh and for those who say everyone is bound to have a bad expirence, I've had my share of arrogance and ignorance, but this place takes 1st place.

The staff was very nice and professional. But if you break your arm in an accident and think you can go to the emergency room and get help....nope, they won't be able to help you with it, but can give you pain killers....they will not cast your arm! Don't waste your time.

This hospital is horrible! Unprofessional, rude nurses and staff! WHY ARE YOU IN PATIENT CARE IF YOU DON'T GIVE A CRAP ABOUT YOUR PATIENTS? My wife passed out at the hospital and I was told to put her back in her wheel chair by myself with no assistance! She was in and out of consciousness and still told that there were no bed yet 5 were available when the 6hour wait was finally over. I will be going to my lawyer later today for negligence!

Had our baby girl here. Hands down, the best maternity ward we have ever seen! It was beautiful and well kept. Though what really stood above even the accommodations, were the amazing nurses Susan, Katherine and Dr. Queller.

A pleasant experience all around!

Overall, we had a really bad experience delivering our baby. They pressured my wife constantly about doing a c-section before she was even fully checked in. They are big fans of hospital intervention. Nonetheless, they got what they wanted by admitting her, far too early, and using drugs to speed up labor. At one point her blood pressure dropped dangerously low, and I had to complain at the desk, to a manager, who was surprised that the nurse had let her pressure dropped so low.

Then by the time we wanted her to get an epidural, they made that very complicated, and took forever, while my wife suffered and it seemed like it was nothing but pressure, and then when we finally complied, there's nothing but delays.

After my wife gave birth, I was fortunate enough for them to allow me to be with my baby while my wife recovered. The rules were, I could only watch my baby laying in a plastic container, I was not allowed to touch or hold our baby, and he laid there alone for his first few hours after birth, with little or no human contact other than a nurse that treated him like a chimp at a zoo.

My daughter gave birth to her 2nd child here at Pomona Valley hospital. It was a great experience. Nurse Laura A. In the N.I.C. really stood out answer all my question. Sometimes twice.... Lol thank you for everything. Sorry didnt know how to spell your last name. She even went and help my Granddaughter Aubrey . calm her down with the stethoscope listening to her own heart

My nurses were amazing and my doctor Tahira Akram was also amazing. I was guided very well along the way as a first time mom, and I came in very educated and prepared for labor but the induction process can really be daunting for a first time mom. I was able to delivery naturally and had minimal tearing, and I only pushed for 3 minutes and my baby boy was born, I think this was in great part because of the relationship I was able to build with my nurse and how she coached me through the labor. I can t believe how amazing this hospital was, all the nurses and procedures and doctors blew me away.

Run away from here! Worst hospital experience.. my precious moments where ruined. Pregnant with my first son...

Continued...

Very rude and mean staff at the ER was someone called Sharon in specific don t want to answer my questions and don t want to work even

Great people and service. I like the way they operate. I had my son go to their to ER and my father in law on different days and occasions.

Most confusing configuration ever!!! There is really no stairs and to top it off they only have one operating elevator in Sec E. The staff is really unprofessional, like someone making out in the hallway and rude customer service.

DO NOT COME HERE. This place sucks, no A.C. in the ICU waiting room. The staff here needs to go back to school for more training . Very unprofessional here, don't know what there doing.

The Worst High Risk Clinic Ever!!! 2 losses on their WATCH.