Pvhmc Reviews

Amazing!! top 100 hospitals in the nation multiple times!! of course just like every hospital there are good nurses and bad ones but overall, it was great!

My daughter broke her elbow and she was treated pretty well except the surgeon was not going to make it and I had to argue with them because they made her wait overnight with a brace that was it of course pain meds and fluids but she was uncomfortable. I had to demand they get a pediatric surgeon in and they did after I was yelling at the staff

The lack of professionalism and concern demonstrated for my daughters well being is unacceptable,I'm not going to go into detail but it is a disappointment, I sure miss Kaiser

This is the best hosital for a nicu babys and iam happy that my baby was born in this hospital the docters where nice and they would answer my question i aslo like who the nurses or nice and care for my baby

I want to thank everyone for taking care of me for 6 days. The doctors were fantastic.
I want to especially thank the 5th floor nursing staff, everyone treated me like I was royalty.

This hospital is not bad, many go to the United States to have children.

Good hospitals, nurses, doctors, medical staff are very professional.

Horrible hospital. I have NEVER been treated so badly by a dr in my life. Never going back. They sent me home, without even checking me or knowing all my symptoms, saying it wasn't an emergency, luckily i went to another er and found out it was life threatening. They DO NOT CARE ABOUT ANYTHING BUT MONEY THERE. If i could give them negative stars i would.

I never write reviews but I had to do this one. I just moved here from SC and I must say this has got to be one of the most unorganized and unprofessional hospitals I ve been too. You come in and leave in the same condition. Not to mention they took my identification card for registration and then lost it. It s a disgrace.

Absolutely horrible experience here. If I could give zero stars I WOULD. I ve been waiting with my mom for over 5 hours, being passed back and fourth to different rooms when my mom is ill and needs help but has yet to receive any medication to help her. Nurses could all have better attitudes here, everyone seems to be very laid back in no hurry at all when there are sick patients all around. Don t recommend coming here unless you want to waste your time and receive no care.

These people are unorganized unsanitary and understaffed ...

Horrible service! They are unorganized and do not check on patients as frequently as they should. Nurses seem careless!!

I'm going to this Hospital you are for sure to be taken care of not unsatisfied

My mom was admitted with a urinary infection. From the emerge room to get one week in hospital I constantly reminded the nurses bottom give my mom Ativan for her when she gets irritated. Well they were going to give her an MRI before she was to be discharged. Also mom was dnr statuses other than CPR. Well they gave my mom Ativan. She went into cardiac arrest and passed away. They preformed electric shock and incubated her, trying to cover their error. I even wrote on the board, NO ATIVAN! Patient relations were notified all they did was sent me an apology letter, that's why they call this hospital DEATH VALLEY
THEN NURSES TELL ME OVER THE PHONE MY MOM COULD NOT BE SAVED.

Bad bad bad and bad. White t. Y. People. No good.

I've had all my babies at pvhmc and have always had a wonderful experience, from Dr. Akram to all the nurses. So thankful for everything. Thank you

2 3 2018

What are you / they trying to do ??

Even though I had a few problems in the ER, once I got to my room things got better. The nurses were kind and professional. Brian, Alicia, Liezel, Elmer, and a few more that helped tend to me were especially kind. Thank you all and Merry Christmas.

The service is very good. Our children are born here. speak mandrain. Cantonese. English. Spanish. Korean. Japanese.

Don't go here unless you want to die.

They didn't wanted to treat my dad because he's "an alcoholic". They didn't take him seriously. Had my mom not stayed by his side and fought, he could have died from his infection.

The nurse denied him water (when my mom wasn't there) and didn't wanted to give him his food because he denied it earlier. I had to tell her several times to give my dad his food because she kept telling my mom he denied it earlier. It's not a difficult task to do. All he wanted was his jello and fruit.

YOU DO NOT TREAT YOUR PATIENTS LIKE THAT!!!!!!

It's totally unethical. If your nurses are treating patients like that, then they are in the wrong field and deserve to have their license revoked.

The doctor that came and explained my diagnosis was great, the nurses were all really kind and answered all my questions. I usually go to Kaiser, the wait is a lot shorter but it s understandable, the PVHMC ER has a trauma center and so much more people to tend to. I m overall really happy with the service they provide. It s confusing to see so many people say they've had bad experiences here :(

I have always had an good experience with this hospital, had all of my babies here...had a bad nurse one time but opened my mouth and said i would like for her to be replaced and without hesitation a new and more attentive nurse was sent my way.....all these people complaining about wait time for the er, well what time of the day did you go in? And i dont know of any hospital that does not have a wait time...next time call the paramedics u may get in faster.

Worst Emergency Room Visit Ever

Simply, unprofessional, unsympathetic, substandard care.

STAY AWAY!

My review is in regards to service I received at the Pomona Valley rehabilitation services physical therapy center at Magan Clinic in Covina, Ca. Erika is my physical therapist there.She has done an excellent job helping me learn how to work through cervical spine pain and lower back issues. I couldn't be more thankful to her and the entire team. Vera, the receptionist is also funny and wonderful. They really do know how to ease ones aches and pains over there, Thank you to the Pomona Valley physical therapy team at Magan!

Worse experience ever 4 hours almost 5 hours to finish seeing a doctor

My daughter had a terrible car accident. They had her in a wheelchair for 11 hours didn't even put her in a room. They had to do xrays twice after 9 hours they noticed she needed lab and a cat scan. The nurse was a bitter, grumpy and rude woman. Upon her discharge she made her walk with an injure leg to our car which was far from the exit of the hospital instead of wheeling her or allowing us to bring the car closer. This has to be the worst service and client care ever.

The staff is disrespectful and gave me the run around during an emergency situation. Some hospital. They need to be shut down.

This is not a good hospital, especially for kids. I accidentally entered a restriction area and they gave me the meanest attitude and it was horrible. Bad service mean staff I really think everyone should stay away from here.

We have a family that asked us to notify them when we removed their loved one, as they were waiting on us at 4:00 P.M. I was told by the RN supervisor she couldn't be removed until 9:00 A.M. the next morning. I guess when you are deceased, you cease to be as important.

I just recently had a C-section there and my doctor MOHAMED ELSHARKAWY and his team were amazing and the care my baby and I received from the nurses was exceptional as well very happy!!!

Pomona what can i say your alive thank god! You made it somewhere to help you

I've been having sharp chest pain and sharp pain and numbness and cold feeling in my arms and chest along with the sharp pain they keep saying nothing seems wrong I don't believe because they just been doing the same tests I feel like they should do a cardiogoniometry a (cgm) test because I heard that works better than a (ekg) but they said they don't know what that is and they won't keep at night for more tests and to monitor me I feel like they don't care and are just going to let me die

Brought my Father Sunday after noon into the ER. He was checked of all vitals in about 30mnts. He had to stay for 4 days which he got one of the best sevice from start to end. The nurse team in floor 3 was amazing and went over there duties to help Father in every way possible. Even the cleaning ladies. May God Bless there kind Heart to all the Dr. and Nurses that help my Father. Thank For all the Help

My insurance was not being accepted to other clinics, i called my insurance to see what i should do, told me to go to emergency. I first saw all the bad reviews, but i think that goes for maternity because in emergency they were on top of it. I went in at around 9:30 and out by 10:20. For me, thats fast for emergency. The staff was informative and cool. The bathroom is clean. The emergency room is small and retro but that's okay because they serviced real fast. I had a hard time with parking, I was a little lost but there was actually a staff member driving in his cart and I waved at him so he can help me and he did he made me park real close to the emergency.

Well i delivered my baby and will be delivering my 2nd baby in august here without doubt. With my first baby i had great service the nurses were friendly, they brought me food as soon as i delivered because i was starving, brought me pain meds as soon as i requested them. And i love how i got my own room and didnt have to share a room with a stranger. My baby never left my room .Oh and they allowed me to choose my meals . very great maternity center.

However the only reason why i did not do the five stars was not because of the maternity center but because of an experience i had with a time i went in to the emergency room. Very crowded , was there for 5 hours and when i was called to get blood drawn the guy who drew my blood looked like he did not know what he was doing. I was already used to getting my blood drawn so i was used to the pain but when he started it was just hell. He put the needle ALL the way in and it hurt soo bad my who arm was tingling and cramping and my fingers would twitch..it was just bad . i wouldnt go to that er again for that reason.

I went to Pomona Valley Medical Center today. Their women center was amazing. Their nurses are knowledgeable. I love Pomona Valley medical center.

Where do I begin? The nurses were so rude and entitled. This lady at the ER whose name is Ro comes and tells my husband in a very bad manner some things. I told her she needs to talk to her patients better. She then processeded to call the police when asked what her name was. Why? Because she knew she was being comfrontational. We had 4 cops in the room and 4 nurses yelling at us because this girl decided to treat my husband like an animal. She couldn't comfront me herself. She had to call the cops because she knew what she was doing was wrong. Something so little escalated so quick simply because a nurse was being extremely rude. Not only that, but when I said they had no right over my husband, the other ER nurse decided to tell me that they do have rights over him. Oh, so his rights just flew outside the window when he walked in? That automatically means that they can treat someone like animals? When we asked for the discharge papers to leave, they told us that they didn't have discharge papers because he was never treated. He got stitches and an xray, but he was never treated? Oh ok. Nurses overusing the power they don't have and cops instigating about something they know nothing about. Worst hospital I have ever been to.

Help in this place is so-so. Depends on who is helping really. Had to take my mom in because her blood pressure was super high and brought her in. It was like 226/120. They helped her, and put IV in her. Had medication or some sort to lower it but then after like 3 hours, her blood pressure was low and then it got high again but it was around 146/94 and this dirty blood comes in a pony tail and is about to issue us out since her BP was lower than it was but its still high. Didnt really let her wait and see if it went down or not. I said, isnt her blood pressure high? She tells me in a smart ass way like she would tell to a little kid, Ooh its high isnt it? Yeah. Its high...
OMG I wanted to say, "F YOU TOO" So bad! Oh godz. I didnt want to cause a scene and didnt want to get cops after me. I didnt want my mom to get worried from all of that either. So i let it go and bit my lip. I asked, ok...so what kind of advice is there to help keep it down? She explained but it seemed she just couldnt wait to get rid of us. After that, the nurse came and removed the IV and everything. We called my older Sister and went home. She was ok but still going home with blood pressure borderline high. The lady wasnt a doctor but she was like the help before the Doctor. Anything else that goes further, goes after her, to the Doctor. I dont know or remember her name but if you see a girl blond, in a pony tail, kind of Tomboy-ish, yeah thats her. Shes friendly at first but if you make her go out of her way on things, she starts to act weird. Dont by shy to say something. Its your life and its important. If you are concerned about something, say it, and dont hold back but dont fight either. Just show that you are polite about it but serious and need answers.

Today, the nurse at the hospital wants me to go home. I will wait for her. I can pack things myself, and my friends will come right away, but she uses the force to wear clothes and pants, push it by hand, and put my head. They both hurt, pressed into the wheelchair, and they were particularly bad. They didn t even say sorry. I hope that the superiors of the hospital will give criticism and related punishments. Thank you!

*Maternity*
I had my daughter here, and thanks to the staff it was such a good experience. John, the on call doctor, delivered my baby since my ob didn't make it in time. He was truly a blessing, I can't thank him enough. He was so kind and made me feel incredibly comfortable when I was in extreme anguish. I'm so glad he was the one on call, I definitely prefer him to my ob. Nurse Jen took care of me after delivery and her patient care was exceptional. Facilities were clean and staff checked on me often during my stay.

Poor room and unprofessional staffs.
Doctor's nothing to do and couldn't contact well from RN staff by patient request.
Their system have too much old anf have to develop and provide best and comfortable to patients.

I wish I never had my baby thete. Worst experience of my life. I wish I could negative star this.

If a hospital both could be a body part pvta would be a b*******

I delivered my son here, best nurse and staff I ve ever experienced. Everyone is so friendly and helpful.

Worst ever... my second appointment here and same thing 2hrs after my appointment time and I m still waiting to be seen what s the point of giving out an appointment time if you re not gonna follow it... I m asking my OB GYN to refer me somewhere else. Also I have to drive 3hrs to get here ..... FML
My review is a 0 star .... Perinatal Center .... SMH

I was in a car accident not so long ago and struck my head and had a laceration, I arrived around 4 am, it took them over at hr just to get x-rays and to give me some pain meds. After the x-rays I asked if I can have a CT scan just to make sure I wasn t bleeding from inside well the tech said why are you given more work! I was sent back to the waiting area. A few more hours passed and a lady was been loud, security took her outside and one of them scream anyone else? REALLY!!! Well final at 8:00 am I was putting in in a room. It was the worse hospital I been and NEVER going back to that so call hospital.

Worst hospital ever... Please avoid This Hospital.. ER. Receptionist and the rest of the staff are really RUDE AND lazy as.... just gossiping around while having tons of people waiting... horrible hospital.. and no attention at All....

Outdated/rustic appearance on first sight which is off putting as your going to a hospital for medical services expecting state of the art medical technology and advancements. Upon entering the facility you begin to notice why on first impression the hospital appeared out dated. Everything on the interior appears to have been upgraded, replaced and/or refurbished to give the employees, visitors, patients etc, the best environment, technology and services available today. Over the time of my father being there I can say the doctors are very professional and don't leave any stone unturned. We did how ever encounter a rude nurse a time or two, which is expected these days due to the amount of nurses and patients, size of hospitals, shift changes etc the occur within the bigger facilities.

I usually love this place but this time around has been horrible ive been here since yesterday and haven't had anything to eat nurse told me she ordered my food but that was 3hrs ago .i have no food and haven't seen the nurse since then..Very disappointed!

Nurses and CNA are not attentive. They sit around and ignore you even when you speak to them asking about the patient. Especially attending RN Janith Showing attitude! Exceptionally great RN here is Dean.

Would not recommend this hospital to anyone! I had my baby here and nurses were rude. I had one nurse tell me to stoo being a baby. And the nicu doctors are horrible! They say they're from childrens hospital but the when i wanted to get my baby girl transferred to childrens hospital they took a week to get ahold of the hospital and by then it was to late and my baby girl ended up passing. I will never go here again and refuse to recommend this hospital.

I have been going to Pomona Valley Hospital since the early 80's and have never had a problem. Everyone is very nice, the staff is friendly hospital is clean. I love it and I want to it to be my hospital always.!!

Its always busy here and they always have dog treats on the floor

Had 3 of my kids here! The nurses are amagzing very helpful and super sweet. Doctor Tahira Akram is perhaphs the best best Doctor to deliver your baby! She is very caring and super super sweet! I Love Dr Akram!

I just want to thank everybody and prePrenatal especially upstairs in the second-floor super amazing nurses there and also Laura I want to thank all of you from the bottom of my heart you have been so amazing to me so far you are by far the best

Last January an emergency room doctor saved my life, figuring out what was wrong with me when three other doctors didn't. Recently I thought I was having a seizure, so went to the ER. They took me in almost immediately, and a doctor had answers that no other doctor did. I was there 5 hours, but they took lots of tests and we waited for the results. I would return over and over to PVH! Sometimes you have to wait, but their triage is fair, sicker people go first. And the waiting room is often clogged with people who have
less than emergencies, or put off going to the doctor till the evening or the weekend. That is not the hospital's fault. It's a great hospital,and so many of these negative reviews are just people whining!

Waited 5 hours only to have some rude little girl tell me my insurance was denied. What wonderful health care we now have....
I was bitten by a brown recluse Spider twice on the face and once on the left shoulder. They refused to see me unless I gave them 150 dollars within a few hours and I was told just too be seen it would cost me nearly 2000 dollars. I had to leave, 5 hours later, no treatment (not even first aid), literally shaking, barely able to walk, and crying from fever the bites brought on, with only one working eye (my left eye had swollen completely shut by this point), at 3 am.

These people are literal monsters.

Make u wait for hours, I am just a kid so they give me toys and stuff. My mom has to wait for 12 hours to just let her in we don't have a car so we just had to wait. My brother had a nail of his finger it was hanging my brother cried all night long they didn't let me in so when my mom and brother came out I told my mom what they do she said they grab a napkin and cleaned it. So I was like wow we waited a whole night for nothing.

Took way too long to attend. Understaffed and not fast enough to be a true hospital. No organization and they don't care about patient needs. Just another job. Needs to be audited. There is better tracking and organization at the mail office. Embarrassing for a place that's job is to help and be caring for people's lives. The responsiblity or fault is always claimed to be somewhere outside, the slow weekend schedule, or someone not there. Horrible!!!